226 to 250 of 269 Permanent Support Engineer Jobs

Managed Services 3rd Line Service Desk Engineer Location: Cardiff, United Kingdom Reports to: Head of Service Desk Hours: 40hrs per week, which will include a rota & night shifts. Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure … talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. ...

Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that … Hikvision business performance and reputation are healthy to help create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported ...

Role: 2nd Line Engineer Location: Poole, Bournemouth Salary: £33,000 £36,000 Cloud & AI-Driven Environment | Modern Infrastructure | Unmatched Learning Opportunities Were partnered with an innovative and rapidly expanding AI technology company in Poole thats investing heavily in modern infrastructure, cloud platforms, and AI-driven technologies. Due to continued … growth, theyre now looking for a skilled 2nd Line Engineer to join their growing technical team. This is an exciting opportunity to work in a modern, fast-moving environment where youll gain exposure to a wide range of technologies and projects. Youll support users across cloud and infrastructure ...

Role: 1/2 Line IT Support Technician Location: Harwell, Oxford Salary: £25,000 - £30,000 Profile Our client is a forward-thinking Managed Service Provider who due to to natural growth within the business, they are looking to add a 1/2 Line IT Support Technician … onsite 5 days a week in this position and own a vehicle as visiting client sites is required. Key Responsibilities The L1/L2 Support Technician will provide first and second-level technical support to a variety of clients. The role primarily involves supporting users with Microsoft ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors … including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution using industry-standard ...

Role: 2nd Line Engineer Location: Bournemouth (Poole) Salary: £30,000 £36,000 Professional Sports Environment | Modern Technology Stack | Exciting In-House IT Opportunity Were partnered with a professional sports organisation based across Bournemouth and Poole thats continuing to invest heavily in its internal technology environment. As the organisation continues … grow both on and off the field, theyre now looking for a passionate 2nd Line Engineer to join their in-house IT team. This is a rare opportunity to combine your technical career with the fast-paced and exciting world of professional sport. Youll play a key role ...

Bluebox Communications Ltd is looking for a practical, customer-focused engineer to join our small telecoms team. This role would suit someone who already has some experience in telecoms, hosted phones, VoIP, cabling, broadband, Wi-Fi, routers, switches or similar, but who is looking to develop into a more … right person, particularly around hosted phone systems, 3CX, business routers, Wi-Fi and customer support. The role is a mix of office-based support, remote customer support and on-site installation work across the North West. One day you may be helping a customer with a phone system ...

Bluebox Communications Ltd is looking for a practical, customer-focused engineer to join our small telecoms team. This role would suit someone who already has some experience in telecoms, hosted phones, VoIP, cabling, broadband, Wi-Fi, routers, switches or similar, but who is looking to develop into a more … right person, particularly around hosted phone systems, 3CX, business routers, Wi-Fi and customer support. The role is a mix of office-based support, remote customer support and on-site installation work across the North West. One day you may be helping a customer with a phone system ...

Asset Management Engineer Hydrocarbon Processing Facility Hampshire | Up to £60,000 | 15% Bonus + Outstanding Benefits We are seeking an Asset Management Engineer to play a key role in improving equipment reliability, maintenance effectiveness and long-term asset performance across a major COMAH-regulated hydrocarbon processing facility. Working … closely with Engineering, Maintenance and Operations teams, you will help shape maintenance strategy, optimise maintenance programmes and support informed engineering decision-making across a diverse range of critical plant assets. This is an excellent opportunity for an engineer with strong maintenance, reliability or asset management experience who enjoys ...

Role: 3 Line IT Engineer Location: Oxford Salary: £35,000 - £45,000 Profile My client is a growing MSP based in Oxford and due to continued growth, they are looking to add a 3 Line Engineer to their team. The 3rd Line IT Engineer is a client … customer service and technical output. In this position you will be supporting clients remotely whilst also visiting them onsite. Key Responsibilities Troubleshoot/support/maintain platforms included in our core technology stack Woking at a technical 3 line level Act as a primary escalation point ...

looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience … essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/proficiency in MS office suite applications ...

Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a 1st Line Service Desk Analyst to join their support team. This role will suit someone with previous IT support or service desk experience who enjoys helping users, troubleshooting technical issues, and delivering … first point of contact for clients, resolving technical problems and escalating more complex issues where required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft 365, Windows ...

/3rd Line Engineer Saffron Walden Perm Up to £45,000pa Job description Due to increased growth, we're looking for an enthusiastic and ambitious engineer to join our 2nd/3rd line team. Your role will be to engage with customers on their … support needs via phone, email and tickets and deal with escalations within the helpdesk. This role will also involve pre-sales, site audits, implementations and escalations We are looking for someone with solid IT knowledge, with experience and understanding working on a helpdesk, this should also include: Ticket systems ...

Title: Diagnostics Engineer (Technical Support) Location: Yate, South Gloucestershire (On-site, 5 days per week) Salary: Competitive The Opportunity Our client is building its Technical Support function from the ground up and this role sits at its technical core. Field service is going to be handled … operates, but the day to day is diagnostic, not administrative you're the person who can look at a CAN trace and tell an engineer exactly what's happening on the bus, not just log a ticket and pass it on. Key Responsibilities Capture and interpret CAN bus traffic ...

most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. Provides remote technical support to customers and internal engineering teams, troubleshooting network, hardware, and connectivity issues to first- and second-line resolution. Acts as a key point … contact for incoming support tickets, working to defined SLAs and escalating to senior engineers where required. In addition to remote support duties, the role is responsible for hardware pre-build and configuration work in our workshop — staging, imaging, and testing customer devices and networking equipment prior to deployment. ...

technologies. This is an excellent opportunity for an experienced IT professional who enjoys troubleshooting complex issues, working across varied technologies, and delivering high-quality support to customers. Key Responsibilities Provide 2nd line technical support across a range of client environments Manage and prioritise helpdesk tickets, ensuring timely resolution … excellent customer service and maintain strong client relationships Liaise with vendors and third-party providers where required Requirements Previous experience in a 2nd line support role, ideally within an MSP/VAR environment Strong troubleshooting and problem-solving skills Comfortable working across multiple technologies and client environments Excellent communication ...

Working on-site in Maidenhead - our client are looking to recruit an experienced Help Desk Engineer for play a key role in their first line team - if you have proven experience in help desk/service desk/first line support and solid Active Directory, Windows Server 2012+ ...

eClinical Support and Implementation Engineer Level 1 & Level 3 (Various Locations) Who we are Almac Group is a global leader in advancing human health. We provide a range of expert services across the drug development lifecycle to pharmaceutical and biotech companies, supporting them in finding treatments for patients. … Internal & External Candidates Ref No: HRJOB11682 Salary: Competitive The Opportunity At Almac Clinical Technologies, we are seeking both Level 1 and Level 3 eClinical Support and Implementation Engineers to join our team. These roles offer the opportunity to work on innovative eClinical solutions, with a focus on eCOA ...

Provide expert-level production support for the FGPP platform, ensuring timely issue resolution. Perform root cause analysis through trace analysis, database (DB) analysis, and payment flow investigation. Configure and maintain FGPP components, including profiles, rules, pre/post rules, object rules, cache refresh, and related configurations. Troubleshoot complex production … issues and collaborate with cross-functional teams to ensure service stability. Manage customer interactions, production escalations, and stakeholder communications effectively. Support continuous improvements to production support processes and system reliability. ...

ITSupportEngineerPermanent-£27,000 Hybrid/3 days in Gloucester HQ OurClientisoneoftheUKsleadingprovidersintheirindustry,deliveringprofessionalservicestobothresidentialandcommercialclientsnationwide.Operatingfromtheir Gloucester headoffice,theyarecontinuingtoexpandandarelookingforanambitiousindividualtogrowwiththem. Operatinginastandalonecapacity,youwillprovideanexcellentexperienceforthewholebusiness,whetherlocatedinofficeorthefield.Youwillbeconfidentindeliveringhandsonsupportandestablishyourselfaspartoftheteam,bothwithinbusinessandthewidergroupcompanies. SupportandTroubleshooting: GoodexperienceofMSAzure,AzureActiveDirectory,WindowsServer,Intune,SQL,CiscoMeraki,networking,andmobiletelephonysolutions. Providehands-onsupport,demonstratingagoodunderstandingofMicrosofttechnologies,includingtheM365suite,IntuneandEntra Performtroubleshootingandsupporttasksonadailybasis,covering ...

committed to fostering a positive and collaborative working culture. Key Responsibilities: Coordinate software release cycles across customer platforms, ensuring accuracy and timely delivery. Support and maintain CI/CD pipelines and assist in improving automation and deployment workflows. Troubleshoot installation and configuration issues for internal teams and external clients. … hosted, internal, and cloud solutions and respond to alerts or incidents. Maintain accurate configuration records including customer details, software versions, and hardware setups. Handle support tickets within agreed SLAs, owning issues through to resolution or escalation. Maintain technical documentation for release processes, configurations, and environment setups. Follow change management ...

thrive. Where will you be working? As an organisation, there is little we dont do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. This role … doing? An exciting opportunity is available for a skilled and ambitious individual to join a growing plant hire division, working closely alongside the Plant Engineer and senior leadership team. This role is ideally suited to someone already established within the plant industrysuch as a Senior Fitter or Workshop Engineer ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors … including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT click apply for full job details ...

Location : Hampshire/Swindon Eligibility : Citizen/ILR/Dependent/Settled Key Responsibilities: Provide L2/L3 application support for AS400 (IBM i) systems. Develop, support, and maintain applications using RPG III, RPG IV, and ILE RPG. Handle Incident, Problem, and Change Management in line with ITIL … Perform root cause analysis and ensure timely resolution of production issues. Work closely with business users and cross functional teams to ensure system stability. Support legacy systems with a focus on availability, performance, and reliability. Required Skills: Strong hands on experience in AS400/IBM iSeries Expertise ...

Location : This is an office-based role, working out of our Nuneaton site. Contract Type : Permanent The Opportunity This role is to provide technical support for all local IT systems for which RS is accountable and for which RS have no other primary support partner. … with regards to escalations for resolution of incidents, fulfilment of requests and completion of changes. Specific areas of focus include day to day system support activities (primarily warehouse and other local business systems, network, platform and telephony), service desk escalations, request management, change management and urgent incident and problem ...