Job Title: IT SupportEngineer Salary: Up to £26,000 Type: Full-Time About the Role: We are seeking an experienced and driven IT SupportEngineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems* Resolving incidents and service requests in a timely manner* Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting* Windows OS, Active More ❯
Job Title: IT SupportEngineer Salary: Up to £26,000 Type: Full-Time About the Role: We are seeking an experienced and driven IT SupportEngineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active More ❯
Employment Type: Permanent
Salary: £24000 - £26000/annum Training - Hands on - Exposure
Middlesbrough, North Yorkshire, North East, United Kingdom
Nextech Group Limited
Job Title: IT SupportEngineer Salary: Up to £26,000 Type: Full-Time About the Role: We are seeking an experienced and driven IT SupportEngineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active More ❯
Technical SupportEngineer/Field & Remote Support EngineerLocation: Redruth, Cornwall, UKFull-Time, PermanentAs a Technical SupportEngineer/Field & Remote SupportEngineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical … portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering.Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and … supporting the shift Team Lead with operational guidance.Key Responsibilities of Technical SupportEngineer/Field & Remote Support EngineerRespond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded.Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments More ❯
Glasgow, Glasgow City, City of Glasgow, United Kingdom
ISR RECRUITMENT LIMITED
The Opportunity: My client are looking for an enthusiastic IT SupportEngineer to join and support their IT team. You will provide support on a variety of hardware and software issues across the business, diagnosing and troubleshooting to resolve fault and configuring new systems. This role would fit someone who has completed a Level 3 Apprenticeship … in IT or a driven individual with prior first line support experience or relevant qualifications. Skills and Experience: Basic knowledge of Windows operating systems and familiarity with MS Office and Office 365 Understanding of basic networking (IP addressing, DNS, DHCP) Experience using ticketing systems (e.g., ServiceNow, Zendesk, Jira) Basic troubleshooting of hardware (PCs, printers, monitors, etc.) Familiarity with Active … Directory (e.g., password resets, account unlocks) Remote support tools knowledge (e.g., TeamViewer, AnyDesk, RDP) Role and Responsibilities: Answering and logging incoming IT support requests via phone, email, or chat Diagnosing and resolving common technical issues (password resets, software errors, connectivity issues) Escalating unresolved issues to second or third-line support Providing remote support to users and More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum (plus excellent company benefits)
We are looking for an experienced 2nd Line SupportEngineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company. In this position you will 2nd Line IT Support to my clients' growing customer base. … The ideal candidate will come from an outsourced or MSP environment. Requirements: 2nd Line support experience - preferably within an MSP environment Remote & customer facing support Windows Server 2008 - 2022 Active Directory, Exchange Hyper V Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Full driving license Your communications skills, both written and verbal, must also be More ❯
IT 3rd Line SupportEngineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rd line engineer to join their team. In this role you will play a vital part in … thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rd line technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security and virtualisation and will also have experience of … supporting network infrastructure and wireless connectivity in a large corporate setting. As this role is both technical and operational you will support the day-to-day running of the IT Servers and Networks to agreed service levels and installation of new hardware and systems when required with participation as a project team member and in some cases project lead More ❯
IT 3rd Line SupportEngineer - £35,000/£38,000 - Hull Principal IT are proud to be supporting an MSP in Hull who provide IT services and digital support to health care providers that are looking for an IT 3rd line engineer to join their team. In this role you will play a vital part in … thrives in a fast-paced environment, loves troubleshooting, and has a passion for IT that extends beyond the screen. You will provide a range of 2nd & 3rd line technical support services for the organisations server and network infrastructure, including hardware and software support, development & implementation for systems, servers, storage, security and virtualisation and will also have experience of … supporting network infrastructure and wireless connectivity in a large corporate setting. As this role is both technical and operational you will support the day-to-day running of the IT Servers and Networks to agreed service levels and installation of new hardware and systems when required with participation as a project team member and in some cases project lead More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
3rd Line SupportEngineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line SupportEngineer to join their team. Job Description As a 3rd Line SupportEngineer, you will play a crucial role in the company's … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line SupportEngineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯
Technical Sales & SupportEngineer - RF & Microwave We are looking for a Technical Sales & SupportEngineer to assist customers with RF & microwave solutions while driving new business opportunities across the UK and Ireland. This role involves working with clients in defence, aerospace, satellite communications, scientific research, and industrial sectors, providing both technical expertise and commercial support. Key … Responsibilities Provide technical advice and support to customers on RF & microwave products Build and maintain strong relationships with existing clients Identify and develop new business opportunities Conduct product demonstrations, training sessions, and technical presentations Work alongside engineering and sales teams to create tailored solutions Attend trade shows, industry events, and on-site meetings to promote products Prepare technical documentation More ❯
Freelance IT Helpdesk SupportEngineer (Antwerp) We are seeking an IT Helpdesk SupportEngineer to provide first-line technical support for our Client in the Logistics Sector. You will be responsible for diagnosing, troubleshooting, and resolving technical problems related to hardware, software, and networking issues. As a part of the IT support team, you … will play a key role in ensuring the smooth operation of the company's technology infrastructure and delivering exceptional customer service. Responsibilities: Provide first-line support for all IT-related issues raised by end-users via phone, email, or ticketing system. Troubleshoot and resolve issues related to desktops, laptops, printers, and other hardware devices. Diagnose and resolve software issues … and company-specific software. Assist with network connectivity issues (Wi-Fi, VPN, LAN, etc.) and guide users through basic troubleshooting steps. Escalate complex or unresolved issues to higher-level support teams (2nd/3rd line). Ensure timely follow-ups with users to provide updates on the status of their issues and ensure resolution satisfaction. Install, configure, and maintain More ❯
Job Description IT Support Analyst Engineer Our client is seeking to recruit an IT Support Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing IT support to staff and group colleagues. Responding to … service outages and IT-related problems; maintaining system security. Providing IT support to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing support. Coordinating between London users and More ❯
3rd Line IT SupportEngineer (Cyber Security) Swansea £35,000 to £45,000 + Company Benefits, Company Bonus & Training Are you an 3rd Line IT SupportEngineer looking to join a proactive company engaged in cyber security, partnered with the best-in-class vendors, providing industry leading solutions, all while using cutting edge technology at the … location or shift pattern, this really is the company to join to take the next step in your career. In this role you will be a 3rd Line IT Support Engineer. You will be a senior point of escalation for the company, working towards solutions design and working across multiple projects and technology. You will be exposed to: Microsoft … IT roles is required Able to configure hardware, software, systems, networks and servers Excellent communication skills Able to work independently and as part of a team Keywords: IT, IT Support, Solutions, Swansea, Networking, Engineer, IT Solutions, 3rd Line IT Support Engineer. Ref: BBBH19665 If you are interested in this role, click 'Apply Now' to forward an up More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum Company Bonus, Company Benefits, Tra
3rd Line IT SupportEngineer (Cyber Security) Swansea £35,000 to £45,000 + Company Benefits, Company Bonus & Training Are you an 3rd Line IT SupportEngineer looking to join a proactive company engaged in cyber security, partnered with the best-in-class vendors, providing industry leading solutions, all while using cutting edge technology at the … location or shift pattern, this really is the company to join to take the next step in your career. In this role you will be a 3rd Line IT Support Engineer. You will be a senior point of escalation for the company, working towards solutions design and working across multiple projects and technology. You will be exposed to: Microsoft … IT roles is required Able to configure hardware, software, systems, networks and servers Excellent communication skills Able to work independently and as part of a team Keywords: IT, IT Support, Solutions, Swansea, Networking, Engineer, IT Solutions, 3rd Line IT Support Engineer. Ref: BBBH19665 If you are interested in this role, click 'Apply Now' to forward an up More ❯
IT SupportEngineer (SC Cleared) - 452928 Inside IR35 contract - £21 per hour - (start date ASAP - till 12th of Dec) Role will require being onsite everyday - office location Tidworth Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage … and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish … IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. More ❯
IT SupportEngineer (SC Cleared) - 454267 Inside IR35 contract - £25 per hour - (short term assignment 1st October - 31st October) Role will require being onsite everyday - office location Lossiemouth Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage … and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish … IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Mexa Solutions LTD
German-Speaking IT SupportEngineer - Solve it. Support it. Speak their language. £25,000 - £35,000 | Fully Remote | IT Service Provider You’re the go-to person when something breaks, and you’re fluent in more than just IT. You speak fluent German and know how to deliver brilliant tech support in a way that makes … reset or a tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider , providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking , so you'll need to be fully fluent, either native or business-level German. What’s … Location : Fully remote - work from anywhere in the UK. Language Skills : Use your German every day while building your IT career Variety : A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more Culture : Join a friendly, collaborative MSP with a solid reputation and loyal client base Stability : Support a long-term customer with More ❯
Onsite IT Field SupportEngineer who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider. SALARY: £32,000 - £34,000 per annum (depending on experience) with up to £2,000 Bonus + Benefits LOCATION: Battersea, London (SW11) You will be based on … pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an OnsiteIT Field Support Engineerwho has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support. Working as the Onsite IT Field SupportEngineer you will … provide desktop support for all issues while responding to first line and second line service tickets. As a successful candidate you will work with an awesome team and escalate all problems to the next level of support for guidance as well as contact third-party vendors for warranty service repair. DUTIES Your duties as the Onsite IT Field More ❯
IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group … assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT projects. End User Computing support for all staff. Coordinator between the London More ❯
2nd Line IT SupportEngineer (MSP) Location: West Lancs Salary: £27 32k plus Medicash, free parking, + more benefits The Opportunity for you Are you currently working on a service desk, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to contract wins, our client is looking … to add to their service desk team. As an IT SupportEngineer, youll be based in the West Lancs office for an MSP who provide solutions to a range of clients. These have recently won contracts and in turn, needs to grow out their support team. Safe to say theyre heading in the right direction. The service … and in turn be offered promotions a perfect opportunity for somebody wanting to progress their career. Ideally, wed be looking for someone who has: * Previous experience in either a support desk or customer facing role * Windows Server 11-10 OS & Desktop OS experience * Active Directory & Azure AD * Proven experience troubleshooting and diagnostic experience via logs, tickets and reports * RMM More ❯
11065SR1 £35k - 40k per year + benefits IT SupportEngineer - 2nd Line Seaford, East Sussex Up to £40,000 Onsite Our client is hiring a self-sufficient, hands-on2nd Line IT Support Engineerto join their team in the Seaford area. This fully onsite role is ideal for someone confident working independently across hardware, networks, and Microsoft-based … Supporting and maintaining PCs, servers, printers, and network devices Troubleshooting LAN/WAN, VPN, and firewall issues (FortiGate a plus) ️ Managing Wintel services, Microsoft 365, and Active Directory Handling support tickets and contributing to IT infrastructure projects What we're looking for: ️ 3+ years of IT support experience ️ Strong 2nd line skills and a proactive, independent mindset ️ Comfortable More ❯
Level 2 Service Desk Engineer Central London - Onsite £38,000 - £42,000 + Paid certifications + Excellent Benefits package! Are you looking to join a fast-paced environment where learning + development is prioritised with lucrative incentives on offer? I'm on the lookout for a dynamic individual to join an established onsite team as a 2nd Line Service … Desk Engineer to provide technical software, hardware, and network problem resolution onsite to a prestigious list of clients. You will be tasked with performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. You'll also provide technical solutions in a user-friendly, professional manner, facilitating one-to-one end user … Activities may include: Log, and Investigate customer tickets, where possible applying a permanent fix or an agreed workaround to restore service. Provide Level 2 Server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix. End to end ownership of a customer ticket, identifying the underlying cause and managing the implementation of More ❯
Second Line Engineer - Networking & Systems Upgrade Focus Derby (On-site) £30,000 - £35,000 DOE Role: This internal IT support role is ideal for someone who thrives in a fast-paced environment with the freedom to manage projects end-to-end. you'll be the driving force behind keeping infrastructure secure, scalable, and future-ready. This role offers … exposure to a wide array of technology allowing you to build the skills to progress in your career. Your Responsibilities: Deliver both remote and onsite IT support to a variety of clients Diagnose and resolve hardware, software, and network problems efficiently Take responsibility for maintaining and monitoring IT infrastructure covering servers, networking equipment, and cloud platforms Install and configure … new hardware and software, ensuring smooth deployment and minimal disruption Play an active part in implementing cybersecurity best practices, including system updates and user awareness Support senior engineers on more complex technical challenges and project work Provide outstanding customer service, keeping users informed and ensuring all issues are resolved promptly The Ideal candidate would have: Previous experience in IT More ❯
A software company based near Durham are recruiting for a Technical SupportEngineer to join their team. The role will be responsible for providing 1st and 2nd line support, resolution of tickets and service requests within the defined Service Level Agreements, as well as direct involvement in the deployment, configuration and integration of the software. Responsibilities Providing … direct Application Support and consulting on the implementation and usage of company software. Managing own workloads, ensuring support tickets are in adherence to SLAs. Working with the support team to handle service requests: including logging, processing and the assignment of tickets through the Ticketing Portal. Responsible for evaluating tickets and escalating into L3 support when necessary … including being able to continue to work or provide insight on that ticket when in L3 or L4 escalation. Developing customer relationships and building rapport to enhance the support service. Providing expert knowledge of the company's extensive product range to be able to make recommendations and share advice on the implementation and usage of software. Managing installations and More ❯
Onsite IT SupportEngineer London - Tower Bridge Area Salary £40,000 per annum London-based Managed Service Provider (MSP) delivering smart, agile, and user-focused IT solutions to innovative businesses. We are growing our team and seeking a passionate Onsite Engineer to join us in a full-time onsite role primarily based at our client site in … Tower Bridge. This is a fantastic opportunity for a proactive, hands-on IT professional eager to make a real difference. You will be the vital link between our remote support teams and the client, ensuring smooth day-to-day IT operations, rapid issue resolution, and excellent service delivery on-site. You'll be working in a dynamic environment where … your expertise and attitude directly impact business success. Key Responsibilities Provide on-site technical support, troubleshooting, and resolution for hardware, software, network, and peripheral issues across desktops, laptops, printers, and related equipment. Collaborate closely with our remote Helpdesk and 2nd/3rd line teams to escalate, coordinate, and resolve complex issues promptly. Manage Workstation setups, upgrades, and deployments, ensuring More ❯