3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations … via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are 07:00-15:00 and 11:00-19:00 Technical More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
Application Support Analyst/Engineer required for my client in Maidenhead, Berkshire. This role is 2 days onsite and 3 days work from home. After your probation period you will be working 24/7 support on a 1 in 4 basis. You will be paid an extra £450 per week. In this role you'll be More ❯
Greenbelt, Maryland, United States Hybrid / WFH Options
Pearl River Technologies
Job Title: VMware Cloud Foundation Systems Engineer - NASA Support Job Location: Greenbelt, MD (Hybrid) Description The VMware Systems Engineer is responsible to provide technical leadership for a team maintaining a VMware Cloud Foundation virtual environment to include Windows, Linux, on-prem, and AWS environments, and a strong security posture. This position supports a group of flight dynamics … . The FDF is a NASA Mission Essential Infrastructure facility that provides multi-mission navigation services for a wide range of robotic and human space flight spacecraft missions. Responsibilities Support VMware to include Cloud Foundations Support virtualization technologies such as vSAN, NSX, vSphere, vCenter, ESXi, STS, etc. Provided support to help manage and troubleshoot the VMware environment. … reliability, and performance. Assess the current infrastructure state, identify areas of improvement, and make recommendations regarding technology, processes, and documentation. Develop, implement, and manage quality processes and standards. Direct support all system administration activities. Evaluating system subscriptions and licenses and work with Procurement Analyst to get quotes for submitting renewals. Sharing in an onsite support role as Goddard More ❯
Time Appointments are thrilled to be working on behalf of an award-winning company based in Ipswich who are looking for an IT Support Engineer. Key Duties: Provide first line investigation, diagnosis, escalation and resolution of incidents and service requests in line with documented procedures to ensure high availability and efficient running of IT systems for the business. Maintain … IT equipment and operational records efficiently and accurately to enable effective support of systems by the IT support function. Provide support, documentation and cover for the Service Desk to ensure that consistent support services to the users and business are maintained. Maintain standards within and around the IT support function Candidates must have the following … GCSE's (or equivalent) at grades A-C to include English and Maths. Experience working within an IT Support environment. Broad understanding of computer networking concepts. Detailed understanding of servers, clients, applications and communications. Previous experience with Microsoft Desktop technologies. More ❯
growth. Find your future with us. The Boeing Portal in Fleet, Hampshire houses the Strategic Experimentation & Analysis team whose role is to conduct Operational Analysis, Simulation and Modelling in support of Boeing UK and Europe. The purpose of the role is to work within an established team of Operational Analysts with experience in the Air, Maritime, Land, Cyber and … behalf of European governments and National Defence requirements. The analysis work undertaken within the Boeing Portal focuses on the provision of hard quantitative evidence that can be used to support business cases for multiple high-level decisions across a broad portfolio of activities. Candidates must therefore have a mathematical background and be comfortable with the provision of empirical evidence … directly with customers and other Boeing colleagues. Responsibilities and Focus Typical Focus Areas are as follows : Market Analysis : Reviewing potential military uses of Boeing products through quantitative means to support the growth of the Boeing business for new and existing markets. Force Structures Analysis : Using the full spectrum of Operational Research techniques (soft and hard) to develop internal and More ❯
Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help create … sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with … testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing More ❯
Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help create … sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products efficiently and accurately. Research and explain possible solutions and/or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with … testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating to customers and support tickets are accurate and up to date. Attend regular training and meetings to maintain and expand knowledge and performance level. Understand and strive to meet or exceed Hotline Team targets while providing More ❯
Alfreton, Derbyshire, East Midlands, United Kingdom
Renzo Talent Ltd
1st/2nd Line IT Support Technician Location: Alfreton, Derbyshire Salary: Up to £30,000 per annum Job Type: Full-Time, Permanent We're working on behalf of our client, a well-established and growing organisation based in Alfreton, to recruit a talented and motivated 1st/2nd Line IT Support Technician to join their internal IT team. … This is an excellent opportunity for someone with a solid foundation in IT support whos looking to develop their skills in a dynamic and supportive environment. Youll be the first point of contact for users across the business, troubleshooting and resolving a wide range of hardware, software, and network issues, escalating where necessary. Key Responsibilities: Provide 1st and 2nd … line technical support to internal users (on-site and remote) Troubleshoot and resolve hardware, software, and network issues Install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices) Set up new users, manage accounts, and maintain Active Directory Monitor and manage helpdesk tickets, ensuring timely resolution and escalation Document support issues and solutions for knowledge base purposes More ❯
Job Title: IT Support Assistant Salary: £35,000 – £40,000 per year (plus bonus and benefits) Job Type: Full-time, Permanent Location: Reigate (on-site, Monday to Friday) Benefits: Competitive salary with yearly bonus , Company pension , Employee discounts , Health & wellbeing programme , Enhanced maternity and paternity leave , Bereavement leave , Sick pay & Free on-site parking! The Role: This is an … excellent opportunity for someone looking to develop their IT career in a varied and hands-on role. As an IT Support Assistant, you will play a key part in maintaining IT systems and supporting end users, while gaining exposure to a wide range of technologies. You’ll work alongside an experienced IT lead, who will provide mentoring and support to help you progress. Key Responsibilities: Act as first-line support for hardware, software, and network issues. Set up and maintain laptops, desktops, mobile devices, and printers. Provide user support for common applications, including Microsoft Office. Carry out routine system checks, maintenance, and updates. Assist with Active Directory tasks such as account creation and password resets. Troubleshoot More ❯
Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 1st line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication skills Self-motivated and enthusiastic Previous experience in an IT … support capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals Supporting and configuring server solutions including Windows, Exchange and virtualisation e.g. VM Ware Active Directory, DNS, DHCP and Group Policy Back up solutions and principles Preventative maintenance on PCs, networks More ❯
Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday, 8:30am 5:30pm Benefits: 23 days holiday + bank … Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers site reports in SharePoint job folders. Liaise with purchasing More ❯
Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 – £28,000 salary (DOE) Monday – Friday, 8:30am – 5:30pm Benefits: 23 days holiday + bank … Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers’ site reports in SharePoint job folders. Liaise with purchasing More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum 23 days holiday, pension
Gloucester, Gloucestershire, South West, United Kingdom
Intake Talent
Job Title: IT Support & Service Coordinator Location: Gloucestershire - Office-based Salary: £26,000 £28,000 (depending on experience) Are you a confident, technically capable, and customer-focused individual looking to take the next step in your IT career? Our client is seeking an IT Support & Service Coordinator to play a key role in delivering excellent service to their … customers. This is an onsite role, combining hands-on first-line technical support with service desk coordination. Youll be the first point of contact for users, ensuring issues are resolved quickly and efficiently, while also keeping workloads organised so engineers can deliver outstanding service. Key Responsibilities: Act as the first point of contact for support requests via phone … issues (Microsoft 365, password resets, connectivity) Triage and escalate more complex issues to engineers with clear documentation Monitor and manage the ticket queue, ensuring timely updates and resolutions Organise engineer workloads to maintain SLAs and minimise bottlenecks Build client confidence through professional and reassuring communication Collaborate with accounts and sales teams to support smooth service delivery Identify recurring More ❯
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design … ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role involves debugging and … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design … ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role involves debugging and … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design … ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role involves debugging and … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design … ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role involves debugging and … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command … technology at the forefront of European missile system design, ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command … technology at the forefront of European missile system design, ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯
Leigh, ENG, GB, Greater Manchester, United Kingdom
Kingdom People
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2nd Line Engineer Location: Whiteley (3 Days WFH) Salary: £32,000 - £36,000 + Share Scheme AI Business | Modern Tech Stack | Young Culture | Flexible Hybrid Working Were partnered with a cutting-edge AI business in Whiteley thats shaking up the tech scene with innovative solutions and a bold growth plan. With a young, ambitious culture and a clear … vision for the future, theyre now looking for a 2nd Line Engineer to join their fast-moving team. This isnt your typical IT support role youll be working in a business thats built on innovation , with the chance to influence how IT supports next-gen AI solutions. Youll handle escalations, work directly with developers and product teams, and More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
True Track Software
About the Role We are looking for a motivated Support Desk Operative to join our growing team. This role is focused on providing excellent technical and customer support for our Pyramid Dealer Management System (DMS). Pyramid DMS is a comprehensive cloud hosted business management solution covering: - Unit Sales CRM Accounts & Administration Stock Control Workshop Management Workshop Tech … this an exciting opportunity to develop broad technical and sector knowledge. You don’t need prior experience with Pyramid — full training will be provided. What matters is your IT support background, your ability to pick up new systems quickly, and your enthusiasm for helping end-users solve problems. The role is primarily hybrid (3 days in the office … days from home), but we are also happy to consider candidates who prefer to be fully office-based. There may be opportunities for occasional on-site support and training visits — a full UK driving licence would be beneficial if you’d like to take part in these, but it is not essential. Key Responsibilities Provide 1st line supportMore ❯
IT Helpdesk Engineer Waterlooville Permanent, Full Time £26,208 Position Overview I am looking for a proactive and skilled Triage Engineer/IT Helpdesk to join a busy helpdesk team based in Waterlooville. In this role, you will act as the initial point of contact for all customer queries. Your responsibilities will include responding to incoming tickets via … first-line fixes where possible, escalating issues appropriately, and tracking daily tasks to ensure they are completed within agreed service levels. Key Duties Serve as the first line of support for all incoming incidents and service requests. Carry out initial investigation and troubleshooting of software issues and system errors. Assess and prioritise incidents based on severity and business impact. … a stronger internal knowledge base. Monitor performance logs and system alerts to identify and flag potential issues before they escalate. Escalate critical incidents promptly to management and relevant stakeholders. Support post-incident reviews by helping to identify root causes and suggest preventative actions. Skills & Experience Required Strong customer focus and commitment to delivering a high-quality service. Confident, self More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Reed Technology
You must be fully eligible to work in the UK to apply for this role We are seeking a passionate IT Support Technician to join a dynamic IT Support team. This role involves supporting a diverse range of IT systems and customers, both large and small. This is an exciting opportunity to be involved in various IT projects … and contribute to the management, upkeep, and enhancement of our internal systems. As an IT Support Technician, you will provide IT support to a wide range of customers and work on a whole range of exciting IT projects. You will assist in managing and enhancing internal company systems and produce quotations for IT projects. Continuously enhancing your knowledge More ❯