376 to 400 of 878 Permanent Support Engineer Jobs

1st Line Support Engineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st Line IT Support Engineers! After already placing within the business, we know firsthand how well they treat their staff and clients! This is a great move … for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will receive your own training platform account, fully paid for by the business to help your … the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining access to projects such as; site relocation, server installs and upgrades, implementing backup More ❯

Systems Support Engineer - £30,000 + Uncapped Bonus | Northampton | Permanent Are you a tech-savvy problem solver with a passion for supporting users and systems? Ready to take the next step in your IT career with a dynamic and growing business? We're looking for a Systems Support Engineer to join a forward-thinking technical team … in Northampton . In this role, you'll provide essential day-to-day support across Microsoft 365, Azure AD, Exchange Online, and Zoho CRM - helping to keep the business running smoothly and efficiently. What You'll Be Doing: Deliver front-line support for Microsoft tools including Office 365 Admin, Exchange Online, and Azure services Support users with … looking for variety, responsibility, and the chance to grow within a talented tech team — we want to hear from you! Apply now to start your next chapter in IT support and systems engineering. More ❯

you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in Bracknell, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support across a range of devices and platforms Handle … systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 2nd line support, ideally within an MSP environment, but not essential Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in communicating technical solutions Driving … license preferred (due to site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop/server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your day—remote support and face-to-face More ❯

Cloud Infrastructure & Application Support Engineer Cheadle (4 days office/1 day home) 34,000 - 40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & Application Support Engineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This is a hybrid role … with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key Responsibilities: Provide remote application support for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only , desktop environments, and Linux (Debian). … Administer SIP/VoIP platforms (3CX, Freeswitch, Kamailio, STUN). Write and troubleshoot SQL queries; maintain SQL Server environments. Maintain documentation, knowledge base articles, and support procedures. Ensure compliance with ISO9001, ISO27001, and CyberEssentials standards. Work with support desk tools (Salesforce Service Cloud desirable). Assist with system builds, UAT testing, and hardware/software licensing. Travel occasionally More ❯

Cloud Infrastructure & Application Support Engineer Cheadle (4 days office/1 day home) £34,000 - £40,000 + Bonus + Benefits An opportunity has arisen for an experienced Cloud Infrastructure & Application Support Engineer to join a growing team supporting mission-critical software used in the social care and assisted living sectors. This is a hybrid role … with high availability and compliance standards. The position offers exposure to Azure cloud technologies, networking, VoIP/SIP, and both Windows and Linux environments. Key Responsibilities: Provide remote application support for cloud and on-premise systems. Manage and maintain Azure infrastructure (IaaS, vNets, security, monitoring). Support Windows Server (Apply online only)), desktop environments, and Linux (Debian). … Administer SIP/VoIP platforms (3CX, Freeswitch, Kamailio, STUN). Write and troubleshoot SQL queries; maintain SQL Server environments. Maintain documentation, knowledge base articles, and support procedures. Ensure compliance with ISO9001, ISO27001, and CyberEssentials standards. Work with support desk tools (Salesforce Service Cloud desirable). Assist with system builds, UAT testing, and hardware/software licensing. Travel occasionally More ❯

Role: Senior IT Support Engineer Location: Malvern (Hybrid Working) Salary: Up to £40,000 DOE Looking for that next step in your IT support career? Ready to lead support operations while also getting involved in exciting, hands-on project work? We’re working with a long-standing client, a well-established UK business with a reputation … for treating its staff like family, to help them find a Senior IT Support Engineer to join their team. You’ll be based in Malvern, working directly with the IT Manager in a small, supportive team where your voice and ideas will be heard. This role is a brilliant fit for someone currently working in 2nd/3rd … Line Support or on a Service Desk, who’s hungry for more ownership, project exposure, and the opportunity to shape IT from the inside out. The Role: This isn’t just another support job. It’s a chance to step into a senior role, leading the day-to-day support function while helping complete and maintain a More ❯

Role: IT Support Engineer Location: Ilkeston Salary: £25,000 - £30,000 About the Role: An exciting opportunity has arisen for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will … work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high-quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and … maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential More ❯

Role: IT Support Engineer Location: Ilkeston Salary: £25,000 - £30,000 About the Role: An exciting opportunity has arisen for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will … work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high-quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and … maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential More ❯

IT Support Engineer - National Cancer Charity Location: Hammersmith (Onsite, with UK-wide travel) Salary: £37,000 - £41,500 per annum Employment Type: Permanent, Full-time On behalf of a leading National Cancer Charity, we are delighted to be recruiting an IT Support Engineer to support the continued development, efficiency, and reliability of their IT and … communications systems. This is a crucial position, ensuring staff across the UK have the technical support and infrastructure they need to deliver vital services. Based in Hammersmith, this role will involve travel across the UK and may require occasional work outside of standard hours. The Role As the IT Engineer, you'll work closely with the IT Manager … to ensure IT systems run smoothly across the organisation. You'll manage IT support requests, maintain technical infrastructure, liaise with suppliers, and play a key role in ensuring system security and efficiency. Key Responsibilities Ensure IT systems, equipment, and services are available and fully functional for all authorised users Work with external IT providers to maintain system security, software More ❯

Are you a passionate IT professional looking to grow your career in the education sector? We’re looking for a proactive IT Support Engineer to join a well-established group of schools in the heart of Cambridge. Cambridge (City Centre) - Full-time - £25,000 - £30,000 depending on experience This full-time role offers the opportunity to support three vibrant school sites, providing hands-on technical support and contributing to the smooth running of classroom and administrative IT systems. What you’ll be doing: Deliver 1st line IT support to staff and students on-site and remotely Maintain and troubleshoot hardware, software, networks, and peripherals Support classroom AV technology and digital sign-in systems … new systems and IT projects Ensure consistent IT service delivery across multiple sites Liaise with external providers when necessary What we’re looking for: Previous experience in an IT support or IT engineering role Exposure to school or education environments is highly desirable Familiarity with MS365, Google Suite/Classroom, networking fundamentals, and AV equipment Ability to support More ❯

We're actively recruiting for an experienced Technical Support Engineer to join our clients busy team based in Burntwood on a permanent basis. Please note- a good knowledge of AutoCAD & Solidworks is essential for this role. About the Role: We're looking for a proactive and technically minded engineer to provide both technical and commercial support … engineered solutionsguiding products from concept through to manufacturewhile ensuring customer requirements are met in line with cost, quality and delivery targets. Key Responsibilities: Provide technical advice and product specification support to clients Resolve technical queries and propose cost-effective solutions Create detailed CAD drawings and engineering documentation Collaborate with production teams to bring products from concept to manufacture Ensure … projects meet client expectations within agreed timelines and budgets Contribute to departmental output aligned with company quality standards Support continuous improvement of processes, safety and productivity What Youll Bring: Background in using AutoCAD and SolidWorks software Degree in Engineering or similar technical qualification Proven ability to read and produce technical drawings Excellent verbal and written communication skills Customer-first More ❯

First Line Helpdesk Engineer We have a truly outstanding opportunity for a results-driven Helpdesk Engineer to join one of the UKs leading IT support providers, based in Dorset. Renowned for delivering highly efficient IT solutions and services, our client is committed toproviding exceptional support and cutting-edge technology to a diverse client base. With a … keen to speak with applicants who bring a strong blend of technical expertise, commercial awareness, and a proactive, solution-oriented mindset. Main Responsibilities for the successful First Line Helpdesk Engineer : As aFirst Line Helpdesk Engineer, you will serve as the first point of contact for our clients, delivering prompt technical support and ensuring the smooth and efficient … operation of their IT systems: Act as the first point of contact for client inquiries, delivering responsive and effective technical support via phone, email, and live chat. Troubleshoot and resolve a wide range of hardware, software, and network issues with efficiency and professionalism. Identify and escalate more complex technical problems to second-line support or appropriate departments, ensuring More ❯

Vehicle Technical Support Engineer Location Solihull Salary - 40 - 43k per annum +2.5k rota payment Full time 5 days per week on site Between 7am - 5pm on a 3-week rota shift (early, middle and late) Weekend cover will apply on a rota basis (39.5 hours per week) Job description Reporting to the Service office manager in the after … division Main job purpose: Provide timely and accurate technical assistance, both mechanical and electrical to field and workshop-based employees, using both remote and hands on methods where required. Support customers with basic diagnostics and provision of information where required. Assist internal departments with the creation of estimates and quotations relating to product repairs or maintenance. Key duties and … responsibilities: Technical Support Be the first point of contact for technical support enquiries via phone or in person. Provide professional and accurate support to engineers and customers. Ensure all support calls are logged and concluded in a timely manner. Maintain accurate files and notes relating to product and support calls received. Identify common failure modes More ❯

2nd Line Support Engineer - Reigate - £30k - £33k + excellent benefits Our client is a well-established organisation based in Reigate; due to continued growth and expansion they are looking to recruit a 2nd Line Support Engineer. Responsibilities include: Under the guidance of the Network Manager: Provide Specialist IT support that ensures the site establishes and maintains … and investigated as required. Skills Required: Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred. 2 - 3 years experience in an IT helpdesk or IT Support environment Solid understanding of wired and wireless networks and devices Ability to work independently and as part of a team under pressure Experience in the education sector is desirable … but not essential Technical troubleshooting and problem management skills Interpersonal skills sufficient to assist non-technical users of IT Hours - Monday - Friday - 08:00 -16:30 Keywords - line support, 2nd line, 2nd line support, IT Support, helpdesk support, 2nd line helpdesk support, tech support, technical support, hardware support, software support, IT More ❯

Our Global Enterprise client is looking for a 2nd Line Engineer to join their on-site support team. This includes analysing incidents, problems & service requests, proposing solutions and helping implementing them. Start Date: ASAP Duration: 125 days (initially) Pay Rate: £114.94 p/d (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £128.82 … of tickets in the IT ticketing tool. Quick analysis and incident management, close collaboration with expert team. Preparing new hardware. Building laptops and PC's with SCCM. Basic meeting support knowledge (Teams and AV Support). Physical installation of cabling, monitors, dockings, pc's, printers. Basic Network knowledge (Patching). Able to present training material both in person … devices (Intune - DEP ). Previous experience working in a corporate IT environment is an asset. Kiosk Bar: welcoming users, troubleshooting and providing solutions. To apply for this 2nd Line Support Engineer Contract job, please click the button below and submit your latest CV. Curo Services endeavour to respond to all applications. However, this may not always be possible More ❯

Our managed services client based in Camden are recruiting for a 1st line level support engineer on a permanent basis to operate out of their London office. This role will operate on site Monday to Friday playing a vital role in providing their clients with a single point of contact for IT issues. General duties include: To provide … support as part of their contract and seek approval for out of scope support charges Adhere to the business SLAs Build a professional rapport with VIP’s and end users alike by displaying a detailed understanding of their IT environment Understanding and operating the escalation procedure To qualify: Good communication skills and where appropriate, ability to communicate in … Skills Positive, enthusiastic and supportive individual Ability to take ownership of and progress incidents to resolution Ability to work under pressure Ability to work in a team and to support team members Effective keyboard skills Communication and interpersonal skills including listening, building rapport, establishing empathy and demonstrating awareness of internal and external issues in a professional, calm and polite More ❯

Technical Support and Operations Engineer | SaaS A specialist construction cost engineering practice, with expertise in infrastructure and a SaaS offering, is looking to hire a Technical Support and Operations Engineer to join the company in Manchester. About the Role: As a Technical Support and Operations Engineer, you'll be the bridge between our clients … and processes. Your work will directly impact client satisfaction and the overall efficiency of our operations. What You'll Do: Client Advocacy: Champion our clients' needs, providing top-tier support and fostering positive relationships. Collaborative Problem Solving: Work closely with cross-functional teams to diagnose and resolve technical challenges efficiently. Operational Excellence: Contribute to service management reporting, incident and More ❯

Join New Era Technology as an Entry Level Support Engineer in Christchurch, providing IT support in the education sector. Your Role Key responsibilities include: Serving as the first point of contact for IT-related issues. Delivering excellent customer service through face-to-face interactions and managing the ticket board. Communicating effectively with non-technical users and prioritizing … technical problems. Collaborating with cross-functional teams to resolve complex issues. Completing daily timesheets with strong attention to detail. Responding to client inquiries and providing technical support via phone, email, and chat. Diagnosing and troubleshooting technical issues. Documenting and tracking client issues using a ticketing system. Escalating unresolved issues and following up until resolution. Staying updated with product knowledge … Ruckus/HP/Allied Telesis Switching, Ruckus/Aruba/HP/Aerohive Wireless, and Printers/Copiers. Compensation & Benefits A friendly team environment with a strong technical support network. Opportunity to work with the IT industry's latest technologies. Internal career growth for high performers. An opportunity to earn while you learn. Training & Development New Era Technology More ❯

First Line Support Engineer Beacon IT is hiring a First Line Support Engineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing assigned tickets or assisting other team members when necessary. … on site • Escalating tickets as required to second line engineers • Configuring new equipment as per project specifications • Creating documentation for the knowledgebase • Willingness to participate in an on-call support rota and occasional pre-planned out-of hours project work Technical Requirements: • Experience troubleshooting Windows desktop operating systems • Experience troubleshooting Microsoft 365 apps including OneDrive/Teams • Ability to More ❯

First Line Support Engineer Beacon IT is hiring a First Line Support Engineer to join their team.You will be responsible for solving a broad spectrum of customer IT support tickets by telephone or email, in the office or on-site as required. This role involves managing assigned tickets or assisting other team members when necessary. … on site Escalating tickets as required to second line engineers Configuring new equipment as per project specifications Creating documentation for the knowledgebase Willingness to participate in an on-call support rota and occasional pre-planned out-of hours project work Technical Requirements: Experience troubleshooting Windows desktop operating systems Experience troubleshooting Microsoft 365 apps including OneDrive/Teams Ability to More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30 SALARY: £27,000 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Clover Nook Site, Somercotes Eurocell are a stock market listed Plc and the market leader for uPVC products within the building … our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology … and SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and respond efficiently and effectively to requests received More ❯

Senior Technical Support Engineer - Linux, Windows, SQL, AWS Hybrid | 2 days per week in the Southampton Office Full-time | Permanent Are you ready to join a global tech leader driving transformation in public safety and digital justice? This is your opportunity to join a company with an international presence, a fast-growing client base, and an innovative platform … already disrupting the UK and US criminal justice systems. We're looking for a Senior Technical Support Engineer to play a critical role with a high priority customer, providing expert guidance and support to their end users on the efficient and effective use of their software solution. What We're Looking For Linux operating System: Experience using More ❯

NOT AVAILABLE Our client is Europe's leading provider of Service Management Software Solutions, with offices in across Europe. Position Overview: They are seeking a dedicated and proactive Technical Support Engineer to join their team, focusing on supporting their product. In this role, you will provide high-quality technical assistance to their customers, ensuring the effective use and … smooth operation of the product. You will troubleshoot issues, guide customers through product features, and collaborate closely with senior support staff to resolve complex technical challenges. There will also be opportunities to become familiar with and to provide support for their other product. A customer focused and data oriented mindset are critical attributes that the successful candidate will … display. Key Responsibilities: - Provide first-line and second-line technical support to the product users via phone and ticketing system ensuring timely resolution and minimal customer downtime. - Escalate complex issues to senior technical teams as necessary, following internal procedures. - Maintain an in-depth understanding of the products and functionalities to assist with customer queries. - Reproduce and investigate customer-reported More ❯

Job Title: Applications & Technical Support Engineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've partnered … by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & Technical Support Engineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second line IT … support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance with security More ❯

Senior Technical Support Engineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical Support Engineer, you'll play a key role in ensuring … collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for … Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test procedures to support product development and operations. Collaborate with internal teams and Siemens' global engineering network to share knowledge and ensure effective solutions. Prepare for outages, including delivering customer presentations and onsite technical support. Troubleshoot and resolve equipment issues during outages, ensuring timely fault resolution. More ❯