226 to 250 of 280 Permanent Support Engineer Jobs

Technical Services Engineer The Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and SLAs. ...

Tier 1 Infrastructure Engineer - 30k - Abingdon My Product Path are recruiting on behalf of a global Electronics organisation for a Tier 1 Infrastructure Engineer on a permanent basis. The role is initially 4 days on-site. As a Tier 1 Infrastructure Engineer you will be responsible … user devices such as computers and mobile devices. As this is a customer-facing role, strong communication skills are essential. Key responsibilities: Support on-premise infrastructure, including switches, wireless networks, Windows Server roles (Active Directory, DNS, DHCP). Maintain and support our end user infrastructure, including computers, mobile ...

Role: Boundary Cell Engineer/Logistics Support Location: Lossiemouth Duration: 12 months Role Type: Onsite Salary: Around £32 an hour, depending on experience Boundary Cell Engineer E-7 Wedgetail Programme: Our globally renowned client is seeking a Boundary Cell Engineer to join the support of new operational requirements for the E-7 Wedgetail aircraft programme. The client delivers a range of defence capabilities and support services to the UK armed forces, including programmes such as the P-8A Poseidon, rotary wing fleet support, autonomous systems, C4ISR services and logistics information services. ...

annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme Travel: National travel required - all business travel, subsistence and expenses covered. Technical Field Support Advisor (Field-Based, Nationwide) An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting … This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You'll be the go-to expert in the field, providing practical solutions where remote support alone isn't enough, while also ...

annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme Travel: National travel required - all business travel, subsistence and expenses covered. Technical Field Support Advisor (Field-Based, Nationwide) An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting … This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You'll be the go-to expert in the field, providing practical solutions where remote support alone isn't enough, while also ...

annual leave plus Bank Holidays Company Bonus Scheme Company Pension Scheme Travel: National travel required - all business travel, subsistence and expenses covered. Technical Field Support Advisor (Field-Based, Nationwide) An exciting opportunity has arisen for an experienced Technical Field Support Advisor to join a growing technical team, supporting … This is a highly hands-on, field-based role with a strong emphasis on on-site technical problem solving, first installs, investigations and escalated support cases. You'll be the go-to expert in the field, providing practical solutions where remote support alone isn't enough, while also ...

This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 1st line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication … skills Self-motivated and enthusiastic Previous experience in an IT support capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals Supporting and configuring server solutions including Windows, Exchange and virtualisation ...

client, a growing, technically driven MSP that’s investing heavily in automation and next generation technology require a 2 nd Line Engineer to join their expanding team. This is an exciting opportunity to join an MSP with ambitious plans and a pro-active solution driven approach.The role is offered … hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with the 1st line support team ...

Description Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service Desk Team. What does the job involve? Responsible for 2nd line … support, both in person and remotely via MS Teams, phone and remote access tools Identifying areas for improvement within Service Delivery Team via automation and standardisation Help to plan and execute project work within Technology Services Maintain documentation and educate the Service Desk in IT Best Practise and more ...

Global Support Services Analyst, you'll be working with business users to provide critical support to keep our teams up and running. Your team provides desktop hardware configuration and upgrades, monitoring, software installations, hardware upgrades, imaging, and PC deployment. Using our ServiceNow ticketing management system, you'll resolve … team may need to report for emergency duties, which may occur outside of normal office hours, and also to undertake business trips to support other offices where necessary. You'll also have an opportunity to undertake individual 'project' work - innovation and development initiatives are always encouraged. Bring your excellent ...

Client Services Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating … systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as requested. Able to troubleshoot mobile devices (setup, email and security tokens). ...

/2nd Line Support Technician Fareham, Portsmouth (Fully on-site) c£28,000 to £32,000 per year Plus an excellent company benefits including Employer Pension and BUPA Medical Insurance The Opportunity: Our client are looking for a 1st/2nd Line Support Technician to join and become … valued team member, who will contribute and provide desk support to our customers assisting them with hardware and software problems via phone, email and in person within the EPOS environment. Operating as a 2nd Line Support Technician, you will communicate with customers effectively supporting their IT issues within ...

company serving Military, Government, Transport and Utility markets. Due to the continued growth, the company is looking to appoint a further two Junior Telecommunications Support Engineers to enhance an already strong and competent team with different specialisms. The company markets a wide range of PDH, SDH, Ethernet/… telecommunications sector and be eligible for UKSC & NPPV3 clearances with the availability to deploy into the field when required. We provide 24/7 support to our customers so the ability to participate in an out of hours rota is essential. This will take the form of telephone support ...

Kixo is a small friendly, banterful company to work for. We provide personal face to face and phone IT support and services to a range of different customers across a wide variety of industries in the UK and Europe. We put customer service over everything else. We work hard … learn new things every day. We want you to grow with us. We all work hard, because we enjoy our jobs, and our new engineer will have the same ethos. We are geeks and proud! Your Responsibilities: Provide technical support for IT infrastructure for multiple customers in different ...

Microsoft Infrastructure/Network Engineer (12-Month Fixed Term) – Flexible on location Are you an experienced Microsoft Infrastructure/Network Engineer looking for your next challenge? Join a well-established UK organisation during an exciting period of change and play a key role in supporting and enhancing their … Microsoft estate. What you’ll do: Manage and support a Microsoft-based infrastructure environment Provide 2nd/3rd line support for users, devices, and systems Administer Microsoft Entra ID (Azure AD) and identity management Manage Microsoft Defender, Intune, and Microsoft Purview Ensure endpoint security, compliance, and device management ...

Purpose Provide third-line technical support and escalation for complex infrastructure environments, ensuring high availability, security, and rapid resolution of critical incidents. The role focuses on modern enterprise technologies including identity management, endpoint management, cloud platforms, virtualisation, collaboration services, networking fundamentals, and enterprise backup solutions. The position emphasises proactive … accordance with documented procedures and vendor best practices to ensure solutions are implemented securely and reliably. Key Responsibilities Provide third-line technical support and escalation for infrastructure and cloud platforms. Investigate and resolve complex service issues, escalating to vendors where required. Manage service requests and incidents within the organisation ...

holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products … upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors ...

invest profits into refreshing our product range and improving infrastructure. Due to growth we are looking to ad an additional head to our IT Support team. The Role... To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes … escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support ...

This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 3rd line with the flexibility to take ownership of any situation with a real chance of progression with the business. Key responsibilities 3rd Line Support: Perform … advanced troubleshooting and provide resolutions for complex IT issues. Escalation Management: Act as the highest point of escalation in the Service Desk team to support our Level 1 and Level 2 engineers. Incident Management: Manage and resolve high-priority incidents, ensuring minimal downtime and disruption. System Administration: Maintain ...

testing and commissioning; 3. Provide full process training to client including scanner operation, software operation, and 3D printer operation; 4. Provide technical assistance and support for incoming questions and issues. Walk customers through troubleshooting process; 5. Follow up with customers, provide feedback and see problems through to resolution; 6. … Ensure proper recording, documentation and closure of all incidents; 7. Develop service procedures, policies and standards for Technical Support, implement processes needed to delight our customers; 8. Manage day-to-day service activities; 9. Recruit, lead, mentor, motivate and develop Technical Support Specialists to ensure we provide world ...

Intune, and cyber security. With an expanding client portfolio, you will work as part of a dedicated technical team delivering high-quality IT support to multiple clients in a fast-paced environment. The role involves providing escalation support to both technical and account management teams, ensuring solutions … projects are delivered on time and within budget. You will also provide end-user support across all levels, from 1st through to 3rd line. This position is available on either a fully office-based or hybrid working model, operating from our Grantham office. You will be required to travel ...

This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 3rd line with the flexibility to take ownership of any situation with a real chance of progression with the business. Key responsibilities 3rd Line Support: Perform … advanced troubleshooting and provide resolutions for complex IT issues. Escalation Management: Act as the highest point of escalation in the Service Desk team to support our Level 1 and Level 2 engineers. Incident Management: Manage and resolve high-priority incidents, ensuring minimal downtime and disruption. System Administration: Maintain ...

This role is ideal for a technically skilled Systems Support Specialist in a MarTech SaaS environment. The position provides exposure to a variety of systems, automation workflows, and integrations, supporting the smooth operation of critical business platforms. The role is a first point of contact for system-related issues … contributes to optimizing processes across sales, support, and operations teams. Key Responsibilities Support and maintain business-critical systems including telephony platforms, CRM tools, AI automation workflows, and payment platforms Serve as the primary contact for system-related queries from internal teams Troubleshoot and resolve system issues, ensuring minimal ...

This role is ideal for a technically skilled Systems Support Specialist in a MarTech SaaS environment. The position provides exposure to a variety of systems, automation workflows, and integrations, supporting the smooth operation of critical business platforms. The role is a first point of contact for system-related issues … contributes to optimizing processes across sales, support, and operations teams. Key Responsibilities Support and maintain business-critical systems including telephony platforms, CRM tools, AI automation workflows, and payment platforms Serve as the primary contact for system-related queries from internal teams Troubleshoot and resolve system issues, ensuring minimal ...

Fantastic opportunity for an experienced 3rd line engineer to join the most exciting tech business in Scotland. We are looking for someone to join our support team to provide 3rd line support to both internal and external customers. The ideal applicants should be a technically sound individual … with a demonstrable knowledge of the core concepts of a multi-service provider (IaaS, Backups, Storage, Disaster recovery, Networking). The role is to support and operate enterprise infrastructure within a managed hosting and data-centre environment. The role will suit engineers with solid, hands-on experience across compute ...