Support Manager Job Trends

Support Manager
UK

The median Support Manager salary in the UK is £49,000 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 477 521 614
Rank change year-on-year +44 +93 +224
Permanent jobs requiring a Support Manager 175 197 123
As % of all permanent jobs in the UK 0.29% 0.37% 0.22%
As % of the Job Titles category 0.32% 0.40% 0.23%
Number of salaries quoted 157 93 96
10th Percentile £30,000 £37,100 £35,920
25th Percentile £41,250 £41,250 £47,188
Median annual salary (50th Percentile) £49,000 £52,500 £62,500
Median % change year-on-year -6.67% -16.00% +13.64%
75th Percentile £58,750 £65,000 £73,188
90th Percentile £70,000 £70,000 £92,500
UK excluding London median annual salary £47,500 £47,500 £55,000
% change year-on-year - -13.64% +15.52%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 54,089 49,558 53,300
% of permanent jobs with a recognized job title 90.68% 92.89% 95.26%
Number of salaries quoted 33,489 25,634 41,126
10th Percentile £28,500 £33,500 £30,000
25th Percentile £36,750 £45,000 £41,250
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% -4.17%
75th Percentile £75,000 £78,750 £77,500
90th Percentile £95,000 £97,500 £96,250
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -5.66%

Support Manager
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Support Manager' in the job title relative to all permanent IT jobs advertised.

Support Manager job vacancy trend in the UK

Support Manager
Salary Trend

Salary distribution trend for Support Manager job vacancies in the UK.

Salary distribution trend for Support Manager job vacancies in the UK

Support Manager
Salary Histogram

Salary distribution for jobs citing Support Manager over the 6 months to 13 January 2026.

Salary histogram for Support Manager in the UK

Support Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the UK over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +39 150 £47,500 -20.83% 12
UK excluding London +60 137 £47,500 - 16
Work from Home +49 61 £55,000 -12.00% 3
South East +46 38 £52,500 +7.69% 6
North of England 0 34 £30,000 -27.24% 1
Midlands +30 31 £44,000 -7.37% 4
Yorkshire -16 23 £30,000 -19.46% 1
London +26 20 £65,000 - 2
East of England +22 20 £49,500 +1.54% 2
West Midlands +25 17 £55,000 - 3
East Midlands -5 14 £37,500 -21.05% 1
South West +5 6 £42,500 -12.82%
North East +5 6 £30,000 -35.14% 1
North West +8 5 £45,000 -25.00%
Wales +7 4 £44,336 +47.79% 3
Scotland +1 4 £50,000 -1.96%

Support Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 13 January 2026, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Support Manager in the job title.

1 49 (28.00%) Service Delivery
2 48 (27.43%) ITIL
3 43 (24.57%) Service Management
4 38 (21.71%) Continuous Improvement
4 38 (21.71%) Microsoft
5 36 (20.57%) Customer Service
5 36 (20.57%) ITSM
6 32 (18.29%) Problem-Solving
7 27 (15.43%) CRM
8 26 (14.86%) Customer Experience
9 24 (13.71%) Microsoft 365
10 21 (12.00%) Windows
11 20 (11.43%) ERP
11 20 (11.43%) Stakeholder Management
12 19 (10.86%) SaaS
12 19 (10.86%) ServiceNow
12 19 (10.86%) SLA
13 15 (8.57%) PowerApps
14 14 (8.00%) Business Intelligence
14 14 (8.00%) Cybersecurity
14 14 (8.00%) Power Platform
14 14 (8.00%) Project Delivery
14 14 (8.00%) SharePoint
15 13 (7.43%) Mentoring
16 12 (6.86%) People Management
16 12 (6.86%) Project Management
17 11 (6.29%) Active Directory
17 11 (6.29%) Agile
17 11 (6.29%) B2B
17 11 (6.29%) Windows Server

Support Manager Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (8.00%) SharePoint
2 4 (2.29%) Microsoft Exchange
3 1 (0.57%) Apache Spark
3 1 (0.57%) IIS
Applications
1 10 (5.71%) Microsoft Excel
2 5 (2.86%) Microsoft Office
3 2 (1.14%) Trello
Business Applications
1 5 (2.86%) Sage 200
1 5 (2.86%) Sage X3
2 2 (1.14%) Dynamics NAV
Cloud Services
1 24 (13.71%) Microsoft 365
2 19 (10.86%) SaaS
3 15 (8.57%) PowerApps
4 14 (8.00%) Power Platform
5 10 (5.71%) Azure
6 8 (4.57%) Entra ID
6 8 (4.57%) Power Automate
7 5 (2.86%) Intacct
8 3 (1.71%) AWS
9 2 (1.14%) Azure AKS
9 2 (1.14%) Azure Monitor
9 2 (1.14%) Dynamics 365
10 1 (0.57%) Amazon EMR
10 1 (0.57%) AWS Lambda
10 1 (0.57%) AWS Step Functions
10 1 (0.57%) Canva
10 1 (0.57%) Microsoft Copilot
10 1 (0.57%) Microsoft Purview
10 1 (0.57%) Serverless
10 1 (0.57%) Squarespace
Communications & Networking
1 7 (4.00%) Firewall
2 4 (2.29%) LAN
3 3 (1.71%) VLAN
3 3 (1.71%) VPN
3 3 (1.71%) WAN
4 2 (1.14%) MPLS
5 1 (0.57%) WebEx
5 1 (0.57%) Wi-Fi
Database & Business Intelligence
1 7 (4.00%) Power BI
2 3 (1.71%) Looker
2 3 (1.71%) Tableau
3 2 (1.14%) SQL Server
4 1 (0.57%) DB2
4 1 (0.57%) DynamoDB
4 1 (0.57%) MariaDB
4 1 (0.57%) PostgreSQL
Development Applications
1 8 (4.57%) JIRA
2 1 (0.57%) Cucumber
2 1 (0.57%) Gradle
2 1 (0.57%) Jenkins
General
1 57 (32.57%) Social Skills
2 25 (14.29%) Finance
3 17 (9.71%) Public Sector
4 15 (8.57%) Organisational Skills
5 14 (8.00%) Electronics
5 14 (8.00%) Manufacturing
6 12 (6.86%) Marketing
7 10 (5.71%) Retail
8 9 (5.14%) Analytical Skills
8 9 (5.14%) Law
9 7 (4.00%) Inclusion and Diversity
10 6 (3.43%) Documentation Skills
10 6 (3.43%) Telecoms
11 5 (2.86%) Legal
12 3 (1.71%) Local Government
12 3 (1.71%) Presentation Skills
13 2 (1.14%) Banking
14 1 (0.57%) Back Office
14 1 (0.57%) Police
Libraries, Frameworks & Software Standards
1 5 (2.86%) Qt
2 2 (1.14%) Kafka
2 2 (1.14%) RESTful
2 2 (1.14%) SOAP
3 1 (0.57%) .NET
3 1 (0.57%) .NET Core
3 1 (0.57%) Drools
3 1 (0.57%) REST
3 1 (0.57%) Spring
3 1 (0.57%) Web Services
Miscellaneous
1 8 (4.57%) Low-Code
2 7 (4.00%) Educational Technology
2 7 (4.00%) Onboarding
3 5 (2.86%) Arduino
3 5 (2.86%) Embedded Systems
3 5 (2.86%) Raspberry Pi
4 4 (2.29%) Hedge funds
5 3 (1.71%) Housing Association
5 3 (1.71%) Management Information System
6 2 (1.14%) Cloud Native
6 2 (1.14%) Culture of Ownership
6 2 (1.14%) Enterprise Software
6 2 (1.14%) Product Ownership
7 1 (0.57%) Graphic Design
7 1 (0.57%) Mainframe
7 1 (0.57%) Self-Motivation
7 1 (0.57%) Social Media
7 1 (0.57%) Virtual Team
Operating Systems
1 21 (12.00%) Windows
2 11 (6.29%) Windows Server
3 9 (5.14%) Windows 10
4 6 (3.43%) Linux
5 2 (1.14%) Mac OS
Processes & Methodologies
1 49 (28.00%) Service Delivery
2 48 (27.43%) ITIL
3 43 (24.57%) Service Management
4 38 (21.71%) Continuous Improvement
5 36 (20.57%) Customer Service
5 36 (20.57%) ITSM
6 32 (18.29%) Problem-Solving
7 27 (15.43%) CRM
8 26 (14.86%) Customer Experience
9 20 (11.43%) ERP
9 20 (11.43%) Stakeholder Management
10 14 (8.00%) Business Intelligence
10 14 (8.00%) Cybersecurity
10 14 (8.00%) Project Delivery
11 13 (7.43%) Mentoring
12 12 (6.86%) People Management
12 12 (6.86%) Project Management
13 11 (6.29%) Agile
13 11 (6.29%) B2B
14 10 (5.71%) Asset Management
Programming Languages
1 4 (2.29%) SQL
1 4 (2.29%) VBA
2 2 (1.14%) C#
3 1 (0.57%) Java
3 1 (0.57%) Python
3 1 (0.57%) VB.NET
Qualifications
1 8 (4.57%) CISSP
1 8 (4.57%) PMI Certification
1 8 (4.57%) PMP
2 5 (2.86%) Degree
3 3 (1.71%) DBS Check
4 2 (1.14%) ITIL Certification
5 1 (0.57%) AAT
5 1 (0.57%) CIMA
5 1 (0.57%) CIPD
Quality Assurance & Compliance
1 19 (10.86%) SLA
2 10 (5.71%) Cyber Essentials
3 8 (4.57%) QA
4 7 (4.00%) GDPR
5 6 (3.43%) Cyber Essentials PLUS
6 4 (2.29%) ISO/IEC 27001
7 3 (1.71%) Data Quality
8 1 (0.57%) NEBOSH
8 1 (0.57%) PMO
System Software
1 11 (6.29%) Active Directory
2 3 (1.71%) VMware Infrastructure
3 2 (1.14%) Docker
Systems Management
1 9 (5.14%) SCCM
2 1 (0.57%) Ansible
2 1 (0.57%) Kubernetes
2 1 (0.57%) Microsoft Intune
2 1 (0.57%) Prometheus
2 1 (0.57%) Terraform
Vendors
1 38 (21.71%) Microsoft
2 19 (10.86%) ServiceNow
3 9 (5.14%) SolarWinds
4 8 (4.57%) Sage
5 7 (4.00%) UiPath
6 6 (3.43%) SAP
7 5 (2.86%) Epicor
7 5 (2.86%) Infor
8 4 (2.29%) Citrix
9 3 (1.71%) Adobe
9 3 (1.71%) Google
9 3 (1.71%) VMware
10 2 (1.14%) Dynatrace
10 2 (1.14%) StreamSets
11 1 (0.57%) Oracle