IT SupportEngineer Role: IT SupportEngineer Location: Merseyside Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK's best IT Solutions providers leading their search for an IT SupportEngineer who can … of Engineers who are very tight knit, you will get truly looked after here. Within this role you will be supporting Schools in the Merseyside area with on site support Benefits: * Bespoke system training* Microsoft certs paid for* Free parking* Pension Scheme* Fuel Expenses What You'll Do: * Deliver 1st/2nd Line Support IT Support to … schools/education customers.* Manage and enhance IT systems, networks, and infrastructure for optimal performance.* Conduct on-site visits across the North West to provide technical support and strategic guidance.* Quickly troubleshoot and resolve hardware, software, and network issues.* Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions. What We're Looking For: * Current More ❯
IT SupportEngineer Role: IT SupportEngineer Location: Merseyside Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK’s best IT Solutions providers leading their search for an IT SupportEngineer who can … of Engineers who are very tight knit, you will get truly looked after here. Within this role you will be supporting Schools in the Merseyside area with on site support Benefits: • Bespoke system training • Microsoft certs paid for • Free parking • Pension Scheme • Fuel Expenses What You’ll Do: • Deliver 1st/2nd Line Support IT Support to … schools/education customers. • Manage and enhance IT systems, networks, and infrastructure for optimal performance. • Conduct on-site visits across the North West to provide technical support and strategic guidance. • Quickly troubleshoot and resolve hardware, software, and network issues. • Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions. What We’re Looking For: • Current More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
The Role 2nd Line Technical SupportEngineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license? I f you answered yes, then we may have the role … for you! An opportunity his arisen for a 2nd Line Technical SupportEngineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes from the 1st line team. They will be responsible for problem resolution and project work. Much of the work required of this position … infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working solutions, and understand and resolve More ❯
MCS Group is delighted to be working with a leading retail organisation based in Belfast, a major player in their market, as they look to recruit an IT SupportEngineer to strengthen their on-site and remote support function across the UK and Ireland. This is a fantastic opportunity to join a well-established IT team where … you'll play a key role in supporting infrastructure and retail systems across a wide geographic footprint. Key Responsibilities: Provide 1st and 2nd line support, managing service desk tickets and delivering both on-site and remote assistance. Support Windows Server environments () in physical and virtualised setups. Troubleshoot and maintain hardware and software across multiple sites, including printers, tablets … smartphones, and peripheral devices. Maintain and support EPOS, eCommerce, Sage, and CCTV systems in retail environments Support company applications including Microsoft 365, ERP systems, and telephony platforms. Carry out user administration for Office 365. What We're Looking For: Experience in an IT Support or End User Support role in a fast-paced environment. Hands-on More ❯
2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available - candidates on short notice or available now are highly encouraged to apply. To apply, please … they offer a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you'll provide advanced technical support for escalated issues across a multi-site network. You'll troubleshoot hardware and software problems, support infrastructure upgrades, mentor 1st line … support, and maintain system performance across servers, applications, and networks. What will you need? A minimum of 3 years' experience in IT support, ideally in a second-line role Strong troubleshooting skills across Windows operating systems and Microsoft 365 Hands-on experience with Active Directory, including Azure AD Solid understanding of core networking protocols - TCP/IP, DNS More ❯
2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available – candidates on short notice or available now are highly encouraged to apply. To apply, please … they offer a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you’ll provide advanced technical support for escalated issues across a multi-site network. You’ll troubleshoot hardware and software problems, support infrastructure upgrades, mentor 1st line … support, and maintain system performance across servers, applications, and networks. What will you need? A minimum of 3 years’ experience in IT support, ideally in a second-line role Strong troubleshooting skills across Windows operating systems and Microsoft 365 Hands-on experience with Active Directory, including Azure AD Solid understanding of core networking protocols – TCP/IP, DNS More ❯
South East London, London, England, United Kingdom
Oscar Technology
Job Title: 1st/2nd Line IT SupportEngineer Location: South East London Salary: £25,000 - £28,000 per annum Job Type: Full-time, Permanent About the Role: We are seeking a motivated and customer-focused 1st/2nd Line IT SupportEngineer to join our IT team based in South East London. This is a … great opportunity for someone with a strong foundation in IT support who is looking to develop their skills in a dynamic and supportive environment. You'll be the first point of contact for users, providing both remote and deskside support across a range of hardware and software platforms, escalating more complex issues to senior engineers where necessary. Key … Responsibilities: Provide 1st and 2nd line technical support for desktops, laptops, mobile devices, printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure new user accounts, hardware, and software. Troubleshoot issues with Windows OS, Microsoft 365, and standard business applications. Assist with on-site hardware installation and maintenance. Liaise More ❯
2nd Line IT SupportEngineer - Solihull - £25K-£30K A 2nd Line IT SupportEngineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible … supporting by the wider team from the head office. No two days are the same, visiting different sites mainly around Solihull and surrounding areas. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence … a customer-facing role working with a approachable, friendly and supportive management team. As a business, they are company-wide a team of 15 who encourage active learning and support their staff to develop towards their goals through on the job and online learning. Roles and responsibilities: Serve as the IT technical support contact for your designated locations More ❯
Work Experience 4-5 years City Tipton State/Province West Midlands DY4 0PZ Job Description Job Summary: We are looking for an experienced and customer-focused L2 Desktop SupportEngineer to provide hardware and software support to employees across multiple locations. The ideal candidate will be responsible for resolving technical issues, maintaining IT assets, and ensuring … smooth IT operations. This role requires strong troubleshooting skills, the ability to prioritize tasks in a fast-paced environment, and excellent communication. Key Responsibilities: Provide onsite and remote support for Windows and macOS laptops/desktops (IMAC: Install, Move, Add, Change). Troubleshoot issues with operating systems, software, and mobile devices. Support printer installation, configuration, and basic AV … checks. Perform hardware refresh, warranty repairs, and equipment redeployment. Maintain inventory, asset tagging, and asset tracking systems. Handle equipment shipments, returns, and reclaiming of unused assets. Provide walk-up support and assist with new hire onboarding. Support VIP/executive users with prioritized assistance. Collaborate with external vendors for repairs and service dispatches. Ensure all incidents and requests More ❯
Looking to recruit for an Infrastructure Engineer based in the North of England – they are looking for a strong MSP background to work with their sites in the UK. About the role Working for an MSP helping customers build a better business by blending technology and strategy. Offices in the UK HQ near Leeds. Your main responsibilities will include … applications: You oversee the installation, maintenance, and upgrading of software and applications used by the client. Some of the skills we are looking for Proven experience as a Desktop SupportEngineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. Highly organised More ❯
Looking to recruit for an Infrastructure Engineer based in the North of England – they are looking for a strong MSP background to work with their sites in the UK. About the role Working for an MSP helping customers build a better business by blending technology and strategy. Offices in the UK HQ near Leeds. Your main responsibilities will include … applications: You oversee the installation, maintenance, and upgrading of software and applications used by the client. Some of the skills we are looking for Proven experience as a Desktop SupportEngineer, IT Support Specialist, or similar role. Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise. Highly organised More ❯
years £24,700 gross annually City Milton Keynes State/Province Buckinghamshire MK1 Job Description Job Summary: We are looking for an experienced and customer-focused L2 Desktop SupportEngineer to provide hardware and software support to employees across multiple locations. The ideal candidate will be responsible for resolving technical issues, maintaining IT assets, and ensuring smooth … IT operations. This role requires strong troubleshooting skills, the ability to prioritize tasks in a fast-paced environment, and excellent communication. Key Responsibilities: Provide onsite and remote support for Windows and macOS laptops/desktops (IMAC: Install, Move, Add, Change). Troubleshoot issues with operating systems, software, and mobile devices. Support printer installation, configuration, and basic AV system … checks. Perform hardware refresh, warranty repairs, and equipment redeployment. Maintain inventory, asset tagging, and asset tracking systems. Handle equipment shipments, returns, and reclaiming of unused assets. Provide walk-up support and assist with new hire onboarding. Support VIP/executive users with prioritized assistance. Collaborate with external vendors for repairs and service dispatches. Ensure all incidents and requests More ❯
Desktop SupportEngineer - 5 days onsite - INSIDE IR35 We are working exclusively with one of the largest Financial Services companies in the world. We are looking for an experienced Desktop SupportEngineer to join a team responsible for supporting the local office. Key requirement: high-quality customer service, alongside technical expertise. Expected Technical Experience: Microsoft Windows More ❯
Belfast, Northern Ireland, United Kingdom About the job Senior IT SupportEngineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within the SLA On-site call outs only where … technology experience: Cisco and major firewall experience Minimum Requirements: VMware and equivalent Linux experience Hardware maintenance Web development using WordPress or Wix Preferred (but not required) experience: IT Helpdesk Engineer: 1 year COVID-19 precaution(s): Remote interview process Salary: £25,000.00 per year Additional leave Company events Company pension Discounted or free food Free or subsidised travel Life … Supplemental pay types: Performance bonus Ability to commute/relocate: Belfast: reliably commute or plan to relocate before starting work (required) Education: Diploma of Higher Education (required) Experience: IT support: 5 years (required) For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk #J-18808-Ljbffr More ❯
1st Line IT SupportEngineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT SupportEngineer - Desktop, SaaS, Applications role at SB Software Ltd 1st Line IT SupportEngineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT SupportEngineer - Desktop, SaaS, Applications role at SB Software Ltd … estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT SupportEngineer to join our multi-award-winning team. The Role at a Glance: Sheffield (S8)/Hybrid 2 Fixed Days Per Week Full Time - Permanent 25 days holiday … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from the outset to make things More ❯
2nd/3rd Line SupportEngineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates without prior experience … working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rd Line SupportEngineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You’ll … provide enterprise-level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and hardware. This is a hands-on role suited to someone with strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rd More ❯
IT SupportEngineer Barnsley, South Yorkshire - S74 An exciting opportunity has arisen for a passionate and ambitious individual to join a market leading manufacturing brand. This role reports directly into the IT Manager, creating a small team to support an ever-growing business. As such you will get your hands on all hardware, server, applications and some … dev tech. The full 360! Roles & Responsibilities: Providing desktop support which will include solving and closing tickets Assisting with onsite hardware support and mobile devices Infrastructure maintenance Maintaining operating systems ensuring they are up to date and patched Hosting IT workshops with internal staff IT procurement and printer/photocopiers maintenance General administration and data processing to include … solving & troubleshooting Willingness to learn Windows 10 Windows Server 2019/2016 SQL Server 17 Active Directory Group Policy Networking – routers and switching Face to face and remote telephone support AV management, triage, and incident resolution. Microsoft 365 and accompanying suite of client applications The benefits of a ‘security best practice’ focused mind-set Fault finding PCs, Laptops, printers More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 3rd Line IT SupportEngineer, nottingham col-narrow-left Client: Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits … Package. ? Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual … BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute More ❯
ProPursuit is searching for an experienced level 2 tech to join an Essex based business IT support & consultancy client of ours. The role will allow fully remote working, however commuting to client offices for onsite tasks will be required on occasion. Travel will typically be across Essex, but occasionally further afield. Candidate will work with end users to troubleshoot … tickets to resolution, design systems to meet customer requirements, and assist with onsite installations. Your profile: Experienced in setup and support of Microsoft 365 services (Intune, Sharepoint, AAD, Exchange, Teams) Experienced with Windows 10/11, Microsoft Office Experience configuring and troubleshooting networks - TCP/IP, Switches, Routers, WiFi, LAN/WAN/VLANs - predominately Ubiquiti but supportMore ❯
We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride in ensuring reliable internal … IT operations. About the Role You will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. … Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions. * Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system. * Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and contribute to More ❯
for. This isn’t just another service desk role. You’ll join a well-established MSP that supports education and small business clients across the UK, delivering high-quality support with a personal touch. Based in their newly expanded Hartlepool office, you’ll become a key part of a close-knit team that values curiosity, communication, and getting things … tech stack, solving problems properly (not just closing tickets), and being part of a team that supports each other, you’ll feel right at home. As a 2nd Line SupportEngineer, you’ll be the go-to person for escalated issues from the 1st line team, owning the resolution of technical problems and helping improve client systems along … Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2nd Line role, or you’re a confident 1st Line engineer who’s ready to step up and take on more ownership. You’ll be naturally calm under pressure, good with people, and genuinely enjoy unpicking problems others shy away More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Recruitment Revolution
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT SupportEngineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT SupportEngineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from the outset to make things … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT SupportEngineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and More ❯
Monday to Friday (1 hour for lunch) Our client a well-established local Managed Service Provider (MSP), who provides an exceptionally high level of customer service and support to their diverse customer base are looking for a 2nd - 3rd Line IT Support Engineer. They are a Microsoft Gold Partner and Dell Gold Partner. Their clients are primarily SME … Poole/Bournemouth and surrounding areas within a 35 miles radius. Their office environment is open plan, with a busy but friendly atmosphere. You will be working within the support and installations team, providing 2nd line and 3rd line levels of service to clients. Primary technology focus is Microsoft 365 - but you will also be involved with (and must … Managing your ticket queue, ownership of problems, and escalation of tickets are important on a day- to-day basis. Ideal Candidate: You must be self-motivated and an experienced supportengineer, who has the right mindset to want to continue to learn and advance your technical knowledge. Preferably with a view to eventually taking on more project work More ❯
Job Description: Technical SupportEngineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is … do: Configure and replace datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts while maintaining system operation. Provide on-site and on-call support for TPCMS, with the ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues by … resolving them or assigning to internal staff or external providers for resolution. Engage with the System Management Team to support continuous improvement of TPCMS and customer service. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service by assisting in development and training of individuals. Who you are: This role is ideal for More ❯
Job Description: Technical SupportEngineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is … Configure and replace datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts while maintaining system operation. Provide both on-site and on-call support for TPCMS, with the ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues either … by resolving them or by assigning them to internal staff or external providers for resolution. Engage with the System Management Team to support continuous improvement for TPCMS and customer service. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service to other parties by aiding in development and training. Who you are: This More ❯