Deskside SupportEngineer is sought by prestigious global financial services organisation. This role will see you joining a fast-paced, high-performance environment where technology underpins every decision from the trading floor to the boardroom. This is more than a typical support role. You’ll be the go-to engineer for senior stakeholders, providing white-glove … support across hardware, software, and business-critical applications such as Bloomberg, FactSet, and Salesforce. Key Responsibilities: Provide deskside and remote technical support across Windows, Office 365, and network systems Troubleshoot and resolve complex hardware and software issues efficiently Deliver high-quality, customer-focused support to end users, including senior stakeholders Support and maintain business applications such … global IT teams to ensure consistent service standards Conduct proactive floor walks to build relationships and identify potential issues early Key Requirements: Proven experience in a deskside or technical support role within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or More ❯
Deskside SupportEngineer is sought by prestigious global financial services organisation. This role will see you joining a fast-paced, high-performance environment where technology underpins every decision from the trading floor to the boardroom. This is more than a typical support role. You’ll be the go-to engineer for senior stakeholders, providing white-glove … support across hardware, software, and business-critical applications such as Bloomberg, FactSet, and Salesforce. Key Responsibilities: Provide deskside and remote technical support across Windows, Office 365, and network systems Troubleshoot and resolve complex hardware and software issues efficiently Deliver high-quality, customer-focused support to end users, including senior stakeholders Support and maintain business applications such … global IT teams to ensure consistent service standards Conduct proactive floor walks to build relationships and identify potential issues early Key Requirements: Proven experience in a deskside or technical support role within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or More ❯
london (city of london), south east england, united kingdom
ARC IT Recruitment
Deskside SupportEngineer is sought by prestigious global financial services organisation. This role will see you joining a fast-paced, high-performance environment where technology underpins every decision from the trading floor to the boardroom. This is more than a typical support role. You’ll be the go-to engineer for senior stakeholders, providing white-glove … support across hardware, software, and business-critical applications such as Bloomberg, FactSet, and Salesforce. Key Responsibilities: Provide deskside and remote technical support across Windows, Office 365, and network systems Troubleshoot and resolve complex hardware and software issues efficiently Deliver high-quality, customer-focused support to end users, including senior stakeholders Support and maintain business applications such … global IT teams to ensure consistent service standards Conduct proactive floor walks to build relationships and identify potential issues early Key Requirements: Proven experience in a deskside or technical support role within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or More ❯
EAB is looking to recruit an IT supportengineer for an initial 6-12 month contract role, to support our busy IT service desk. Job Summary: Be at the fore front of 1St & 2nd Line IT Support in the Bank at the high-end Park Lane, joining our Support Team. Covering a range of various … duties from; Desktop and Mobile support, to supporting our 200 + User base across London, Paris and Jordan (Amman). 5-days a week onsite support with very limited to zero working from home, AV Support and other IT projects support. You will need to be eager to learn, listen, adapt and provide a positive can-do … Office 2024 roll out/Improvements on ITSM, Windows 11 roll out to all User hardware and much more). Principal Accountabilities and Duties: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company Arab Bank (Jordan) and our European Branches More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Europe Arab Bank
EAB is looking to recruit an IT supportengineer for an initial 6-12 month contract role, to support our busy IT service desk. Job Summary: Be at the fore front of 1St & 2nd Line IT Support in the Bank at the high-end Park Lane, joining our Support Team. Covering a range of various … duties from; Desktop and Mobile support, to supporting our 200 + User base across London, Paris and Jordan (Amman). 5-days a week onsite support with very limited to zero working from home, AV Support and other IT projects support. You will need to be eager to learn, listen, adapt and provide a positive can-do … Office 2024 roll out/Improvements on ITSM, Windows 11 roll out to all User hardware and much more). Principal Accountabilities and Duties: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company Arab Bank (Jordan) and our European Branches More ❯
london, south east england, united kingdom Hybrid / WFH Options
Europe Arab Bank
EAB is looking to recruit an IT supportengineer for an initial 6-12 month contract role, to support our busy IT service desk. Job Summary: Be at the fore front of 1St & 2nd Line IT Support in the Bank at the high-end Park Lane, joining our Support Team. Covering a range of various … duties from; Desktop and Mobile support, to supporting our 200 + User base across London, Paris and Jordan (Amman). 5-days a week onsite support with very limited to zero working from home, AV Support and other IT projects support. You will need to be eager to learn, listen, adapt and provide a positive can-do … Office 2024 roll out/Improvements on ITSM, Windows 11 roll out to all User hardware and much more). Principal Accountabilities and Duties: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company Arab Bank (Jordan) and our European Branches More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Europe Arab Bank
EAB is looking to recruit an IT supportengineer for an initial 6-12 month contract role, to support our busy IT service desk. Job Summary: Be at the fore front of 1St & 2nd Line IT Support in the Bank at the high-end Park Lane, joining our Support Team. Covering a range of various … duties from; Desktop and Mobile support, to supporting our 200 + User base across London, Paris and Jordan (Amman). 5-days a week onsite support with very limited to zero working from home, AV Support and other IT projects support. You will need to be eager to learn, listen, adapt and provide a positive can-do … Office 2024 roll out/Improvements on ITSM, Windows 11 roll out to all User hardware and much more). Principal Accountabilities and Duties: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company Arab Bank (Jordan) and our European Branches More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Europe Arab Bank
EAB is looking to recruit an IT supportengineer for an initial 6-12 month contract role, to support our busy IT service desk. Job Summary: Be at the fore front of 1St & 2nd Line IT Support in the Bank at the high-end Park Lane, joining our Support Team. Covering a range of various … duties from; Desktop and Mobile support, to supporting our 200 + User base across London, Paris and Jordan (Amman). 5-days a week onsite support with very limited to zero working from home, AV Support and other IT projects support. You will need to be eager to learn, listen, adapt and provide a positive can-do … Office 2024 roll out/Improvements on ITSM, Windows 11 roll out to all User hardware and much more). Principal Accountabilities and Duties: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company Arab Bank (Jordan) and our European Branches More ❯
Company Overview... We are working with the world's leading broadcasting and production solution company which is looking for an IT SupportEngineer to join their growing team based in Bracknell. Our client is a world-renowned brand and has an exciting history in terms of delivering some of the world's major sporting, music, politics and reality … show events across the world. This is an exciting opportunity for a Desktop SupportEngineer to join an innovative company, that can offer an amazing opportunity to learn, develop and grow their career within an established organisation. This is an on-site position. Position Overview... This position will see you join our client's internal IT team. You … and maintain our client's core infrastructure, whilst having the opportunity to challenge yourself with learning new technologies. Key Skills... Experience working in a 1st or 2nd Line Technical Support position, where you have been responsible for helping users solve their technical cases. A good knowledge of the Windows Operating Systems, with a basic understanding of LAN and WAN More ❯
Junior Cloud Infrastructure SupportEngineer Junior Cloud Engineer providing 1st and 2nd line cloud support to join an amazing MSP working with end clients supporting cloud platforms such as Microsoft Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Would suit someone from an IT Support, Infrastructure, or cloud-focused role either having … solutions (blob/object storage, file shares), Identity and access management (IAM, Active Directory, Azure AD, etc.) You will act as an initial point of contact for cloud-related support requests via phone, email, chat, or ticketing systems. Providing First and Second Line Cloud Support, diagnose and resolve common issues related to cloud infrastructure, services, and connectivity, Incident … unresolved issues to senior engineers or relevant resolver groups while ensuring detailed documentation. Working in a small, cross functional teams to ensure the reliable and efficient delivery of cloud support services aligned with business needs and service level expectations. Act as an escalation point within the support framework troubleshooting and resolving complex incidents and service requests related to More ❯
IT SupportEngineer – Windows 11 Deployment (SC Cleared) Location: Manchester, M50 Rate: £25.15/hr (inside IR35) Via UMB Contract: ASAP - 3months(ongoing) We are seeking SC Cleared IT Support Engineers to support a high-profile Windows 11 laptop deployment project. This is a field-based role, requiring travel across London, the South East, East of … England, North East, and North West to deliver deskside support and end-user device deployments. Key Responsibilities: Carry out onsite laptop handovers for highly secured customers , ensuring smooth deployment of Windows 11 devices. Deliver around 40 handovers per engineer during the project , completing at least 3 handovers each week . Manage scheduled appointments and provide onsite deskside support. … Perform device setup, configuration, and troubleshooting as required. Follow documented processes for end-to-end device deployment. Liaise with the central technical team for support during deployment days. Maintain accurate records of all appointments and handovers. Deploy laptops across multiple sites nationwide, using trolleys and full toolkits provided. Requirements: Active SC Clearance (essential). Strong experience with Windows More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Dobbies Garden Centres Ltd
Overview We are seeking a skilled IT SupportEngineer to provide advanced technical support within our organization. This role involves troubleshooting complex IT issues, supporting end-users, and ensuring the smooth operation of the IT Service Desk. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and … as part of a team. This is an office-based role but offers some flexibility. Experience in IT support within a Retail environment is beneficial but not essential. A solid understanding of networking fundamentals is desirable. Responsibilities Provide support for IT incidents and service requests, including hardware, software, network issues, and to manage and document these requests using … SLAs) and reporting requirements. Communication & End User Management Communicate effectively with users to understand their needs and provide optimal solutions. Oversee the IT incidents and service requests queue, ensuring support tickets are handled efficiently. Resolve escalated issues independently with minimal intervention from senior team members. Build strong working relationships with colleagues and communicate effectively. Demonstrate a willingness to learn More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
Who we are looking for? We are recruiting for 2nd-Line IT SupportEngineer, based at our Basingstoke head office. What is the job role? Your duties would include a mixture of: Support – to take support calls from our customers in accordance with the prevailing escalation and resolution procedures. Scheduled visits - undertake on-site visits to … including England bank holidays. We don’t have the usual 'us' and 'them' culture because our engineers get involved in every area of IT, so sometimes a 3rd Line engineer is on the Support Desk whilst a 2nd Line engineer is out doing a project or a site visit and vice-versa. You would join the on … call rota that is shared with other engineers, escalating to a 3rd-Line engineer if needs be, and the existing out of hours engineers can't fix the issue. You must hold a valid UK driving license since travel could be required to our customers. If you have previous experience of providing IT support and services to the More ❯
southampton, south east england, united kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
Who we are looking for? We are recruiting for 2nd-Line IT SupportEngineer, based at our Basingstoke head office. What is the job role? Your duties would include a mixture of: Support – to take support calls from our customers in accordance with the prevailing escalation and resolution procedures. Scheduled visits - undertake on-site visits to … including England bank holidays. We don’t have the usual 'us' and 'them' culture because our engineers get involved in every area of IT, so sometimes a 3rd Line engineer is on the Support Desk whilst a 2nd Line engineer is out doing a project or a site visit and vice-versa. You would join the on … call rota that is shared with other engineers, escalating to a 3rd-Line engineer if needs be, and the existing out of hours engineers can't fix the issue. You must hold a valid UK driving license since travel could be required to our customers. If you have previous experience of providing IT support and services to the More ❯
complete full-time training and will then be assigned to work in a junior role with one of our trusted client partners as a 'Spartan' consultant. As a Junior SupportEngineer you will: Troubleshooting and problem solving, addressing hardware, software, and network issues reported by users Software installation and configuration, assisting with the installation, configuration, and maintenance of … day one. Work: At the successful completion of training, you will become a 'Spartan' consultant and be available for assignment to work with one of our clients as a Support Engineer. Grow: You'll work with our client for up to 24 months, be able to access upskilling, salary increases, and are then available to convert to a full … To qualify, you need to demonstrate some experience or understanding of python or similar technologies. Most importantly, you should have a strong eagerness to learn and grow as a Support Engineer. We're also seeking passionate individuals who align with our values: Empathy & Diversity - Integrity, respect, and a commitment to inclusivity. Drive - A goal-oriented mindset with a passion More ❯
IT Trackside SupportEngineer Join the team behind cutting-edge motorsport technology! This is a fantastic opportunity for a motivated 2nd Line Technical Support Analyst to provide high-quality infrastructure and network support in a fast-paced, high-performance environment supporting Formula 1 operations. About the Role As part of a small, dedicated IT team, you … ll deliver first-class IT operational support across Trackside. Following extensive training and shadowing, you’ll provide 24x7 remote support to Formula 1 and Formula E staff during race seasons. You’ll balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical support and … solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal teams and third parties Identify and drive service improvements and process enhancements Provide out-of-hours and trackside support on a rota basis What More ❯
IT Trackside SupportEngineer Join the team behind cutting-edge motorsport technology! This is a fantastic opportunity for a motivated 2nd Line Technical Support Analyst to provide high-quality infrastructure and network support in a fast-paced, high-performance environment supporting Formula 1 operations. About the Role As part of a small, dedicated IT team, you … ll deliver first-class IT operational support across Trackside. Following extensive training and shadowing, you’ll provide 24x7 remote support to Formula 1 and Formula E staff during race seasons. You’ll balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical support and … solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal teams and third parties Identify and drive service improvements and process enhancements Provide out-of-hours and trackside support on a rota basis What More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
Lead IT SupportEngineer – Birmingham | Competitive Salary Global Law Firm | Hybrid, 3 Days In Office | White-Glove Environment A global law firm is looking for an experienced IT professional to be the onsite technical lead in their Birmingham office, providing hands-on support to around 80 users and remote support to a smaller Dublin team. This … is a highly visible, customer-focused role working in a modern Microsoft environment. The Role You’ll act as the key onsite IT contact, providing 2nd line support and ensuring all systems and devices run smoothly. You’ll work with regional IT teams in London and Dublin to resolve issues, implement updates, and support ongoing improvements across Windows … Intune, and Microsoft 365. Key Responsibilities Provide onsite IT support in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and projects. Support hardware upgrades, AV setups, and More ❯
Newcastle upon Tyne, Northumberland, United Kingdom
IT SupportEngineer Working pattern: Office based with regular client site work Contract: Permanent, full time Salary: 26,000-29,000 plus 300 per month car allowance and mileage at 45p per mile About the role You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues. You … tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve … including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear More ❯
IT SupportEngineer Working pattern: Office based with regular client site work Contract: Permanent, full time Salary: £26,000-£29,000 plus £300 per month car allowance and mileage at 45p per mile About the role You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues. You … tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve … including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear More ❯
sunderland, tyne and wear, north east england, united kingdom
Careers Plus
IT SupportEngineer Working pattern: Office based with regular client site work Contract: Permanent, full time Salary: £26,000-£29,000 plus £300 per month car allowance and mileage at 45p per mile About the role You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues. You … tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve … including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear More ❯
Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionSlough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and support … Their range includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. … this head office is where new products are researched and developed. Occasionally, you'll be traveling all across the globe to customer sites. This role would suit an Electronics Engineer or similar looking for a customer-facing applications role that grants autonomy, respect as a technical expert and responsibility to resolve issues head-on. The Role: Providing remote technical More ❯
Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + Progression Slough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and … support? Do you want a highly varied role within an R&D department where no two days will be the same, that can offer a mix of international travel and office-based work? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar systems … aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team work cross functionally, and this head office is More ❯
The Desktop SupportEngineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication between … IT and users. Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic user … account administration. Maintain documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all Desktop Support operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or high-priority More ❯
Job summary The ICT Trainee Service Operations Centre (SOC) SupportEngineer will support the ICT Service Operations Team in delivering a reliable and customer-focused ICT support service. This role involves diagnosing and resolving technical issues across the Trusts supported equipment, ensuring service levels are met. The successful candidate will provide technical assistance for both hardware … for each and every one of our customers, each and every time. The post holder will work with the ICT Service Operations Team Leader to deliver an integrated ICT support service within the agreed Service Level Agreements (SLAs). The post holder must have the ability to demonstrate a logical approach to diagnosing and resolving technical faults on supported … equipment throughout the Trust. The post holder will be a member of a team providing technical support to users of Innovates ICT services hardware and software. About us As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff More ❯