Role : Desktop Support Location : Woking (Surrey) JD: Should be able to work from office for all the 5 days in a week - Woking (Surrey) Provide comprehensive technical and customer support services to VIPs user Provide on-site support when required or as requested by the VIP or Executive Authorized User; provide additional features to VIPs Support … resolution and include follow up with user. Assess reported incidents and take initiative and ownership to resolve them Replicate and resolve VIP incidents in the software & hardware environment. Provide support services for newly hired VIPs as well as existing VIPs VIP support can be remote support over the phone, in-person support in the home office … or at times at the VIPs home. Partner with Conference Room Support Teams to ensure meetings with VIPs are seamless when it comes to technology. Perform IMAC-related tasks as assigned Create and submit detailed call logs documenting customer interactions to be inclusive of accuracy, thoroughness, and timeliness Perform customer support related tasks and special projects as assigned More ❯
Technical SupportEngineer (AV/Electrical Installations) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technical support role working with a portfolio of high tech products with a global business click apply for full job More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a 2 nd Line SupportEngineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service … working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice More ❯
An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer SupportEngineer to provide pre and post sales technical support to customers while supporting the production test areas in fault finding and production resolution. £46,350 per annum - and half day on Friday! Comprehensive benefit package including generous pension More ❯
Hershey, Pennsylvania, United States Hybrid / WFH Options
AETG Services PVT LTD
Job Title: RM- HCM Payroll & Benefit Application SupportEngineer Lead Visa restriction: NO H1B-OPTS Location: Hybrid (19 E Chocolate Ave, Hershey, PA 17033) DURATION: LONG TERM Key 'Must-Have' Skills: SAP Time Management (Positive and Negative) - 5+ years SAP HCM On-Premise Payroll configuration - 5+ years PCRs (Personnel Calculation Rules) and Schemas - 5+ years 'Nice-to-Have … Skills: Service delivery support Business analysis and requirements gathering Software delivery full life cycle Ideal Candidate Profile: A candidate with a strong background in HR and US payroll, capable of providing application support and participating in all stages of the software delivery lifecycle. Summary of Job Description: Support SAP Time Management and SAP HCM On-Premise Payroll … with technical and integration teams. Adhere to Project timelines, documentation standards, and change management processes. Strong Selling Points of the Role/Company: High chance for extension Job Responsibilities Support SAP Time Management and SAP HCM On-Premise Payroll configuration. Participate in requirement-gathering sessions and assist in preparing functional design documents and test plans. Collaborate with the team More ❯
Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in … to improve their risk posture. About the role: As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly capable and versatile SupportEngineer to join our Customer Support organization. Utilizing their SaaS, passive services monitoring, and enterprise software experience to enhance our technical customer relationships. Responsibilities: Providing guidance and … technical issues should be escalated and responding to customer’s initial questions on our software products and actively monitoring the service that LNRSG provides. Requirements: Proven experience in Customer Support (pre/post sales) experience and proven track record, Proficient in Oral and written French Great Customer facing skills (email and over the phone) Understanding of SQL and generating More ❯
Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in … to improve their risk posture. About the role: As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly capable and versatile SupportEngineer to join our Customer Support organization. Utilizing their SaaS, passive services monitoring, and enterprise software experience to enhance our technical customer relationships. Responsibilities: Providing guidance and … technical issues should be escalated and responding to customer’s initial questions on our software products and actively monitoring the service that LNRSG provides. Requirements: Proven experience in Customer Support (pre/post sales) experience and proven track record, Proficient in Oral and written French Great Customer facing skills (email and over the phone) Understanding of SQL and generating More ❯
Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in … to improve their risk posture. About the role: As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly capable and versatile SupportEngineer to join our Customer Support organization. Utilizing their SaaS, passive services monitoring, and enterprise software experience to enhance our technical customer relationships. Responsibilities: Providing guidance and … technical issues should be escalated and responding to customer’s initial questions on our software products and actively monitoring the service that LNRSG provides. Requirements: Proven experience in Customer Support (pre/post sales) experience and proven track record, Proficient in Oral and written French Great Customer facing skills (email and over the phone) Understanding of SQL and generating More ❯
Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in … to improve their risk posture. About the role: As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly capable and versatile SupportEngineer to join our Customer Support organization. Utilizing their SaaS, passive services monitoring, and enterprise software experience to enhance our technical customer relationships. Responsibilities: Providing guidance and … technical issues should be escalated and responding to customer’s initial questions on our software products and actively monitoring the service that LNRSG provides. Requirements: Proven experience in Customer Support (pre/post sales) experience and proven track record, Proficient in Oral and written French Great Customer facing skills (email and over the phone) Understanding of SQL and generating More ❯
london (city of london), south east england, united kingdom
LexisNexis Risk Solutions
Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the team: The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in … to improve their risk posture. About the role: As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly capable and versatile SupportEngineer to join our Customer Support organization. Utilizing their SaaS, passive services monitoring, and enterprise software experience to enhance our technical customer relationships. Responsibilities: Providing guidance and … technical issues should be escalated and responding to customer’s initial questions on our software products and actively monitoring the service that LNRSG provides. Requirements: Proven experience in Customer Support (pre/post sales) experience and proven track record, Proficient in Oral and written French Great Customer facing skills (email and over the phone) Understanding of SQL and generating More ❯
Hi, Hope you are doing. Please take a look at the below role and let me know your interest. Role –IT SupportEngineer Location-Bakerstreet , UK (Onsite) Duration- 6–12-month contract Job Opportunity: Key Responsibilities: • Provide technical support to end-users via phone, email, or in-person for hardware, software, and network issues. • Diagnose and resolve … and updates. • Set up and configure new desktops and laptops for end-users. • Troubleshoot and resolve hardware failures, software conflicts, and system errors. • Assist with the setup, configuration, and support of video conferencing systems. • Provide training and assistance to end-users on IT-related issues and software usage. • Maintain an inventory of IT equipment and manage asset tracking. • Perform … routine maintenance and system checks to ensure overall network and system health. • Collaborate with the Helpdesk team for escalated issues and resolutions. • Document all support activities in a ticketing system. • Ensure adherence to company IT policies and security protocols. • Perform any other duties as assigned by the IT department. More ❯
Hi, Hope you are doing. Please take a look at the below role and let me know your interest. Role –IT SupportEngineer Location-Bakerstreet , UK (Onsite) Duration- 6–12-month contract Job Opportunity: Key Responsibilities: • Provide technical support to end-users via phone, email, or in-person for hardware, software, and network issues. • Diagnose and resolve … and updates. • Set up and configure new desktops and laptops for end-users. • Troubleshoot and resolve hardware failures, software conflicts, and system errors. • Assist with the setup, configuration, and support of video conferencing systems. • Provide training and assistance to end-users on IT-related issues and software usage. • Maintain an inventory of IT equipment and manage asset tracking. • Perform … routine maintenance and system checks to ensure overall network and system health. • Collaborate with the Helpdesk team for escalated issues and resolutions. • Document all support activities in a ticketing system. • Ensure adherence to company IT policies and security protocols. • Perform any other duties as assigned by the IT department. More ❯
Hi, Hope you are doing. Please take a look at the below role and let me know your interest. Role –IT SupportEngineer Location-Bakerstreet , UK (Onsite) Duration- 6–12-month contract Job Opportunity: Key Responsibilities: • Provide technical support to end-users via phone, email, or in-person for hardware, software, and network issues. • Diagnose and resolve … and updates. • Set up and configure new desktops and laptops for end-users. • Troubleshoot and resolve hardware failures, software conflicts, and system errors. • Assist with the setup, configuration, and support of video conferencing systems. • Provide training and assistance to end-users on IT-related issues and software usage. • Maintain an inventory of IT equipment and manage asset tracking. • Perform … routine maintenance and system checks to ensure overall network and system health. • Collaborate with the Helpdesk team for escalated issues and resolutions. • Document all support activities in a ticketing system. • Ensure adherence to company IT policies and security protocols. • Perform any other duties as assigned by the IT department. More ❯
Hi, Hope you are doing. Please take a look at the below role and let me know your interest. Role –IT SupportEngineer Location-Bakerstreet , UK (Onsite) Duration- 6–12-month contract Job Opportunity: Key Responsibilities: • Provide technical support to end-users via phone, email, or in-person for hardware, software, and network issues. • Diagnose and resolve … and updates. • Set up and configure new desktops and laptops for end-users. • Troubleshoot and resolve hardware failures, software conflicts, and system errors. • Assist with the setup, configuration, and support of video conferencing systems. • Provide training and assistance to end-users on IT-related issues and software usage. • Maintain an inventory of IT equipment and manage asset tracking. • Perform … routine maintenance and system checks to ensure overall network and system health. • Collaborate with the Helpdesk team for escalated issues and resolutions. • Document all support activities in a ticketing system. • Ensure adherence to company IT policies and security protocols. • Perform any other duties as assigned by the IT department. More ❯
london (city of london), south east england, united kingdom
Pyramid Consulting, Inc
Hi, Hope you are doing. Please take a look at the below role and let me know your interest. Role –IT SupportEngineer Location-Bakerstreet , UK (Onsite) Duration- 6–12-month contract Job Opportunity: Key Responsibilities: • Provide technical support to end-users via phone, email, or in-person for hardware, software, and network issues. • Diagnose and resolve … and updates. • Set up and configure new desktops and laptops for end-users. • Troubleshoot and resolve hardware failures, software conflicts, and system errors. • Assist with the setup, configuration, and support of video conferencing systems. • Provide training and assistance to end-users on IT-related issues and software usage. • Maintain an inventory of IT equipment and manage asset tracking. • Perform … routine maintenance and system checks to ensure overall network and system health. • Collaborate with the Helpdesk team for escalated issues and resolutions. • Document all support activities in a ticketing system. • Ensure adherence to company IT policies and security protocols. • Perform any other duties as assigned by the IT department. More ❯
Basingstoke, Hampshire, South East, United Kingdom
CBSbutler Holdings Limited
IT Services client is hiring for a 3rd Line Systems SupportEngineer with strong Solaris expertise. This is a permanent role based full-time on site in Basingstoke. Salary is between £50K - £55K + Bonus + Benefits. You will be responsible for incident management, problem resolution, and continuous service improvement, working to strict SLAs and security protocols. Responsibilities More ❯
My client is seeking a skilled IT SupportEngineer to provide advanced technical supportwithin their organization. This role involves troubleshooting complex IT issues,supporting end-users, and ensuring the smooth operation of the IT Service Desk.The ideal candidate will have a strong technical background, excellent problem-solvingskills, and the ability to work independently and as part of a More ❯
dynamic environment? If so, we want you on our team! Our team is based in London and we work on a hybrid basis. About the Role As a SharePoint SupportEngineer, youll be the go-to expert for all things SharePoint Online. Youll manage ServiceNow tickets, troubleshoot technical issues, and guide users across our SharePoint portals and document … that to qualify for this role, you must be SC cleared or eligible for SC clearance. What Youll Do: Resolve SharePoint-related incidents including permissions, workflows, and bespoke solutions Support users with document libraries, metadata, versioning, and access issues Troubleshoot Power Automate flows and Microsoft Teams integrations Escalate complex issues to architects with detailed analysis Maintain SOPs and contribute … with ServiceNow or similar ITSM tools Familiarity with Power Automate, PowerShell, and Microsoft Teams Excellent problem-solving and communication skills Ability to manage multiple priorities in a fast-paced support environment Awareness of Microsoft 365 governance and data security principles Soft Skills That Shine: Customer-first mindset with a proactive attitude Clear and confident communicator Detail-oriented and analytical More ❯
dynamic environment? If so, we want you on our team! Our team is based in London and we work on a hybrid basis. About the Role As a SharePoint SupportEngineer, you’ll be the go-to expert for all things SharePoint Online. You’ll manage ServiceNow tickets, troubleshoot technical issues, and guide users across our SharePoint portals … to qualify for this role, you must be SC cleared or eligible for SC clearance. What You’ll Do: Resolve SharePoint-related incidents including permissions, workflows, and bespoke solutions Support users with document libraries, metadata, versioning, and access issues Troubleshoot Power Automate flows and Microsoft Teams integrations Escalate complex issues to architects with detailed analysis Maintain SOPs and contribute … with ServiceNow or similar ITSM tools Familiarity with Power Automate, PowerShell, and Microsoft Teams Excellent problem-solving and communication skills Ability to manage multiple priorities in a fast-paced support environment Awareness of Microsoft 365 governance and data security principles Soft Skills That Shine: Customer-first mindset with a proactive attitude Clear and confident communicator Detail-oriented and analytical More ❯
dynamic environment? If so, we want you on our team! Our team is based in London and we work on a hybrid basis. About the Role As a SharePoint SupportEngineer, you’ll be the go-to expert for all things SharePoint Online. You’ll manage ServiceNow tickets, troubleshoot technical issues, and guide users across our SharePoint portals … to qualify for this role, you must be SC cleared or eligible for SC clearance. What You’ll Do: Resolve SharePoint-related incidents including permissions, workflows, and bespoke solutions Support users with document libraries, metadata, versioning, and access issues Troubleshoot Power Automate flows and Microsoft Teams integrations Escalate complex issues to architects with detailed analysis Maintain SOPs and contribute … with ServiceNow or similar ITSM tools Familiarity with Power Automate, PowerShell, and Microsoft Teams Excellent problem-solving and communication skills Ability to manage multiple priorities in a fast-paced support environment Awareness of Microsoft 365 governance and data security principles Soft Skills That Shine: Customer-first mindset with a proactive attitude Clear and confident communicator Detail-oriented and analytical More ❯
dynamic environment? If so, we want you on our team! Our team is based in London and we work on a hybrid basis. About the Role As a SharePoint SupportEngineer, you’ll be the go-to expert for all things SharePoint Online. You’ll manage ServiceNow tickets, troubleshoot technical issues, and guide users across our SharePoint portals … to qualify for this role, you must be SC cleared or eligible for SC clearance. What You’ll Do: Resolve SharePoint-related incidents including permissions, workflows, and bespoke solutions Support users with document libraries, metadata, versioning, and access issues Troubleshoot Power Automate flows and Microsoft Teams integrations Escalate complex issues to architects with detailed analysis Maintain SOPs and contribute … with ServiceNow or similar ITSM tools Familiarity with Power Automate, PowerShell, and Microsoft Teams Excellent problem-solving and communication skills Ability to manage multiple priorities in a fast-paced support environment Awareness of Microsoft 365 governance and data security principles Soft Skills That Shine: Customer-first mindset with a proactive attitude Clear and confident communicator Detail-oriented and analytical More ❯
london (city of london), south east england, united kingdom
Cognizant
dynamic environment? If so, we want you on our team! Our team is based in London and we work on a hybrid basis. About the Role As a SharePoint SupportEngineer, you’ll be the go-to expert for all things SharePoint Online. You’ll manage ServiceNow tickets, troubleshoot technical issues, and guide users across our SharePoint portals … to qualify for this role, you must be SC cleared or eligible for SC clearance. What You’ll Do: Resolve SharePoint-related incidents including permissions, workflows, and bespoke solutions Support users with document libraries, metadata, versioning, and access issues Troubleshoot Power Automate flows and Microsoft Teams integrations Escalate complex issues to architects with detailed analysis Maintain SOPs and contribute … with ServiceNow or similar ITSM tools Familiarity with Power Automate, PowerShell, and Microsoft Teams Excellent problem-solving and communication skills Ability to manage multiple priorities in a fast-paced support environment Awareness of Microsoft 365 governance and data security principles Soft Skills That Shine: Customer-first mindset with a proactive attitude Clear and confident communicator Detail-oriented and analytical More ❯
dynamic environment? If so, we want you on our team! Our team is based in London and we work on a hybrid basis. About the Role As a SharePoint SupportEngineer, you’ll be the go-to expert for all things SharePoint Online. You’ll manage ServiceNow tickets, troubleshoot technical issues, and guide users across our SharePoint portals … to qualify for this role, you must be SC cleared or eligible for SC clearance. What You’ll Do: Resolve SharePoint-related incidents including permissions, workflows, and bespoke solutions Support users with document libraries, metadata, versioning, and access issues Troubleshoot Power Automate flows and Microsoft Teams integrations Escalate complex issues to architects with detailed analysis Maintain SOPs and contribute … with ServiceNow or similar ITSM tools Familiarity with Power Automate, PowerShell, and Microsoft Teams Excellent problem-solving and communication skills Ability to manage multiple priorities in a fast-paced support environment Awareness of Microsoft 365 governance and data security principles Soft Skills That Shine: Customer-first mindset with a proactive attitude Clear and confident communicator Detail-oriented and analytical More ❯
Job Type: PLC Automation SupportEngineer - Days Job Reward: £60-65k Location: onsite, Milton Keynes area Contract Type: Full-Time, Days, primarily onsite, Monday to Friday Department: Factory Site Engineering Reports To: Site Engineering Manager Are you passionate about PLC automation and innovation? Do you thrive in a fast-paced manufacturing supply chain environment where your technical More ❯
you read the following details carefully before making any applications. Our team is based in London and we work on a hybrid basis. About the Role As a SharePoint SupportEngineer, you'll be the go-to expert for all things SharePoint Online. You'll manage ServiceNow tickets, troubleshoot technical issues, and guide users across our SharePoint portals … to qualify for this role, you must be SC cleared or eligible for SC clearance. What You'll Do: Resolve SharePoint-related incidents including permissions, workflows, and bespoke solutions Support users with document libraries, metadata, versioning, and access issues Troubleshoot Power Automate flows and Microsoft Teams integrations Escalate complex issues to architects with detailed analysis Maintain SOPs and contribute … with ServiceNow or similar ITSM tools Familiarity with Power Automate, PowerShell, and Microsoft Teams Excellent problem-solving and communication skills Ability to manage multiple priorities in a fast-paced support environment Awareness of Microsoft 365 governance and data security principles Soft Skills That Shine: Customer-first mindset with a proactive attitude Clear and confident communicator Detail-oriented and analytical More ❯