Onsite IT Field SupportEngineer who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider. SALARY: £32,000 - £34,000 per annum (depending on experience) with up to £2,000 Bonus + Benefits LOCATION: Battersea, London (SW11) You will be based on … pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an OnsiteIT Field Support Engineerwho has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support. Working as the Onsite IT Field SupportEngineer you will … provide desktop support for all issues while responding to first line and second line service tickets. As a successful candidate you will work with an awesome team and escalate all problems to the next level of support for guidance as well as contact third-party vendors for warranty service repair. DUTIES Your duties as the Onsite IT Field More ❯
IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group … assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London More ❯
11065SR1 £35k - 40k per year + benefits IT SupportEngineer - 2nd Line Seaford, East Sussex Up to £40,000 Onsite Our client is hiring a self-sufficient, hands-on2nd Line IT Support Engineerto join their team in the Seaford area. This fully onsite role is ideal for someone confident working independently across hardware, networks, and Microsoft-based … Supporting and maintaining PCs, servers, printers, and network devices Troubleshooting LAN/WAN, VPN, and firewall issues (FortiGate a plus) ️ Managing Wintel services, Microsoft 365, and Active Directory Handling support tickets and contributing to IT infrastructure projects What we're looking for: ️ 3+ years of IT support experience ️ Strong 2nd line skills and a proactive, independent mindset ️ Comfortable More ❯
Keighley, West Yorkshire, Yorkshire, United Kingdom
Talent Finder
Technical Sales/Customer SupportEngineer | Keighley | Full Time | Competitive Salary Due to the expansion of our client's service department, they are currently recruiting for a Customer Support Sales Engineer to work UK-wide. Working as part of their team, you will be helping provide an excellent support service to customers. In this position More ❯
Level 2 Service Desk Engineer Central London - Onsite £38,000 - £42,000 + Paid certifications + Excellent Benefits package! Are you looking to join a fast-paced environment where learning + development is prioritised with lucrative incentives on offer? I'm on the lookout for a dynamic individual to join an established onsite team as a 2nd Line Service … Desk Engineer to provide technical software, hardware, and network problem resolution onsite to a prestigious list of clients. You will be tasked with performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. You'll also provide technical solutions in a user-friendly, professional manner, facilitating one-to-one end user … Activities may include: Log, and Investigate customer tickets, where possible applying a permanent fix or an agreed workaround to restore service. Provide Level 2 Server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix. End to end ownership of a customer ticket, identifying the underlying cause and managing the implementation of More ❯
Second Line Engineer - Networking & Systems Upgrade Focus Derby (On-site) £30,000 - £35,000 DOE Role: This internal IT support role is ideal for someone who thrives in a fast-paced environment with the freedom to manage projects end-to-end. you'll be the driving force behind keeping infrastructure secure, scalable, and future-ready. This role offers … exposure to a wide array of technology allowing you to build the skills to progress in your career. Your Responsibilities: Deliver both remote and onsite IT support to a variety of clients Diagnose and resolve hardware, software, and network problems efficiently Take responsibility for maintaining and monitoring IT infrastructure covering servers, networking equipment, and cloud platforms Install and configure … new hardware and software, ensuring smooth deployment and minimal disruption Play an active part in implementing cybersecurity best practices, including system updates and user awareness Support senior engineers on more complex technical challenges and project work Provide outstanding customer service, keeping users informed and ensuring all issues are resolved promptly The Ideal candidate would have: Previous experience in IT More ❯
We're looking for a proactive IT Support Technician to join our small, friendly team in an Internal/On-Site Support capacity. This is a hands-on role supporting multiple departments and locations. About the Role: Deliver 1st & 2nd Line IT support to users across the estate Troubleshoot and support a variety of systems and … devices Assist with hardware and software projects, including installations and upgrades Support the maintenance and monitoring of networks, equipment audits, and workstation builds Help ensure compliance with GDPR, PCI DSS, and other regulatory standards Full UK driving licence required (travel between local sites) Requirements: Windows Server Active Directory Switching Telephony EPOS systems Important notes: This is a mostly office More ❯
A software company based near Durham are recruiting for a Technical SupportEngineer to join their team. The role will be responsible for providing 1st and 2nd line support, resolution of tickets and service requests within the defined Service Level Agreements, as well as direct involvement in the deployment, configuration and integration of the software. Responsibilities Providing … direct Application Support and consulting on the implementation and usage of company software. Managing own workloads, ensuring support tickets are in adherence to SLAs. Working with the support team to handle service requests: including logging, processing and the assignment of tickets through the Ticketing Portal. Responsible for evaluating tickets and escalating into L3 support when necessary … including being able to continue to work or provide insight on that ticket when in L3 or L4 escalation. Developing customer relationships and building rapport to enhance the support service. Providing expert knowledge of the company's extensive product range to be able to make recommendations and share advice on the implementation and usage of software. Managing installations and More ❯
Company description: Application SupportEngineer Job description: Uniting whats next in traffic Do you want to join a business that puts its people at the forefront of all we do, an agile, innovative business that is leading the way in traffic solutions? Come and join us at Yunex Traffic. Yunex Traffic are looking to expand the product support team with an experienced Application SupportEngineer providing 2nd application support to our portfolio of services. Are you an energetic, personable and enthusiastic person, and are you able to combine excellent customer service and communication skills with a broad knowledge of Networks and IT. Responsibilities Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems … including real-time enterprise-level applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/7 support Manage and progress system and application upgrades Assist More ❯
How you can make your mark Make your mark as an ROV Technical SupportEngineer in the Remote Technology Group, for Boskalis Subsea Services located in Aberdeen. The ROV Technical SupportEngineer will provide expert technical assistance for the operation, maintenance, troubleshooting, and repair of Remotely Operated Vehicle (ROV) systems used in BSS subsea operations. They … will support internal teams and external clients, both onshore and offshore, ensuring optimal performance and minimal downtime of ROV assets. The ROV Technical SupportEngineer will be responsible for providing technical support and operational assistance for in-house ROV systems, along with supporting the design and development of specialist tooling for ROV operations. This includes the … WROV's in their fleet of ROV systems. The role includes responsibilities related to supporting remote operations from the Remote Operations Centre (ROC). Your responsibilities as ROV Technical SupportEngineer (Onshore): The main responsibilities of the role include, but are not limited to: Provide real-time technical support to ROV teams and Project teams during subsea More ❯
providing exceptional customer service? Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help us tackle 1st and 2nd line technical issues, working for an internationally renowned manufacturer. As an IT Support Executive, you will … You will have the opportunity to work with cutting-edge technology and collaborate with a talented team of IT professionals. Key responsibilities include: Providing first and second line technical support for hardware, software, and network issues. Troubleshooting and resolving technical problems in a timely manner. Escalating complex issues to the appropriate teams for further investigation. Documenting support procedures … and maintaining accurate records of all support activities. To be successful in this role, you must have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Previous experience: First and second line experience with hardware. Microsoft office packages. Firewall/security set ups. If you are looking for a challenging and rewarding opportunity to showcase your More ❯
leveraging tokenisation and blockchain/DLT/Web3.0 technologies. The Role Archax has reached a growth point in its development and an opportunity has arisen for an experienced Systems & SupportEngineer to join the team. They will bring some experience supporting a variety of systems and technologies preferably from a capital markets environment. The successful applicant will have … worked in an environment where internal developers have built trading software. They will provide a senior technology support function and ongoing project-based engineering work across the technology estate, including desktops, severs, networking, public cloud and applications, both off the shelf and bespoke. Applicants will have a strong engineering background, be ambitious, bright, motivated and have substantial experience in … successful applicant must have experience in a firm that has delivered product to external customers. Knowledge and Experience Required: 2-3 years + experience as a hands-on Technical SupportEngineer/Application Support Analyst Hands on experience administering Linux and Windows estates Excellent problem-solving and communication skills Networking knowledge Hands-on experience administering Office365 platform More ❯
providing exceptional customer service? Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help us tackle 1st and 2nd line technical issues, working for an internationally renowned manufacturer. As an IT Support Executive, you will … You will have the opportunity to work with cutting-edge technology and collaborate with a talented team of IT professionals. Key responsibilities include: Providing first and second line technical support for hardware, software, and network issues. Troubleshooting and resolving technical problems in a timely manner. Escalating complex issues to the appropriate teams for further investigation. Documenting support procedures … and maintaining accurate records of all support activities. To be successful in this role, you must have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Previous experience: First and second line experience with hardware. Microsoft office packages. Firewall/security set ups. Our client offers a fun and social environment with a clear path for More ❯
For our customer in Mechelen we are hiring a Technical Support engineer. On your role as a Technical Support Officer, you will become an expert in one of our product lines. You will support our Sales Engineers and Clients when it comes to your assigned product line. You will also be an internal trainer for your colleagues … Trainings your colleagues and clients •Taking care of technical documentation/translation. What do we require? • Graduated in technical engineering (mechanics, electronics) • First experience in customer service or technical support • Fluent speaker with a high level of English in speaking and writing. • Interest in Technology and Technical products; an on the job training will be provided! • Good problem solving More ❯
IT SupportEngineer - Braden Are you an experienced IT professional with a passion for solving complex problems and improving IT systems? At Braden in Heerlen, you will have the opportunity to make a real difference as an IT support engineer. You will play a crucial role in ensuring the stability and security of our IT systems, leading … to expand your technical expertise, develop leadership skills, and play a key role in enhancing Braden's IT operations? This is what the position looks like As an IT supportengineer at Braden, you are responsible for providing in-depth support for technical issues and resolving critical incidents. You take a leading role in designing and implementing … paid out What to bring? A completed degree in information technology, computer science, or a related field, along with at least five years of experience in an advanced technical support role Knowledge of firewalls, routers, and security tools. You also have extensive expertise in server management, virtualization technologies (VMware, Hyper-V), cloud computing (Azure, AWS), networking, and cybersecurity protocols More ❯
Their team of over 350 highly trained and qualified staff caters to 5000+ clients, cementing their reputation as trusted financial advisors and accountants. They are looking for a Desktop SupportEngineer to join their office in Yeovil - Somerset. Responsibilities: As a key part of my clients friendly Yeovil-based IT team, you’ll be the first point of … contact for internal colleagues needing technical support, helping to resolve issues efficiently and professionally. You’ll provide day-to-day support for desktops, laptops, mobile devices and a range of specialist financial applications, keeping their people connected and their systems running smoothly. You’ll also be involved in:• Building and deploying Windows 11 machines using Microsoft Deployment Tools … malware and email scanning tools In addition, you’ll help maintain IT asset records and system documentation, creating user-friendly guides and knowledgebase articles along the way. You’ll support new starters and leavers, and work closely with the wider IT team on operational improvements and collaborative projects that make a real difference across the business. Requirements:You’ll More ❯
ITC Infotech is looking for a Desktop SupportEngineer to join our team in London, United Kingdom. Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and teams. … to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you. Job Summary: As an L2 IT Specialist for Hotel Support, this candidate will play a crucial role in providing advanced technical support to hotel staff and guests. Your responsibilities will involve troubleshooting complex IT issues, managing IT infrastructure … IT operations within the hotel environment. This role requires a strong technical background, excellent problem-solving skills, and the ability to handle more advanced IT challenges. Responsibilities: Advanced Technical Support: Provide second-level technical support for complex IT issues escalated from the 1st level support team. Troubleshoot and resolve hardware, software, network, and system-related problems. Perform More ❯
ITC Infotech is looking for a Desktop SupportEngineer to join our team in London, United Kingdom. Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and teams. … to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you. Job Summary: As an L2 IT Specialist for Hotel Support, this candidate will play a crucial role in providing advanced technical support to hotel staff and guests. Your responsibilities will involve troubleshooting complex IT issues, managing IT infrastructure … IT operations within the hotel environment. This role requires a strong technical background, excellent problem-solving skills, and the ability to handle more advanced IT challenges. Responsibilities: Advanced Technical Support: Provide second-level technical support for complex IT issues escalated from the 1st level support team. Troubleshoot and resolve hardware, software, network, and system-related problems. Perform More ❯
Narvar is growing! As a Technical SupportEngineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers.You will work closely with not only the support team but other cross functional teams ( Sales, Implementation, Engineering, Logistics, etc )in helping drive function level initiatives for … the primary escalation point in resolving complaints and complex issues from high value customers. You'll help to identify areas of improvement contributing to the improvement and development of support processes. Day-to-day Diagnose and resolve high-priority, complex technical issues reported by customers, ensuring timely resolution and high customer satisfaction Conduct thorough root cause analysis of recurring … internal tools, ensuring compliance with service level agreements (SLAs) Serve as the main escalation point for critical issues and actively participate in customer calls as required Provide On Call support in rotation including weekends to provide support for incidents, alerts and monitoring as needed. Work with cross functional teams like Sales, Implementation, logistics, Engineering in driving resolution to More ❯
Senior Production SupportEngineer page is loaded Senior Production SupportEngineer Apply locations UK - City Quays - Belfast time type Full time posted on Posted Today job requisition id R3703 Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities … guides every decision we make, from the tools we develop to the relationships we nurture with our members. Role Overview Liquidnet Europe Limited is looking for a Senior Production SupportEngineer to work within the EMEA Platform Services Team. The team requires a motivated self-starter who has the technical skills to support a growing number of … utilising their FIX, Linux, Windows Server, DevOps, database and networking skills. This will be a varied role involving working on a multitude of cross-platform market-leading technologies to support the running of our bespoke trading platform. The successful candidate will be responsible for all aspects of support covering both proprietary and third-party applications from the front More ❯
An exciting opportunity to join a fast-growing company and department to provide high-quality support for rollout of new technology in Bytes, new laptops, new operating systems, mobile phones, and software. The role also calls for the support of AV equipment at Bytes offices and at company hosted events. KEY RESPONSIBILITIES: Deployment of IT equipment such as … co-ordinating with Bytes staff for the handover or IT equipment Communicating and co-ordinating with Bytes staff when deploying new software or operating systems Creation and updating documentation Support, maintenance of Bytes AV Equipment at all Bytes offices Bytes event technical support (either at Bytes office or event location) Visit each Bytes office on a regular basis … and ensure that office based IT equipment is working well and IT supplies are well stocked Point of escalation for other teams within Systems Support Provide consistently professional and high-quality interface between Systems Support and its customers Liaising with external resources (suppliers/manufacturers/support providers) Other task as provided by your manager OPPORTUNITIES Join More ❯
the recipient of two Queen's Awards, Luminance is the world's most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance's technology within their own environment. A … Support team member is the point of contact for existing customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and … cultivating relationships with our prospective customers and customers, who span from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. Once trained up, members of the Support team will have a high level of working knowledge of Luminance's products, and will be able to explain how to use product features to solve customer pain points. More ❯
providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within our IT department for an IT SupportEngineer to join us and be based out of our operation in Southampton. Reporting to the UK IT Service Delivery Team Manager, our ideal candidate will support in running the 24/7 Office Automation support of DP World UK Terminals. They will assist DP World UK employees with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Location: Southampton Working Hours: Monday - Friday (Shift Pattern + additional on call shifts) How will you contribute: Ensure … SLAs. Record detailed information for call closures to aid future cases. Install software on desktops, laptops, VMTs, printers and more. Prepare new equipment using Standard Operating Environment (SOE) images. Support both corporate and personal mobile devices. Monitor and maintain backup and restore procedures. Continuously upskill staff on standard hardware and software, with a focus on Cyber Security. Collaborate with More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £36,000 Tight-Knit Tech Team | High-Quality MSP | Cloud & Project Exposure | Real Progression Path Were working with one of Southamptons most exciting and fastest-growing MSPs , known for their technical excellence, collaborative culture, and strong client delivery across cloud, infrastructure, and security. Theyre now hiring a 2nd Line … Engineer to join their highly skilled, close-knit service desk team . This is a hybrid role , perfect for someone ready to take ownership of escalated tickets while gaining hands-on exposure to Microsoft 365, Azure, networking, virtualisation , and project delivery. Youll be surrounded by experienced engineers and supported to develop toward 3rd Line, cloud, or project roles . More ❯
have the enthusiasm, attitude, and energy for offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing … over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their … continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing a day per year) - Performance-based bonus - Company More ❯