51 to 75 of 228 Permanent Support Analyst Jobs

respectful and inclusive, with great opportunity for professional growth. Find your future with us. Job Description Qualifications: The Boeing Company is currently looking for a Mid-Level Systems Engineering Support Analyst to join their Modeling, Simulation, and Systems engineering team in Hazelwood, Missouri or Berkeley, Missouri. As a Support Analyst in this organization, the candidate will … opportunity to develop and implement systems engineering processes and tools for current and future development and production programs. These activities provide a technical foundation for digital sustainment and decision support for our internal and external customers. The position offers exposure to the entire development life cycle of our products with an emphasis on operations and support. This position will … data, experiment and test the results of anticipated events and choice of responses and make better informed decisions while fully supported with visibility to the options available to them. Support of this team will include working on IRAD/Market Assist/and CTRD projects associated with various Boeing platforms in support of the Virtual Sustainment Center (VSC More ❯

IT Support Analyst -1st Line Support Crica £25,000 - £30,000+ Southampton We're looking for a proactive and customer-focused 1st Line IT Support Analyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a wide range … of systems and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior team members or More ❯

Application Support Analyst – Insurance Systems (London Market) London (Hybrid) | Permanent | Competitive Salary + BenefitsAre you ready to make a real impact in the London Insurance Market? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation.We’re looking for … a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications.This is a hands-on role where you’ll troubleshoot issues, coordinate releases, and … makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join More ❯

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to … around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and … new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice More ❯

Customer Support Analyst – Milton Keynes Salary: £27,000 – £30,000 Our client is seeking a Customer Support Analyst to join their dynamic team, playing a key role in supporting and maintaining internal and external applications across multiple platforms and technologies. You’ll ensure exceptional service standards, using creativity and initiative to troubleshoot and resolve technical issues … role suits someone who thrives in a fast-paced, customer-driven environment, with a balance of technical understanding and strong problem-solving skills. Key Responsibilities: Manage and resolve logged support cases within agreed client and internal SLAs. Prioritise and coordinate customer support requests efficiently. Escalate complex issues promptly to appropriate technical teams. Maintain up-to-date and detailed … client records in the Support System for full team visibility. Identify and raise potential SLA risks early to prevent delays or breaches. Accurately log email support queries into the Support System. Collaborate with Customer Experience Managers and Project Managers to provide updates on progress, risks, and resolutions. Keep clients informed throughout the support process with clear More ❯

Junior IT Support Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we have an … exciting opportunity for a Junior IT Support Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is for our … Operations, Care, Quality & Central Services systems to work seamlessly together to support all users and ultimately allow us to operate in a highly effective business. Main Responsibilities: Professionally handle incoming support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option to escalate issues to More ❯

Senior Infrastructure Support Analyst Location: London | Hybrid: 3 days | Permanent Salary: Competitive with excellent bonus and benefits McCabe & Barton are partnering with a leading financial services client in London who is seeking a Senior Infrastructure Support Analyst to join their talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus … on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations … under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices More ❯

Senior Infrastructure Support Analyst Location: London | Hybrid: 3 days | Permanent Salary: Competitive with excellent bonus and benefits McCabe & Barton are partnering with a leading financial services client in London who is seeking a Senior Infrastructure Support Analyst to join their talented team. Role Overview Provide expert-level infrastructure and technical support with a strong focus … on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics VIP & Executive Support Excellence: Proven experience providing white-glove support to C-suite executives, board members, and high-priority clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations … under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices More ❯

IT Support Analyst Up to 34,000 per annum + benefits West London - Full Time, On Site A premier league football club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity to work in … a dynamic environment supporting both hospitality and business operations. You'll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot hardware and software issues … across Windows 11 and macOS. Administer and support Office 365 applications and services. Perform patching and system updates. Fix and maintain IT infrastructure and end-user devices. Participate in weekend work as required to support operational needs. About You Minimum of 2 years' experience in a support role. Experience with Windows 11 Familiarity with Office 365 administration More ❯

IT Support Analyst - Hospitality Up to £34,000 per annum + benefits West London – Full Time, On Site We are representing a premier sports club with operations across two sites in West London is seeking a dedicated and enthusiastic IT Support Analyst to join its IT team full-time on site. This is an exciting opportunity … to work in a dynamic environment supporting both hospitality and business operations. You’ll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot hardware … and software issues across Windows 11 and macOS. Administer and support Office 365 applications and services. Perform patching and system updates. Fix and maintain IT infrastructure and end-user devices. Participate in weekend work as required to support operational needs. About You Minimum of 2 years’ experience in a support role. Experience with Windows 11 Familiarity with More ❯

First Line Support Analyst | £27K-£30K DOE | Hybrid (3-5 Days in Office) | Career Growth German speaking skills desirable but not essential We’re on the lookout for a First Line Support Analyst to bolster a small, hardworking IT support team in a large well known retail business. This is a brand-new role , created … service, and problem-solving, this could be the perfect opportunity for you! Why Join? Fast Progression – Hands-on training, real-world experience, and a clear path into Second Line Support Internal IT Support – Supporting a large branch network across the UK, with some international involvement Broad Technical Exposure – Work with Windows, iPhones, Active Directory, MDM, Azure AD, Exchange … hybrid domains Be the Face of IT – First point of contact for users, troubleshooting issues, and delivering excellent customer service What You'll Be Doing: ✅ Providing first-line technical support to internal users across the business ✅ Diagnosing & troubleshooting IT issues via phone, email, and ticketing system (handling 10-40 tickets a day ) ✅ Managing Active Directory, Azure AD, and Exchange More ❯

Application Support Analyst – Poole - £30,000 – 34,000 Our client is looking for a proactive and detail-oriented Application Support Analyst to join their team. In this role, you will help ensure internal applications run smoothly, manage support tickets, monitor system integrations, and collaborate with internal teams and external suppliers. Key Responsibilities: Triage and manage … support tickets across multiple applications, escalating issues as needed Monitor and resolve system integration errors between ERP, WMS, and other core systems Assist with change requests, bug tracking, and user acceptance testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues efficiently Maintain documentation, guides, and internal knowledge resources Candidate … Profile: Strong Microsoft Office skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with support systems (HaloITSM More ❯

Application Support Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … seeking a technically proficient and service-oriented support analyst who thrives in a fast-paced, high-pressure environment . The ideal candidate will be comfortable prioritising their own workload, solving complex problems autonomously, and communicating clearly with non-technical users. Essential: Minimum 2 years' experience in second-line support , ideally covering 1st to 3rd line support in a lean team Strong experience with technical and application support including SQL queries , database investigation , and software installation Excellent interpersonal and communication skills ability to work with doctors, nurses, and healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform More ❯

Application Support Analyst -Compliance Systems Based in London - 2/3 days in office Up to £50,000 (depending on experience) Outstanding Excel Skills, ServiceNow and SQL Junior to Mid-Level A well-established organisation is looking for an IT Support Analyst to join their Compliance team. This is a fantastic opportunity for someone with strong … technical skills and a proactive attitude to support key business systems and contribute to operational success in a collaborative environment. Key Responsibilities Provide 2nd line support for compliance-specific applications, ensuring smooth operation and timely issue resolution. Manage incidents and service requests using ServiceNow or similar ITSM tools. Monitor system performance and troubleshoot issues across multiple platforms. Maintain … system configurations including user access, permissions, and reference data. Raise and manage support cases with third-party vendors. Collaborate with internal IT, compliance, and business teams to support upgrades, testing, and deployments. Document support procedures, known issues, and configuration changes. Assist the Compliance team with compiling reports and statistics using Excel and Power BI . Key Skills More ❯

IT Support - 1st/2nd Line - Cambridge - Professional Services - Multi-site - £30,000 plus excellent benefits - On-site Are you a tech-savvy problem solver who thrives on keeping systems running smoothly? Our client, a leading professional services firm, is seeking a proactive and hands-on IT Support Analyst to join their team in Cambridge. In this … role, you’ll be the go-to support analyst for everything from hardware maintenance and software support to troubleshooting and user assistance. You’ll support colleagues across several UK offices with occasional travel required. Every day brings fresh challenges, so if you enjoy variety, collaboration, and helping others overcome technical hurdles, this is a fantastic opportunity. … and handling service desk tickets. You’ll also play a key role in supporting infrastructure, networks, and telephony, assisting with Microsoft Office and CRM systems, and ensuring seamless AV support for meetings. This is a great opportunity for someone who’s both technically capable and people-focused—someone who takes pride in problem-solving, enjoys sharing knowledge with colleagues More ❯

Application Support Analyst - Hybrid Role - London - Trading - £60,000 - £70,000 Harrington Starr is proud to partner with a leading Trading firm in London, offering an exciting opportunity for an Application Support Analyst to join their dynamic support team. This role is ideal for a support professional with strong technical and business acumen, excellent More ❯

Application Support Analyst - Hybrid Role - London - Trading - £60,000 - £70,000 Harrington Starr is proud to partner with a leading Trading firm in London, offering an exciting opportunity for an Application Support Analyst to join their dynamic support team. This role is ideal for a support professional with strong technical and business acumen, excellent More ❯

IT Support Analyst London, NW1 35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of … customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods More ❯

IT Support Analyst London, NW1 £35,000 per annum Part Time 6 months Fixed-Term Contract, extension or permanent likely following Your New Role The IT Support Analyst will join the organisation and take on a role in supporting a workface of around 130 staff operating across the globe on a contract basis. Working within a … social abilities are a must. Working as a part of the IT Department, you will serve as the primary front-line contact to an internal client base, providing IT support across the Group whilst also assisting in the maintenance and delivery of all IT services. You will be representing the service provided by the Department, a high-level of … customer focus is essential, along with strong written and verbal communication skills. You have experience in providing end-user IT support in a business environment. The role is best suited to those comfortable working autonomously. You will be expected to operate as the primary on-site IT representative in the absence of the Global IT Manager or during periods More ❯

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s … play a key role in supporting users, maintaining systems, and contributing to projects that drive innovation and operational excellence. What You’ll Be Doing Providing first and second line support for desktops, laptops, mobile devices, and core business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network … Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for someone with a solid foundation in IT support and a proactive approach to problem-solving. You’ll be comfortable working in a fast-paced environment and keen to develop your skills further. Essential Skills: Strong troubleshooting skills More ❯

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid/Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits The Organisation This fantastic opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships. Market leading … training programme, high employee satisfaction, & a list of reliable, long-term clients that they are already engaged with. The Job & Skillset This position is hiring for an experienced IT support analyst or engineer, working across all levels of support, from Tier 1 to Tier 3. Wide variety of tasks & support needs, it is important that this More ❯

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the following … roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates … easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician/ More ❯

1st Line Support Analyst £26,500 + Bonus + Benefits and Training Basingstoke This is a fantastic opportunity for you, a 1st Line Support Analyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people get the best out of their tech and you genuinely care … about providing great support (not just closing tickets), this could be a brilliant next step.We're looking for someone who enjoys digging into problems, learning new tools and offering expertise. You'll join a supportive, growing Services team, providing first-class 1st Line support to a broad range of customers, as well as internal staff.You'll be capturing … and handling a variety of incidents and service requests, while also helping improve the way they work by contributing to documentation and process improvements. This 1st Line Support role suits someone who wants to progress. You'll be encouraged and supported to develop your skills, with clear opportunities to move into 2nd and 3rd Line support as you More ❯

1st Line Support Analyst £26,500 + Bonus + Benefits and Training Nr Cardiff This is a fantastic opportunity for you, a 1st Line Support Analyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people get the best out of their tech and you genuinely … care about providing great support (not just closing tickets), this could be a brilliant next step. We're looking for someone who enjoys digging into problems, learning new tools and offering expertise. You'll join a supportive, growing Services team, providing first-class 1st Line support to a broad range of customers, as well as internal staff. You … be capturing and handling a variety of incidents and service requests, while also helping improve the way they work by contributing to documentation and process improvements. This 1st Line Support role suits someone who wants to progress. You'll be encouraged and supported to develop your skills, with clear opportunities to move into 2nd and 3rd Line support More ❯

Application Support Analyst - City - 6 months contract - Inside IR35 Application Support Analyst urgently required by a leading financial services firm in the City. Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#. Key Responsibilities First point of contact for legacy system issues—triaging, updating, and resolving support tickets … and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of software development principles VB.NET, SQL, C#, SQL, SSIS/SSRS Familiar with ITIL frameworks and comfortable navigating incident/change workflows. More ❯