Espire Infolab is hiring for L2 SupportEngineer with 100% remote working flexibility(Limited Travel Required) Job Title: System Engineer - L2 Job Type: Permanent Job Location: 100% Remote (Limited travel required) Job Description: Application Support & Incident Management Monitor and resolve incidents, service requests, and problems related to Dispatcher 2019 and its integrated modules. Provide root cause … when necessary. Operational Activities Perform regular system health checks, environment validation, and log monitoring. Manage scheduler jobs, system alerts, and integration workflows (with Oracle, SQL, or middleware tools). Support business-critical batch runs, ensuring timely completion and accuracy of dispatch plans. Maintain configuration data, calendars, and parameters within the Dispatcher application. Change & Release Management Support deployment activities … for patches, releases, and upgrades. Validate functional and regression test cases post-deployment. Participate in change review meetings and maintain documentation for all production changes. User Support & Coordination Liaise with business users for issue clarification and provide functional support for Dispatcher planning processes. Provide end-user training and knowledge transfer where required. Document known issues, workarounds, and best More ❯
An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT SupportEngineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing to … day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and end-users in a More ❯
Cambridge, Cambridgeshire, England, United Kingdom
ALTERED RESOURCING LTD
Onsite Desktop SupportEngineer Please note: this is an on-site role in Cambridge.About the roleThis is an exciting opportunity to join an energetic, dynamic and driven team focused on improving user performance, mitigating risk and increasing business agility. The position will involve providing onsite desk side support work based in the Cambridge area supporting users with … deliverables, therefore we require engineers who are willing to be flexible in this respect (remuneration is given for all out of hours work).Your part to play Troubleshoot client support incidents, liaising with users at the clients site. This role requires your full time attendance on the client site supporting customers accessing IT services. Helping solve technical issues with … hardware and software) Liaising directly with end users to resolve any problems, as directed by the Service Desk Manager or on site key contact. Logging and triage of technical support requests over the telephone, face to face or by email within the ITSM tool. Using remote control tools and technologies to assist end users’ as required Documenting systems and More ❯
1st/2nd Line IT SupportEngineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of … experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being treated as an … truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Identify Solutions
Application Support EngineerRemote - South Wales/South West UK onlySalary - Up to £37k + benefits We are looking for an Application SupportEngineer to join our growing digital client. This role will suit someone who enjoys solving problems, supporting users and keeping systems running smoothly. If you take satisfaction in finding the cause of an issue and … improving how things work, this could be the perfect opportunity for you. The role:You will support and maintain a range of internal and customer-facing applications. This includes diagnosing issues, monitoring performance, testing new features and ensuring platforms run reliably. You will work closely with developers to deploy fixes and updates, document solutions and identify ways to improve More ❯
We are seeking a skilled and proactive Desktop SupportEngineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level … support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze, and … resolve incidents and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktop support remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and inventory systems, including More ❯
We are seeking a skilled and proactive Desktop SupportEngineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level … support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze, and … resolve incidents and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktop support remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and inventory systems, including More ❯
We are seeking a skilled and proactive Desktop SupportEngineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level … support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze, and … resolve incidents and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktop support remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and inventory systems, including More ❯
We are seeking a skilled and proactive Desktop SupportEngineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level … support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze, and … resolve incidents and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktop support remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and inventory systems, including More ❯
london (city of london), south east england, united kingdom
Cognizant
We are seeking a skilled and proactive Desktop SupportEngineer (L2/L2.5) to provide end-to-end technical support for desktops, laptops, and IT infrastructure. The role involves troubleshooting, escalation management, proactive system monitoring, and collaboration with internal IT teams to ensure high service availability and client satisfaction. Roles and Responsibilities: Provide L2/L2.5 level … support for end-user issues via call, email, or chat. Troubleshoot and resolve issues related to desktop/laptop hardware, operating systems (Windows 10/11/macOS), and applications. Ensure timely prioritization and escalation of incidents to internal and external stakeholders. Act as a single point of contact for rapid restoration of normal IT services. Log, analyze, and … resolve incidents and requests within defined SLAs. Perform daily proactive health checks on infrastructure and applications. Monitor desktop support remote network and IT infrastructure for potential issues. Ensure that service requests are handled and resolved by appropriately skilled teams. Provide support for Desktop SOE (Standard Operating Environment) across multiple platforms and applications. Manage asset and inventory systems, including More ❯
the Role Are you ready to join a fast-growing, ASX-listed company thats shaping the future of AI-powered accessibility and language solutions? Were looking for a Senior supportengineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, process improvement, and driving … excellence across our support platform. This role can be performed on a hybrid basis. In this role, youll: Resolve complex technical issues escalated from Level 1 and 2 support. Lead improvements to support workflows, platforms, and end-user experience. Reproduce and confirm product defects, collaborating with development teams to fix them. Own and optimise the end-user computing … environment, including devices, licensing, and security. Provide technical guidance and thought leadership within the support organisation. About You Youll bring: 5+ years experience in technical support, including exposure to enterprise environments. Strong experience in Level 13 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. Experience with ticketing systems, ITIL More ❯
Schneider Electric is seeking a SupportEngineer to join our Industry & Process AutomationSCADA Operational Support team. This role will be based mainly at our Coventry offices, although you will be expected to travel to customer sites, or one of our other Industry & Process Automation offices based in the UK. Our Industry & Process Automation team delivers solutions to … assurance and 28 days’ annual leave, plus Bank Holidays. There are also other flexible benefits available through our Thrive scheme. Key Responsibilities You will be responsible for the technical support of customer systems working within our SCADA Operational Support team. Our customer base is varied with many national infrastructure utilities customers within Water and Energy Distribution as well … base articles to continually improve our service.• Proactive monitoring of Cloud based systems• Configuration of RTU/Outstations About You Working in a team environment reporting to the Services Support and Training Manager, you will be passionate about supporting customer systems to the highest level of customer satisfaction. This challenging and interactive role is suited to a candidate who More ❯
The role of Parking Equipment SupportEngineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Edinburgh, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯
The role of Parking Equipment SupportEngineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Colchester, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
National Car Parks Limited
The role of Parking Equipment SupportEngineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Cheltenham, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯
Kingston Upon Thames, Surrey, South East, United Kingdom
National Car Parks Limited
The role of Parking Equipment SupportEngineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Kingston, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Modus Vivendi
This role is ideal for a technically gifted, client-facing engineer who takes pride in problem-solving, attention to detail, and calm professionalism. You'll take ownership of maintenance, diagnostics and client support, combining technical expertise with an instinct for customer care.Must live and be located within 30 miles of Maidstone You'll represent the company in front … Offer · £45,000 - £55,000 salary, dependent on experience · Company vehicle, fuel card, laptop, and tools · 25 days' holiday + bank holidays · Company pension scheme · Structured training and certification support (Crestron, Lutron, networking) · Prestige projects in London & the Home Counties · A collaborative, high-trust culture where ownership and integrity come first · Genuine career progression to Senior Service Engineer or Technical Support Manager Why Modus Vivendi We're a team of craftsmen, not contractors. We value reliability, pride and precision in everything we do - from a cable tie to a client meeting. Our reputation is built on follow-through and trust, and we only hire people who share that mindset. At Modus Vivendi, you'll be part More ❯
London, Farringdon, United Kingdom Hybrid / WFH Options
Modus Vivendi
This role is ideal for a technically gifted, client-facing engineer who takes pride in problem-solving, attention to detail, and calm professionalism. You'll take ownership of maintenance, diagnostics and client support, combining technical expertise with an instinct for customer care. Must live and be located within 30 miles of Maidstone You'll represent the company in … Offer · £45,000 - £55,000 salary, dependent on experience · Company vehicle, fuel card, laptop, and tools · 25 days' holiday + bank holidays · Company pension scheme · Structured training and certification support (Crestron, Lutron, networking) · Prestige projects in London & the Home Counties · A collaborative, high-trust culture where ownership and integrity come first · Genuine career progression to Senior Service Engineer or Technical Support Manager Why Modus Vivendi We're a team of craftsmen, not contractors. We value reliability, pride and precision in everything we do - from a cable tie to a client meeting. Our reputation is built on follow-through and trust, and we only hire people who share that mindset. At Modus Vivendi, you'll be part More ❯
SC Cleared IT SupportEngineer – Hampshire Location: Hampshire (including Portsmouth, Fareham, Basingstoke, and Winchester) Contract Type: 3 months - 6 months Pay Rates: £18 - £25/hr (Inside IR35) via Umb Requirement: Active Security Check(SC) Clearance or held in the past This role does not offer Visa sponsorship now or in the future. Overview We have continuous demand … for SC Cleared IT Support Engineers to work across multiple secure sites in Hampshire . These roles include BAU support, hardware refresh projects, and end-user assistance in fast-paced environments. Responsibilities Provide deskside and floorwalking IT support. Handle Windows 10/11, Office 365, and Teams troubleshooting. Build and deploy laptops, desktops, and mobile devices. Support … hardware repairs, stock control, and disposals. Deliver outstanding customer service in line with security processes. Requirements Current SC Clearance Strong technical troubleshooting and communication skills. Proven experience in IT support or deployment projects. Must be willing to work fully on-site. Apply Now: Join our network of trusted engineers supporting secure operations across Hampshire. More ❯
SC Cleared IT SupportEngineer – Hampshire Location: Hampshire (including Portsmouth, Fareham, Basingstoke, and Winchester) Contract Type: 3 months - 6 months Pay Rates: £18 - £25/hr (Inside IR35) via Umb Requirement: Active Security Check(SC) Clearance or held in the past This role does not offer Visa sponsorship now or in the future. Overview We have continuous demand … for SC Cleared IT Support Engineers to work across multiple secure sites in Hampshire . These roles include BAU support, hardware refresh projects, and end-user assistance in fast-paced environments. Responsibilities Provide deskside and floorwalking IT support. Handle Windows 10/11, Office 365, and Teams troubleshooting. Build and deploy laptops, desktops, and mobile devices. Support … hardware repairs, stock control, and disposals. Deliver outstanding customer service in line with security processes. Requirements Current SC Clearance Strong technical troubleshooting and communication skills. Proven experience in IT support or deployment projects. Must be willing to work fully on-site. Apply Now: Join our network of trusted engineers supporting secure operations across Hampshire. More ❯
Graduate Chinese Speaking Technical SupportEngineer (Belfast ) The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products … team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions More ❯
Graduate Chinese Speaking Technical SupportEngineer (Belfast ) The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products … team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions More ❯
Graduate Chinese Speaking Technical SupportEngineer (Belfast ) The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products … team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to Technical Support or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training, roadshows, exhibitions More ❯
Are you ready to join a fast-growing, ASX-listed company that’s shaping the future of AI-powered accessibility and language solutions? We’re looking for a Senior supportengineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, process improvement, and driving … excellence across our support platform. This role can be performed on a hybrid basis. In this role, you’ll: Resolve complex technical issues escalated from Level 1 and 2 support. Lead improvements to support workflows, platforms, and end-user experience. Reproduce and confirm product defects, collaborating with development teams to fix them. Own and optimise the end-user … computing environment, including devices, licensing, and security. Provide technical guidance and thought leadership within the support organisation. 🟣About You You’ll bring: 5+ years’ experience in technical support, including exposure to enterprise environments. Strong experience in Level 1–3 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. Experience with More ❯
Are you ready to join a fast-growing, ASX-listed company that’s shaping the future of AI-powered accessibility and language solutions? We’re looking for a Senior supportengineer (Level 3) to act as the technical lead for our support organisation. This hands-on role focuses on advanced technical problem-solving, process improvement, and driving … excellence across our support platform. This role can be performed on a hybrid basis. In this role, you’ll: Resolve complex technical issues escalated from Level 1 and 2 support. Lead improvements to support workflows, platforms, and end-user experience. Reproduce and confirm product defects, collaborating with development teams to fix them. Own and optimise the end-user … computing environment, including devices, licensing, and security. Provide technical guidance and thought leadership within the support organisation. 🟣About You You’ll bring: 5+ years’ experience in technical support, including exposure to enterprise environments. Strong experience in Level 1–3 support workflows and escalation management. Deep understanding of end-user computing, networking, infrastructure, and cloud systems. Experience with More ❯