26 to 50 of 62 Permanent Support Manager Jobs

leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product Support Manager to lead a team of technical support analysts and engineers. As the technical leader of this team, you will be vital … to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The ideal candidate will balance technical … expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level support cases, demonstrating problem-solving more »

For our Sales & Marketing Department, we are recruiting our Customer Technical Support Manager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Reporting to the Head of CTS, the CST Manager based in the UK … process and machines, Find solutions to adapt our products to our customers technical constraints, Implement if necessary and follow up their production changes, Provide support to our local sales team and R&D department , Take part of the plant quality improvement, Take an active part of new products launching more »

We help companies improve accuracy, traceability and compliance while improving the quality, speed, and efficiency of their labeling. We are looking for a Technical Support Manager to join our global Technical Support team. This person can be located in EMEA or APAC. Role Description: Qualified candidates are … experts in technical support with a demonstrated knack for building rapport with our customers, managing a high performing team, and ensuring direct reports provide highest levels of customer satisfaction. You develop and maintain leading product expertise within your team, move fluidly between various tools and channels, and find the … pride in customer-facing work. You set the tone, energy and professionalism for your team through leading by example. Position reports to: Director, Technical Support, Global Position requires you to manage other employees: yes Responsibilities: Lead a team of Technical Support Engineers who work with our customers to more »

About the Role: We are seeking a driven and experienced Applications Support Manager to lead our team in providing exceptional product support for our customers. You will be responsible for the overall performance of the applications support function including Owner of the Incident, Request, Change and … levels of performance. Proactively identifying customer service improvement activities to increase customer satisfaction and business efficiencies. Responsibilities: • Lead and manage a team of application support specialists, offer technical advice, provide coaching, mentorship, and performance management. • Develop, implement, and maintain policies and procedures for application support services. • Overall ownership … for our customers. • Work with the QA, Development, Implementation and Project teams on a daily basis to contribute to the overall LineView improvement strategy. • Support Projects and Professional Services to deliver successfully to our customers. • Maintain a strong understanding of our application portfolio and stay abreast of industry best more »

Product Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to … include: A generous holiday allowance. Flexible working options. Fantastic Healthcare and Pension Scheme. About the Role Lead and manage the 1 st Line Technical Support team, providing support, mentorship, and guidance. Oversee the day-to-day operations of the technical support department, ensuring efficient handling of customer … resolution rates, and customer satisfaction scores, and take proactive measures to continuously improve performance. Provide regular reports and updates to senior management on technical support operations and customer feedback. About You As anexperienced Support Team Manager, you will need to bepassionate about innovative technology, be able to more »

IT Application Support Manager Permanent/Liverpool Hybrid/IT ? The most exciting parts 3 days in office, 2 days at home ?? Youll have great benefits, have a 5% contribution pension plan and generous holiday allowance. This is a unique opportunity for someone who wants to become an … IT Application Support Manager. ?? Our client offers lots of possibility to grow Great teammates & work environment ?? They offer flexibility and work Monday Friday. The incredible chance to work with talented colleagues more »

What Are We Looking For? DPS is delighted to welcome applications to join our Client Support Department as a Support Manager in Glenrothes. This position will be responsible for overseeing and managing all aspects of the department's operations. You will lead a team of support engineers and specialists, ensuring the delivery of exceptional technical support and maintenance services in Automation, p... more »

OVERSEAS Work (3 months rotation). Living expenses are covered when working away £50,000 (TAX FREE) The Technical Service and Support Manager will be responsible for overseeing technical service operations and providing top-tier support to our international clients. This role involves traveling overseas on a … three-month rotational basis to ensure the smooth operation, maintenance, and support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in diverse cultural environments. Key Responsibilities: Manage and oversee technical service operations for … international clients during the three-month rotation. Provide hands-on technical support and troubleshooting for clients, resolving complex issues efficiently. Coordinate with local and remote teams to ensure seamless service delivery and support. Develop and implement service strategies to improve client satisfaction and operational efficiency. Train and mentor local more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »

Support and Customer Service Manager – £30,000-£35,000– Fairford Leys, Aylesbury The Role Do you possess a minimum of 3 years' experience in a customer support or service management role? Are you a strong leader with the ability to analyse data and metrics, along with the … we have an exciting opportunity for you. We are a Sage Software specialist for schools and businesses, looking to appoint an experienced and analytical Support and Customer Service Manager to our growing team. You will oversee our customer support operations, managing a team of support specialists … motivated and experienced customer service professional who thrives in a supportive environment, we encourage you to apply! Key Responsibilities: Lead and manage the customer support team including performance management. Develop and implement customer service policies and procedures to ensure consistent, high-quality service. Monitor and analyse support metrics more »

Support Team Leader/Service Manager Learning Disabilities & Autism Harrogate, HG1, United Kingdom Salary: £30'000 - £34'000 40 hours per week This is a brand new 9 bed service for adults with Learning Disabilities, Autism and Complex Needs In conjunction with a leading provider of support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team Leader, you … will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals more »

Support Team Leader/Service Manager Learning Disabilities & Autism York, YO30, United Kingdom Salary: £28'000 - £32'000 40 hours per week This is a 5 bed service for adults with Learning Disabilities and Autism. Very independent clients, fully staffed service, In conjunction with a leading provider of … support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team Leader … you will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of more »

Support Team Leader/Service Manager Learning Disabilities & Autism York, YO32 United Kingdom Salary: £28'000 - £32'000 40 hours per week This is a 5 bed service for adults with Learning Disabilities, Autism and Complex Needs, Mobility Issue, Deaf and Blind. In conjunction with a leading provider … of support services for individuals with learning disabilities, who are committed to enhancing the lives of those they support, and delivering exceptional person centred and tailored support, I am recruiting a dynamic and experienced Support Team Leader to join their team. As the Support Team … Leader, you will play a pivotal role in overseeing a . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development more »

latest in the technology space we need people who are passionate about a vast range of operating systems, devices, applications and software. Our Application support team now has an opportunity for that passionate person to join the team, and help manage and evolve our support function. The Manager role operates on a typical working business day (Monday-Friday: 9am to 5:15pm). However, the wider team who support our PayPoint terminals, including the flagship PayPoint One and its EPOS system, the PayPoint Mini device and supporting systems, currently operate over a seven day a week … technical difficulties, and at points, to be the voice of the retailer. What will you be doing? This role is accountable for the Application Support function. This function provides 2nd line support to our internal Contact Centre, supports our managed retailers, and manages technical change into the Production more »

Application Support Team Manager Lead a team dedicated to ensuring the availability, functionality, and performance of all core business applications, supporting essential business processes. You will collaborate closely with business users, Product Owners, and third-party support partners to manage, diagnose, and resolve issues while proactively monitoring … and supporting the applications. Responsibilities: Provide daily support for core business applications across all regions (including SAP ERP, HR/HCM, ecommerce, CRM, Retail POS) Lead the Application Support Analyst team, ensuring effective work allocation, SLA adherence, identifying and meeting training needs, and improving processes. Manage escalations both … internally and with suppliers, including appropriate business communications. Deliver support for all core IT business applications Maintain a thorough process for logging and assigning issues and service requests to relevant team members and external suppliers. Ensure issue resolution within assigned SLAs and proactively work to minimize future calls. Coordinate more »

AVEVA PI Service Delivery Manager/£50,000 - £60,000/Aberdeen/Hybrid/Electric Car Scheme and other fantastic benefits! Source & Connect are proud to partner with a large Digital Transformation consultancy who are making waves in Neclear, Industrial Manufacturing & Energy sectors across the UK. We are … on the hunt for an experienced Service Delivery Manager with experience in AVEVA PI (previously OSI soft) to join their team in Aberdeen and can offer some fantastic benefits to work with this organisation. For a full job description please apply. Requirements: - AVEVA PI (OSI Soft) experience - Previous experience … as a Senior Support Engineer, Programme Manager or Service Delivery Manager - Systems integration experience - Experience leading a team - Excellent communication skills What we can offer you: - 25 days holiday + 8 bank holidays and the opportunity to buy/sell 5 days per year - Flexible start and more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

You will build and lead a new Digital Support Centre of Excellence (CoE). This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working … days office based) Car/Allowance Bonus Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role … corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies more »

Technical manager (construction/building surveying) East Midlands £49'000- Car Allowance + Excellent pension + Hybrid working + Great work life balance + 44 days holiday Are you currently in a technical role within the construction industry such as building surveyor, asset management or construction project manager … members of the team by looking at commercial opportunities. The ideal candidate will have worked in the construction environment as a building survey, asset manager or construction project management and have worked within the public sector or housing associations. This is a brilliant role for someone to work in more »

Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success Key Responsibilities: Leadership responsibilities for the Client more »

Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »

Contract Support - Paddington, London -Up to £42k per annum CBW are currently looking for a Contract Support to be based in Paddington, London to work with one of their key clients. Day to day duties will include scheduling engineers diaries and all aspects of Finance. Hours of Work … while optimising contract performance Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company Legislation. Requirements: Must haveContract Support experience Experience working in a fast paced environment Experience with CAFM systems Experience with multiplecontracts General administrationexperience IT proficient Please send your CV to more »

Job Opportunity : Support Services Manager Location : Nottinghamshire. Type: Full-Time Salary: £36,000-£41,000 Role Overview: Join our Clients dynamic team to enhance the lives of those using our services. You will lead and manage homelessness and mental health support services, including a mental health helpline … equality, diversity, and individual rights. Maintain strategic relationships with partners and funders. Manage housing services, including property maintenance and tenant support. Lead, develop, and support a diverse staff team. Ensure compliance with operational policies and quality standards. Requirements: 3+ years of experience managing services and teams in a housing … or support setting. Strong partnership and networking skills. Excellent communication, leadership, and administrative skills. Commitment to equality, diversity, and trauma-informed care. Flexibility to work various hours and travel between sites. Full UK driving licence and access to a vehicle. Apply to make a real impact in your community more »

Product Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets to more »

b Contract Support - Longmoor, Hampshire - GovernmentContract -£30k per annum br/b br CBW are currently looking for a Contract Support to be based in Longmoor, Hampshire to work with one of their key clients. Day to day duties will include scheduling engineers diaries and all aspects of … from Sub-contractors with regards to Health & Safety and Company Legislation./li/ul b Requirements:/b br ul li Must haveContract Support experience/li li Experience working in a fast paced environment/li li Experience with CAFM systems/li li Experience with multiplecontracts more »