26 to 50 of 75 Permanent Service Desk Analyst Jobs

number: JR248545 Location: Hybrid working - home and our office at Universal Square, Manchester Working pattern: Full Time, 37.5 hours per week/Due to service coverage requirements, the working pattern is Monday to Thursday and Sunday each week. Contract Type: Permanent Number of roles: 1 Grade : IT1B Salary … looking for a 1st Line Service Desk Analyst to join our team. Role Summary You will help us to create success for our learners, candidates, clients and colleagues by providing a high quality, innovative and efficient IT service that delivers technology to support Kaplan's business ...

global manufacturing client is looking for an IT Service Desk Analyst to join their growing IT team. The Service Desk Analyst will be responsible for resolving end user technical IT requests and carrying out the incident management process to ensure normal service operations … with the aim of minimising impact on business operations. Service Desk Analyst experience – Prior experience in desktop/technical support positions. (2+ years) Experience in documenting and knowledge sharing. Good customer interaction skills. Office 365 Windows 10 Knowledge of cloud technologies (Desirable) VMware (Desirable) Networking knowledge (Desirable ...

Service Desk Analyst We are looking for a proactive and customer-focused Service Desk Analyst to join an IT support team. This role is ideal for someone with strong technical fundamentals, excellent communication skills, and the ability to provide high-quality support … network-related issues Escalate complex incidents to senior teams where appropriate Maintain accurate ticket records and documentation Deliver a consistently high level of customer service and support Essential Skills & Experience Previous experience in a Service Desk/IT Support role Strong working knowledge of Windows OS (Windows ...

Role: Service Desk Analyst Location: Hertford, Hertfordshire Model: Hybrid-working Salary: Up to £32,000 Overview We are seeking an experienced Service Desk Analyst with strong 2nd line support capability to join a Managed Service Provider (MSP) environment. The role involves supporting multiple … resolution. You will work in a fast-paced, client-facing environment, delivering high-quality technical support, adhering to SLAs, and contributing to continual service improvement across a diverse customer base. Key Responsibilities Provide technical support to end users across Windows 10/11 and Microsoft-based systems ...

Service Desk Analyst Location: Epsom | Hybrid (3 days office/2 days home) Hours: Shift rota between 7am-6pm Mon-Fri + occasional weekends ( Around 1 in 4/5 Saturdays (09:00-17:00) additional payment is paid) Salary: Competitive Join a supportive team & make … thrive in a busy environment where no two days are the same? If so, our client would love to welcome you their IT Service Desk team. They are looking for an experienced 1st/2nd Line Support Analyst to join their friendly team, supporting colleagues across ...

First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

SERVICE DESK ANALYST x2 - HEALTH CARE - ESSEX Service Desk Analyst x2 - Healthcare - Essex Leading UK health services provider, currently expanding at pace with a reputation for innovation and excellence and a strong values culture They urgently require x2 talented Service Desk Analysts … help them provide 1st class service in supporting their extensive user base (cx15,000 users across x250 sites) Your r click apply for full job details ...

Service Desk Analyst Benefits: Competitive salary with excellent benefits package Hybrid working (2 days in office/3 days remote) Generous pension contributions and bonus scheme Car scheme for employees and family Private medical cover, wellbeing support, and onsite gym 25+ days holiday plus volunteering leave Flexible … working and extensive training opportunities About the Role: We're seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. You'll provide 1st line technical support and occasionally 2nd and 3rd line support ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £35,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line … support on an IT Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude ...

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver … exceptional customer service, and enjoy continuous improvement, this could be your next move. About the Role Youll handle a mix of 1st and 2nd line support, providing both remote and occasional on-site assistance. Youll own tickets, communicate clearly with users at all levels, document processes, and contribute ...

Service Desk Analyst - Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in Saffron Walden, Essex . Applicants must have a full UK driving licence, access to their own transport, and be able ...

Service Desk Analyst - £31k - Hybrid Work About the Role We are seeking a customer-focused Service Desk Analyst to provide high-quality IT support to both head office and remote/site-based staff. You will play a key role in ensuring IT services … delivered efficiently, professionally, and in line with agreed service levels and defined processes click apply for full job details ...

Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our based law firm on a permanent basis. Responsibilities: Provide exceptional, high … firm applications, including PMS, document management systems, Microsoft 365, and Windows 11. Strong technical knowledge of hardware, operating systems, and networks. IT Senior Support Analyst/Senior Service Desk/Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position ...

Service Desk Analyst – Global Law Firm Are you an IT Service Desk professional looking for better work-life balance with a flexible firm that offers hybrid working If you enjoy providing great support in a professional, fast-paced environment, this could be a fantastic opportunity. … leading global law firm with a strong focus on people, technology and collaboration. You’ll join a supportive IT team delivering high-quality service to users across the business. What’s in it for you? Salary up to £34,000 Competitive benefits package Hybrid working – 50% home/ ...

Role: Service Desk Engineer Location: Hereford, Herefordshire (on-site) Salary: Up to £32,000 per annum + benefits Benefits: Competitive package, training & development, supportive team Our client, a leading IT support and managed services provider in Hereford , is recruiting a Service Desk Engineer to join their …/security tools and business support systems . This is a hands-on role supporting clients’ IT environments, resolving technical issues, and ensuring excellent service delivery. What you’ll do Provide first and second-line technical support to business users via phone, email and remote tools Diagnose and resolve ...

Role: Service Desk Analyst Location: Hertford, Hertfordshire Model: Hybrid-working Salary: Up to £32,000 Overview We are seeking an experienced Service Desk Analyst with strong 2nd line support capability to join a Managed Service Provider (MSP) environment click apply for full ...

Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £35,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line … support on an IT Service Desk to become a service desk lead mentoring one member of the team click apply for full job details ...

Title: Service Desk Analyst (MSP) Salary: Up to £32,000 (depending on experience) Location: Bristol (Hybrid) Employment Type: Full-time, permanent About the Role We're looking for a Service Desk Analyst to join a fast-paced Managed Service Provider (MSP) environment, supporting ...

Service Desk Analyst Introduction Join a business that’s redefining one of the UK’s most iconic institutions. This is your chance to be part of a major transformation journey — creating a National Lottery experience that drives more funding to good causes and delivers technology that truly … Doing: Act as the first point of contact for all technology support queries across the business. Log, triage, and resolve incidents and service requests, ensuring timely communication with users. Manage user access across multiple systems, following strict approval and security protocols. Escalate major incidents and recurring issues to relevant ...

title: Service Desk Analyst Leeds Salary: £25-£26 + Skill development & Career Progression + Benefits Location: Leeds, WF19 1st- 2nd Line Support/Service Desk Analyst/IT Support - Based in Leeds- Mon - Fri needed to provide end user support, hybrid currently click apply ...

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver … exceptional customer service, and enjoy continuous improvement, this could be your next move click apply for full job details ...

title: Senior 1st Line Service Desk Analyst Manchester PC0226-4 Salary: £27-£29k + Skill development & Career Progression + Benefits Location: Manchester, M16 Senior 1st- 2nd Line Support/Service Desk Analyst/IT Support - Based in Manchester- Mon - Fri needed to provide ...

Employment Type: Full-Time Employee (FTE) Work Arrangement: Onsite all days Experience and Skills Graduate with at least 3 years of experience working in Service Desk personnel in UK. Good English communication skills with a Versant Score of 70. Basic knowledge of Incident, Change, and Problem Management. Service Desk Responsibilities Take full responsibility for handling Incidents and Service Requests on the Service Desk. Work closely with the Service Manager. Help create and share Service Desk reports. Improve processes by using automation and self-service to reduce repetitive manual work. Solve ...

Service Desk Analyst Newport Up to £30,000 DOE What You'll Do: Join a fast-growing support team delivering high-quality 1st and 2nd line technical support across a wide range of self-serve solutions. You'll be the first point of contact for customers, helping … office-based role, offering excellent opportunities for growth as the team continues to scale. What You'll Bring: Previous experience in a customer-facing service desk role (2+ years) Strong working knowledge of Windows OS and networking (DHCP, routing, wireless) Familiarity with both Windows and Android environments ...