51 to 75 of 108 Permanent Service Delivery Manager Jobs

foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness: Support new service onboarding, service acceptance, transition into BAU support. Customer Management: Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance: Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Service Delivery Manager £15m Field Service Business | 60 Engineers | Dynamic Team Culture Join a thriving, people-focused organization as our Service Operations Manager — leading the internal help desk that powers a high-performing team of 60 field engineers. You’ll oversee the planning, scheduling … invoicing of field operations through a cutting-edge, cloud-based Field Service Management (FSM) system — ensuring our customers receive world-class service. We’re an employer of choice, fostering collaboration, growth, and belonging. You’ll use data insights and exception reporting to drive efficiency, motivate your team, and deliver ...

Floor, Clockwise, Mountbatten House, Grosvenor SquarePhone: 01202 048 614Email: amy.joyce@hays.comYour new companyA well-established multi-site public sector organisation is seeking an experienced Service Delivery Manager. The organisation are in the early stages of delivering their digital strategy and are looking for an experienced Service Delivery Manager to help them deliver their core business objectives.Your new roleAs the Service Delivery Manager, you will provide strategic and technical leadership across the organisation’s technology estate. You will take ownership of the technical architecture, infrastructure, and critical systems, ensuring they are secure, resilient ...

Hybrid – London and UK customer sites We’re working with a fast-growing network and cybersecurity services provider seeking an experienced Service Delivery Manager to join its managed services team. This is a genuinely end-to-end position combining service transition with ongoing service delivery. … should understand concepts such as SIEM, EDR and XDR and be comfortable working alongside SOC analysts and technical teams. The role Own the service transition and onboarding of new customers and services Manage the ongoing delivery of contracted services, SLAs and KPIs Lead quarterly service reviews with ...

Sales SkillsStrong experience supporting SAP AMS pre‐sales cycles, including solution scoping, effort estimation, and proposal development.Ability to design value-driven AMS delivery models aligned with client business objectives, including hybrid, offshore/onshore, and outcome-based models.Extensive experience presenting Service Delivery and AMS transformation roadmaps … creating RFP/RFI responses, pricing models, resource pyramids, SLAs, and KPIs for AMS engagements.Expertise in conducting client workshops, fit–gap assessments, and service discovery sessions to identify AMS opportunities.Ability to collaborate with Sales, Presales, Solution Architects, and Delivery teams to shape winning AMS propositions.Demonstrated success in client ...

Service Delivery Manager - SC/Defence and Military To actively lead and manage hardware and software provided the client's customers across the Public and Defence Sector. To Account Manage a set of external clients and manage internal resources throughout Project and Service deliverables. You will … bring an understanding of Service Delivery Standards, operating in ITIL environments and manage Service and Ticketing environments in applying prioritisation of hardware and software requirements. Skill Set Demonstrable evidence of suitable qualifications and experience i.e. Service Delivery Manager. Professional attitude with excellent communication skills (verbal ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech … principals across our disciplines including data, security, engineering and strategy, as well as delivery partners to ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers ...

Project & Service Delivery Manager Milton Keynes | £35,000 per annum, increasing to £37,500 after probation We are looking for a Project & Service Delivery Manager to join a leading organisation within the life sciences sector, based in Milton Keynes. This is a great opportunity … Biomedical Science or laboratory background who has project management and client-facing skills and is looking to take on a varied role combining project delivery, customer relationships and operational coordination. About the role You will take ownership of client projects from the initial concept and onboarding stages through ...

About the job. National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Nottingham and will involve overseeing the delivery of maintenance and repair services across the region. … will need to have a full driving licence, with no more than 3 points, to be considered for this position. Proactively track and monitor service delivery performance on the assigned Route(s) or contract scope (e.g. DBFO, RTMC), identify performance trends, risks and issues, including the analysis ...

## EU Regional Service Delivery Manager, Invoice to Pay (I2P)Bewerbenremote type: Hybridelocations: Budapest: Emmaboda: Montecchio Maggiore: Nottinghamtime type: Full timeposted on: Heute ausgeschriebenjob requisition id: R49941Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative … sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.The Manager, Regional Invoice-to-Pay Operations - Europe is responsible for leading regional I2P service delivery across Europe, ensuring accurate, timely, compliant, and customer ...

## EU Regional Service Delivery Manager, Invoice to Pay (I2P)Applyremote type: Hybridlocations: Budapest: Emmaboda: Montecchio Maggiore: Nottinghamtime type: Full timeposted on: Posted Todayjob requisition id: R49941Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water … world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.The Manager, Regional Invoice-to-Pay Operations - Europe is responsible for leading regional I2P service delivery across Europe, ensuring accurate, timely, compliant, and customer ...

# Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years directly working with customer … years with current organization.Bachelor’s degree or equivalent certifications.Minimum of 4 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.Specific experience of onshore/offshore model ...

Technical Service Delivery Manager Location: London or Birmingham Hybrid working availabl e We are working with a leading global organisation to recruit a Technical Service Delivery Manager to join their technology function. This is an ideal opportunity for someone with a strong technical infrastructure … background who is looking to move into a more service-delivery- and stakeholder-focused role while remaining technically credible. You will work closely with internal stakeholders, strategic technology partners and MSPs, ensuring infrastructure services are delivered effectively, securely and to agreed standards. You'll ideally have: Proven experience ...

Service Delivery Manager – Transaction ReportingQuant Capital is urgently looking for a Service Delivery Manager/Implementation Consultant to join our high profile client.Our client is a fintech50 business changing the world of MiFID regulation and transaction reporting. They are a truly disruptive financial technology … process of on-boarding new clientsExecuting business analysis and specification of non-standard customer requirements and managing expectations for deliveryOwning the analysis, specification and delivery of customer requested features which are not part of the standard product offeringClose liaison with the development team, operations team and clients, providing ...

Service Delivery Manager – Regulatory ReportingQuant Capital is urgently looking for a Service Delivery Manager/Implementation Consultant to join our high profile client.Our client is a fintech50 business changing the world of MiFID regulation and transaction reporting. They are a truly disruptive financial technology … process of on-boarding new clientsExecuting business analysis and specification of non-standard customer requirements and managing expectations for deliveryOwning the analysis, specification and delivery of customer requested features which are not part of the standard product offeringClose liaison with the development team, operations team and clients, providing ...

## Service Delivery Manager – (Mortgage Platform)Applylocations: Remote, United Kingdomtime type: Full timeposted on: Posted 8 Days Agojob requisition id: REQ573212**What success looks like in this role:****Key Responsibilities*** Drive end‐to‐end service delivery for the UFSS platform, ensuring uptime, performance, contract … team to effectively respond and action all incident, problem, and change management with a focus on rapid recovery and root‐cause elimination* Manage Service Delivery change work as agreed with your assigned clients* Act as the primary Service Delivery interface for senior banking stakeholders, providing proactive ...

them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely … with customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting: Produce both customer and internal service reporting. Service Reviews: Conduct regular reviews with customers. Customer Management: Handle escalations, issues, problems, and requirements. ...

Service Delivery Manager Remote (UK only) £60-65,000 Looking for a role where what you’re working on will make a positive impact on people’s lives? I’m helping a non-profit who combat loneliness and improve mental health for elderly and vulnerable people … scale up the team with a Service Delivery Manager. About the role: To begin with, you will be firefighting then once the chaos settles; you will be looking at processes, KPIs, SLAs and documentation (there is no Level 2 support involved with this role), You’ll line manage ...

summary Lead and continuously improve end-to-end end-user support services - including the Service Desk (1st line), remote 2nd line support and on-site field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed and maintain ITIL-aligned processes (Incident, Request, Problem, Change … Knowledge, Asset & Configuration, Major Incident, Service Reporting and Continual Service Improvement). Ensure high-quality support for the Trust's Digital estate, systems and services, and device lifecycle/asset management across a regional multi-site Mental Health Trust. Main duties of the job Service Delivery ...

Senior Service Delivery & Programme Managers – Defence & Aerospace Contract Opportunities | 6–12 Months+ | Hybrid | Competitive Rate We're supporting the growth of a major UK defence and aerospace programme and are looking to engage experienced professionals who have delivered complex digital engineering, engineering systems, service delivery or technical transformation programmes within highly regulated environments. These opportunities sit at the intersection of engineering, technology and programme delivery, helping shape and deliver critical capabilities across some of the UK's most advanced defence programmes. We're keen to hear from professionals with backgrounds including: Product Delivery ...

exciting opportunity for an experienced IT Service Management professional to support the day-to-day operation and continual improvement of corporate IT services. Working closely with managed service providers and third-party suppliers, you will drive service performance, oversee incident and problem management activities, deliver meaningful reporting … analysis, and help ensure exceptional service delivery across the organisation. Client Details Working for a major infrastructure organisation in central London Description Act as the operational interface between the organisation and managed service providers and third-party IT suppliers. Monitor, manage and coordinate ...

Service Delivery Administration Manager We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities. Position: 000044 Service Delivery Administration Manager Location: Home-based, Midlands or South East ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service … decisions whilst under pressure. Handle difficult client conversations and clearly articulate remediation plans in a way that is reassuring Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution ...

Service Delivery Manager 40 hours per week UK Hydrographic Office, Taunton Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently recruiting a Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services on base click apply for full job details ...

celebrate your ambition. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.About the roleAs Oracle Service Delivery Manager, you'll ensure our enterprise Oracle Fusion platform is stable, well governed and improving.Working with our Global Managed Service Provider (MSP), you'll oversee service performance, vendor governance and operational delivery across our Oracle Fusion platform and associated enterprise applications.This is a service governance role rather than a hands-on technical support position. The MSP delivers daily operational support, while you deliver services in line ...