51 to 75 of 224 Permanent Support Analyst Jobs

Job Title: Senior Application Support Analyst Location: London (hybrid) Contract: 6 months (ongoing) Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience – ideally ZEMA – more broadly Commodities Trading background. Ability to deliver and understand the importance of customer service excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. Strong troubleshooting More ❯

Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You … roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Company application portfolio Monitor application systems, identifying performance … dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new More ❯

3rd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 3rd Line Support Analyst to join their leading support team in Bristol. The Role As a 3rd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the More ❯

3rd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 3rd Line Support Analyst to join their leading support team in Bristol. The Role As a 3rd Line Support Analyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the More ❯

Innovative Systems, one of the world's most trusted providers of data quality and compliance solutions, is looking for an Application Support Analyst (Software Support Analyst) to join our fast-growing Customer Success team in London, UK. You will utilize your language, interpersonal, and analytical skills to build relationships with clients and troubleshoot tier I and … product, FinScan, is used in over 60 countries to identify money laundering and terrorist financing threats, helping to keep everyone safer. What you will be doing As an Application Support Analyst, you will use problem-solving, communication, and SQL skills to provide support and issue resolution via email or phone. Your tasks include: Analyzing, investigating, and troubleshooting … analytical, problem-solving, and creative thinking skills. Excellent English communication skills, both verbal and written, at a native or business level. Willingness to participate in a minimal after-hours support rotation. Nice to have : Knowledge of programming languages such as C, C++, C#, Java, JavaScript, HTML, XML. Experience in fintech or financial services industry. Knowledge of SWIFT or other More ❯

Second Line Support Analyst Location: Nottingham (fully onsite) Salary: £28,000 - £31,000 Clearance: SC Cleared or eligible Shifts: 24/7 rotating pattern A well-established IT services provider is seeking several Second Line Support Analysts to join its Technical Operations Command Centre in Nottingham. These roles come as part of a significant expansion following a … and offer the opportunity to work in a dynamic, fast-paced 24/7 environment. This is a fully on-site role and would suit candidates with prior infrastructure support experience who are looking to develop their skills in a secure, enterprise-grade setting. Key Responsibilities Deliver 2nd line support across a broad range of IT infrastructure technologies … Monitor alerts and events, manage batch processing, and respond proactively to incidents Work to meet SLAs through timely resolution of technical issues Support change requests, patching, and technical escalations Maintain detailed records using call and incident management systems Collaborate with peers to improve operational efficiency and service quality Essential: SC clearance or eligibility to obtain Hands-on experience or More ❯

IT Support Engineer required by my leading client based nr Nottingham Role: Delivering professional and friendly IT support (in-person and remote) Troubleshooting hardware, software, and network issues Installing and configuring desktops, servers, and associated software Maintaining and improving IT infrastructure Performing proactive server and desktop maintenance Researching and implementing new technologies Handling complex technical issues and escalations … Creating support documentation and training users Supporting the overall IT systems' day-to-day operations You Degree, further education, or equivalent hands-on experience in Computing Strong knowledge of: Windows 11 & Windows Server (2016/2019/2022) Active Directory & Group Policy Wired/wireless networking & TCP/IP Microsoft 365 & Exchange Admin Azure IPVPN This is an excellent More ❯

risks, experiment, and be yourself. This is what is all about. We are seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER (HYBRID) . Overview The Technology Service Centre offers an opportunity to become … part of a high-performing team with a passion for technology, always seeking to improve. We have 'Respect for Our Customers' Time' and are exploring automation opportunities and support improvement efforts within our expanding technology environments. The Technology Service Centre - Service Desk Analyst provides first and second-line support for all desktop applications and technology-related activities. … The core goal is to deliver Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors, including a 24x7 follow-the-sun support model. You will make an impact by: Providing first-line/SME technical support to all BNY Mellon Employees & Contractors Responding to requests for technical assistance via More ❯

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote … where you can learn and grow. Join us now and point your career forward! Job Summary Now, if you were to come on board as our Bilingual Accounting Application Support Analyst, we'd ask you to do the following for us: Serve as an integral member of our accounting systems support team Act as subject matter expect … troubleshoot on CIMS and ORBIT Follow up with field when locations are not using appropriate accounting applications Think you have what it takes to be our Bilingual Accounting Application Support Analyst ? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role: Diploma in Accounting More ❯

New Opportunity in Guildford! Become a Key Player in a Bespoke Application Support Role Are you a tech-savvy problem solver with a passion for learning? Want to become the go-to expert in a niche, business-critical application? We are working on an exciting opportunity for someone looking to grow their career in IT and software support. Our … client is seeking a proactive, customer-focused Application Support Analyst who will take ownership of their bespoke internal platform. You will be trained to become a super user - the first point of contact for internal and external support queries, helping users understand, navigate, and troubleshoot the system confidently. This is the perfect role for someone who enjoys … term career in application support. Salary: £25,000 - £28,000 Location: Guildford (Hybrid working available) Hours: Monday - Friday, 9am - 5pm (Fixed hybrid - Monday & Friday WFH) Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews - plus even more perks once you pass your probation! As the Application Support Analyst willact as a 1st Line Support, you More ❯

risks, experiment and be yourself. This is what is all about. We're seeking a future team member for the role of ASSOCIATE, TECHNOLOGY SERVICE DESK/ON-SITE SUPPORT ANALYST II to join our TECHNOLOGY SERVICES GROUP (TSG) team. This role is located in MANCHESTER (HYBRID) . Overview The Technology Service Centre offers an opportunity to become … high performing team with a passion for technology, which is always seeking to improve, and where we have 'Respect for Our Customers' Time.' Technology Service Centre's Service Desk Analyst is responsible for providing the first and second line of support specific to all aspects of desktop applications and technology-related support activities. The core goal is … to provide Subject Matter Expertise for technical support to the Technology Services Group for all BNY Mellon Employees & Contractors, including a follow-the-sun support model (24x7x365). Key Responsibilities Provide first line/SME technical support to all BNY Mellon Employees & Contractors Respond to requests for technical assistance via phone, chat and Self-Service WEB tickets More ❯

IT Support Analyst Hybrid (South Manchester) Client: Tech-Driven, Cloud-Native Law Firm | Sector: Clinical Negligence Im working with a highly progressive, fully cloud-based law firm thats in growth mode. With a culture rooted in trust, flexibility, and forward thinking, theyre now hiring their first dedicated IT Support Analyst to strengthen their internal tech function. … firm that truly values its people. ?? The Role This is a wide-ranging and varied opportunity, sitting at the front line of the firms IT operations. Youll work across support, onboarding, software configuration, and IT asset management, while also getting involved in innovation projects. Key responsibilities: Provide 1st line IT support to users across all departments, including troubleshooting … issues with Office 365, remote access, cloud tools, and internet connectivity Support core applications including Microsoft 365 , ALB (Practice & Case Management System) , Laserforms, and other third-party tools Investigate and resolve user issues or implement practical workarounds Induct and onboard new starters with device set-up and system access Manage IT assets laptops, phones, user accounts across platforms like More ❯

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must … skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service … and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify More ❯

Gotpeople are working closely with a dynamic local IT comapny are are looking for Technical support Analysts. The successful candidates should have: A minimum of 1 year experience working in a busy Technical Service Desk role, ideally at an MSP Excellent customer service and communication skills (verbal and written) Be able to drive to site for the shift (must … skills RESPONSIBILITIES Customer Service Acting as the first point of contact via phone, email or ticket Providing a friendly, quick and helpful experience for our clients Providing 1st level support remotely Escalating tickets to 2nd line team and collaborating with team members Use of our ticketing system Use our ticketing system to work on and resolve helpdesk tickets & service … and apply remediation actions as indicated by our processes Review regularly scheduled/automated actions as indicated by our processes Communication, Reporting and Risk Escalate tickets that require Technical Support Analyst assistance Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Identify More ❯

Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role: Provide day-to-day … support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. Act as a primary point of contact for traders and other … or fixes. Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. Develop and maintain technical documentation, user guides, and support procedures. Requirements: Proven experience in a similar role, providing application support for financial systems. Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards More ❯

Permanent Competitive salary & package Supportive team environment Are you ready to take the next step in your application support career? Are you a natural problem-solver with a solid knowledge of ITIL principles? Right to Work You must hold the long-term right to work in the UK without sponsorship as we're unable to offer skilled worker sponsorship … The most widely used financial planning software in the UK market Mission critical technology that helps product manufacturers to optimise the financial productsthat they take to market We currently support over 50m financial decisions every year with a combined value of over£80bn. Role Overview In this role you'll play a crucial role inensuring the smooth functionality and … availability of our highly innovative and market leading software applications which allow financial institutions, intermediaries and consumers to make smarter financial decisions. Responsibilities A typical day in application support kicks off with a daily stand-up, then throughout the day you'll be using your skills and experience towork on tasks to address bugs or implement minor enhancements. At More ❯

Job summary This role is office based in Fleetwood due to the nature of the work, and includes travel on occasion to support other locations. A positive customer service attitude and focus is important to this role where the post holder will be expected to provide IT advice and guidance, 2nd line IT support and assist with the … and installation of end user compute devices across multiple sites of the NHSBSA among other duties. You should have previous experience of working in a 1st/2nd line support roles, ideally within a multi-user Active Directory environment. Any additional support experience or practical knowledge of IT technologies and tools such as SCCM, Intune and Azure would … length of service) plus 8 bank holidayso Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Managing your own time and More ❯

IT Support Engineer - Windows/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up … their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for immediate consideration and interview this week! IT Support Analyst - Windows/Saas/Applications Oscar Associates (UK More ❯

IT Support Analyst (Spanish) Borehamwood, Hertfordshire £30-34,000 bens About the Role: Based in Borehamwood, Hertfordshire, my client, a dynamic multisite organisation, requires a Fluent Spanish IT Support Analyst to be a key member of our IT business support team, the Support Analyst is responsible for providing technical assistance to end-users … ensuring the overall functionality of our IT systems, involving responding to user enquiries, diagnosing and resolving technical problems, and offering guidance on the effective use of technology. Additionally, the Support Analyst will contribute to network support, assist in security monitoring, and play a crucial role in maintaining a secure and efficient computing environment. With a focus on … user satisfaction and continuous improvement, the Support Analyst will be an integral part of fostering a technology-enabled workplace. The role supports the IT team in delivering excellent 1st line support to over 500 users across over 200 sites in the UK and Europe. Main responsibilities of the Spanish IT Support Analyst: Monitoring and maintaining More ❯

IT Support Analyst (French) Borehamwood, Hertfordshire £30-34,000 bens About the Role: Based in Borehamwood, Hertfordshire, my client, a dynamic multisite organisation, requires a Fluent French IT Support Analyst to be a key member of our IT business support team, the Support Analyst is responsible for providing technical assistance to end-users … ensuring the overall functionality of our IT systems, involving responding to user enquiries, diagnosing and resolving technical problems, and offering guidance on the effective use of technology. Additionally, the Support Analyst will contribute to network support, assist in security monitoring, and play a crucial role in maintaining a secure and efficient computing environment. With a focus on … user satisfaction and continuous improvement, the Support Analyst will be an integral part of fostering a technology-enabled workplace. The role supports the IT team in delivering excellent 1st line support to over 500 users across over 200 sites in the UK and Europe. Main responsibilities of the French IT Support Analyst: Monitoring and maintaining More ❯

Job Description IT Support Analyst Engineer Our client is seeking to recruit an IT Support Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing IT support to staff and group colleagues. Responding to … service outages and IT-related problems; maintaining system security. Providing IT support to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing support. Coordinating between London users and More ❯

IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group … assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London More ❯

IT Support Officer ?" Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a … broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be … Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to More ❯

1st Line Technical Support Analyst Location : Borehamwood, WD6 1JD Salary : £25K – £30K per annum, DOE + Excellent Benefits! Contract : Full time, permanent Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years … your skills through experience and training. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. 1st Line Technical Support Analyst – About the role: You will be working directly with our clients on our Service Desk, handling inbound tickets and calls, and providing excellent customer service to our … macOS, desktop, server management tools & networking products. What we need from you: Ideal applicants will have good written & phone skills and at least 2-3 years’ experience and demonstrate support knowledge to a 1st line level of the following technologies: Microsoft 365 Microsoft Azure Microsoft Entra Intune Windows Server (2019/2022/2025) Active Directory Windows networking Basic More ❯

What's the role about? As our Business Applications Support Analyst, you will be responsible for maintaining and supporting a range of business applications from small, bespoke solutions to large cross-function applications. You will support and maintain the integrations between applications, supporting with external third-party systems such as EDI and other integration methods. This role … work as agreed by a rota. Out of Hours ad-hoc work can be required. Who you are Strong and current experience of working in retail IT business systems support with a good understanding of support considerations for a multi-channel highly integrated retail business. Proficiency in supporting Microsoft Dynamics 365 Business Central is essential. Prior knowledge and … understanding of supporting Retail, Merchandising, Finance and Warehouse solutions is highly advantageous. Comfortable working as part of a team, utilising support methodologies and support management tools to provide exceptional business user support. Good all round technical knowledge, with strong Excel skills (including data manipulation) and good experience of using other Microsoft applications, including PowerPoint and Visio. Previous exposure More ❯