76 to 100 of 133 Permanent Service Management Jobs with Remote Work Options

Field Service Engineer (Home Based) £35-40000 + Training + Van + Overtime + Laptop + Phone + Healthcare + Meal Allowance + Pension Home Based Living in Crawley or surrounding areas and paid door to door Are you a Field Service Engineer from diesel engines looking for … as well as opportunities learn abroad. The company is a renowned diesel engine manufacturer, expanding due to recent acquisitions. They need are boosting their service team to manage a growing customer base in the area. They offer state of the art equipment, customised tools, a first rate service management system and a dedicated training manager. This role would suit a Service Engineer with experience servicing Diesel Engines. The Role * Home based Field Service Engineer * Servicing Diesel Engines from 10 to 500 kw * Diagnosing faults, engine rebuilds, striping and overhauls The Person * Engineer Experienced with more »

Your new role As a Service Desk Analyst you'll play a crucial role in assisting internal customers. Your responsibilities include providing 1st and 2nd line technical support, resolving incidents according to guidelines and Service Level Agreements, and supporting users with Victim Support procured computers. Additionally, you'll … create and update Knowledge Base articles, User Guides, and FAQs to enhance self-service capabilities. Your active participation in team meetings, workshops, and IT projects will contribute to our overall success. If you're passionate about technology and helping others, this role is an excellent fit! What you'll … need to succeed Experience of working in 1st/2nd line Service Desk support role. Experience in an ITIL aligned enterprise environment. Microsoft Active Directory & Microsoft EntraID (Azure), managing computer and user accounts, groups and containers. End user hardware setup, configuration, troubleshooting and diagnostics. Specific familiarity with Lenovo & Dell more »

Are you a Service Desk Analyst looking for a new and exciting opportunity? If so read on! I am looking to speak with candidates that have proven experience of working on a helpdesk in an IT environment, have a positive attitude towards teamwork and contribute to the achievement of … end to end on-premise cloud solution which will provide a platform for users to interact from various locations. What youll bring: Knowledge of Service desk systems and associated tools Proven experience working on a helpdesk in an IT environment 1st Line Support Experience Excellent organisational skills and be … a demanding environment SC Clearance as a minimum, must be eligible for DV clearance It would be great if you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow Microsoft MCP qualified DV Clearance Employment more »

and technology to reduce the administrative burden our operational teams face by automating the back office system. You'll also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements. The Digital Transformation Manager will own and rethink back … the implementation of our digital training strategy and deliver operational end-user training. You will support the delivery of a data-driven approach to service management where operational front-line managers have confidence in using Management Information to make better business decisions. Capturing requirements for both system … changes and reporting improvements to ensure both are fit for purpose and are being used as efficiently as possible. Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist. Manipulate large datasets to perform service analysis and as part of more »

best work no matter their location. About the Role: The primary purpose is to build, sustain and continually improve an efficient, effective and profitable service desk delivering fast, reliable, friendly, proactive and expert 24x7 customer support. This role is based in the office of one of our most important … are delivered on time and 100% of leaver requests are completed the day the user leaves. Acting as a technical point of escalation for service desk colleagues to help them resolve tickets the same day (preferably the same hour). Log tickets for the customer and ensure you are … following the Incident Management process every time - "if it's not in the ticket, it didn't happen". Maintain ticket Q so all tickets include a daily update, never have tickets older than 2 weeks old that do not have a full plan of action to move to more »

Summary Reporting to the RMO Manager and collaborating closely with sales, operations, and project management teams, this position plays a pivotal role in coordinating, managing, and delivering all services and driving growth. Responsible for effectively managing the implementation of client projects, the Technical Project Manager works with available resources … within scope, time, cost, and quality requirements. This hybrid role, based in Chelmsford, involves travel to client and data centre sites for active participation, management, and leadership. ? Project Exposure Requirements End-to-end project management, encompassing data centre audits, migrations, and commissioning. Proficiency in asset and connectivity auditing … the Technical Project Manager must be authoritative, friendly, flexible, resourceful, and highly motivated, with excellent team player skills. Must demonstrate well-disciplined prioritisation, time management, and multitasking abilities. Strong communication and presentation skills, both face-to-face and remotely, are essential. Ability to own, manage, visualise, and deliver full more »

Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role: As a 3rd Line Service Desk Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate cost-effectively and robustly. What you … tickets within SLA and serve as an escalation point for junior team members. Your responsibilities will also include implementing internal improvements and overseeing knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT Service Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management more »

Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds … Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications Skills & Experience Customer focussed attitude with positive approach … Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking, Citrix, all more »

entire range of IT-dependent products and services. The team you will be part of is responsible for consistently delivering high-quality assurance, customer service, and IT build services, ensuring they are effective, efficient, customer-oriented, and safe. The ideal profile for this position should poses a good mix … incidents/problems Develop & perform routine checks and preventative maintenance on all services Assess planned changes for operational or other impacts Successful achievement of service availability targets Follow the agreed processes to ensure assurance of service Carry out tasks/projects as required by IT management Your … Experience & Education: Degree in Computer Science, Computer Engineering, Management Information Systems, or equivalent experience Minimum of 7 years’ experience in a team supporting complex business support systems High level of proficiency in the following areas: Scripting technologies (Python, Perl, etc) for task automation Open source databases such as MongoDB more »

we'll do our best to agree a working pattern that works for everyone. World changing work From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries … adhering to our security policies and corporate standards for safe operation. As a Software Asset Manager (SaaS), you are part of the IT Asset Management team which is responsible for managing the inventory and lifecycle of a range of IT assets, with a focus on hardware, software, and software … licenses which are recorded in the Configuration Management Database (CMDb). Our purpose is to ensure that all Met Office IT assets are accurately identified, recorded, and tracked throughout their entire lifecycle from procurement through to disposal Your key duties With a specific focus on a set of productivity more »

Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company …/enterprise level infrastructures. Excellent analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and … Cloud technologies; Microsoft Azure, Office 365. Networking, including TCP/IP, DNS, WINS, DHCP, wireless. System Management and monitoring technologies; SCOM, SCCM, MECM Anti-virus technologies Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please. more »

or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service), Medical Insurance: Yes (terms apply) and Cashback Plan Hours: Full time (36.5 hpw) Travel/Expenses: A car is required for travel to client … you. About You (The Essentials) Skilled experience within Microsoft Dynamics Business Central, with expert knowledge in at least 3 of the functional areas, Finance Management, Trade & Inventory, Service Management, Manufacturing andProjects (Jobs) Curious, looking to challenge the status quo and improve Experience in implementing Microsoft Power Platform … room for flexibility so that you can enjoy a work-life balance. As a Columbian you will get;- 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus more »

A strong technical background, with direct experience implementing, integrating and planning people facing systems similar to ours: this includes our HRIS , identity and access management systems (we use Okta), service platforms (we use ServiceNow), workplace communication and office platforms (we use Slack and GSuite) and the variety of … cases for investment, and connect our workplace technology strategy to our overall business strategy; Proven experience in a leadership role overseeing workplace technology and service management teams, having worked in organisations of a similar size or scale with a track record of changing, building and developing high-performing … teams; Strong technical expertise in service delivery technology, hardware, software, networking, collaboration tools, and mobility solutions; Experience working in a fast-paced, dynamic environment with the ability to adapt to change and prioritise competing demands and are comfortable with the ambiguity inherent in senior roles; Knowledge of industry standards more »

Ability to travel on an ad hoc basis to other sites (public transport commutable) Understands the value of discipline and process for delivering repeatable service Able to prioritise workloads and working to strict deadlines Great written and verbal communication skills Within this role you will act as a key … person for escalation of technical queries from the service desk and will assist in resolving customer incidents which may involve the use of diagnostics and service management tracking tools. Reporting to the Head of Infrastructure, you’ll also be: Respond in a timely manner to queries and more »

or 3rd line technical support engineer(our client are hiring for multiple positions at both levels) - resolving escalated queries efficiently, maintain top-tier customer service, manage customer documentation meticulously, and adhere to service management principles. Technologies you’ll work with include: HPE server/SAN infrastructures, Hyper more »

for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »

for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »

for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »

for professional growth and development? The Server Security & Operations Specialist needs to be a proactive and reliable individual to oversee the security and patch management of around 800 servers across the EMEA region. This role includes remote work and coordination with on-site teams as needed. You will be … role requires daily reporting on server security status, focusing on security and operational efficiency. Key Responsibilities: Collaborate with IT teams locally and internationally, using service management tools to: Identify and fix unpatched and insecure servers and endpoints. Generate daily and real-time security status reports for servers. Ensure … the installation of security tools and agents with the support of an asset management system. Suggest efficiency improvements within the Security Operations team. Assist with asset management, including IT equipment and software licences. Participate in special projects, support departmental leadership, and perform other administrative tasks as needed. Key more »

client infrastructure team skills team. Supporting the production of technical requirements and user stories for eth future capability requirements across ICT, security applications and Service management tools and applications. The skills and experience we are looking for: You will need to have experience working in an operational IT … Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and more »

Salesforce Consultant/Developer - Service and Sales Cloud Rate (Outside IR35) 66 Month Contract Remote Working You will be joining an award winning and well established global SaaS based business. As the Salesforce Consultant, you will be working within a highly experienced product team, making high level improvements, changes … and features across Service, Sales and Experience Cloud platforms. Project Work: Implementation work, across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visualforce, Apex coding. Design and delivery of a Knowledge Centric Service (KCS) application. Used for monitoring of Knowledge Articles and Case … Management. Core development work using custom objects, permission sets, reports, dashboards, and flows. Requirements: Must have Development level experience across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visual Force, Apex coding, Screen based flows, External Services and Apex calls. Strong working experience with KCS more »

expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to … the success of the role To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CIs, and effect system changes smoothly Experience required: Significant and recent experience in a IT Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM … HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and stakeholders in a fast-paced environment more »

over 2024 and beyond. Make this role your own, contribute new ideas methodologies, and bring your expertise to the table. Working alongside Technical and Service Management leads, you ll be responsible for delivering projects across Microsoft 365 and Azure whilst assisting the Service Desk in support escalations … for support issues across a broad range of technologies Work alongside Cloud Ops and Cloud Services leads to identify and improve new/existing service offerings Keep up to date with Microsoft offerings, products and certifications Technical Experience Required Microsoft 365 Administration Server builds and on premises administration AD … Basic Networking Skills (Meraki and Ubiquiti) Intune Deployments Microsoft Defender Deployments Exchange Migrations SharePoint Migrations Desirable additional experience Experience of working for a Managed Service Provider Microsoft Certified Associate (AZ-104, AZ-305, MS-101, SC-200) Microsoft Sentinel Backup Technologies (Acronis) Installation of Firewalls Meraki, Ubiquiti, Cisc more »

macOS and iOS devices with Jamf Experience with Google Workspace, Okta, Atlassian products, Zoom, and other cloud IT systems Proficiency in cloud-based IT service management, particularly AWS infrastructure Strong understanding of VPN, DNS, DHCP, LANs/VLANs, and firewall management (preferably Palo Alto) Skilled in IT … ticketing systems management and record-keeping Desirable Qualifications: Apple certifications (e.g., ACSP), Jamf training, or equivalent Okta Essentials training and certification CCNP and/or CCNA certification or similar Linux qualifications/certifications Knowledge of ISO 27001 and other security standards ITIL V3 Foundation certification Experience managing Zoom services more »

Infrastructure Team Leader* Are you a seasoned Infrastructure Engineer with some recent man-management or team-leading experience with hands-on experience with Azure? Do you thrive in dynamic environments and possess a knack for leading small teams to success? If so, our client wants you to join their … Strong Microsoft Office 365 administration skills, including hybrid Azure deployments. - Extensive hands-on experience in Microsoft Windows network skills including Microsoft AD, Group Policy management, security, DNS, DHCP, DFS, RDP, and other Windows services. - Understanding of complex WAN and LAN topologies, Cisco/Meraki Switch configurations. - Extensive experience managing … Experience managing cyber security estates, overseeing external penetration assessments and vulnerability assessments. **Preferred Qualifications:** - Experience in private and public cloud datacentre management. - Level 3 Service Management Framework qualification and knowledge of ITIL. - Relevant technical certifications. **About the Company:** Our client prides itself on innovation, excellence, and fostering a more »