176 to 200 of 339 Permanent Service Management Jobs

Looking for Filenet Consultant Phoenix / Chandler, AZ (Onsite)

Hiring Organisation
TechnoGen Inc
Location
Chandler, Arizona, United States
Employment Type
Permanent
Salary
USD Annual
increasing system efficiencies and lowering the human intervention time on related tasks Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability Work with vendors and other technical personnel for problem resolution Lead team … other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability Good understanding of new technologies for key management, build resilient systems, security concepts, microservices based architecure, building Active-Active solutions, Desired Qualifications: Familiar with Enterprise Content Management principles and practices Strong verbal ...

ITSM Problem Manager

Hiring Organisation
Capgemini Government Solutions LLC
Location
San Antonio, Texas, United States
Employment Type
Permanent
Salary
USD 110,000 Annual
Capgemini Government Solutions (CGS) LLC is seeking an ITSM Problem Manager to lead enterprise problem management and eliminate recurring incidents through root cause analysis and continuous improvement. This role partners across ITSM and Cybersecurity to improve service reliability, reduce risk, and deliver actionable insights to leadership. Job Responsibilities … ITSM Problem Manager, you will: Own the end-to-end Problem Management lifecycle (identification, RCA, remediation, closure) aligned with ITIL Lead Root Cause Analysis (RCA) and Post-Incident Reviews (PIRs) for high-severity and recurring incidents Establish and maintain problem management governance, standards, and processes Partner with Incident ...

Safety & Security Support Team Leader

Hiring Organisation
North-PB
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
prestigious client site in Central London. This role combines technical expertise with leadership responsibilities, ensuring the smooth operation, maintenance, and optimization of the Video Management System (VMS) its integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing … deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring adherence to best practices and performance standards to deliver world class customer support. Coordinate shift schedules and allocate resources ...

Safety & Security Support Team Leader

Hiring Organisation
North-PB
Location
Knightsbridge, Kensington & Chelsea, Greater London, Unit, United Kingdom
Employment Type
Permanent
prestigious client site in Central London. This role combines technical expertise with leadership responsibilities, ensuring the smooth operation, maintenance, and optimization of the Video Management System (VMS) its integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing … deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring adherence to best practices and performance standards to deliver world class customer support. Coordinate shift schedules and allocate resources ...

IT Support Engineer

Hiring Organisation
COMPUTACENTER (UK) LIMITED
Location
Derby, Derbyshire, East Midlands, United Kingdom
Employment Type
Permanent
customers in Derby. Supporting a large and dynamic user base, you will play a key role in delivering high-quality IT services across incidents, service requests, and Tech Bar support, while contributing to overall service excellence and customer satisfaction.This is a hands-on role requiring strong technical capability … considered. The role also requires working 5 days per week onsite, so please bear this in mind when applying. What youll do Service Delivery Provide onsite support for incident resolution and service requests in line with agreed SLAs. Deliver Tech Bar support, offering face-to-face assistance, guidance ...

It Support Analyst

Hiring Organisation
SmartSourcing Ltd
Location
SP3, Tilshead, Wiltshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum
Service Desk Analyst, First Line Support Engineer, Windows 10/11- local to the Salisbury area, is required for our services client. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v.4 and Comptia as well as SC Security … Analyst, IT Support Analyst looking for technical growth in ITIL and Comptia. What You’ll Do: Provide IT support to users via the IT Service Desk-mainly over the phone, but also sometimes in person. Handle and manage incoming calls and online requests and log within the Service ...

Senior IT Support Analyst

Hiring Organisation
Flexible Solutionz
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Permanent
Salary
£40,000
escalation point for complex application and infrastructure issues. Provide technical support via phone, email and onsite assistance. Mentor and support junior Service Desk team members. Manage and resolve incidents, service requests and user issues efficiently. Maintain technical documentation and contribute to the firm's knowledge base. Liaise with … ensure timely resolution of support tickets. Support business-critical applications, telephony systems and core IT services. About You Previous experience in a busy IT Service Desk or Support environment. Strong knowledge of Microsoft technologies including Azure, Exchange Online, Active Directory, Intune and Microsoft 365. Experience supporting virtualised and hybrid ...

Desktop Support Technician

Hiring Organisation
Ovation Workplace Services Inc
Location
Haverhill, Massachusetts, United States
Employment Type
Permanent
Salary
USD 490,000 Annual
software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows … visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications ...

Desktop Support Technician

Hiring Organisation
Ovation Workplace Services Inc
Location
Omaha, Nebraska, United States
Employment Type
Permanent
Salary
USD 499,200 Annual
software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows … visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications ...

Desktop Support Technician

Hiring Organisation
Ovation Workplace Services Inc
Location
Pompano Beach, Florida, United States
Employment Type
Permanent
Salary
USD 490,000 Annual
software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows … visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications ...

Desktop Support Technician

Hiring Organisation
Ovation Workplace Services Inc
Location
New Hyde Park, New York, United States
Employment Type
Permanent
Salary
USD 490,000 Annual
software, and application issues via phone, remote access tools, and on-site assistance. • Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system. • Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows … visual (AV) issues as required. • Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions. • Support mobile device management (MDM) for iOS and Android devices within the enterprise environment. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications ...

MES Application Support Engineer - up to £80K - Chester

Hiring Organisation
Involved Solutions
Location
Chester, Cheshire, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
long term solutions Work closely with suppliers, OEMs and internal stakeholders to coordinate issue resolution Produce and maintain technical documentation and knowledge articles Monitor service performance and provide regular updates to stakeholders Support incident, problem and change management activities using ServiceNow Contribute to continuous service improvement initiatives … including C#, .NET or Java Understanding of ISA-95 principles and manufacturing operations Experience troubleshooting complex application and system issues Strong communication and stakeholder management skills Experience working within IT service management processes Desirable Skills for the MES Application Support Engineer: Manufacturing, aerospace or industrial sector experience ...

IT Delivery & Service Manager

Hiring Organisation
NET Recruit
Location
Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 per annum
well-established organisation operating within a fast-paced commercial environment has partnered with the team at NET Recruit to search for an IT Delivery & Service Manager to join their growing internal technology function. This business has built a strong reputation for operational excellence, customer focus, and continuous improvement, supported … pragmatic approach to technology delivery. This position represents an excellent opportunity for an experienced IT professional to take ownership of delivery coordination, service operations, and supplier management across a busy internal IT function. The successful candidate will play a central role in improving visibility, accountability, and consistency across ...

IT Cloud & Platform Engineer JBLE1 NI

Hiring Organisation
Fieldfisher
Location
Belfast, UK
secure, and cutting-edge, cloud-based solutions. This is a key opportunity for an Azure DevOps Engineer to assist in the design, deployment, and management of cloud infrastructure on Azure. The role will be reporting to the IT Technical Services Lead and IT Infrastructure Services Manager. The IT Infrastructure … Cloud Architecture: Planning and developing cloud structures that meet organisation strategies, focusing on scalability, performance and security Manage and maintain the firm's vulnerability management solutions and remediate vulnerabilities in line with the firm's policies. Ensure that all Server infrastructure is patched in line with the firm ...

Cloud Engineer - Azure

Hiring Organisation
Reed
Location
Newquay, Cornwall, England, United Kingdom
Employment Type
Full-Time
Salary
£49,000 - £55,491 per annum, Inc benefits
role demands a proactive approach to the design, deployment, and continuous improvement of services delivered on Microsoft Azure, ensuring high standards and alignment with service level agreements. Day-to-day of the role: Lead the design and deployment of Azure-based research services within a Service Management framework, ensuring compliance with university standards and service levels. Develop and implement Azure DevOps best practices and build CI/CD pipelines to enhance software delivery efficiency. Provide expert guidance on Microsoft Cloud technologies, promoting a culture of collaboration and continuous learning within the team. Create and review ...

Senior On-site IT Engineer

Hiring Organisation
MFK Recruitment Ltd
Location
Abingdon, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£40,000
Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Diagnose and resolve technical issues, with … strong focus on first-time fix. Support Microsoft 365, Windows devices, networking, wireless, printing and education-specific systems. Ensure service level agreement standards are met. Provide exceptional service to staff, students and other stakeholders. Keep accurate records of all support activity and site information using IT service ...

Senior Cyber Platforms Engineer

Hiring Organisation
Connells Limited
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent
design and Zero Trust principles across infrastructure and services. Troubleshoot and resolve complex platform and security incidents, ensuring timely restoration of service. Own problem management activities, including root cause analysis and implementation of long-term fixes. Develop and implement automation and scripting solutions (e.g. PowerShell) to reduce manual intervention … standards, and operational procedures. Provide mentorship and guidance to engineers and analysts within the Cyber Platforms team. Engage with third-party suppliers and managed service providers where required. Day-to-Day Technical Responsibilities Identity & Access Management Engineer and support Microsoft Entra ID, including RBAC, Conditional Access, and identity ...

Procurement Supplier Manager Bank

Hiring Organisation
Huxley Associates
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
Banking This is a new and exclusive opportunity for a Supplier & Governance Manager to join this investment bank as they are expending their business management team Role details Title: Supplier & Governance Manager Permanent role: salary £60,000- £90,000 Location: London city and home working hybrid 50/… governance practices, performance oversight and engagement approaches of the organisation's technology supplier ecosystem. This will include:- Supplier Governance Commercial & Financial Governance Performance Governance & Service Assurance Supplier Relationship Management Risk, Compliance & Security Alignment Supplier Lifecycle Governance Continuous Service Improvement Required Experience and Skills Experience in supplier management ...

Network Analyst III Security

Hiring Organisation
Icon VendorPass and Affiliates
Location
Houston, Texas, United States
Employment Type
Permanent
Salary
USD 600 Annual
large-scale enterprise environments. Key Responsibilities Serve as an escalation resource for network and application performance issues. Support and manage network monitoring and configuration management platforms. Provide technical support for field network infrastructure, including industrial switches, routers, and wireless bridge technologies. Utilize service management tools to create … manage service requests, outages, incidents, and change requests. Troubleshoot and resolve complex network connectivity, security, and performance issues. Assist with network-related projects and infrastructure initiatives. Evaluate and recommend new technologies, solutions, and best practices. Identify opportunities to improve utilization of existing technologies and applications. Coordinate network changes ...

Supplier & Governance Manager Bank

Hiring Organisation
Huxley Associates
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
Banking This is a new and exclusive opportunity for a Supplier & Governance Manager to join this investment bank as they are expending their business management team Role details Title: Supplier & Governance Manager Permanent role: salary £60,000- £90,000 Location: London city and home working hybrid 50/… governance practices, performance oversight and engagement approaches of the organisation's technology supplier ecosystem. This will include:- Supplier Governance Commercial & Financial Governance Performance Governance & Service Assurance Supplier Relationship Management Risk, Compliance & Security Alignment Supplier Lifecycle Governance Continuous Service Improvement Required Experience and Skills Experience in supplier management ...

Technical Support Analyst

Hiring Organisation
London & Country Mortgages
Location
Bath and North East Somerset, United Kingdom
Employment Type
Full Time
range of technologies, receive ongoing training and development, and play an important role in keeping our business connected and productive. As part of our Service Desk team, you'll be the first point of contact for around 1,000 users, many of whom work remotely. You'll help colleagues … connectivity, network patching and basic network troubleshooting Supporting thin client devices and Azure virtual environments Working with third-party suppliers to resolve software and service issues Contributing to continuous improvement initiatives and helping identify opportunities to enhance our IT services Maintaining accurate records within our IT Service Management ...

IT Service Desk Analyst

Hiring Organisation
Technology Consulting Inc
Location
Louisville, Kentucky, United States
Employment Type
Permanent
Salary
USD Annual
immediate need for anIT Service Desk Analystin Louisville, KY. This is a contract opportunity and not available for Corp2Corp. SUMMARY The IT Service Desk Analyst will support a global help desk team to ensure that the computer users receive appropriate assistance with technology related incidents and questions. Core … fashion. Follow up on closed trouble calls to ensure the user is functioning effectively. Escalates trouble calls to appropriate second level resources or to Service Desk leadership as necessary. Tracks all calls in service management tools. Looks to identify patterns that may indicate either a systemic problem ...

IT Analyst I -Support

Hiring Organisation
United Nations Federal Credit Union
Location
Long Island City, New York, United States
Employment Type
Permanent
Salary
USD Annual
geographic location. What you'll do • Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. • Maintain detailed working knowledge of various Credit Union business … processes and applications/systems to provide technical and operational assistance to UNFCU staff. • Assist in providing level I (Service Desk) support when request volume is high and address escalated tickets.• Acquire the knowledge of new applications or operational processes that are targeted to specific business units. • Monitor, assess ...

Field Services Engineer

Hiring Organisation
Searchability NS&D
Location
Woking, England, United Kingdom
Permanent Opportunity available with a leading Defence Organisation for a Security Cleared Field Service Engineer in Woking. Woking location – hybrid working when possible Must hold active SC or MoD DV Clearance Competitive Salary DOE plus bonus and on-call allowance On call rota – 1 week on/3 weeks … including defence, national security, public services and commercial industries, with collaboration and diversity forming a central part of its strategy. What will the Field Service Engineer be Doing? Working in a team of four, you’ll provide technical support, work closely with customers, suppliers and internal teams to deliver ...

2nd Line Engineer

Hiring Organisation
Planet Recruitment
Location
Abingdon, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
£35000 - £40000/annum
desktop technical support, diagnosing customer issues and providing a high level of first time fix Supporting the implementation of cloud solutions Incident and problem management - taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Knowledge/experience required: Experience in a service delivery environment Working knowledge ...