51 to 65 of 65 Permanent Service Desk Analyst Jobs

TEKsystems is seeking an Enterprise Service Desk Sr to support a federal government client on site in New Orleans, LA. Qualified candidates will have an active secret clearance, valid CompTIA Security+Ce certification, and 4 years of IT Support experience or a completed Bachelor's Degree. As an Enterprise Service Desk Specialist you will play a critical … Secret Clearance - 4 Years of IT Experience A Bachelors Degree can be used in lieu to replace 4 YRS of experience) - Openness and Willingness to support an in-bound service desk/call center operation - Experience with ITSM (Ticketing System) Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits More ❯

with our broad portfolio of products and providing services built on insight and honed with technological advances and smart applications. https://www.idoxgroup.com The role of 2nd Tier Service Desk Analyst could be an opportunity for someone with Idox Uniform experience, gained in a local government environment to bring their skills to Idox and forge a … career as an Applications expert in the private sector, supporting, advising and troubleshooting for our public sector clients. Working as a member of the Service Desk team within the Land, Property and Public Protection Division, the post holder will provide high quality advice and support to assure a first-class customer service. By taking full ownership of support … is carried out in a professional and courteous manner, ensuring the company’s image is maintained to a high standard. To be successful, you should bring: A strong customer service background preferably supporting bespoke software products Ideally, but not essential, from a Local Government background Ideally, but not essential, a working knowledge of the Idox Uniform Product Suite The More ❯

April 2025 at 00:59 We have an exciting new role Responsibilities for this role include but are not limited to: We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. This key role provides high-quality IT support across the firm, ensuring technical issues … are resolved efficiently while maintaining excellent service levels. This is a full-time office-based role, with potential for agile working after completing probation. About the role As the first point of contact for IT support, you will assist colleagues via email, telephone, in person, and MS Teams. Responsibilities include logging and managing IT support requests, troubleshooting and escalating … disruption, and maintaining IT equipment, including preparing meeting rooms for online presentations. You'll also contribute to knowledge sharing within the team and support IT projects as required. The Service Desk team operates Monday to Friday, with shifts on rotation: 8:00 AM - 4:15 PM 9:00 AM - 5:15 PM 10:00 AM - 6:15 PM More ❯

April 2025 at 00:59 We have an exciting new role Responsibilities for this role include but are not limited to: We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. This key role provides high-quality IT support across the firm, ensuring technical issues … are resolved efficiently while maintaining excellent service levels. This is a full-time office-based role, with potential for agile working after completing probation. About the role As the first point of contact for IT support, you will assist colleagues via email, telephone, in person, and MS Teams. Responsibilities include logging and managing IT support requests, troubleshooting and escalating … disruption, and maintaining IT equipment, including preparing meeting rooms for online presentations. You'll also contribute to knowledge sharing within the team and support IT projects as required. The Service Desk team operates Monday to Friday, with shifts on rotation: 8:00 AM - 4:15 PM 9:00 AM - 5:15 PM 10:00 AM - 6:15 PM More ❯

SC Cleared Service Desk Support Analyst Main responsibilities: This is a Technical Role within a Service Desk team working on-site in Aldermaston. The successful candidate will provide 1st Line telephone/e-mail/chat, ICT support to approximately 8000 end users. Providing Helpdesk/Web support through remote tools, telephone assistance and email … degree of ambiguity Proven track record of performing under pressure Great attention to detail and able to adopt new process and procedures An attitude towards delivering top quality customer service in a challenging environment Essential Skills required: Experience of having worked in a previous helpdesk environment within the IT sector Desirable skills: Good knowledge of remote control technology/… applications TCP/IP knowledge Knowledge or awareness of network infrastructures and terminologys HP Service Manager 7 ITIL Foundation MCP/MCSE Working knowledge of Microsoft Windows 2000, XP, W7, Office 2003/2010 The candidate should have experience of Active Directory including Admin Functions Exchange Admin More ❯

Role: IT Service Desk Analyst Expiry Date: November 05, 2019 Job Details: Start from: ASAP Duration: 2 months with possible extension Rate: £120 - £130/day Requirements: Proven experience working as a support analyst Experience with AD, VOIP, O365 Support experience with Windows 10 Knowledge of Office 2016 Experience with Skype for Business SCCM deployment experience More ❯

employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore. Overall Job Purpose : The analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, you will be providing predominately second line technical support on an IT Service Desk to end-users, as well as supporting IT operations Key Responsibilities: Technical Support Provide up to second line technical support to end users via email and phone. Troubleshoot and resolve hardware, software, and network related issues. Ensure excellent customer service and communication throughout the support process. Proactively follow up with users upon resolution to confirm the … issue has been satisfactorily addressed. Incident Management Log, track and manage incidents, service requests and alerts using a ticketing system. Prioritise and escalate more complex issues promptly and when necessary. Ensure timely resolution of assigned incidents to minimise disruption or downtime. Maintain and manage assigned call queue to a high standard, prioritising and regularly reviewing tickets. System Maintenance Deployment More ❯

today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure … your aspirations are to move into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that will call when they say … days annual leave + bank holidays Active workplace committees (Social/Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at (email address removed) – we’ll arrange an informal chat More ❯

We're working with a well respected global business to help them grow their evening IT Service Desk team in Glasgow. This is a great opportunity for someone who enjoys solving tech issues, thrives on providing great service, and wants a clear path to progress within a large IT function. You'll be the first line of … for You? 25 days holiday + public holidays Matched pension up to 8% 5% shift allowance on top of base salary Supportive and well structured team Career progression senior analyst roles or specialist areas (network, security, etc.) Training and certification support available The Process It's a two stage interview process, one virtual, one in person. They're keen More ❯

MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with this successful organisation. We are seeking a technically confident individual who will engage and support the Connected Car workforce that drives a Best in Class global service. … to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPIs. The successful candidate will be responsible for managing their own workload, effectively operating within a global 24x5x365 team and be able to work from home … Ensure all correct processes and procedures are followed Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a best in classs service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution Providing verbal training and support where More ❯

ideal applicants should be a technically sound individual with the ability to work in high pressure situations teamed with a demonstrable knowledge of the core concepts of a multi-service provider (IaaS, Backups, Storage, Disaster recovery, Networking). Were looking for a candidate who can take ownership of incidents and tasks assigned to their department, while also following up … taking part in troubleshooting conference calls to perform root cause analysis on critical system issues Provision of first and second-line technical support to internal and external customers, maintaining service levels Performing daily health checks of cores service platforms Performing regular maintenance and patching of core service platforms Creating and maintaining technical knowledgebase documentation Required Skills & Qualifications … Full UK Drivers license Troubleshooting skills (Windows/Linux OS, Storage, Backups, Networking) Effective Communication Excellent Customer Service Skills Effective Team Player Attention to Detail Desired Skills & Product Experience Ticket Management to an ITIL Standard Service-Now IaaS VMware Storage SAN, S3, Cloud BaaS VM, File Database, Network Configuration DRaaS Zerto, SRM Networking Cisco/Fortinet Monitoring Office More ❯

looking for an experienced IT Support Specialist to join our team and play a crucial role in supporting our end users across multiple locations while ensuring excellence in IT service delivery. What You’ll Be Doing As part of our dedicated IT team, you’ll provide high-quality technical support across a wide range of systems and platforms. You … Teams , SharePoint , and Power Applications Mobile Device Management using Intune Palo Alto Global Protect VPN , Crowdstrike ED&R , and Qualys Vulnerability Management SAP Concur , ePDQ , Contact Centre as a Service (TalkDesk) Banking systems including CitiDirect , Barclays.Net , and ING Bespoke CRM and POS systems Microsoft SCCM 2016 ITSM tools , especially Freshservice Work with users across the UK to ensure swift More ❯

Onsite & Remote IT Support Technician Location: Central London Salary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing … servers (In house servers in place). You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed. Apply now to Just IT or email and we will review your application. If you are suitable for the role, we will be in contact to discuss More ❯

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be More ❯

weight:normal;font-style:normal;text-decoration: underline;} Onsite & Remote IT Support Technician Location: Central London Salary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone … who enjoys both desk work and outgoing meeting clients. Responsibilities Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues. Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions. Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and … servers (In house servers in place). You'll need to be able to go to client sites from day one to do patching and crimping, So strong customer service is needed. Apply now to Just IT or email (url removed) and we will review your application. If you are suitable for the role, we will be in contact More ❯