position is advertised under Boxxe, the successful candidate will be based on a CAE client site, working closely with CAE teams and stakeholders. Your Mission 💪 To provide onsite AV support to a key customer in the CAE portfolio. The role will cover all aspects of hardware and software support on a 1st/2nd line basis, supporting the … AV set up and End Users at one of our customers London Offices with day-to-day administrative tasks. The role will require to work alongside a team to support core business hours, and some dedicated OOH support. What you’ll be doing 🎯 AV setup and support for all internal, external, and executive meetings Real-time troubleshooting of … connectivity, video, and audio issues Hands-on support with Wi-Fi Teams Rooms, screen share and or user laptops to access meetings and meeting content Support for Townhalls and in-person/virtual hybrid events White Glove desktop support for VIP and Board-level sessions (Call Ownership, Ticket Creation, Update, Closure and Troubleshooting, diagnosis and resolution of More ❯
position is advertised under Boxxe, the successful candidate will be based on a CAE client site, working closely with CAE teams and stakeholders. Your Mission 💪 To provide onsite AV support to a key customer in the CAE portfolio. The role will cover all aspects of hardware and software support on a 1st/2nd line basis, supporting the … AV set up and End Users at one of our customers London Offices with day-to-day administrative tasks. The role will require to work alongside a team to support core business hours, and some dedicated OOH support. What you’ll be doing 🎯 AV setup and support for all internal, external, and executive meetings Real-time troubleshooting of … connectivity, video, and audio issues Hands-on support with Wi-Fi Teams Rooms, screen share and or user laptops to access meetings and meeting content Support for Townhalls and in-person/virtual hybrid events White Glove desktop support for VIP and Board-level sessions (Call Ownership, Ticket Creation, Update, Closure and Troubleshooting, diagnosis and resolution of More ❯
position is advertised under Boxxe, the successful candidate will be based on a CAE client site, working closely with CAE teams and stakeholders. Your Mission 💪 To provide onsite AV support to a key customer in the CAE portfolio. The role will cover all aspects of hardware and software support on a 1st/2nd line basis, supporting the … AV set up and End Users at one of our customers London Offices with day-to-day administrative tasks. The role will require to work alongside a team to support core business hours, and some dedicated OOH support. What you’ll be doing 🎯 AV setup and support for all internal, external, and executive meetings Real-time troubleshooting of … connectivity, video, and audio issues Hands-on support with Wi-Fi Teams Rooms, screen share and or user laptops to access meetings and meeting content Support for Townhalls and in-person/virtual hybrid events White Glove desktop support for VIP and Board-level sessions (Call Ownership, Ticket Creation, Update, Closure and Troubleshooting, diagnosis and resolution of More ❯
New Permanent Opportunity for multiple IT Support Engineers for a leading NS SME in Gloucestershire Gloucester/Cheltenham location - full-time on-site Active eDV (West) required Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple IT Support Engineers to work for an exciting, rapidly … and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to IT support requests and diagnosing issues Delivering technical support on-site or remotely Resolving hardware, software, and network problems Providing tailored IT solutions Maintaining strong client relationships Recording and managing … support activities Contributing to IT knowledge bases Supporting project teams in system rollouts Essential Experience Required Proven technical support experience - 1st/2nd/3rd line support Familiarity with service management tools like HP SM and Jira Service Desk Desired Technical Experience Required Experience with networking (Cisco, Juniper, HP, Dell) Skilled in virtualisation (VMware, Hyper-V) Proficient More ❯
New Permanent Opportunity for multiple IT Support Engineers for a leading NS SME in Gloucestershire Gloucester/Cheltenham location full-time on-site Active eDV (West) required Up to 55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple IT Support Engineers to work for an exciting, rapidly … and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to IT support requests and diagnosing issues Delivering technical support on-site or remotely Resolving hardware, software, and network problems Providing tailored IT solutions Maintaining strong client relationships Recording and managing … support activities Contributing to IT knowledge bases Supporting project teams in system rollouts Essential Experience Required Proven technical support experience 1st/2nd/3rd line support Familiarity with service management tools like HP SM and Jira Service Desk Desired Technical Experience Required Experience with networking (Cisco, Juniper, HP, Dell) Skilled in virtualisation (VMware, Hyper-V) Proficient More ❯
New Permanent Opportunity for multiple IT Support Engineers for a leading NS SME in Gloucestershire Gloucester/Cheltenham location – full-time on-site Active eDV (West) required Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple IT Support Engineers to work for an exciting, rapidly … and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to IT support requests and diagnosing issues Delivering technical support on-site or remotely Resolving hardware, software, and network problems Providing tailored IT solutions Maintaining strong client relationships Recording and managing … support activities Contributing to IT knowledge bases Supporting project teams in system rollouts Essential Experience Required Proven technical support experience – 1st/2nd/3rd line support Familiarity with service management tools like HP SM and Jira Service Desk Desired Technical Experience Required Experience with networking (Cisco, Juniper, HP, Dell) Skilled in virtualisation (VMware, Hyper-V) Proficient More ❯
Onsite Engineer (2nd Line) Surrey Up to £35K We’re looking for a skilled and customer-focused Onsite Engineer to join an education trust around the Surrey area. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. … and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school … network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A … broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role will be varied and interesting and will include: Acting as a key component to the service desk as one of their engineers Work with their More ❯
Technical Engineer We're looking for an experienced Technical Engineer to join our IT Services team, providing high-quality technical support and maintaining client IT infrastructure across a range of technologies. This role involves diagnosing and resolving both simple and complex technical issues, ensuring smooth IT operations and excellent customer service. You'll work both remotely and … on-site as needed, collaborating closely with other engineers and support staff to deliver reliable and efficient solutions. Provide 2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft 365, Active Directory, and Windows Server environments. Visit client sites to perform installations, maintenance, and … troubleshooting. Participate in an on-call rota to provide out-of-hours support. Proven experience in a technical engineering or IT support role. Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Active Directory, Group Policy, and user/group management Networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls) Full UK driving licence and willingness to travel to client More ❯
the site is up an running. Performing asset inventory activities as needed Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation … Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support knowledge including hardware, software … connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld Android & IOS support knowledge. Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets. Might need to travel to More ❯
South West London, London, England, United Kingdom
Circle Recruitment
Senior Engineer - Microsoft Cloud & Infrastructure Location: London (Office-based, occasional travel) Salary: £40,000 - £45,000 DOE Type: Full-time, Permanent The Opportunity My client, a well-established MSP with a strong technical reputation, is looking for a Senior Engineer to deliver cloud and infrastructure solutions for a growing client base. This is a hands-on position for … an experienced engineer who enjoys autonomy, problem-solving, and working directly with clients to deliver secure, efficient Microsoft environments. The Role You will design, implement, and maintain Microsoft 365 and SharePoint environments, including Conditional Access and MDM policies. Reporting to the Managing Director, you will also provide technical leadership and ensure consistent, high-quality service delivery. Key Responsibilities Deploy … and medical cover Apply Now If you are ready to take ownership of your technical environment and deliver high-impact Microsoft solutions, apply today to become the next Senior Engineer with my client. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the More ❯
Platform Support Operations Engineer | London | Hybrid 3 days | Permanent Role Overview: Manage and support Azure cloud platform operations with a focus on Infrastructure as Code, network operations, and identity management whilst ensuring platform reliability, security, and performance across Azure environments. Key Characteristics: Azure Platform Operations - Extensive hands-on experience managing and supporting Azure environments including Virtual Machines … Experience supporting continuous integration and deployment pipelines using Azure DevOps (Azure Pipelines, Repos, Artifacts) or GitHub Actions integrated with Azure. Ability to troubleshoot build failures, manage YAML pipeline configurations, support deployment processes across Azure environments, manage service connections, and collaborate with development teams on release automation. Monitoring & Observability - Proficient in implementing and managing Azure Monitor, Log Analytics workspaces, Application More ❯
We’re looking for a proactive and customer-focused IT Support Technician to join a busy school IT team, supporting a large secondary school and a nearby primary school. This is a hands-on role where you’ll deliver high-quality 1st and 2nd line support, maintain a wide range of IT systems, and contribute to key projects … maintenance. Location: Ealing, West London Long term Contract role - full-time (35 hours per week) Salary – equivalent to £25-28k Key Responsibilities Provide 1st and 2nd line IT support to staff and students, both remotely and in person. Manage helpdesk tickets in line with agreed SLAs. Support and maintain Windows 11 devices in a Microsoft Active Directory … platforms. Maintain and update IT asset registers and system documentation. Install, configure, and repair computers, printers, AV equipment, and network components. Assist with the maintenance of Apple network systems. Support networking infrastructure, including switches, Wi-Fi, antivirus, web filtering, and access control systems. Provide technical support at school events such as parents’ evenings and productions. Assist with project More ❯
Title: IT Support/EUC Specialist Location: UK - Manchester Duration: 12 Months - extendable Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Ability … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised …/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse More ❯
Title: IT Support/EUC Specialist Location: UK - Manchester Duration: 12 Months - extendable Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Ability … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised …/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse More ❯
warrington, cheshire, north west england, united kingdom
TECEZE
Title: IT Support/EUC Specialist Location: UK - Manchester Duration: 12 Months - extendable Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Ability … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised …/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse More ❯
bolton, greater manchester, north west england, united kingdom
TECEZE
Title: IT Support/EUC Specialist Location: UK - Manchester Duration: 12 Months - extendable Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Ability … as CCTV Camera, humidity sensors. Ensure all the workstations are updated with latest Anti-Virus, patches, Windows patches & feature packs etc. Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO, IP Phones etc. Ability to trouble shoot printer issues and file restorations etc. Customer service focused; ability to manage key stakeholders in positive, poised …/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines to reclaim the laptops. Coordinate Laptops stock, imaging, allocation and de-allocation where Service Provider Site support resources are staffed. Manage entire laptop lifecycle, including maintaining accurate status in ITSM platform according to regional processes and polices. Management of Mobile devices, handhelds, docking station, monitors, mouse More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Nextech Group Limited
What are we Looking For? Job title: 3rd Line Engineer Reports to: Head of Engineering Hours of Work: 37.5 hours a week, Monday to Friday (between our operating hours of 8am to 6pm) What is the Role? We are seeking a highly skilled and proactive 3rd Line Engineer to join our clients service desk team. This role is … pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless integration of new customers into our service ecosystem. Key Tasks & Accountabilities Technical Support & Escalations Provide expert-level troubleshooting and resolution for complex technical issues … escalated from 1st and 2nd line support. Deliver remote and field-based support for critical incidents, ensuring minimal disruption to customer operations. Maintain ownership of high-priority tickets and ensure timely resolution in line with SLAs. Project & Onboarding Support Collaborate with project teams to provide technical support for new customer deployments during the implementation and post-implementation More ❯
3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing advanced technical support across their client base and contributing to project delivery. You'll need to demonstrate More ❯
3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing advanced technical support across their client base and contributing to project delivery. You'll need to demonstrate More ❯
3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing advanced technical support across their client base and contributing to project delivery. You'll need to demonstrate More ❯
3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing advanced technical support across their client base and contributing to project delivery. You'll need to demonstrate More ❯
Role: Desktop Support Location: Wokingham, UK Duration: Contract Job Description: Your responsibilities: Ensure a positive support experience for customers; develop a good relationship and trust with company corporate users by exhibiting professional attitude and a welcoming approach to understanding customers’ problems Ensure immediate and total restoration of services for all systems and services by promptly responding to users … to execute and maintain systems that apply industry best practices in achieving business objectives, while ensuring the integrity and security of the data, network, and system Offer outstanding customer support and excellent communication in accordance with all Service Desk procedures and policies by identifying and working with all remote users, corporate network users, as well as with other Service More ❯
Role: Desktop Support Location: Wokingham, UK Duration: Contract Job Description: Your responsibilities: Ensure a positive support experience for customers; develop a good relationship and trust with company corporate users by exhibiting professional attitude and a welcoming approach to understanding customers’ problems Ensure immediate and total restoration of services for all systems and services by promptly responding to users … to execute and maintain systems that apply industry best practices in achieving business objectives, while ensuring the integrity and security of the data, network, and system Offer outstanding customer support and excellent communication in accordance with all Service Desk procedures and policies by identifying and working with all remote users, corporate network users, as well as with other Service More ❯
Exciting Career Opportunity for Desktop Support Engineers! Ready to take your IT career to new heights? We’re on the lookout for enthusiastic Desktop Support Engineers to join our dynamic team in Gloucester. You’ll play a key role in exciting projects across the Aerospace, Defence, and Security sectors, working with cutting-edge technologies to deliver exceptional on … premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the next step in your career Someone eager to reignite their IT career after a break Military personnel transitioning to … a civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using MDT & SCCM. Make sure More ❯