126 to 150 of 257 Permanent Support Analyst Jobs

Role: ICT Support Analyst Location: Gloucester (Hybrid 2 days per week on-site) Salary: £34,000 - £36,000 Are you an experienced ICT Support Analyst who thrives on solving complex problems, delivering excellent customer service, and making a meaningful impact on users' daily work? If you’re looking for a role where your technical skills and … key Records Management System (RMS), along with associated platforms like CAD and mobile solutions, systems that truly matter. What You'll Be Doing Providing 2nd/3rd line application support for the RMS and related platforms. Collaborating closely with end users, developers, and infrastructure teams to troubleshoot and resolve incidents. Investigating root causes, proposing both short-term fixes and … with stability, benefits, and career development on offer. A rare opportunity to work on systems that play a vital role in people’s lives, this isn’t your average support job. More ❯

Role: Service Analysts/Application Support - Policing Location: Hybrid (Gloucestershire 2/3 days per week and WFH) Salary : £35,526 + Excellent pensions and other Employee Benefits Key Skills: 1st/2nd line Systems/Applications support, ITIL awareness, incident response/responding to tickets, excellent customer skills, basic knowledge of MS modern management tools such as … SQL server Admin, SCCM/Intune etc. Why Apply: These are interesting, newly created roles to provide maintenance and User/Systems support of core applications supporting a critical Police Force environment. The Role: Responding to tickets for application/systems support. Providing fast and efficient support to ensure continuous availability and accessibility for Users. This can include … training Users, updating documentation, escalating issues etc. The successful candidate will be able to demonstrate: 2+ years' experience in a similar application support/Service Desk environment responding to tickets. Any experience in a Police or similar critical support setting would be highly advantageous Excellent communication skills, written and verbal A good technical awareness of MS systems for More ❯

Cloud Marketplace 2nd Line Support Analyst Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our IT Team IT systems play a pivotalrole in Softcat's success. As our business grows and evolves it is essential that we have … to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. A Cloud Marketplace 2nd LineSupport Analyst focuses on providing advanced technicalsupport for cloud-based … systems and services As a Cloud Marketplace 2nd Line Support Analyst , you'll be responsible for: Respond to 2nd line support issueswithin customer Service Level Agreements (SLAs) Diagnose and resolve technical problemsrelated to cloud services, including issues with virtual machines, storage, and networking Monitor cloud systemsand proactively identify and resolve issues Escalate unresolved issuesto 3rd Line Support More ❯

Operations Support Analyst page is loaded Operations Support Analyst Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR25_000428 Help grow a safer, cleaner, healthier future for everyone, every day. Role Summary The Operations Support Analyst will report to the Operations Manager and will assist in … life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work with our key users, application/platform owners and end users to help them resolve, co-ordinate, triage, communicate and implement effective operations across … the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or PowerBI, to More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in offices based in Manchester. Responsibilities: Providing 1st and 2nd line … support for Unit4 ERP system users across the organization Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and More ❯

Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform. The role is a 12 month FTC, with hybrid working in Edinburgh city Centre. Responsibilities: Providing 1st and 2nd line support for Unit4 ERP system users across the organisation Troubleshooting functional and technical issues, escalating where appropriate Managing and resolving support tickets efficiently within SLA Working closely with Finance, HR, and other departments to support business processes Participating in system upgrades, testing, and patching activities Maintaining system documentation, user guides, and training materials Supporting configuration, workflows, and report More ❯

but not essential. You will ensure the timely and accurate fulfilment of IT requests in accordance with defined service level agreements (SLAs), working with the helpdesk, infrastructure and application support teams to ensure a seamless and efficient service experience.Your role will also involve managing mobile devices – you will coordinate the asset register and also set up new mobile devices.This More ❯

Integrated Logistics Support (ILS) Analyst Job Category: Logistics Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local Anticipated Posting End: 7/31/2025 The Opportunity: CACI is seeking an Integrated Logistics Support (ILS) Analyst (P3 Level) to support the Satellite Control Network (SCN) which ensures operational performance through consolidated services, including operations, site support, organizational and depot maintenance, system sustainment, and compatibility testing of operations, site support, organizational and depot maintenance, sustainment, modifications, and factory/launch compatibility testing. This position will require up to 25% or more travel. Responsibilities: Provide management, customers, and sub … contractors with logistics management information that ensures effective and economical support for products, service, equipment, and systems. Conduct a range of logistics functions, including spares analysis, maintenance planning, item record maintenance, inventory, and Packaging, Handling, Storage, and Transportation (PHS&T) planning and execution. Develop and implement PHS&T plans to ensure the safe and efficient movement and storage of More ❯

ERP & IT Support Specialist Norwich (with occasional hybrid working possibilities) Permanent £35,000-50,000 depending on experience Are you passionate about IT and ERP systems? Do you have a knack for simplifying processes and supporting business-critical applications? We're working with a business in Norwich that's looking to hire an ERP & IT Support Specialist to … skills and make a real impact across the business. You'll be instrumental in supporting, administering, and developing their Sage X3 ERP system, while also delivering first-line IT support to users across the company. Key Responsibilities Deliver hands-on IT support for on-site and remote users (hardware, software, systems). Take ownership of ERP support … Broad exposure to IT functions in a supportive, fast-growing small business. Involvement in strategic ERP projects and business process improvements. A varied role with a mix of IT support and business systems work. If you're an adaptable, hands-on IT professional with a solid ERP background and a desire to help shape how technology supports a business More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient deployment … auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software/application support teams. Experience of modern programming languages (C#), problem solving and debugging code. Experience of leading a technical team More ❯

Operations Support Analyst £40,000 - 50,000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Role: Operations Support Analyst Salary: £40,000 - £50,000 Additional Package: 10% Bonus, Extensive Benefits Package Location: Amersham (Hybrid, with UK and occasional international travel) Are you an Operations Support Analyst looking for your next … re someone who thrives on solving complex problems, enjoys working with both business and tech stakeholders, and wants to make a tangible impact across a global operation, this Operations Support Analyst role could be a perfect fit. You'll collaborate across functions, liaise with managed service providers, and play a pivotal role in improving processes and support across HR, Finance, ERP, and integration systems. What you'll be doing as an Operations Support Analyst: Monitor daily operations, respond to incidents, and manage escalations across enterprise IT systems. Produce insightful reports and dashboards using tools like Excel and Power BI. Identify opportunities for operational improvement and drive small-scale initiatives. Document internal procedures and develop More ❯

Operations Support Analyst £45,000 to 56,000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Role: Operations Support Analyst Work Type & Location: London | Hybrid, must be based in London Role Type: Permanent Salary: £45,000 - £55,000 + Bonus We're working with a leading global group at the forefront … of life-saving technologies, seeking an Operations Support Analyst to play a key role in supporting enterprise systems across HR, Finance, ERP, and integrations. This is a great opportunity to join a collaborative HQ team supporting a complex environment of 40+ operating companies globally. You'll help streamline operations, drive continuous improvement, and support business-critical systems … used around the world. As an Operations Support Analyst, you will: Monitor daily service operations, triage issues, manage escalations, and support key users Build and maintain operational dashboards using Excel/Power BI Drive small-scale process improvements and support wider change initiatives Produce internal documentation and training guides Collaborate with vendors to manage SLAs and More ❯

IT Training and Process Support Analyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best practice. … Responsibilities include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal or professional services) Proven process improvement A people person passionate about skill development A professional that can liaise with the More ❯

Application Support Analyst £45,000 + on-call Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team … in which you can grow and develop. The successful candidate will provide day-to-day technical support for software applications across our client's business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. … In this role you will also be part of an emergency support on call rota. Required Skills: Understanding of ERP Systems - Oracle EBS preferred Understanding of SAP Concur - ideally with a focus on invoices and expenses Oracle SQL - PL/SQL understanding is also beneficial Ability to understand and investigate data flows between systems - ETL processes Nice to have More ❯

Application Support Analyst £45,000 + on-call Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team … in which you can grow and develop. The successful candidate will provide day-to-day technical support for software applications across our client's business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. … In this role you will also be part of an emergency support on call rota. Required Skills: Understanding of ERP Systems - Oracle EBS preferred Understanding of SAP Concur - ideally with a focus on invoices and expenses Oracle SQL - PL/SQL understanding is also beneficial Ability to understand and investigate data flows between systems - ETL processes Nice to have More ❯

About the Job 3 rd Line Cisco Support Analyst We require a 3 rd Level Cisco Support Analyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3 rd line support level. Full understanding of the architectural and engineering design … issues efficiently. The responsibilities include developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their own customer installations including some … in the operation and management of routers and switches (qualified to CCNA or equivalent) In-depth expertise in VoIP protocols (SIP, RTP, TFTP and related Protocols) and delivery and support of voice applications using these technologies Knowledge of IP based technologies, with an understanding of LAN/WAN methodologies and topologies as a minimum. Strong working knowledge of data More ❯

About the Job 3 rd Line Cisco Support Analyst We require a 3 rd Level Cisco Support Analyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3 rd line support level. Full understanding of the architectural and engineering design … issues efficiently. The responsibilities include developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their own customer installations including some … in the operation and management of routers and switches (qualified to CCNA or equivalent) In-depth expertise in VoIP protocols (SIP, RTP, TFTP and related Protocols) and delivery and support of voice applications using these technologies Knowledge of IP based technologies, with an understanding of LAN/WAN methodologies and topologies as a minimum. Strong working knowledge of data More ❯