126 to 150 of 338 Permanent Service Management Jobs

Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions begin. ECLARO is looking for a Service Desk Technician for our client in Houston, TX. ECLARO's client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success … their business goals. If you're up to the challenge, then take a chance at this rewarding opportunity! Position Overview: The Service Desk Technician provides first- and second-level technical support for end users across a modern enterprise environment. This role supports Microsoft Office applications, end-user computing devices ...

Kaytus, please visit our website at https://www.kaytus.com/. Responsibilities Be responsible for the establishment, optimization and improvement of the overseas service system, with a focus on service preparation for new server products, technical support, and the construction of spare parts supply chain system … related processes. Take charge of service operation management, organize and fulfill service docking, implementation & delivery, and after-sales repair service management. Monitor service quality objectives such as customer satisfaction rate and SLA compliance rate. Optimize service support strategies in line with market development strategies ...

Description: Our client is seeking a Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich offering Hybird. This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved … efficiently while maintaining high service standards and contributing to continuous improvement. Service Delivery & Support Act as the first point of contact for all IT incidents and service requests via phone, email, and ticketing system. Log, categorise, and prioritise tickets in line with agreed SLAs. Provide first-line ...

looking for a Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding presence across the ITSM landscape. You will … experience of ITSM solution sales Minimum of 3 years B2B sales experience Success in new business acquisition and account development Excellent commercial and relationship management skills ...

Contact: reuben.hillier@forsythbarnes.com About We're looking for a hands-on senior consultant to capture, define and document end-to-end Enterprise Service Management (ESM) processes across People/HR, IT, Finance and Procurement within a Global Business Services environment. Works as an extension of the client team … across functions into consistent, standard artifacts (end-to-end process flows and plain-language narratives). • Define cross-functional requirements including intake & demand, performance management and governance. • Define roles and responsibilities (RACI) to support operational enablement and downstream platform teams. • Produce operational playbooks, reference guides and executive-ready summaries ...

will lead and continue maturing the delivery of end user support services across a complex, multi-site healthcare organization. Will have direct accountability for service desk operations, desktop and field support, endpoint services, IT asset management, and identity and access management functions. Ideal Candidate + What … significantly matured a support operations function - not simply managed one. A leader who has implemented and sustained ITIL-aligned processes in practice, including incident management, ticket governance, escalation management, and knowledge management. Has owned or directed the function responsible for the platform - shaping how the organization uses ...

Date: ASAP An exciting opportunity has arisen with a growing, global organisation specialising in business innovation and business change. If you have experience in Service Management or IT Services and a passion for new business development, this could be the perfect next step in your sales career. … negotiation and business acumen Self-motivated with a track record of meeting or exceeding sales targets High energy, organised, and resilient mindset Background in Service Management or IT Services is desirable Fluent English (spoken and written) Benefits 24 days holiday per year (plus bank holidays ...

assurance, policy and standards development, and ISO certification readiness activities across a complex enterprise environment. The successful contractor will support delivery across cyber risk management, ISMS documentation, governance reporting, policy and standards development, and cyber service catalogue reform activities. This role requires a strong blend of governance, assurance … stakeholder management, and regulatory compliance experience, with the ability to operate independently and engage effectively with senior stakeholders. Key Responsibilities Support ISO 27001 certification readiness activities, including review and maintenance of ISMS documentation, policies, standards, and governance artefacts Identify documentation gaps and coordinate remediation activities aligned to certification timelines ...

Service Transition Analyst – Data Loss Prevention Location: Reading – Hybrid Duration: 6 Months Contract Type: Day Rate (Inside IR35) We are seeking a Service Transition Analyst to support the smooth transition of our new Data Loss Prevention (DLP) capability from project delivery into full BAU operations. You’ll ensure … becomes a stable, repeatable, and well‐embedded service. This role sits at the centre of delivery and operations, working across Security, SOC, IT, Service Desk, and external partners. What You’ll Do Plan and coordinate the transition of DLP into BAU across people, process, and technology Develop and maintain ...

Service Desk Analyst Wellingborough, Hybrid Working with occasional site visits £36,178 We own and manage around 5000 homes with a £23 million turnover, and our mission is to partner with customers and communities to shape places people are proud to call home. We pride ourselves on being … ever-changing sector. With housing being high on the publics agenda, Greatwell Homes continues to grow. Were looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you If so, keep reading about this exciting opportunity. We are not a traditional Service ...

Directors, and C-suite decision-makers worldwide. If you’re self-motivated, love prospecting, thrive on hitting quotas, and ideally have experience in Service Management/IT Services , this is your chance to make real impact in a dynamic, supportive environment. Key Responsibilities Generate high-quality leads through … self-starter comfortable with high-volume cold calling to a global audience Excellent phone presence, negotiation skills, and commercial awareness Ideally a background in Service Management, IT Services, or SaaS/tech sales Fluent English (written & spoken) What You Get Competitive base salary (£25k–£32k) + uncapped commission ...

contributing directly to day-to-day technology and infrastructure operations. This role will be instrumental in driving global standardization, optimizing vendor partnerships, and enhancing service delivery across multiple regions. This is a hands-on leadership position requiring both strategic oversight and operational execution. The ideal candidate will have experience … working with global teams (including Europe and other time zones), as well as selecting, onboarding, and governing IT vendors and managed service providers. Responsibilities: Lead the consolidation and standardization of global IT support models across North America, Europe, and other regions Partner closely with international IT leaders to ensure ...

Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet’s Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. … internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet’s customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate ...

telecom. Want to come and be a part of it? In this role, you will be responsible for shaping, embedding and governing a consistent Service Management Framework that ensures services are delivered efficiently, reliably and in line with organisational expectations. You will lead our continual service improvement … approach, driving measurable improvements in service quality, performance and operational excellence. Working closely with internal teams and external partners, youll champion best-practice processes, strong governance and a culture of accountability across the service landscape. Youll also oversee key areas including change and release governance, ITSM platform strategy ...

team of IT specialists responsible for delivering and supporting services across Microsoft Dynamics 365 and Power Platform . You'll ensure high-quality service delivery, manage resources effectively, and collaborate with stakeholders across the organisation to meet evolving business needs. Key Responsibilities Lead, manage and develop a team … technical specialists Oversee delivery and support of D365 and Power Apps services Ensure services meet ITIL best practices and agreed service levels Manage workloads, priorities, and cross-team dependencies Maintain compliance with architectural and security standards Build strong relationships with stakeholders, suppliers, and service owners Drive continuous service ...

contributing directly to day-to-day technology and infrastructure operations. This role will be instrumental in driving global standardization, optimizing vendor partnerships, and enhancing service delivery across multiple regions. This is a hands-on leadership position requiring both strategic oversight and operational execution. The ideal candidate will have experience … working with global teams (including Europe and other time zones), as well as selecting, onboarding, and governing IT vendors and managed service providers. Responsibilities: Lead the consolidation and standardization of global IT support models across North America, Europe, and other regions Partner closely with international IT leaders to ensure ...

drive operational excellence across all group companies and international territories, ensuring the delivery of a consistent, scalable, and high-quality security and network operations service as the business continues to grow globally. Key responsibilities include: Leading operational cyber security and network activities across the group Ensuring service consistency … experience leading a Security Operations Centre (SOC/NSOC) or cyber security function within a complex organisation. Experience in security operations, incident response, risk management, and service delivery. Experience maintaining compliance with standards such as ISO 27001 and Cyber Essentials Plus. Experience managing third-party suppliers and MSSPs. ...

Record (EPR) systems and other core applications. Working within a friendly and experienced team, you will be at the heart of delivering excellent customer service, helping colleagues resolve system issues, managing incidents and requests, and ensuring our digital services remain reliable and effective. This role offers an exciting opportunity … delivering high-quality support for a range of critical and non critical NHS applications. You will help ensure that application issues, incidents and service requests are resolved efficiently, enabling clinical and non-clinical teams to continue delivering excellent patient care. On a day-to-day basis, you will manage ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Head of SAP Services leads the global delivery of SAP Support and Application Managed Services (AMS) across complex enterprise environments, ensuring operational excellence, service quality, and continuous improvement. This role combines deep SAP functional expertise with strong commercial and leadership capability to manage global teams, support customer onboarding … drive high-performing service delivery. The role acts as a key customer-facing leader, building trusted relationships with senior stakeholders while also supporting sales, bids, and service growth initiatives across SAP ECC and integrated SAP landscapes. What you’ll be doing: Here’s where you’ll make your ...

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...

considered. Description: Role Summary The Global LMS Help and Support Lead is responsible for owning and scaling the end to end help, support, and service experience for client's global Commercial Learning Management System (LMS). This role ensures seamless, reliable, and high quality support for all commercial … audiences-while enabling adoption, satisfaction, and business continuity across regions. Operating at the intersection of learning technology, operations, and user experience, this individual oversees service delivery, partners with technology vendors, and drives continuous improvement for client's commercial learning platform ecosystem. Key Responsibilities Global LMS Support Strategy and Governance ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible ...

/ITSM best practices. Drive continuous improvement initiatives, including automation, tooling enhancements, and innovation programmes. Coordinate local technology projects, office support activities, and regional service delivery initiatives. Essential Experience & Skills Proven leadership experience within End User/Desktop Support environments. Strong technical knowledge of Windows environments, Microsoft Office, Active … Directory, SCCM/App-V, and end-user hardware. Experience working in large, fast-paced, business-critical organisations. Strong understanding of ITIL-aligned service management processes. Excellent stakeholder management, communication, and customer service skills. Desirable Experience Experience within financial services, investment banking, or trading environments. Exposure ...