251 to 275 of 438 Permanent Support Engineer Jobs

The Systems Support Engineer is responsible for supporting and maintaining Rollovers business systems, to support revenue growth and operational efficiencies. The role is responsible for providing first-line support to our users for our business systems applications SAP Business One, 8x8 Contact Centre, Adobe Commerce and Microsoft Power BI. The role will manage communication between the … proactive in identifying common themes and issues so that we fix root causes. The role will also be responsible for building a knowledge base of self-service articles to support users get answers to their queries. What will you be doing? Provide first-line support to requests coming from users, including responding to incoming calls and tickets, triaging … this back to the wider Business Systems team so that we are continuously improving our systems and services Maintain the improve the knowledge base and self-service solution articles Support testing of platforms/systems following changes and report back results. What do I need to have? Microsoft Teams/Office proficiency IT ticket management SAP Business One Business More ❯

Technical Support Engineer (Electrical) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking to use … will be Monday to Friday and require someone to be in the office full time. The Role: Technical point of contact for customers and Engineers Take ownership of technical support and resolve issues as soon as possible Specialist OEM training given on their range of high tech products The Person: Someone from an electrical background, such as installation or More ❯

on time and on budget - Innovation – Embracing new ideas and technologies - Responsibility – Acting with accountability to people, customers, and the environment The Role The company is seeking a Technical Support Engineer to join its internal development team and provide application support for a custom-built business management system used daily by over 400 employees.This role involves investigating … troubleshooting, and resolving issues while collaborating with developers, stakeholders, and users across the business. It's ideal for someone technically minded with strong customer support skills looking to grow within a small, impactful product team. Key Responsibilities - Monitor and respond to support requests and system alerts - Troubleshoot and resolve application issues; escalate when required - Maintain high standards for … response times and resolutions - Communicate effectively with non-technical users - Create and maintain SOPs and a support knowledge base - Identify opportunities to reduce support volumes and improve user experience - Test new application features and provide structured feedback - Produce user documentation and support internal training efforts - Log and prioritise bugs and feature requests - Learn and apply 2nd-line More ❯

on time and on budget - Innovation – Embracing new ideas and technologies - Responsibility – Acting with accountability to people, customers, and the environment The Role The company is seeking a Technical Support Engineer to join its internal development team and provide application support for a custom-built business management system used daily by over 400 employees. This role involves … investigating, troubleshooting, and resolving issues while collaborating with developers, stakeholders, and users across the business. It's ideal for someone technically minded with strong customer support skills looking to grow within a small, impactful product team. Key Responsibilities - Monitor and respond to support requests and system alerts - Troubleshoot and resolve application issues; escalate when required - Maintain high standards … for response times and resolutions - Communicate effectively with non-technical users - Create and maintain SOPs and a support knowledge base - Identify opportunities to reduce support volumes and improve user experience - Test new application features and provide structured feedback - Produce user documentation and support internal training efforts - Log and prioritise bugs and feature requests - Learn and apply 2nd More ❯

2nd Line Support Engineer Location: Oxford Salary: Circa 40K 45K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and … VMware or Hyper-V Confident using monitoring tools such as PRTG, SolarWinds, Azure Monitor etc. Nice to have: PowerShell Scripting Experience in a 24/7 shift-based IT support environment Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where youll be able to keep up to date with the latest technologies! Apply More ❯

The Systems Support Engineer is responsible for supporting and maintaining Rollovers business systems, to support revenue growth and operational efficiencies. If you think you are the right match for the following opportunity, apply after reading the complete description. The role is responsible for providing first-line support to our users for our business systems applications SAP … proactive in identifying common themes and issues so that we fix root causes. The role will also be responsible for building a knowledge base of self-service articles to support users get answers to their queries. What will you be doing? Provide first-line support to requests coming from users, including responding to incoming calls and tickets, triaging … this back to the wider Business Systems team so that we are continuously improving our systems and services Maintain the improve the knowledge base and self-service solution articles Support testing of platforms/systems following changes and report back results. What do I need to have? Microsoft Teams/Office proficiency IT ticket management SAP Business One Business More ❯

Overview We are looking for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. Responsibilities Lead installations, upgrades, and configuration of bespoke … solutions in client environments, coordinating closely with internal teams Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents Troubleshoot and resolve complex server, software, and compatibility challenges Build and maintain detailed documentation for processes, configurations, and deployments to support knowledge sharing Qualifications Experience troubleshooting complex issues in both an … operational support role and for new project work Benefits/Working environment It's a small team, and they want really passionate technologists with a genuine interest infrastructure. They have an excellent reputation as an employer with a very low turnover as staff because people really enjoy working there. They offer a very generous hybrid working policy with only More ❯

Job Title: IT Support EngineerLocation: Bangor, Co. DownSalary: £30,000 - £38,000 per year (depending on experience) + Overtime OpportunitiesJob Type: Full-time, Permanent The Role We are looking for a motivated and talented IT Support Engineer to join a close-knit team in Bangor. If you're passionate about technology, love solving problems, and want to … and build direct relationships with clients. Your day-to-day will involve: - Being the first point of contact for clients, providing friendly and effective technical solutions. Managing and resolving support tickets from start to finish in a PSA system. Handling IT projects, from system migrations to new hardware rollouts. Proactively monitoring client systems to prevent issues. Visiting client sites … to provide on-the-ground support (mileage reimbursed). Staying up-to-date with new technologies and helping clients navigate IT changes. Essential Skills: Experience in Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V). Microsoft 365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID. Networking: TCP/IP, DHCP, DNS, VLANs, VPNs, and More ❯

across 10 European locations. We believe in the power of agile and cross-functional collaboration, bringing together people from various backgrounds to create outstanding digital solutions. Aufgaben As IT Support Engineer , you will provide frontline technical support by troubleshooting hardware, software, and network issues, while managing user accounts, system updates, and basic security tasks. You will document … our internal IT Infrastructure and related topics Handling incidents within the CORE IT Ticket System, and dispatching them to our System Engineers, in case they cannot be solved by Support Engineers Managing client and hardware devices Processing requests (e.g., access, hardware, software, etc.) according to approval workflows Acting as the Service Owner for specific services (e.g., overseeing day-to … other complex topics Preparing and continuously updating our IT documentation Profil Essential Skills Advanced knowledge of Client Systems (Windows & Apple) Practical insights into IT infrastructures and/or IT-support Basic know-how of network management , Active Directory and Azure/Microsoft 365 Cloud Proactivity and drive to learn High degree of security awareness Outstanding problem-solving skills Excellent More ❯

Hybrid | Commutable to Chelmsford and London We are looking for a proactive IT & Cloud Support Engineer with 2-3 years experience, ideally gained in a small to mid-sized company. This is a hands on role covering both technical support and physical IT tasks, so you’ll need to be comfortable moving equipment, setting up desks, and … jumping in wherever needed. About the Role: You’ll provide 2nd line support, maintain and optimise our hybrid IT environment, and work with Microsoft 365, Azure, Windows Server, and virtualisation technologies. This role offers the chance to get involved in a wide range of projects, learn from senior team members, and develop your skills across cloud and infrastructure. Key … Responsibilities: Provide 2nd line support for Microsoft 365, Intune, Azure, Windows Server, and Hyper-V Install, configure, and optimise Windows Server and Microsoft 365 environments Support Azure IaaS deployments and system maintenance Troubleshoot escalated technical issues and work cross-functionally to resolve them Assist with equipment moves, desk setups, and hardware installations Contribute to infrastructure upgrades, cloud migrations More ❯

Onsite Support EngineerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Role: Onsite Support Engineer Work location: Sellafield (You will be required to visit various sites and locations) Salary More ❯

Hours: Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required Fortinet Certified Professional Network Security We’re looking for a 2nd Line Support Engineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st line responsibilities … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯

We are looking for a 3rd Line support engineer/infrastructure engineer to join our market leading SaaS client. This is a customer facing role supporting a range of bespoke applications, both hosted and on prem, where you will need demonstrable experience installing, migrating and configuring SaaS applications. You will need experience troubleshooting complex issues in both … an operational support role and for new project work. Key responsibilities ** Lead installations, upgrades, and configuration of bespoke solutions in client environments, coordinating closely with internal teams ** Act as a senior escalation point, providing expert level support and taking full ownership of advanced technical incidents ** Troubleshoot and resolve complex server, software, and compatibility challenges ** Build and maintain detailed … documentation for processes, configurations, and deployments to support knowledge sharing It's a small team, and they want really passionate technologists with a genuine interest infrastructure. They have an excellent reputation as an employer with a very low turnover as staff because people really enjoy working there. They offer a very generous hybrid working policy with only a few More ❯

manufacturing business based in Brighouse, who have created a new role as the business are expanding their IT remit and looking for an self sufficient, enthusiastic and knowledgeable IT Support Engineer with experience across 1st & 2nd line support with the autonomy to move into some 3rd line support with training and development within the role. Responsibilities … Provide 1st and 2nd line Desktop Support, take ownership of problems and provide escalation Operate the IT Helpdesk system to ensure all calls are logged, assigned correctly and closed in a timely manner. Diagnose and resolve technical hardware, network and software issues. Assist the IT Manager in technical projects, including documentation and planning Create new users, manage security permission … Asset Management system, recording location of equipment, user ownership, warranty expiry Configure and deploy new laptops and desktops with critical software to users Assist the IT Manager in the support and deployment of the Company's IT Server and Network Infrastructure Manage the IT Helpdesk and provide escalation to other members of the IT Team Other Duties : Pro-actively More ❯

Are you a recent IT graduate or college leaver looking to launch your career in tech? Our Northampton-based Managed Service Provider (MSP) is seeking a motivated Junior IT Support Engineer to join our dynamic support team. The Role You’ll provide 1st and 2nd line support across a varied client base, working in Microsoft Azure … benefits package This role is ideal for someone starting out in IT — whether you’ve just finished your studies or are looking to build on early experience, we’ll support your development every step of the way. More ❯

Voice Support Engineer At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with More ❯

Position Overview We are seeking a highly skilled Support Engineer with strong expertise in Mirth Connect integration engine, EHR platforms (Epic, Cerner, and Athena etc.), and hands-on programming skills in Java, JavaScript, and Python. The ideal candidate will play a critical role in supporting, troubleshooting, and enhancing healthcare data integrations with different CCaS like (UCCE, Five9, NICE … CX1, etc.) and workflows to ensure seamless interoperability across Hospital and operational systems. Key Responsibilities Mirth Connect Support & Troubleshooting Diagnose and resolve issues in deployed channels, connectors, and message flows. Monitor and maintain integration engine performance, logs, and error queues. Optimize interfaces for scalability, security, and reliability. EHR Systems (Epic, Cerner, etc.) Support HL7, FHIR, CCD, and custom … Automation Develop and enhance scripts in Java, JavaScript, and Python for message transformations, automation, and integration support. Write utilities and monitoring scripts to proactively identify and resolve integration issues. Support development of APIs and microservices to extend system interoperability. Operational Support Provide Tier 2/Tier 3 support for integration-related incidents. Collaborate with cross-functional teams More ❯

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we … do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn … to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and third More ❯

About the Role We are seeking an experienced IT Support Engineer with current security clearance to join our team. In this role, you’ll provide technical support across a secure environment, ensuring systems, applications, and networks run efficiently and securely. You’ll be responsible for diagnosing and resolving issues, supporting end users, maintaining hardware/software, and … working within strict security protocols. Key Responsibilities Provide 1st and 2nd line support for hardware, software, and network issues. Install, configure, and maintain secure IT systems. Troubleshoot incidents, escalating where necessary to senior engineers or specialist teams. Ensure compliance with security standards and operational procedures. Maintain accurate documentation of incidents, fixes, and system changes. Support system upgrades, patching … and deployments. Requirements Active Security Clearance (must be valid at application stage). Proven experience in an IT support role (1st/2nd line). Strong knowledge of Windows operating systems and Microsoft Office suite. Familiarity with networking principles (TCP/IP, DNS, DHCP, VPN). Experience with Active Directory, user administration, and group policies. Excellent problem-solving and More ❯

IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join an established IT Managed Services business with a proven track record spanning … 20+ years. Start asap during Autumn 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure … problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. More ❯

community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking … eligible to go through this clearance. This position will be based on site near Chippenham. Your future duties and responsibilities We are looking for a talented and motivated Infrastructure Support Engineer to join our team. This role involves providing hands-on support for critical infrastructure systems, ensuring their reliability and security. You will work with cutting-edge … technologies and participate in an on-call rota to support business-critical systems 24/7. Key Responsibilities: - Provide technical support for VMware platform, Tanzu, Dell VxRail, and Dell Data Domain. - Troubleshoot key management systems like HashiCorp Vault and Thales HSM. - Support privileged access management solutions (BeyondTrust) and SSO systems (KeyCloak). - Have a foundational knowledge of More ❯

Job Title: Desktop Support Engineer Location : Dallas TX Duration : Long Term Contract Job Details : Typical requirements include: Technical knowledge of Operating Systems, SharePoint, Active Directory and infrastructure, networking basics, software, and applications. Proficiency with ITSM tools and ticketing systems for tracking and managing user support requests. Time management skills to multitask and adhere to SLAs. Problem-solving More ❯

Technical Support Engineer (Electrical) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking to use … will be Monday to Friday and require someone to be in the office full time. The Role: Technical point of contact for customers and Engineers Take ownership of technical support and resolve issues as soon as possible Specialist OEM training given on their range of high tech products The Person: Someone from an electrical background, such as installation or More ❯

Role: 1st/2nd Line Support Engineer Location: Swindon + Field-Based (Local to Swindon) Salary: £26,000 £28,000 A proactive IT Technician is required to deliver first- and second-line technical support across a group of Swindon-based clients. This field-based role involves maintaining technology infrastructure, resolving technical issues, and providing essential IT support … communication and a user-focused mindset. The successful candidate for this role must hold a full UK driving licence and have access to own vehicle. Key Responsibilities Provide onsite support for hardware/software issues (PCs, laptops, iPads, printers, AV, networking). Administer and maintain user accounts, devices, and system configurations. Support Office 365 tools including Teams, SharePoint … routine system checks, updates, antivirus monitoring, and documentation. Assist with onboarding/offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10/11, macOS, basic networking). Familiarity with Active Directory, Office 365, device imaging, and file/printer permissions. Strong problem-solving and organisational skills. Excellent customer More ❯

A well-regarded legal group in Southampton is seeking a capable and hands-on Infrastructure Support Engineer to join their internal IT team supporting multiple businesses and sites within the group. This role suits someone who has led or contributed significantly to an IT support function, with deep experience in Microsoft Azure and Office 365 environments. You … ll be supporting a professional user base, maintaining enterprise-grade infrastructure, and helping shape the firm’s technology roadmap. Key Responsibilities • Deliver high-level 2nd/3rd line support across infrastructure, networking, and cloud services • Lead or mentor junior IT staff, fostering a collaborative and service-oriented culture • Administer and maintain Microsoft Azure services, including virtual machines, identity, and … performance, implement upgrades, and ensure compliance with security standards • Collaborate with vendors and internal stakeholders on IT projects and service improvements What You’ll Bring • Strong experience in infrastructure support within a Microsoft-centric environment • Proven ability to lead/guide/mentor IT support teams • Hands-on expertise with Azure, Office 365, and Windows Server technologies • Excellent More ❯