We're looking for a skilled IT SupportEngineer to join our growing team who has a great combination of technical expertise and an operational focus. Our ideal candidate is someone passionate about technology, problem-solving, and providing seamless support to end-users. -Providing IT support to internal teams and, on occasion, external members, troubleshooting hardware … IT projects, including system rollouts, upgrades, and new tool implementations.-Collaborating with internal stakeholders and providing training on new tools and processes. You'll need:Solid experience in IT support, including troubleshooting and resolving technical issues.Strong knowledge of Microsoft 365 and Intune administration.Basic PowerShell skills for scripting and automation.Familiarity with ITSM platforms (e.g., HALO ITSM) and managing a CMDB.Proven More ❯
27.5K-£28.5K per annum Permanent role Gateshead location 33 days holiday Employer Pension contribution Annual Bonus based on Company and individual performance Health & Wellbeing services (Remote GPs, Mental Health Support, Physio) Life Assurance Cover THE BUSINESS Westray Recruitment Group is looking to recruit a 1st Line SupportEngineer to work within a busy IT team based in … the Gateshead area. The successful candidate will resolve support tickets that are raised by their colleagues and work closely with our IT team to ensure business objectives are met. You will work to support the continuity of service for all IT equipment and services across the business. This will involve working closely with third party customers and suppliers More ❯
Reston, Virginia, United States Hybrid / WFH Options
Gridiron IT Solutions
Cloud SupportEngineer Location: Reston, VA Work Type: Onsite Remote Work: No Shifts Available: 8 am - 4:30 pm open 12 am - 8:30 am open The Cloud SupportEngineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues … Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud SupportEngineer will perform tasks such as: Roles and Responsibilities Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools Respond to incident tickets in a … fixes and make recommendations to engineering team for system improvements for consideration in future releases Document system issues resulting in system outages and coordinate change though change management process Support collaboration across operations, development teams and external partners Support "tiger team" calls to streamline knowledge sharing and timely resolution of system issues Monitor solution performance according to client More ❯
Are You Passionate About the Satellite Space? Join Us as a Technical SupportEngineer Location: Cornwall, UK Salary: Competitive DOE What’s in it for you? Career Growth: Join a thriving team and develop your skills in a dynamic environment with clear advancement pathways. On-Site Work: Work in a collaborative environment, engaging directly with your team and … technical training to enhance your expertise in satellite and network technologies. Supportive Team Culture: Collaborate with a dedicated team, fostering mentorship and knowledge sharing. Your Role: As a Technical SupportEngineer, you will be a vital part of our global support team, ensuring the smooth operation of intricate satellite communications systems. You will provide top-tier technical … support while resolving complex customer inquiries across a range of technologies, including IT infrastructure, firewalls, and satellite antenna systems. Key Responsibilities: Customer Interaction: Manage and respond to customer inquiries efficiently, ensuring all service expectations and contractual obligations are met or exceeded. Technical Support: Deliver second-line support for technical issues across multiple platforms, including: Network Infrastructure: Troubleshoot More ❯
Are You Passionate About the Satellite Space? Join Us as a Technical SupportEngineer Location: Surrey, UK Salary: Competitive DOE What’s in it for you? Career Growth: Join a thriving team and develop your skills in a dynamic environment with clear advancement pathways. On-Site Work: Work in a collaborative environment, engaging directly with your team and … technical training to enhance your expertise in satellite and network technologies. Supportive Team Culture: Collaborate with a dedicated team, fostering mentorship and knowledge sharing. Your Role: As a Technical SupportEngineer, you will be a vital part of our global support team, ensuring the smooth operation of intricate satellite communications systems. You will provide top-tier technical … support while resolving complex customer inquiries across a range of technologies, including IT infrastructure, firewalls, and satellite antenna systems. Key Responsibilities: Customer Interaction: Manage and respond to customer inquiries efficiently, ensuring all service expectations and contractual obligations are met or exceeded. Technical Support: Deliver second-line support for technical issues across multiple platforms, including: Network Infrastructure: Troubleshoot More ❯
L1 Application SupportEngineer Application Deadline: 30 June 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow/Hybrid Reporting To: Head Of Application Support Description We're looking for proactive and customer-focused L1 Application Support Engineers to join our growing support team. As the first point of contact for our … customers, you'll play a key role in delivering high-quality application support, managing incoming requests, and ensuring issues are logged, triaged, and resolved in line with service level agreements. This role offers the opportunity to work across a varied customer base, supporting business-critical applications, carrying out system health checks, and contributing to ongoing service improvements. You'll … excellent communication skills, experience in service desk operations, and a passion for delivering great customer service - we'd love to hear from you. Key Responsibilities Providing 1st line application support ensuring all requests for support are logged, categorised, and triaged to ensure SLAs are met Carry out initial investigations and troubleshoot where possible to resolve issues Escalate incidents More ❯
We are looking for a IT SupportEngineer to join our Culligan UKI IT team. In this position, you'll play a crucial role in delivering first class IT support as you troubleshoot hardware and software applications across the UK and Ireland. Your contributions will be essential in providing outstanding first and second line support and … collaborating on exciting IT projects designed to enhance our current business systems. In this dynamic and hands-on position, you'll engage in all facets of business support and development related to IT. You'll have the opportunity to work independently as well as collaborating with team members based in different business units across Culligan UKI, offering assistance to … to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft 365 application support, Azure and Intune management, Enterprise financial systems More ❯
Climate focused organisation, sustainability focus. MS365, Intune, Networking, Security. Project variety, progressive tech, career development. IT SupportEngineer needed to join a small team at their amazing Exeter offices (onsite daily). Were on the hunt for someone with an excellent coverage of infrastructure support, a proactive and inquisitive approach and excellent communication skills. You will be … completing a good mixture of support tasks and project work that will excite and challenge you within a small but supportive and learning-driven team. What skills you'll be needing Microsoft 365 including Entra (Identity), Exchange (Email), Defender (Security), and Intune (Endpoint Management). Understanding of Networking, DNS, DHCP, VPNs, Switches and firewalls. Experience implementing and maintaining security … attitude, keen to work on and take ownership of projects. What you'll be doing This role will involve a good mix of 1st through to sometimes 3rd line support challenges alongside some interesting project challenges you wont find elsewhere. You will be supporting approx. 100 users across a wide range of MS and network technologies. As part of More ❯
Climate focussed organisation, sustainability focus. MS365, Intune, Networking, Security. Project variety, progressive tech, career development. IT SupportEngineer needed to join a small team at their amazing Exeter offices (onsite daily). Were on the hunt for someone with an excellent coverage of infrastructure support, a proactive and inquisitive approach and excellent communication skills. You will be … completing a good mixture of support tasks and project work that will excite and challenge you within a small but supportive and learning-driven team. What skills you'll be needing Microsoft 365 including Entra (Identity), Exchange (Email), Defender (Security), and Intune (Endpoint Management). Understanding of Networking, DNS, DHCP, VPNs, Switches and firewalls. Experience implementing and maintaining security … attitude, keen to work on and take ownership of projects. What you'll be doing This role will involve a good mix of 1st through to sometimes 3rd line support challenges alongside some interesting project challenges you wont find elsewhere. You will be supporting approx. 100 users across a wide range of MS and network technologies. As part of More ❯
based in Maldon, Essex. Were looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines IT support, installation, and administration ideal for someone who thrives in a fast-paced, client-focused environment. About the Role: Youll be providing technical support to our growing business client … London) access to personal transport is a big plus Working collaboratively as part of a close-knit team What Were Looking For: Previous experience in IT helpdesk or technical support Strong communication skills clear, friendly and professional A practical, proactive attitude, with a genuine interest in IT and problem-solving Someone keen to expand their technical knowledge and grow … within the IT support sector Relevant qualifications and/or demonstrable hands-on experience This is an ideal opportunity for someone who wants to play a key role in a professional, high-quality service environment while continuing to develop their technical skill set. More ❯
in Maldon, Essex. We’re looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines IT support, installation, and administration — ideal for someone who thrives in a fast-paced, client-focused environment. About the Role: You’ll be providing technical support to our growing business … access to personal transport is a big plus • Working collaboratively as part of a close-knit team What We’re Looking For: • Previous experience in IT helpdesk or technical support • Strong communication skills — clear, friendly and professional • A practical, proactive attitude, with a genuine interest in IT and problem-solving • Someone keen to expand their technical knowledge and grow … within the IT support sector • Relevant qualifications and/or demonstrable hands-on experience This is an ideal opportunity for someone who wants to play a key role in a professional, high-quality service environment while continuing to develop their technical skill set. More ❯
enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Infrastructure SupportEngineer, you will promote the availability, performance, security, effective provisioning, installation/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate … resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT), obtain feedback, to promote service understanding Support regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business … quickly and proactively working closely with the Security team Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved Follow appropriate controls over configuration, change More ❯
enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Infrastructure SupportEngineer, you will promote the availability, performance, security, effective provisioning, installation/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate … resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT), obtain feedback, to promote service understanding Support regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business … quickly and proactively working closely with the Security team Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved Follow appropriate controls over configuration, change More ❯
Description We are looking for an experienced Level 2 SupportEngineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one … for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level 1 Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure … coordinate incident resolution. Update documentation for the Knowledge Base (IT Glue). Completing project tasks. Skills & Experience Must have 3+ years' experience working in a customer-facing service desk support role, ideally an MSP. Must hold or have desire to hold Microsoft Intermediate/Expert Level certifications. Good knowledge of PowerShell scripting with a desire to develop this further. More ❯
ME19, West Malling, Kent, Kings Hill, United Kingdom
Virtuoso IT Limited
Description We are looking for an experienced Level 2 SupportEngineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one … for the team for all current and new supported products. Analysing, troubleshooting, and resolving endpoint, server, application and network issues. Acting as a point of escalation from Level 1 Support Analysts Provide in-depth training and mentoring of team members. Providing support to many different end-customers, ensuring timely resolution of incidents, and great customer satisfaction. Managing infrastructure … coordinate incident resolution. Update documentation for the Knowledge Base (IT Glue). Completing project tasks. Skills & Experience Must have 3+ years' experience working in a customer-facing service desk support role, ideally an MSP. Must hold or have desire to hold Microsoft Intermediate/Expert Level certifications. Good knowledge of PowerShell scripting with a desire to develop this further. More ❯
Employment Type: Permanent
Salary: £30000 - £38000/annum + Bonus (Depending on Experience)
The Role Part of a well-established, busy Service Desk team, fielding in excess of 2000+ new support requests each month, from a diverse range of clients, you will be part of the face of the company, helping to resolve technical issues directly or as escalated to you as a Second Line team member. In addition, you will be … involved in project work, supporting the specification of infrastructure and software solutions and their implementation, to support the business needs of our existing and new clients. The role requires a candidate who is driven, solution focussed, who can collaborate with internal and external stakeholders, and who has a proven track record of working within a fast-paced environment whilst … role is primarily office-based but at times will include fieldwork. This role is based in Cornwall, at our Bodmin location. Duties & Responsibilities As a Second Line Service Desk Engineer: Provide Second Line technical assistance to a range of businesses of different sizes, across different industries. Help manage and monitor the helpdesk, identify and troubleshoot issues, and perform necessary More ❯
and ultimately, be more fulfilled. Note: Candidates must be eligible to work in Belgium Fluent in Dutch and French Job Summary: We are seeking a dedicated and skilled Onsite SupportEngineer to join our IT team. The ideal candidate will provide support for our users, ensuring smooth and efficient operation of IT systems and services. This role … involves troubleshooting hardware and software issues, providing technical assistance, and maintaining IT infrastructure. Key Responsibilities Provide Support: Respond to and resolve technical issues related to hardware, software, and network systems in a timely manner (SLA & KPI). Troubleshooting: Diagnose and troubleshoot technical problems, including desktop PCs, laptop PCs, tablets, smartphones, video conference systems, and Cisco switches (hand & eyes), and … printers. User Assistance: Assist users with IT-related queries and provide support on software and hardware usage. Incident Management: Log, track, and manage incidents and service requests using the company's IT service management system (ServiceNow). Installation & Configuration: Install, configure, and maintain computer hardware, software, systems, networks, printers (toner replacement), scanners, video conference systems, and Cisco switches (hand More ❯
appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer SupportEngineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. You will also be involved in the deployment of our EMR solutions … software development processes and technologies Strong experience of Microsoft Windows server and desktop operating systems Excellent knowledge and experience of Microsoft SQL Server Proven work experience as a TechnicalSupport Engineer, Application SupportEngineer or similar role Ability to provide step-by-step technical help, both written and verbal Ability to diagnose and troubleshoot technical issues. Excellent problem … provides deep domain expertise and sets the standard for quality, service, and support. As part of Constellation Software, the Constellation Kidney Group is backed by the best practices and support of a parent company dedicated to delivering mission critical software for life. Diversity within the workplace At CCL we are pleased to say we create a diverse and inclusive More ❯
Stockton-on-Tees, Cleveland, England, United Kingdom Hybrid / WFH Options
Razorblue Ltd
razorblue role: We are looking for a 1st Line SupportEngineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity Troubleshoot and fix technical faults and issues Respond to client queries and service … Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Basic network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in Active Directory … and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual More ❯
Role: IT Support Location: Mansfield Salary: £28,000 - £30,000 Benefits; * A collaborative and supportive work environment. * On site parking * Opportunities for career development and training. * Competitive salary and benefits package. * Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors … not only of the highest quality but also maintained to exacting standards. Role Overview: To monitor and maintain the computer systems and networks within the organisation in a technical support role. To work on tickets issued from the IDSL Hub ticketing system, and to resolve them quickly and efficiently, elevating where necessary. Install and configure computer systems, diagnosing hardware … and correctly. The Company reserves the right to vary your duties and responsibilities at any time to suit the company's needs. Responsibilities: * Work on Helpdesk tickets, helping the support team prioritise and resolve tickets within an acceptable timeframe. * Setup and configure new computer hardware. * Setup and maintain user accounts and permissions through AD. * Setup and maintain user email More ❯
and Linux Server Oversee daily operations and serve as the main partner for local technical Services Conduct regular status meetings infrastructure teams (local and global) Collaborate with the global support team for service center transitions Profil Successfully completed studies in Informatics, Electronics or a comparable field Proven experience in IT and OT solution Management Familiarity with Windows and Linux More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom
TPXImpact Holdings Plc
operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan Responsibilities Work as part of the IT Support team in a third line support role; helping users with a wide range of SaaS & PaaS applications and acting as an escalation point within the team. Complete the … onboarding of users onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuration of new equipment. Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistently high standards for management of our IT estate, creating process and technical documentation as required. Work within information security … External interactions - Mostly internal interactions Strategic timeframe working towards - 1-3 year business plan About You Professional knowledge and experience Essential Previous experience in 2nd/3rd line IT support roles. Experience administering Microsoft Entra ID and/or Google Workspace. Creating and managing Microsoft Azure Subscriptions. Mobile device management tools, ideally InTune or Jamf Working on and supporting More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Sanderson Recruitment Plc
1st line SupportEngineer, IT Support, Service Desk Perm Bristol Hybrid £25-29k Our client, a leading and expanding IT MSP located in the Bristol area, and a Microsoft cloud service provider, is looking to hire a 1st line SupportEngineer The successful candidate will offer outsourced, 1st line IT support (Service desk … security, hybrid cloud as well as modern workspace. Responsibilities: 1st line tech support via phone, email, remote and deskside. Strong customer service experience Troubleshoot & resolve hardware, software and network issues to provide resolutions. Escalate complex issues to the 2/3 tier support or to the relevant supplier. Maintain records of customer interactions in the ticketing system. Ensuring … high levels of customer satisfaction through timely & effective problem resolution. Skills and experience required (not all essential): Office 365 Intune Windows Active Directory Previous experience in an IT support/Service Desk/1st line support role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
1st line supportengineer, IT Support, Service DeskPermBristolHybrid£25-29k Our client, a leading and expanding IT MSP located in the Bristol area, and a Microsoft cloud service provider, is looking to hire a 1st line supportengineer The successful candidate will offer outsourced, 1st line IT support (Service desk), security, hybrid cloud … as well as modern workspace. Responsibilities: 1st line tech support via phone, email, remote and deskside. Strong customer service experience Troubleshoot & resolve hardware, software and network issues to provide resolutions. Escalate complex issues to the 2/3 tier support or to the relevant supplier. Maintain records of customer interactions in the ticketing system. Ensuring high levels of … customer satisfaction through timely & effective problem resolution. Skills and experience required (not all essential): Office 365 Intune Windows Active directory Previous experience in an IT support/Service Desk/1st line support role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we More ❯
IT SupportEngineer with 1 st and 2 nd Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT SupportEngineer for the Bank’s Mayfair London office. You will have at least 3 to 5 years … experience of 1 st and 2 nd Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will … of IT work for 2024 (new imaging process ?" new ITSM tool ?" and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support ?" Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European More ❯