Manchester, North West, United Kingdom Hybrid / WFH Options
Robert Walters
client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a Senior ServiceDeskEngineer who will be responsible for providing technical support to onsite users. Job Title: Senior ServiceDeskEngineer … a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a 2nd Line Engineer who will be responsible for providing technical support to onsite users. Key Responsibilities: Managing Active Directory Providing desktop support Managing Office 365 Troubleshooting network More ❯
Barlborough, Derbyshire, United Kingdom Hybrid / WFH Options
Andy File Associates Ltd
on behalf of our client with regards this permanent position. Overview This position will provide technical support to our client's customers within a servicedesk environment mainly managed by remote access; however, on-site visits may be required. A good technical knowledge is essential to ensure incidents … providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement within the servicedesk to improve first-time fix resolution times. Communicate clearly, effectively, and in a timely manner with all … customers. Create and maintain accurate documentation within the centralized management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training, and hands-on practical experience. Azure knowledge, in that you have More ❯
Job summary Join ourIT ServiceDesk teamand help keep our organisation running smoothly! You'll provide remote technical and application support, working to resolve IT issues quickly and efficiently while delivering excellent customer service. You will troubleshoot and resolve IT issues, escalate when needed, and update support tickets … a range of IT systems, support nationwide teams, and gain hands-on experiencefull training provided! Main duties of the job As a First Line ServiceDesk & Application Support Engineeryou will be responsible for but not limited to: Provide 1st line IT support across HCRG Care Group, including desktops … To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2 Job description Job responsibilities As anIT Service DeskEngineer, you will be working in ahybrid capacity, with a base at ourRuncorn office, providing remote support to the entire organisation. You will feel More ❯
We are currently recruiting for an experienced 2nd Line ServiceDeskEngineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients More ❯
Job Description: As a 1st Line ServiceDeskEngineer, your primary responsibilities include responding to customer support inquiries, tickets, and change requests. We are seeking an enthusiastic individual eager to learn and develop their skills. This position is ideal for someone new to the field. Requirements: Willingness More ❯
term savings realization or embedding in a long-term partnership to deliver lasting and measurable value to clients. What will you be doing? Providing ServiceDesk support (local and remote) to Efficio staff - as required, where appropriate, with a high level of UX and QoS Help deploy and More ❯
1st/2nd Line Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a … an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best … the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other More ❯
1st/2nd Line Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a … an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best … the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other More ❯
Job Description: Providing first-line help desk support. Troubleshooting and solving hardware & software issues. Dealing with employees of Efficio at all levels. If you are starting your career and are looking for an opportunity to learn and grow, this position is ideal for you. We offer a welcoming and … and organization skills. Ability to work in a team. Basic computer knowledge is a plus. Responsibilities: Assist in administrative and operational tasks. Provide customer service and manage correspondence. Organize and maintain updated documents. Participate in projects and provide general support. Benefits: Transportation allowance. Meal allowance. Assistance medical. Training and More ❯
Job Description: Installing and configuring computer hardware, operating systems, and applications using automation , while ensuring internal documentation is maintained. We are seeking an enthusiastic and eager-to-learn individual to join our team. This position is ideal for someone looking More ❯