151 to 175 of 182 Permanent Support Analyst Jobs

Managed Service Provider (MSP) based in Bedford is seeking a technology-focused Junior Cyber Security Support Analyst to join their growing team. This is an excellent opportunity for someone looking to begin a career in cyber security while gaining exposure to a variety of client environments. KEY DUTIES … Assist with monitoring client systems for security alerts and suspicious activity. Support the deployment and maintenance of security software, including antivirus and endpoint protection tools. Help perform routine cyber security checks and ensure systems remain up to date with the latest patches. Assist with user account administration, including password ...

Customer Application Support Technician | Jira | SQL Hybrid, 2 days a week onsite – Leeds or Bradford We’re looking for a Customer Application Support Technician to join a growing SaaS environment, providing 1st Line application support to external customers and businesses. This is a customer-facing application support … more complex issues to Engineering/Product teams • Create and maintain knowledge base and user documentation • Work to SLA and KPI targets • Help improve support processes and the overall customer experience What we’re looking for: • 2+ years’ experience in application support or technical customer support • Strong ...

Provide first-line technical support to end users, ensuring the timely resolution of routine IT incidents and service requests. Support desktop hardware, software, user accounts and standard business applications while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan (see below … progress into a full 1st & 2nd Line Support Technician position. Key Responsibilities 1st Line Support Act as the first point of contact for IT support requests via phone, email, and ticketing system. Log, prioritise, and manage incidents and service requests. Resolve common hardware, software, and accountrelated issues. ...

progressive organisation with a strong reputation as an employer of choice. The Role We are looking for an IT Service Desk/1st Line Support Analyst to join the team on a temporary basis, with the potential to becoming a permanent You will be the first point … contact for a range of IT-related queries, providing friendly and effective technical support to users across the organisation. This is a great opportunity for someone with previous 1st line or service desk experience who is looking to build on their technical skills within an established IT environment. ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect … dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues ...

Service Desk Analyst About the Role We're looking for a customer-focused IT Service Desk Analyst to join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring … previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices, Microsoft 365, Outlook, Teams and iOS devices via phone, service portal and face-to-face. Diagnose and resolve user issues ...

000Sector: I.T. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionApplication Support with FX OptionsOur Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London.You will be providing essential … support for their FX Options trading platform and ensure the smooth operation of our trading and support systems.Purpose of role:• Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance.• Collaborate with the IT team to deploy, configure ...

smooth running of the firm's IT systems.The RoleAs part of the Service Desk team, you will provide responsive and effective technical support to colleagues across the business. Deliver 1st line IT support via phone, email, and in person. Troubleshoot hardware, software, and Microsoft 365 issues.Manage Service Desk … tickets and see issues through to resolution.Escalate complex issues and work closely with wider IT teams and suppliers. Participate in the support rota and support a hybrid working environment.The CandidateThe successful candidate will be a customer-focused IT professional with strong technical knowledge, excellent communication skills ...

strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point … operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other UK sites) Reports To: Service Desk Manager ...

requests, assignments, periodical tasks in a timely and efficient manner in line with Business requirements and in line with ITIL practices.Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents.As required, provide … application-related problem diagnosis, implementing problem resolution or prevention measures as appropriate.Monitor the availability, performance and throughput of supported IT applications.Prioritise and schedule assigned support activities and tasks.Maintain IT application support technical documentation.Participate in disaster recovery activities, as required.Provide ad-hoc training to fellow support staff ...

Workday Financials Systems AnalystThe Workday Financials Systems analyst will provide user support to both the Workday Financials application alongside the Workday T&E application currently in use in our European businesses.ROLE PURPOSE:To enable operational support of the recently implemented Workday Financials and Travel & Expenses system.The … holder will work alongside existing resources in the team.Key AccountabilitiesWork with business users to provide third line support of Workday Financials and Travel & Expenses.Challenge designs and business requests to ensure a standard design is achieved globally for all Finance systems, allowing for localisations in countryWork closely with existing project ...

000Sector: I.T. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionIT Applications and Infrastructure Support AnalystOur Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise … level support.1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base ArticlesBe an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … strong human insight and communication. A fantastic opportunity to join a Bristol-based IT/Telematics specialist business as an IT First Line Support Technician. The successful candidate must have a customer-facing approach and experience supporting end users. You will have the support of other technical team ...

credit risk strategies into automated decision logic, rules, workflows, and configurations within TransUnion’s decisioning software. Use bureau data and client requirements to support the delivery of effective credit risk, lending, and decisioning strategies. Perform unit testing, scenario testing, and data validation checks to ensure solutions are configured correctly … perform as expected. Support the Test Team during User Acceptance Testing (UAT) and other testing phases, including investigating defects, identifying root causes, and supporting effective resolution. Contribute to business, functional, and technical documentation throughout the project lifecycle. Participate in project meetings with internal teams, clients, and third-party partners ...

during your application process.Job DescriptionDivision: The Group Business Solutions (GBS)We are currently looking for a Programme Office Analyst. You will join the Project Support Office (PSO) team within the UK of the Group Business Solution (GBS) department. This role is to add value, ensuring alignment and meeting … goals set for the PSO to support IT Delivery. Your main role will be to support the core IT capabilities around project management, ensuring quality, and risk management are of a high standard for the IT transformation programme. This will be through active participation with various streams, acting ...

Technical and AV Support - AnalystLocation: London, Fenchurch StreetLevel: AnalystJob Purpose:You will have the opportunity to work independently and become a subject matter expert in IT and AV Troubleshooting. Your active participation and contribution in team discussions will be highly valued as you collaborate with your colleagues to provide … work-related problems. Join our team and make a significant impact in ensuring the availability and smooth operation of our production systems.Job Responsibilities:Provide support for IT and AV related queries and troubleshooting for MD and WG usersDrive incident and outage resolution and communicationUtilising tools including Service Now, ensuring ...

individual identity, and each also has its own unique rewards.This will be 1:00 PM – 10:00 PM (evening shift)Summary:Provide technical Hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients … major plus.· Experience with Concordance and Summation is a plus.· Experience administrating Relativity.About TransPerfectTransPerfect Legal Solutions (TLS) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive suite of solutions that facilitates every aspect of our clients' legal matters. From court reporting ...

come Unleash your Spirit by making an impact each and every day.What makes this a great opportunity As an IT Service Delivery Analyst, you will act as a liaison between the business and IT organization. You will be responsible for managing and resolving tickets in ServiceNow within … provide support for IT related issues from software to hardware including applications, iPhones, workstations, and printers, escalating when needed. Your role will include taking ownership of end-user problems and following up with internal teams on behalf of the user and communicating the progress in a timely manner. ...

Venesky-Brown’s client, a public sector organisation in Haddington, is currently looking to recruit an IT Analyst for an initial 8 week contract on a rate of £200/day (Inside IR35). This role will be based onsite in Haddington. Responsibilities: - Work on BAU (Business As Usual … incidents and requests within our ticketing system to clear off current backlog. - Work hand in hand with Senior IT Analyst (EUP) and IT Technician (EUP) to carry out hardware refresh duties. - Provide Level 1 and 2 support for calls relating to the Corporate End User Estate. - Assist with ...

Applicant Privacy Notice Team Overview A small, dedicated team of integration experts, this team supports client evaluations of TransUnion API Solutions and provides integration support and technical consultancy services to both new and existing clients. The team also provides best-practice advice on the implementation and testing of TransUnion … clients can be set up and configured to best meet their requirements. Troubleshoot API integration-related client queries to a high standard. Support product teams with product enhancements and new product initiatives. Build and maintain software development kits (SDKs) for TransUnion API Solutions. Assist sales teams with responses ...

PING EUROPE IS HIRING IT Support Technician Be the first point of contact for one of the most respected names in golf. PING Europe has just rebuilt its systems estate around cloud ERP, CRM and Azure. Its combined IT and IS service desk supports all of it and this … flex across queues wherever demand is highest, learning the whole estate as you go. You bring Experience in an IT support or service desk role or equivalent. Strong communication with technical and non-technical colleagues. Good triage instincts and the flexibility to prioritise across competing demands. On offer ...

product range expands. This role will have specific accountability for Calastone’s production technology systems, for the on-boarding of clients and for the support of the QA team in testing of new code to enable new products, functionality and clients.Key ResponsibilitiesProactively monitor the production services.Provide first line support … with service incidents that arise and work to achieve a positive outcome in the shortest possible timeframe.Maintain Calastone’s reputation for high-quality service support and delivery.Contribute to all aspects of general business improvement.Required Knowledge & ExperienceGood technical background.Most desirable is experience of databases/SQL (ability to create ...

rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!Join our global Level 3 Support team. You'll resolve the most complex technical issues our customers face, combining deep technical expertise with exceptional customer support. You'll work closely … teams to troubleshoot, investigate, and resolve system-level challenges, with a focus on our AI solutions.Your ImpactInvestigate and diagnose complex technical issues raised through support ticketsBuild deep product knowledge across Anaplan’s platform and tools (including Grafana)Act as an AI and Machine Learning (ML) subject matter expertCollaborate with ...

rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!Join our global Level 3 Support team. You'll resolve the most complex technical issues our customers face, combining deep technical expertise with exceptional customer support. You'll work closely … teams to troubleshoot, investigate, and resolve system-level challenges, with a focus on our AI solutions.Your ImpactInvestigate and diagnose complex technical issues raised through support ticketsBuild deep product knowledge across Anaplan’s platform and tools (including Grafana)Act as an AI and Machine Learning (ML) subject matter expertCollaborate with ...

opportunity you've been waiting for. You'll join a close-knit team operating at the heart of a secure environment, helping to maintain, support, and continuously improve critical infrastructure. This is a hands-on role where you'll investigate technical issues, drive operational excellence, and contribute to services … share knowledge, and take pride in delivering high-quality outcomes within a fast-paced and rewarding environment. As part of a 24/7 support team, you'll help ensure the stability, availability, and performance of business-critical applications and infrastructure while contributing to service improvements, project work, testing ...