Lead Desktop SupportEngineer – Global Trading Systems £150,000–180,000 Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead Desktop Support Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team … and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and … back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
William Reed
starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System SupportEngineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with … technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users solve technical issues with their computers … both hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another EngineerMore ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
William Reed
starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System SupportEngineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with … technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users solve technical issues with their computers … both hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another EngineerMore ❯
Field SupportEngineer London Up to £32,000 (DOE) Plus Company Vehicle & Fuel Card | Tools/Materials Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. Do you have the right skills and experience for this role Read on to find out, and … PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi, and structured cabling (Cat5/5e/6 & Fibre). Site Services: Carry out swap-outs, repairs, and support work, ensuring all processes, paperwork, and customer requirements are followed accurately. Communication: Liaise with clients to understand needs, explain technical issues, and follow escalation protocols when required. Cabling & Termination … Install and terminate network cabling on patch panels and modules as needed. Site Work: Conduct surveys, audits, and research to support installations and project delivery. Team Support: Assist colleagues both in the field and at HQ, maintaining high-quality standards. Compliance: Adhere to all health & safety policies and on-site procedures throughout each task. What Youll Bring IT More ❯
Data Exploitation Engineer (Product Support) Company: Boeing Defence United Kingdom LimitedBoeing Defence UK (BDUK) is looking for a Data Exploitation Engineer to support new business opportunities and existing product platforms, mainly fixed and rotor wing aircraft.Boeing Defence UK (BDUK) is a subsidiary of the Boeing Company and currently employs over 2,100 people in the UK. … delivering several exciting contracts to our UK defence customers including new capabilities like the E-7 AEW&C and the P-8A Maritime Patrol Aircraft, Autonomous Systems, C4ISR Services, Support for the Chinook & Apache Fleets, Logistic Information Services and Training Services and are very much in a growth phase.Boeing Defence UK engineering function operates a matrix organisation consisting of … engineering departments that deliver technical skills, expertise and products into our programmes. This role will be in the Product Support Engineering Department. The Department consists of the following technical areas: Reliability Centred Maintenance Analysis Reliability and Maintainability Logistic Support Analysis Engineering Data Exploitation Obsolescence Management Technical Publications Integrated Logistic Support EngineeringJoin us and shape the future with More ❯
Greenwich, Connecticut, United States Hybrid / WFH Options
Align Communications
impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeksa highly experienced and motivated Desktop SupportEngineer that possesses strong client-service skills and solid desktop troubleshooting experience. This position will report to the Align Managed Services team, which provides monitoring and support services for critical and noncritical IT assets. Prior Hedge Fund or Alternative Investment industry experience is preferred. Qualified candidates will have prior experience providing deskside, technical support for executives and VIPs in a Corporate Environment. Excellent customer service, follow-up, and communication skills are a must. This role is hybrid requiring in-office presence twice per week You … is a full-time position offering a base salary range of $70,000 - $80,000 , full benefits, a competitive salary, and paid training. Responsibilities Provide on-site desk side support for desktop-relatedand end user technical issues at one of our key managed services client locations Provide technical support for desktop-relatedand end user technical issues for key More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2nd Lin e Infrastructure/SupportEngineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a SupportEngineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯
1st line supportengineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯
1st line supportengineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a … variety. We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems Engineer … Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised … Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc. As an More ❯
IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems Engineer … Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised … Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc. As an More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Role - IT SupportEngineer Salary - Up to GBP 28000 Location - Worthing Benefits - Great Pension, Holidays and career development Are you an IT Helpdesk professional ready to take the next step in your career? Join our dynamic team as an IT Support Specialist and play a key role in our organisation's success. Key Responsibilities: * Service Desk Expertise … Use your extensive experience with IT Service Desk tools to provide exceptional support to colleagues, both individually and in small groups. * Security Focus: Utilise your deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively. * Collaborative Resolution: Partner with 3rd party suppliers to resolve issues efficiently and ensure seamless operations. * Resource Planning … and Office 365 (including Microsoft Teams). * Experienced in MS Windows 10 desktop and application support. * Intune, Entra, Autopilot * Exceptional diagnostic, problem-solving, and troubleshooting skills. * Skilled in the support and configuration of tablets, laptops, desktops, and mobile devices. * Competent in using Remote Control Software/VPN and basic network troubleshooting. Customer Focus: * Demonstrate a strong customer-centric approach More ❯
1st/2nd Line IT SupportEngineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of … experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being treated as an … truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is More ❯
the best technology in-house , using new data sources, machine learning and AI to make machines do the heavy lifting About the role We're looking for an IT SupportEngineer in our Kent office , that enjoys developing and automating our in house IT systems, troubleshooting the office IT environment and administers the day to day IT related … requests. This is a chance to build out the IT support team together with our growing IT team and ensure excellent support for Lendable (600+ people). We are looking for someone who has a genuine interest in solving end-user problems in a fast paced environment. You are naturally curious, and you are continuously seeking for innovation … of contact for our Kent office staff with their IT issues An enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction Provide direct support for Windows, MacOS and Linux. Ensuring they are up-to-date and compliant with the IT standards Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well More ❯
1st/2nd Line IT SupportEngineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9 am-5.30 pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly … years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and, most importantly, being treated … truly cares about their staff, with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is More ❯
We have a current opportunity for a Power & Gas Trade SupportEngineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be … Direct Market Access users) to analyze issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle. Key responsibilities Leading the Front Office Application Support Team located in different geographical locations. Supporting of Commodity … Front Office Trading applications during trading hours. Support Client Trading Business - On/Offboarding Support for time critical Power and Gas Scheduling applications. Support Weekly Production Change Releases/Being part of On-Call Weekend Rota Support of CTRM connected upstream/downstream applications for Intraday and End of day activities. Monitor applications availability and report More ❯
We have a current opportunity for a Power & Gas Trade SupportEngineer on a permanent basis. The position will be based in London. For further information about this position please apply. We are looking for an Application Support Team Lead who is passionate about technology and has experience supporting enterprise-wide systems. The successful candidate will be … Direct Market Access users) to analyze issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit. This role will report into the Global Head of Application Support working on different business systems critical for the trading life cycle. Key responsibilities Leading the Front Office Application Support Team located in different geographical locations. Supporting of Commodity … Front Office Trading applications during trading hours. Support Client Trading Business - On/Offboarding Support for time critical Power and Gas Scheduling applications. Support Weekly Production Change Releases/Being part of On-Call Weekend Rota Support of CTRM connected upstream/downstream applications for Intraday and End of day activities. Monitor applications availability and report More ❯
IT SupportEngineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm click apply for full job details More ❯
The Systems SupportEngineer is responsible for supporting and maintaining Rollovers business systems, to support revenue growth and operational efficiencies. The role is responsible for providing first-line support to our users for our business systems applications SAP Business One, 8x8 Contact Centre, Adobe Commerce and Microsoft Power BI. The role will manage communication between the … proactive in identifying common themes and issues so that we fix root causes. The role will also be responsible for building a knowledge base of self-service articles to support users get answers to their queries. What will you be doing? Provide first-line support to requests coming from users, including responding to incoming calls and tickets, triaging … this back to the wider Business Systems team so that we are continuously improving our systems and services Maintain the improve the knowledge base and self-service solution articles Support testing of platforms/systems following changes and report back results. What do I need to have? Microsoft Teams/Office proficiency IT ticket management SAP Business One Business More ❯
Technical SupportEngineer (Electrical) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking to use … will be Monday to Friday and require someone to be in the office full time. The Role: Technical point of contact for customers and Engineers Take ownership of technical support and resolve issues as soon as possible Specialist OEM training given on their range of high tech products The Person: Someone from an electrical background, such as installation or More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment Ltd
on time and on budget - Innovation – Embracing new ideas and technologies - Responsibility – Acting with accountability to people, customers, and the environment The Role The company is seeking a Technical SupportEngineer to join its internal development team and provide application support for a custom-built business management system used daily by over 400 employees.This role involves investigating … troubleshooting, and resolving issues while collaborating with developers, stakeholders, and users across the business. It's ideal for someone technically minded with strong customer support skills looking to grow within a small, impactful product team. Key Responsibilities - Monitor and respond to support requests and system alerts - Troubleshoot and resolve application issues; escalate when required - Maintain high standards for … response times and resolutions - Communicate effectively with non-technical users - Create and maintain SOPs and a support knowledge base - Identify opportunities to reduce support volumes and improve user experience - Test new application features and provide structured feedback - Produce user documentation and support internal training efforts - Log and prioritise bugs and feature requests - Learn and apply 2nd-line More ❯
London Arena, Chaucer, Greater London, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
on time and on budget - Innovation – Embracing new ideas and technologies - Responsibility – Acting with accountability to people, customers, and the environment The Role The company is seeking a Technical SupportEngineer to join its internal development team and provide application support for a custom-built business management system used daily by over 400 employees. This role involves … investigating, troubleshooting, and resolving issues while collaborating with developers, stakeholders, and users across the business. It's ideal for someone technically minded with strong customer support skills looking to grow within a small, impactful product team. Key Responsibilities - Monitor and respond to support requests and system alerts - Troubleshoot and resolve application issues; escalate when required - Maintain high standards … for response times and resolutions - Communicate effectively with non-technical users - Create and maintain SOPs and a support knowledge base - Identify opportunities to reduce support volumes and improve user experience - Test new application features and provide structured feedback - Produce user documentation and support internal training efforts - Log and prioritise bugs and feature requests - Learn and apply 2nd More ❯
2nd Line SupportEngineer Location: Oxford Salary: Circa 40K 45K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and … VMware or Hyper-V Confident using monitoring tools such as PRTG, SolarWinds, Azure Monitor etc. Nice to have: PowerShell Scripting Experience in a 24/7 shift-based IT support environment Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where youll be able to keep up to date with the latest technologies! Apply More ❯
The Systems SupportEngineer is responsible for supporting and maintaining Rollovers business systems, to support revenue growth and operational efficiencies. If you think you are the right match for the following opportunity, apply after reading the complete description. The role is responsible for providing first-line support to our users for our business systems applications SAP … proactive in identifying common themes and issues so that we fix root causes. The role will also be responsible for building a knowledge base of self-service articles to support users get answers to their queries. What will you be doing? Provide first-line support to requests coming from users, including responding to incoming calls and tickets, triaging … this back to the wider Business Systems team so that we are continuously improving our systems and services Maintain the improve the knowledge base and self-service solution articles Support testing of platforms/systems following changes and report back results. What do I need to have? Microsoft Teams/Office proficiency IT ticket management SAP Business One Business More ❯