1st/2nd Line IT SupportEngineer Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT SupportEngineer to join their growing technical team. This is a great opportunity for someone who s passionate about technology, problem-solving, and delivering excellent … customer support. The Role: You ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network … issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/ More ❯
1st/2nd Line IT SupportEngineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT SupportEngineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering excellent … customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network … issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/ More ❯
1st/2nd Line IT SupportEngineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT SupportEngineer to join their growing technical team. This is a great opportunity for someone who's passionate about technology, problem-solving, and delivering excellent … customer support. The Role: You'll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network … issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/ More ❯
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
london (city of london), south east england, united kingdom
NearTech Search
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
Senior Software SupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced Software Support Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS cloud environments and … of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior Software SupportEngineer to make our client’s product dependable, intuitive, and frustration-free for their global customers. This is not a maintenance role! You’ll lead improvements across our … entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own product stability end-to-end: investigate More ❯
solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & SupportEngineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: 55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range … of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers More ❯
solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & SupportEngineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range … of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers More ❯
solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & SupportEngineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range … of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers More ❯
solutions; we strive to make a meaningful impact. We value personal connections and ensure that every client, irrespective of size, feels valued. From project inception through implementation and ongoing support, our commitment is to provide clients with the assurance that they are valued by a company that is both attentive and impactful. Job Title: Lead AV Install & SupportEngineer Location: London Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range … of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
2nd Line IT SupportEngineer Burgess Hill Up to £35,000 + Hybrid! We re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT SupportEngineer to join their growing team. You ll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
2nd Line IT SupportEngineer – Burgess Hill – Up to £35,000 + Hybrid! We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT SupportEngineer to join their growing team. You’ll be supporting a wide range of technologies including Microsoft 365, Azure, Veeam More ❯
Job title: Technical SupportEngineer Salary: up to £36k Location : Norwich My client is a driven and successful company, and they are looking for a Technical SupportEngineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company More ❯
Birmingham, West Midlands, England, United Kingdom
Akkodis
Lead IT SupportEngineer (2nd Line)Akkodis are currently working in partnership with a leading business in Birmingham who are experiencing an exciting period of growth and are looking to hire an experienced IT SupportEngineer to play a lead role within their IT Infrastructure. You will be hands on with all things hardware, software and … systems, ensuring that IT works effectively across the business. The RoleAs the Lead IT Support you will be the internal expert on all core applications and provide first and second line technical support.The Responsibilities * Resolve logged errors in a timely manner and escalate to the external IT Services provider where necessary.* Liaise and manage with third party suppliers to … across the business).* Monitor hardware, software, and system performance metrics.* Update computer software, as well as upgrading hardware and systems.* Maintain databases and ensure system security.* Provide technical support during new product/system implementations and internal change projects.* Consult with managers and other departments as required* Document processes, assets and perform diagnostic tests.* Train end-users on More ❯
of all sizes. Unlike conventional providers, we offer adaptable solutions tailored to the evolving needs of our clients, recognizing that businesses are dynamic entities. Job Title: Lead AV Install & SupportEngineer Location: London EC2M Reports To: IT Services Director Employment Type: Full-time, Permanent Salary: £55,000 + progression + training Start Date: Immediately About the Role We … are looking for a highly experienced Lead AV Install & SupportEngineer to take technical ownership of the installation, configuration, and ongoing support of AV systems across a range of high-profile client environments. This is a senior-level, hands-on role focused on delivering robust AV solutions and resolving complex support issues efficiently and effectively. As … the technical lead, you will be responsible for overseeing AV installations from inception to completion, You will act as a technical escalation point for AV support and mentoring junior engineers, and ensuring that all systems are installed, configured, and supported to the highest standards. The role combines project delivery, technical leadership, and ongoing client support. Key Responsibilities Installation & Project More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Nera Capital Limited
Job Title: Systems and SupportEngineer Location: Manchester (Hybrid) Job Type: Full-Time Company Description Nera Capital Limited is a market-leading Litigation Finance company that offers specialized financial solutions to a select group of law firms. In the Consumer sector, Nera provides Law Firm Lend funding for a diverse range of claim portfolios. The Commercial division focuses … composed of dedicated professionals who share a passion for excellence, collaboration, and problem-solving. Job Description This is a full-time, hybrid role for a hands-on Systems and SupportEngineer at Nera Capital Limited. The role is located in Manchester with the flexibility for some remote work. This is a pivotal role in which you will support … data-driven tasks. Responsibilities · Work closely with the Head of Technology to provide regular system reports and updates for the in-house team. · Provide first-line and second-line support for internal systems, applications and hardware. · Assist colleagues with a range of support tasks from password resets, SharePoint management, laptop set-up and software installation to more complex More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Nera Capital Limited
Job Title: Systems and SupportEngineer Location: Manchester (Hybrid) Job Type: Full-Time Company Description Nera Capital Limited is a market-leading Litigation Finance company that offers specialized financial solutions to a select group of law firms. In the Consumer sector, Nera provides Law Firm Lend funding for a diverse range of claim portfolios. The Commercial division focuses … composed of dedicated professionals who share a passion for excellence, collaboration, and problem-solving. Job Description This is a full-time, hybrid role for a hands-on Systems and SupportEngineer at Nera Capital Limited. The role is located in Manchester with the flexibility for some remote work. This is a pivotal role in which you will support … data-driven tasks. Responsibilities · Work closely with the Head of Technology to provide regular system reports and updates for the in-house team. · Provide first-line and second-line support for internal systems, applications and hardware. · Assist colleagues with a range of support tasks from password resets, SharePoint management, laptop set-up and software installation to more complex More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Nera Capital Limited
Job Title: Systems and SupportEngineer Location: Manchester (Hybrid) Job Type: Full-Time Company Description Nera Capital Limited is a market-leading Litigation Finance company that offers specialized financial solutions to a select group of law firms. In the Consumer sector, Nera provides Law Firm Lend funding for a diverse range of claim portfolios. The Commercial division focuses … composed of dedicated professionals who share a passion for excellence, collaboration, and problem-solving. Job Description This is a full-time, hybrid role for a hands-on Systems and SupportEngineer at Nera Capital Limited. The role is located in Manchester with the flexibility for some remote work. This is a pivotal role in which you will support … data-driven tasks. Responsibilities · Work closely with the Head of Technology to provide regular system reports and updates for the in-house team. · Provide first-line and second-line support for internal systems, applications and hardware. · Assist colleagues with a range of support tasks from password resets, SharePoint management, laptop set-up and software installation to more complex More ❯
Watchfield, Swindon, Wiltshire, England, United Kingdom
C4S Search Ltd
JOB TITLE: Shift Leader Service Desk SupportEngineer LOCATION: Swindon SALARY: £32,500 to £35,000 per annum. WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading UK managed IT services provider delivering secure, high-performance infrastructure, cloud, and support solutions for highly regulated sectors. This position operates on a 24/7 rotating shift … schedule, covering nights, weekends, and public holidays. Success in the role requires flexibility, commitment, and a positive, can-do attitude toward changing hours. THE SHIFT LEADER SUPPORTENGINEER OPPORTUNITY: We’re looking for a hands-on Service Desk Shift Leader to manage a 24/7 support team, ensuring fast, effective resolution of IT issues. You’ll … lead by example, providing technical guidance, maintaining high service standards, and keeping systems running smoothly in a dynamic environment. RESPONSIBILITIES Lead and support a team of service desk technicians, ensuring incidents are logged, prioritised, and resolved within SLAs. Act as the escalation point for complex or high-priority issues, providing hands-on technical guidance and mentoring. Maintain high service More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
BCT Resourcing
Position: Desktop SupportEngineer Location: Remote Salary: £30,000 depends on the experience Due to the organic business growth in recent years for one of our key client, they are looking to recruit a Desktop SupportEngineer for their London office.The Role & Responsibilities:Supporting, configuring and deploying Windows 7/10Supporting Microsoft Office 2013Proactively working to More ❯
Role: 2nd Line SupportEngineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line SupportEngineer for a busy environment. You'll be the escalation point for 1st Line Engineers … handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution … Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk More ❯
Role: 2nd Line SupportEngineer Location: Doncaster 3 days p/week onsite - you should be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line SupportEngineer for a busy environment. You'll be the escalation point for 1st Line Engineers … handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line and work them through to resolution … Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years in a Service Desk or Helpdesk More ❯
Princes Risborough, Buckinghamshire, United Kingdom
XACT PLACEMENTS LIMITED
3rd Line SupportEngineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rd Line SupportEngineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education sector click apply for More ❯