london, south east england, united kingdom Hybrid / WFH Options
MarkJames Search 🌍
Role: Desktop & MS 365 Teams SupportEngineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams SupportEngineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as the primary … escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices, and new More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
MarkJames Search 🌍
Role: Desktop & MS 365 Teams SupportEngineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams SupportEngineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as the primary … escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices, and new More ❯
slough, south east england, united kingdom Hybrid / WFH Options
MarkJames Search 🌍
Role: Desktop & MS 365 Teams SupportEngineer Location: London Paddington Work Model: Hybrid 4 Days in Office, Friday work from home 12 Months contract Our client is seeking a passionate and skilled Desktop & MS 365 Teams SupportEngineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience … with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and MS 365 Teams. Act as the primary … escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices, and new More ❯
Job Title: Technical Projects & SupportEngineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical … Projects & SupportEngineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead … and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce More ❯
Job Title: Technical Projects & SupportEngineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical … Projects & SupportEngineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead … and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce More ❯
Wimbledon, London, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
Job Title: 2nd Line Cloud SupportEngineer (Microsoft Stack) Location: Wimbledon, London (Hybrid Working Options Available) Employment Type: Full-Time/Permanent About the Role: My client are looking for an experienced and proactive 2nd Line Cloud SupportEngineer with a strong background in Microsoft technologies to join their growing IT team in Wimbledon. This is … a client-facing role where you'll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure). Troubleshoot and resolve issues related to SharePoint Online , Teams, Exchange … Online, and OneDrive. Manage and respond to compromised account incidents , including investigation and remediation. Support the implementation and management of Azure Conditional Access Policies and Multi-Factor Authentication (MFA) . Collaborate with the networking team to resolve issues related to firewalls, routing, and general network connectivity in a cloud/hybrid setup. Use PowerShell to automate tasks, run diagnostics More ❯
2nd Line ICT SupportEngineer Contract Type : Temporary until March 2027 to cover secondment Salary : Grade E - Salary £33,143 £37,280 per annum Location : Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. Department … outstanding Service and we know we have more to do. About the Role: Role Overview Derbyshire Fire & Rescue Service is seeking a dedicated and customer-focused 2nd Line ICT SupportEngineer to help maintain and improve the ICT infrastructure that supports our vital emergency services across the county. As a key member of the ICT team, you will … provide second-line support to users across 32 sites, ensuring that station equipment and systems are secure, reliable, and fit for purpose. Youll work closely with 3rd Line Specialists to resolve complex issues and contribute to the continuous improvement of our ICT services. Key Responsibilities Diagnose and resolve network and computer issues. Install and configure hardware and software. Assist More ❯
3rd Line SupportEngineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The … Role As a 3rd Line SupportEngineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. The role requires strong coordination skills, managing incident queues and SLA's, deep … of mobile automation tools, and a commitment to delivering secure, standardised, and high-quality end-to-end mobile services. The Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a More ❯
1st/2nd Line IT SupportEngineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT SupportEngineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering excellent … customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network … issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/ More ❯
1st/2nd Line IT SupportEngineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT SupportEngineer to join their growing technical team. This is a great opportunity for someone who's passionate about technology, problem-solving, and delivering excellent … customer support. The Role: You'll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network … issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/ More ❯
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
london (city of london), south east england, united kingdom
NearTech Search
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & SupportEngineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: 55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range … of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers More ❯
solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & SupportEngineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range … of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers More ❯
solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & SupportEngineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range … of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers More ❯
solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & SupportEngineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range … of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
2nd Line IT SupportEngineer Burgess Hill Up to £35,000 + Hybrid! We re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT SupportEngineer to join their growing team. You ll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
2nd Line IT SupportEngineer – Burgess Hill – Up to £35,000 + Hybrid! We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT SupportEngineer to join their growing team. You’ll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam More ❯
Job title: Technical SupportEngineer Salary: up to £36k Location : Norwich My client is a driven and successful company, and they are looking for a Technical SupportEngineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company More ❯
Birmingham, West Midlands, England, United Kingdom
Akkodis
Lead IT SupportEngineer (2nd Line)Akkodis are currently working in partnership with a leading business in Birmingham who are experiencing an exciting period of growth and are looking to hire an experienced IT SupportEngineer to play a lead role within their IT Infrastructure. You will be hands on with all things hardware, software and … systems, ensuring that IT works effectively across the business. The RoleAs the Lead IT Support you will be the internal expert on all core applications and provide first and second line technical support.The Responsibilities * Resolve logged errors in a timely manner and escalate to the external IT Services provider where necessary.* Liaise and manage with third party suppliers to … across the business).* Monitor hardware, software, and system performance metrics.* Update computer software, as well as upgrading hardware and systems.* Maintain databases and ensure system security.* Provide technical support during new product/system implementations and internal change projects.* Consult with managers and other departments as required* Document processes, assets and perform diagnostic tests.* Train end-users on More ❯
of all sizes. Unlike conventional providers, we offer adaptable solutions tailored to the evolving needs of our clients, recognizing that businesses are dynamic entities. Job Title: Lead AV Install & SupportEngineer Location: London EC2M Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We … are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As … the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards. The role combines project delivery, technical leadership, and ongoing client support. Key Responsibilities Installation & Project More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Nera Capital Limited
Job Title: Systems and SupportEngineer Location: Manchester (Hybrid) Job Type: Full-Time Company Description Nera Capital Limited is a market-leading Litigation Finance company that offers specialized financial solutions to a select group of law firms. In the Consumer sector, Nera provides Law Firm Lend funding for a diverse range of claim portfolios. The Commercial division focuses … composed of dedicated professionals who share a passion for excellence, collaboration, and problem-solving. Job Description This is a full-time, hybrid role for a hands-on Systems and SupportEngineer at Nera Capital Limited. The role is located in Manchester with the flexibility for some remote work. This is a pivotal role in which you will support … data-driven tasks. Responsibilities · Work closely with the Head of Technology to provide regular system reports and updates for the in-house team. · Provide first-line and second-line support for internal systems, applications and hardware. · Assist colleagues with a range of support tasks from password resets, SharePoint management, laptop set-up and software installation to more complex More ❯
