We are currently looking to recruit a 2nd Line IT SupportEngineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. You will have a good all More ❯
Stockport, Bramhall, Greater Manchester, United Kingdom Hybrid / WFH Options
4M Recruitment
We are currently looking to recruit a 2nd Line IT SupportEngineer on a permanent basis for a expanding managed service provider. Your main role will be to provide end user support to a dedicated customer site however occasionally supporting other customers across the region both onsite and remotely from home. You will have a good all More ❯
out more about your new workplace! We're excited to introduce a new opportunity in Manchester to join our dynamic Corporate IT team as a mid-level IT Applications SupportEngineer , based at our brand-new flagship office in the heart of the city. This is not a role for someone who wants to sit back and wait … solutions, and improve workflows. Maintain accurate IT documentation, configuration records, and knowledge base articles for supported applications. Manage onboarding and offboarding processes related to application access and user provisioning. Support local tech teams with day to day support on an ad-hoc basis Provide input into the deployment of customer-facing IT requirements aligned to project needs. Ideal … Accountable and reliable, following through on commitments and meeting deadlines. Detail-oriented, ensuring consistency, documentation, and adherence to standards. Essential Qualifications 3-5 years' experience in an IT applications support or administration role, ideally in a global or multi-site environment. Strong hands-on experience managing SaaS and enterprise platforms, particularly: Google Workspace (Admin Console) Atlassian tools (Jira, Confluence More ❯
week in our Farringdon, London office. Role Summary This is an exciting opportunity to work in a varied IT role in a creative, fast-moving studio. As our IT SupportEngineer, you’ll be the friendly face and first point of contact for all things IT, helping to keep our people connected and our systems running smoothly. You … fix issues, set people up for success, and ensure every system, device and network stays reliable, secure and efficient. You’ll handle a mix of 1st and 2nd line support (with exposure to 3rd line), getting involved in everything from setting up new equipment and resolving issues, to supporting our cloud systems and improving the way we work. You … helping others, thrives in a fast-paced creative environment, and enjoys finding simple solutions to technical problems. What you’ll do: Be the first point of contact for IT support - troubleshooting hardware, software and access issues. Manage the ticketing system, prioritising and resolving issues efficiently while keeping users informed. Support the setup and maintenance of our cloud systems More ❯
week in our Farringdon, London office. Role Summary This is an exciting opportunity to work in a varied IT role in a creative, fast-moving studio. As our IT SupportEngineer, you’ll be the friendly face and first point of contact for all things IT, helping to keep our people connected and our systems running smoothly. You … fix issues, set people up for success, and ensure every system, device and network stays reliable, secure and efficient. You’ll handle a mix of 1st and 2nd line support (with exposure to 3rd line), getting involved in everything from setting up new equipment and resolving issues, to supporting our cloud systems and improving the way we work. You … helping others, thrives in a fast-paced creative environment, and enjoys finding simple solutions to technical problems. What you’ll do: Be the first point of contact for IT support - troubleshooting hardware, software and access issues. Manage the ticketing system, prioritising and resolving issues efficiently while keeping users informed. Support the setup and maintenance of our cloud systems More ❯
week in our Farringdon, London office. Role Summary This is an exciting opportunity to work in a varied IT role in a creative, fast-moving studio. As our IT SupportEngineer, you’ll be the friendly face and first point of contact for all things IT, helping to keep our people connected and our systems running smoothly. You … fix issues, set people up for success, and ensure every system, device and network stays reliable, secure and efficient. You’ll handle a mix of 1st and 2nd line support (with exposure to 3rd line), getting involved in everything from setting up new equipment and resolving issues, to supporting our cloud systems and improving the way we work. You … helping others, thrives in a fast-paced creative environment, and enjoys finding simple solutions to technical problems. What you’ll do: Be the first point of contact for IT support - troubleshooting hardware, software and access issues. Manage the ticketing system, prioritising and resolving issues efficiently while keeping users informed. Support the setup and maintenance of our cloud systems More ❯
london (city of london), south east england, united kingdom
Pixel Artworks
week in our Farringdon, London office. Role Summary This is an exciting opportunity to work in a varied IT role in a creative, fast-moving studio. As our IT SupportEngineer, you’ll be the friendly face and first point of contact for all things IT, helping to keep our people connected and our systems running smoothly. You … fix issues, set people up for success, and ensure every system, device and network stays reliable, secure and efficient. You’ll handle a mix of 1st and 2nd line support (with exposure to 3rd line), getting involved in everything from setting up new equipment and resolving issues, to supporting our cloud systems and improving the way we work. You … helping others, thrives in a fast-paced creative environment, and enjoys finding simple solutions to technical problems. What you’ll do: Be the first point of contact for IT support - troubleshooting hardware, software and access issues. Manage the ticketing system, prioritising and resolving issues efficiently while keeping users informed. Support the setup and maintenance of our cloud systems More ❯
week in our Farringdon, London office. Role Summary This is an exciting opportunity to work in a varied IT role in a creative, fast-moving studio. As our IT SupportEngineer, you’ll be the friendly face and first point of contact for all things IT, helping to keep our people connected and our systems running smoothly. You … fix issues, set people up for success, and ensure every system, device and network stays reliable, secure and efficient. You’ll handle a mix of 1st and 2nd line support (with exposure to 3rd line), getting involved in everything from setting up new equipment and resolving issues, to supporting our cloud systems and improving the way we work. You … helping others, thrives in a fast-paced creative environment, and enjoys finding simple solutions to technical problems. What you’ll do: Be the first point of contact for IT support - troubleshooting hardware, software and access issues. Manage the ticketing system, prioritising and resolving issues efficiently while keeping users informed. Support the setup and maintenance of our cloud systems More ❯
Role Summary : ServiceMax product experience is a plus, but not mandatory Deliver world class maintenance and support services to ServiceMax customers. With your excellent technical and troubleshooting skills with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer issues … in a high-quality manner, measured through customer satisfaction. The Technical Customer SupportEngineer acts as the first point of contact for all ServiceMax Customers. Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving technical support … as well as questions and clarification in a written and verbal manner. Advocate/be the voice of the customer withing ServiceMax. Manage the client relationship for ServiceMax and support new business development activities. Engage with customers to reactively and proactively, address requests for service Assisting your team members in the on-time closure of any outstanding customer cases More ❯
Role Summary : ServiceMax product experience is a plus, but not mandatory Deliver world class maintenance and support services to ServiceMax customers. With your excellent technical and troubleshooting skills with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer issues … in a high-quality manner, measured through customer satisfaction. The Technical Customer SupportEngineer acts as the first point of contact for all ServiceMax Customers. Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving technical support … as well as questions and clarification in a written and verbal manner. Advocate/be the voice of the customer withing ServiceMax. Manage the client relationship for ServiceMax and support new business development activities. Engage with customers to reactively and proactively, address requests for service Assisting your team members in the on-time closure of any outstanding customer cases More ❯
AV Desktop/Helpdesk SupportEngineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microsoft Logitech, Yealink, Neat, Bose YOU … LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
Dexian Europe
We seek a Technical SupportEngineer - Platform Technologie colleague to join our world-class client, one of the leading and most advanced Software Development companies. Hybrid Work: 2 days/week onsite in Staines. Employment Type: Temporary Placement (via us - Dexian) - Temporary Agency Worker Employment Contract. Duration: 12 months (with high potential to be extended further or converted … to permanent). Hours per Week: 40 (Full-time). Responsibilities: Work on and resolve technical issues reported by internal and external customers. Provide support to users/administrators of the platform. Understand the internal platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause analysis for … also empowering and enabling the customers. Required Skills and Qualifications: Bachelor's Degree in Computer Science (or related technical degree) or 1+ years of related experience within a technical support environment. Basic understanding of Object-oriented programming languages. Basic understanding and knowledge of the components in the web applications stack. Basic understanding and knowledge of the scripting languages: JavaScript More ❯
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
Dexian Europe
We seek a Technical SupportEngineer - Platform Technologie colleague to join our world-class client, one of the leading and most advanced Software Development companies. Hybrid Work: 2 days/week onsite in Staines. Employment Type: Temporary Placement (via us - Dexian) - Temporary Agency Worker Employment Contract. Duration: 12 months (with high potential to be extended further or converted … to permanent). Hours per Week: 40 (Full-time). Responsibilities: Work on and resolve technical issues reported by internal and external customers. Provide support to users/administrators of the platform. Understand the internal platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause analysis for … also empowering and enabling the customers. Required Skills and Qualifications: Bachelor's Degree in Computer Science (or related technical degree) or 1+ years of related experience within a technical support environment. Basic understanding of Object-oriented programming languages. Basic understanding and knowledge of the components in the web applications stack. Basic understanding and knowledge of the scripting languages: JavaScript More ❯
Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Reveal Media
Job Title: Senior Azure SaaS Reliability & SupportEngineer Department: Service Delivery Location : Kingston Upon Thames/Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours/5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology … every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: Investigating and fixing complex application and infrastructure issues. Monitoring capacity, performance, and error budgets across all deployments. Designing automation and tooling to improve reliability and … and application health. Detect and resolve database issues, stalled file processing, or misplaced storage objects. Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents. Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) Maintain uptime, performance, and scalability across all ST and MT deployments. Define and More ❯
london (kingston upon thames), south east england, united kingdom Hybrid / WFH Options
Reveal Media
Job Title: Senior Azure SaaS Reliability & SupportEngineer Department: Service Delivery Location : Kingston Upon Thames/Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours/5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology … every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: Investigating and fixing complex application and infrastructure issues. Monitoring capacity, performance, and error budgets across all deployments. Designing automation and tooling to improve reliability and … and application health. Detect and resolve database issues, stalled file processing, or misplaced storage objects. Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents. Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) Maintain uptime, performance, and scalability across all ST and MT deployments. Define and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Reveal Media
Job Title: Senior Azure SaaS Reliability & SupportEngineer Department: Service Delivery Location : Kingston Upon Thames/Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours/5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology … every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: Investigating and fixing complex application and infrastructure issues. Monitoring capacity, performance, and error budgets across all deployments. Designing automation and tooling to improve reliability and … and application health. Detect and resolve database issues, stalled file processing, or misplaced storage objects. Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents. Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) Maintain uptime, performance, and scalability across all ST and MT deployments. Define and More ❯
with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us About The Team Customer & Product Support (C&PS) sits at the intersection of sales, customer success and R&D teams. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and … utilization of AlphaSense's market-leading platform and products. We are committed to enhancing every user's experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. About The Role We are looking for a proactive and experienced Cloud SupportEngineer to join … someone who thrives in a fast-paced environment and enjoys solving high-impact problems. Who You Are A technically skilled professional with no less than 5 years in technical support, IT operations or a related field. A strong communicator with the ability to distill complex technical concepts for diverse audiences. A problem-solver with a proactive and customer-first More ❯
Overview NSC Global (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers, and service providers. We offer a unique … a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer service. NSC Global is currently looking for an IT SupportEngineer to join our growing company. Main Job Function: Work onsite to maintain, analyse, troubleshoot, and repairs computer systems, hardware and computer peripherals. Document, maintain, upgrade, or replace … desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution. Qualifications Fluent in English 2+ years of providing onsite support for: Desktops, Laptops, Printer, monitors, etc. UK Drivers licence Working knowledge of commonly used concepts, practices, and procedures in the related field. Awareness of at least one of the More ❯
Implementation partner : TCS Location : Texas City, TX Ohio City, OH New York, NY (Day One Onsite) Job Description/Skills: JAVA L3 Production supportEngineer Java L3 Production Support with Excellent Knowledge of Unix and Sql Unix Shell Scripting and text processing tools, MySQL, Core Java More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Neoci Ltd
We design, develop and distribute our own products, including a Unified Communications App and AI-powered tools for call transcription, sentiment analysis and meeting summaries. We also build and support bespoke software applications for selected customers. Our team combines deep technical expertise with a passion for building scalable, cloud-deployed products that solve real-world communication challenges. The Role … We’re looking for a QA & SupportEngineer to ensure our products are robust and our users are supported. You’ll create and maintain automated test frameworks (using tools such as Cypress, Cucumber/Gherkin, Playwright or similar) to reduce manual regression work You’ll investigate and resolve issues reported by customers or colleagues. The role combines hands … on QA engineering with technical support and requires curiosity, persistence and a keen eye for detail. Key Responsibilities Quality Assurance: Design, build and maintain automated test suites. Define acceptance criteria and support test coverage across web, mobile and API layers. Perform exploratory testing on new features. Integrate test automation into CI/CD pipelines. Document results and track More ❯
will speak up (politely of course), but you do it because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the Technical SupportEngineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the … for the ASC network. To review and rationalise small repairers. Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management. Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc Some technical understanding and ability is desirable but the role should not include the … areas of the UK should be expected, so the candidate must hold a relatively clean driving license and be flexible in working hours and patterns. Skills, Education & Experience Skilled Engineer with over 5 years experience Good depth of knowledge of consumer electronics goods markets Familiar with Excel and Microsoft office Understand and analyse service data such as RTAT etc More ❯
will speak up (politely of course), but you do it because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the Technical SupportEngineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the … for the ASC network. To review and rationalise small repairers. Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management. Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc Some technical understanding and ability is desirable but the role should not include the … areas of the UK should be expected, so the candidate must hold a relatively clean driving license and be flexible in working hours and patterns. Skills, Education & Experience Skilled Engineer with over 5 years experience Good depth of knowledge of consumer electronics goods markets Familiar with Excel and Microsoft office Understand and analyse service data such as RTAT etc More ❯
Technical SupportEngineer (AV/Electrical Installations) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an … will be Monday to Friday and require someone to be in the office full time. The Role: Technical point of contact for customers and Engineers Take ownership of technical support and resolve issues as soon as possible Specialist OEM training given on their range of high tech products The Person: Someone from an AV or electrical installations background Good More ❯
Technical SupportEngineer (AV/Electrical Installations) Reading, Berkshire 32,000 - 38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an … will be Monday to Friday and require someone to be in the office full time. The Role: Technical point of contact for customers and Engineers Take ownership of technical support and resolve issues as soon as possible Specialist OEM training given on their range of high tech products The Person: Someone from an AV or electrical installations background Good More ❯
Role : Desktop Support Location : Woking (Surrey) JD: Should be able to work from office for all the 5 days in a week - Woking (Surrey) Provide comprehensive technical and customer support services to VIPs user Provide on-site support when required or as requested by the VIP or Executive Authorized User; provide additional features to VIPs Support … resolution and include follow up with user. Assess reported incidents and take initiative and ownership to resolve them Replicate and resolve VIP incidents in the software & hardware environment. Provide support services for newly hired VIPs as well as existing VIPs VIP support can be remote support over the phone, in-person support in the home office … or at times at the VIPs home. Partner with Conference Room Support Teams to ensure meetings with VIPs are seamless when it comes to technology. Perform IMAC-related tasks as assigned Create and submit detailed call logs documenting customer interactions to be inclusive of accuracy, thoroughness, and timeliness Perform customer support related tasks and special projects as assigned More ❯