26 to 50 of 138 Permanent Support Analyst Jobs

IT Support Analyst - Chelmsford IT Support Analyst with strong experience in a 1st/2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve … employee issues promptly and contribute to the team by providing an excellent IT support service. Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards for employee engagement, and this … is a great opportunity for somebody to advance their career. Experience required: 18+ months of experience in a similar IT support role, working on 1st & 2nd line IT support Microsoft 365 experience Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and More ❯

2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working … IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. … Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong More ❯

If you have an interest in becoming a Dynamics 365 Support Analyst this is an excellent opportunity to join a growing Microsoft Partner that offers both hands-on support and exposure to project delivery , with a clear path towards consultancy or development. You'll be part of a small, collaborative team supporting a variety of customers across … multiple industries. The role combines day-to-day support with the chance to get involved in new implementations and system enhancements. With ongoing mentoring, training, and certification opportunities, this is a role that can grow with you. Dynamics 365 Support Analyst £30,000 - £35,000 Basingstoke area/Hybrid up to 3 per week remote Funded Microsoft … certifications to support your career development. Clear career path towards consultancy or development roles. The Role As a Dynamics 365 Support Analyst, you will: Log, manage, and resolve Dynamics 365 CE support requests, escalating where appropriate. Troubleshoot and diagnose issues via phone, email, and occasional site visits. Carry out system customisations such as creating fields, updating More ❯

Senior Customer Support Analyst, Regulatory Reporting page is loaded Senior Customer Support Analyst, Regulatory Reporting Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Post Trade Regulatory Reporting is a software and data solutions business, offering global sell-side and buy-side clients a wide variety of products … to assist with operational risk and trade processing (e.g. reconciliations, data solutions, regulatory reporting and trade confirmation services). The Customer Support Analyst will work on a customer helpdesk supporting users at tier 1 banks, hedge funds, and other financial institutions. The candidate will also support internal infrastructure systems as well as liaising and coordinating work with … communications to users Collaborate well with all other internal teams responsible for the business solutions supported by the team - development, QA, professional services, solutions Working with the Head of Support and Client Services Team Lead to continue to find ways to improve the level of customer service Internal infrastructure administration - helping to administer the team's case management module More ❯

Support Analyst One Big Circle – Bristol Full-Time 37.5 hours over 5 Days £25k - £26k About One Big Circle Formed in 2017, One Big Circle is a fast-growing Bristol technology company that provide “Intelligent Video” solutions. We focus entirely on solving real-world industry problems by fusing new technology in the field of Video, IOT, Cloud and … have ambitious plans to continue expansion in and beyond our existing markets. We are looking for a proactive and motivated individual from any background to join our team to support the business in further growing our flagship award-winning product: AIVR. AIVR (Automated Intelligent Video Review) is a state-of-the-art video technology system used by thousands of … can work to their best ability. We are growing quickly and need to recruit another valued member of the team. Could that be you? Role Summary You will provide support to the Service Operations Manager and Senior Support Analyst in dealing with customer incidents and requests, maintaining asset management records, diagnosing software application issues and supporting the More ❯

Systems Engineer Support Analyst page is loaded Systems Engineer Support Analystlocations: GBR - Fleet, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 11, 2025 (29 days left to apply)job requisition id: JRSystems Engineer Support Analyst Company: Boeing Defence United Kingdom LimitedRThe Boeing Portal in Fleet, Hampshire houses the Strategic Experimentation … Analysis team whose role is to conduct Operational Analysis, Simulation and Modelling in support of Boeing UK and Europe.The purpose of the role is to work within an established team of Operational Analysts with experience in the Air, Maritime, Land, Cyber and Space domains, to deliver independent, focused and defensible analysis on behalf of European governments and National Defence … requirements. The analysis work undertaken within the Boeing Portal focusses on the provision of hard quantitative evidence that can be used to support business cases for multiple high-level decisions across a broad portfolio of activities.Candidates must therefore have a mathematical background and be comfortable with the provision of empirical evidence in the Defence and Security domains. In addition More ❯

IT Support Analyst London | Full-time | Permanent We're working with a growing law firm seeking a Support Analyst to act as the face of its technology function in the London office. This is a hands-on, client-facing role ideal for someone who thrives in a service-led environment and enjoys working across hardware, software … and vendor coordination. The Role Working alongside outsourced MSP partners, you'll provide direct deskside support to staff, manage IT assets, and ensure smooth delivery of technology services. You'll also play a key role in liaising with third-party providers, supporting meeting room tech, and contributing to system upgrades and new implementations. Key Responsibilities End-User & Deskside Support Provide on-site IT support across hardware, software, and peripherals Conduct regular floor walks and proactively resolve user issues Analyse service desk trends and flag training needs Vendor Liaison & Escalation Collaborate with outsourced IT providers and escalate unresolved issues Maintain accurate ticketing records and oversee third-party work scheduling Ensure SLAs are met and service quality remains high More ❯

Product Support Analyst - Wealth Management - London/Hybrid (Key skills: Product Support, Application Support, SQL, Client Management, Wealth Management, Investment Management, Troubleshooting, Stakeholder Engagement, Technical Analysis, Communication, Testing, Agile) Are you a curious, analytical problem-solver who thrives at the intersection of technology and client service? This could be the ideal opportunity to grow your career … fast-paced, high-impact environment. Our client is a rapidly growing investment software provider, working with some of the UK's most respected wealth management firms. As a Product Support Analyst, you will play a vital role in ensuring clients can confidently navigate and maximise the value of complex software systems. This role blends technical troubleshooting, stakeholder engagement … and product insight - offering meaningful variety and the chance to develop real expertise in financial technology. This is far more than a ticket-based support role. You'll work directly with end users, internal technical teams and product specialists to resolve queries, deliver solutions and help drive long-term improvements across the platform. You'll be trained to deeply More ❯

Are you looking for the right role for you? Then look no further.... ICT Support Analyst Apprentice Salary – £15,704 - £25,396 Hours – 37.5 hours per week, Monday to Friday Location – Doncaster, DN4 5NUAs an ICT Support Analyst Apprentice at FCC Environment, you will be trained to handle a wide range of IT tasks, from hardware … savings, cycle-to-work scheme, Gymflex membership, holiday purchase and more (where applicable)- Access to our Employee Assistance via our Wellbeing Platform What will you be doing? - Providing technical support to end-users, resolving hardware, software, and network issues.- Delivering excellent customer service, including face-to-face support for walk-in queries.- Managing orders and stockroom requests accurately … diversity and are strongly committed to providing equal employment opportunities for all employees and applicants. How to apply So, if you want to kickstart your career as an ICT Support Analyst Apprentice, please apply via the button shown. More ❯

IT Support Analyst -1st Line Support Crica £25,000 - £30,000+ Southampton We're looking for a proactive and customer-focused 1st Line IT Support Analyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a wide range … of systems and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior team members or More ❯

Kickstart your career in automation and data at a world leader in aerospace and defence engineering. They’re looking for a motivated Automation Support Analyst to join their Information Management team in Uxbridge. This is a varied role where you’ll use your Excel skills (VLOOKUPs/XLOOKUPs) and experience of at least one automation tool (VBA, Power … is a hands-on role where you’ll learn new skills, train users, troubleshoot issues, and help drive improvements in how to manage and automate data. Key responsibilities - Automation Support Analyst Supporting automation projects using one of the automation tools VBA, Power Automate, or PowerShell Running and building data processes in Excel (VLOOKUPs/XLOOKUPs, parsing, concatenation, forms … issues (e.g. access and MFA) Training and advising colleagues on using M365 apps and Adobe Helping migrate data to SharePoint and supporting business improvement initiatives Experience and Skills - Automation Support Analyst Strong Excel skills (comfortable with VLOOKUPs/XLOOKUPs ) Experience with at least one automation tool ( VBA, Power Automate, or PowerShell ) Knowledge of M365 apps and Adobe (desirable More ❯

A client of Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full Time Duration: 12+ Months Location: Leesburg, VA 20175 (Onsite - 5 Days in a Week) As a(n) Desktop Support Analyst you will: Job Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid … Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-related issues and ensuring smooth day-to-day operations. This role requires a balance of customer service, technical troubleshooting, and proactive support for both hardware and … software systems. Key Responsibilities: Helpdesk Support (Remote):Fields calls as needed from end users as part of the helpdesk phone queue. Respond to user requests for technical assistance via phone, email, chat, or helpdesk ticketing system. Troubleshoot and resolve issues related to software, hardware, networking, and peripherals in a remote capacity. Guide users through step-by-step solutions for More ❯

A client of Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full Time Duration: 12+ Months Location: Tulsa, OK 74133 (Onsite - 5 Days in a Week) As a(n) Desktop Support Analyst you will: Job Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid … Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-related issues and ensuring smooth day-to-day operations. This role requires a balance of customer service, technical troubleshooting, and proactive support for both hardware and … software systems. Key Responsibilities: Helpdesk Support (Remote):Fields calls as needed from end users as part of the helpdesk phone queue. Respond to user requests for technical assistance via phone, email, chat, or helpdesk ticketing system. Troubleshoot and resolve issues related to software, hardware, networking, and peripherals in a remote capacity. Guide users through step-by-step solutions for More ❯

A client of Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full Time Duration: 12+ Months Location: Plymouth, MN 55447 (Onsite - 5 Days in a Week) As a(n) Desktop Support Analyst you will: Job Description: We are seeking a skilled and motivated IT Support Technician with expertise in Hybrid … Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-related issues and ensuring smooth day-to-day operations. This role requires a balance of customer service, technical troubleshooting, and proactive support for both hardware and … software systems. Key Responsibilities: Helpdesk Support (Remote):Fields calls as needed from end users as part of the helpdesk phone queue. Respond to user requests for technical assistance via phone, email, chat, or helpdesk ticketing system. Troubleshoot and resolve issues related to software, hardware, networking, and peripherals in a remote capacity. Guide users through step-by-step solutions for More ❯

IT Applications Support Analyst Our client is looking for an Applications Support Analyst to start ASAP. You will be responsible for the administration and support of all their business applications. This role is pivotal to the success of the business, providing first line support to ensure efficient function and fast issue resolution across the … applications Quality and objective analysis of data and process Understanding of SQL, Power BI and API’s Good understanding of Microsoft packages, Office, Visio and Project Key responsibilities Provide support to the Business Change team for system changes and projects as required Responsible for understanding and implementing system configuration required in support of new or changed functionality. To … the Business Change team. Identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business. Ensuring that any new or updated services are transitioned into support and that it’s been fully accepted in terms of support guides (both user and admin support), escalations paths. Due to the volume of applications received for More ❯

AVP APPLICATION SUPPORT ANALYST (LEASE FINANCE) Salary: Competitive and based on experience Location: Dublin The organisation offers a highly professional environment where your technical expertise and interpersonal skills will be valued, and where you can make a tangible impact on daily operations. With exposure to industry-leading platforms such as Alfa v6, LEAF, and bespoke data warehouse solutions … for career growth within financial services technology. Flexible working opportunities and ongoing training are available to help you develop your skills further. What you'll do: As an Application Support Analyst, you will play a vital role in maintaining the reliability of key business applications used by the Lending division. Your day will begin with comprehensive system checks … during release cycles. Your attention to detail shines through during morning system checks or when documenting actions taken throughout the day. Above all else, your commitment to delivering dependable support helps ensure that business users can rely on their technology every single day. All third-party applications will be managed by Robert Walters. Robert Walters Operations Limited is an More ❯

Customer Support Analyst Location: Howden Department: IT Ops Job Type: Full time Contract Type : Permanent About Us. PA Media Group is the UK and Ireland’s national news agency and a trusted multi-media content provider for print, web, mobile, and broadcast. For over 150 years, we’ve delivered fast, accurate and dynamic coverage of news, sport, entertainment … welcome and supported. We celebrate diverse backgrounds, experiences and perspectives. If you require adjustments at any stage of the recruitment process, please let us know — we are here to support you. The Role. We’re looking for a proactive and customer-focused Customer Support Analyst to join our IT Operations team based in Howden, East Yorkshire. In … ensuring accurate prioritisation through impact and urgency. Diagnose and resolve incidents wherever possible at first contact. Provide clear, timely updates to users, managing expectations throughout. Escalate issues appropriately to support teams or suppliers. Contribute to the Customer Support knowledge base and share knowledge with colleagues. Monitor the IT estate and proactively identify potential issues. About You. To be More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: 24,000 - 35,000 Depending on Level Summary of Position: As a Technical … Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯

Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: £24,000 - £35,000 Depending on Level Summary of Position: As a Technical … Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯

Application Support Analyst £31,671 Ready to make your application Please do read through the description at least once before clicking on Apply. - £35,700 per annum Chester - Agile Full time Permanent About You We are seeking a highly motivated IT Application Support Analyst for a position which plays a key role in ensuring the Association … maximises the benefits of their ICT investment through the support, training and on-going development of Muirs business systems. The successful candidate will be part of a passionate and dynamic Business Technology and Transformation Team (BTT) responsible for maintaining and delivering new IT business systems and transformational business change to the Association. You need to be a customer-focused … individual, able to work with minimal supervision to deliver application support on the latest technologies and systems. The main responsibilities will include: Providing first- and second-line customer support for Muirs core business systems, including but not limited to the Housing Management System (Cx), Asset Management System (Keystone), EDM system (DocuWare), MSO365; - SharePoint online, Teams and Power Apps. More ❯

Technical Support Analyst - Tier 2 Location: Taunton/Hybrid (with occasional UK travel) Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise. This role is ideal for … someone with at least three years' experience in IT support who is confident handling escalated tickets, delivering projects, and acting as a technical point of contact for end-users. The position combines service desk responsibilities with site visits and cloud-focused project delivery, offering excellent scope for development. Key Responsibilities: Provide 2nd-line support remotely, over the phone … environments, including Azure Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager, and related admin centres. Configure and secure Microsoft 365 tenants, applying security policies and best practice. Support Windows Server, desktop OS, and mobile device management via Intune. Carry out networking support including routers, firewalls, switches, TCP/IP, and DNS. Implement and support security protocols More ❯

Technical Support Analyst (Tier 2) Salary: up to 35K with benefits to include: 25 days holiday, bonus scheme, employee discount platform, pension, free parking, volunteering days Location: Taunton/Hybrid An established UK-based managed service provider is seeking a skilled Technical Support Analyst to join their growing team. This is a dynamic, customer-facing role … ideal for someone with strong IT support experience, excellent problem-solving skills, and the flexibility to travel to client sites across the UK. You'll be part of a collaborative Service Desk team, delivering remote and on-site IT support to clients, assisting with project implementations, and serving as an escalation point for complex technical issues. The role … is varied and hands-on, requiring a balance of technical expertise and excellent communication skills. Key skills (not all essential): Minimum 3 years' experience in a similar IT support role Experience using service desk tools and remote support software Administration experience in a small to medium-sized corporate IT environment, including operational and break/fix activities. Familiarity More ❯

Problem Analyst/Application Support Analyst Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will … help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Here at Optum, were transforming how patients access healthcare. As a Problem Analyst (full-time, remote or hybrid from Leeds or Watford), youll play a key role in our technical support teaminvestigating complex issues, identifying root causes, and collaborating with development … teams to deliver permanent solutions that improve patient care. What youll do: As a Problem Analyst, youll play a vital role in our technical support team, acting as a key escalation point for complex issues and driving long-term solutions that improve patient care. Youll work proactively to identify recurring problems, analyse trends, and collaborate with development teams More ❯

IT Support Analyst – Edinburgh (MSP Environment) Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in the heart of Edinburgh. As they continue to expand their client base across Scotland, they’re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team … a willingness to learn above all else.? What You’ll Bring A customer-first mindset and a drive to go the extra mile A collaborative spirit and eagerness to support both clients and colleagues A hunger to learn and solve problems independently Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft More ❯

IT Support Analyst Edinburgh (MSP Environment) Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in the heart of Edinburgh. As they continue to expand their client base across Scotland, they re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team … a willingness to learn above all else. What You ll Bring A customer-first mindset and a drive to go the extra mile A collaborative spirit and eagerness to support both clients and colleagues A hunger to learn and solve problems independently ️ Tech You ll Work With Experience with the following technologies is a plus (but not essential): Microsoft More ❯