1 to 25 of 225 Permanent Support Specialist Jobs

Job Title: Helpdesk Product Support Specialist Location: Hybrid, with office located in Edinburgh, EH3 8EG (or fully remote considered) Salary: Salary commensurate with experience up to £25k per year Job Type: Full-time, Permanent. Hybrid preferred but fully remote considered. The Role: Established in 1998, LawWare is one of Scotland's leading providers of Cashroom & Case Management Software … for law firms. We are Hiring - Helpdesk Product Support Specialist. This is a rare opportunity to join our experienced team, reporting to our Client Success Manager. We are looking for a proactive and technically skilled Product Support Specialist to join our busy Helpdesk. This is not a call centre role, but you will spend a significant amount … of time on the phone handling inbound and outbound client calls as part of a highly dynamic and demanding environment. The role involves supporting our clients with our specialist software, providing excellent service while answering client's product questions and resolving technical issues quickly and effectively. You'll need strong diagnostic skills, the ability to learn fast, and an More ❯

Zachary Piper Solutions is currently looking for a Network Support Specialist to support a DoD federal program in the Springfield, VA area. The Network Support Specialist will monitor system performance, assess alerts, and escalate verified issues to Tier 2 support. Responsibilities for the Network Support Specialist include: Proactively monitor application and network performance … to identify and address potential issues early. Investigate alerts, validate incidents, and escalate complex problems to Tier 2 or higher support teams. Perform initial troubleshooting and clearly document findings in the ticketing system for seamless follow-up. Ensure consistent operational coverage and generate reports as needed to support team visibility and decision-making. Qualifications for the Network Support Specialist include: 1+ years of relevant experience Practical experience managing LAN/WAN infrastructure and connectivity Familiar with physical and digital security systems including IDS, access control, and surveillance tools Comfortable with extended screen time, seated work, and tasks requiring fine motor skills, active listening, and clear communication Skilled in Tier 2 troubleshooting and maintenance Bachelor's degree More ❯

the mission. SPA strives to be a value-added Objective, Responsive, and Trusted partner and premier provider. The Space and Intelligence (S&I) Division provides engineering services and analytic support to the Air Force, Space Force, Combatant Commands, the Intelligence Community, and NASA. Our work includes systems engineering and integration, test planning and execution, cost estimating and analysis, developing … meet those needs. The S&I Division comprises the Intelligence Programs Group (IPG), the Space Systems Group (SSG), and the Strategic Technology Analysis Group (STAG), which collectively provide outstanding support to help their customers achieve our nation's most critical objectives and goals designed to protect the safety and livelihoods of all U.S. Citizens, military forces at home and … abroad. SPA has an immediate need for a number of highly qualified Senior Financial Support Specialists to support our new U.S. Space Force, Space Systems Command Space Domain Awareness and Combat Power (SDA&CP) and Battle Management Command, Control and Communications (BMC3) Support Services contract (Hemisphere) contract in the El Segundo, CA and/or Alexandria, VA More ❯

Zachary Piper Solutions is seeking a NOC Tier 1 Support Specialist to join a security and electronic systems business unit located in Springfield, VA through 100% full onsite presence. The NOC Tier 1 Support Specialist will monitor applications & network systems for performance issues, perform initial troubleshooting, and escalate incidents to higher support tiers. Responsibilities of … the NOC Tier 1 Support Specialist include: Monitor applications & network systems for performance issues & potential failures in real time Analyze alerts & verify incidents, escalating them to Tier 2 or higher when necessary Perform initial troubleshooting & document findings using a ticketing system Maintain operational coverage, ensuring consistent monitoring & support Generate reports related to system performance & incident tracking Communicate … effectively with team members & stakeholders to ensure timely resolution of issues Qualifications of the NOC Tier 1 Support Specialist include: 1+ year of experience in Tier 1 support Bachelor's Degree Experience using ticketing systems for documenting & tracking technical issues Active Top Secret clearance with SCI access Ability to perform extended computer-based work, including sitting, typing More ❯

Bilingual Customer Support Specialist - German & English | Belfast | £28k + Benefits | VR Tech Job Description: Customer Support Specialist - German & English (VR Technology) £28,017.60 per year + perks & benefits | Belfast | Full-Time, Permanent | 40 hours per week Are you a fluent German and English speaker passionate about technology and customer experience? We're hiring Bilingual Customer Support Specialists to join an innovative VR technology team in Belfast, supporting users worldwide across multiple channels. ABOUT THE ROLE: Bilingual Customer Support (German & English) You'll provide first-class customer support for cutting-edge VR (Virtual Reality) products and technologies, helping users in both German and English through social media, live chat, email, and phone. This is … a fantastic opportunity to work in the exciting VR and gaming industry while developing your customer support career. You'll be part of a collaborative team supporting customers globally, resolving technical and non-technical queries, building online communities, and ensuring every interaction reflects the brand's commitment to innovation and excellence. WHAT YOU'LL BE DOING: Deliver exceptional white More ❯

significance. We strive to be admired for excellent people, fair and honest partnership, innovative problem solving, and exceptional performance. Come join our team! Mobius is seeking a Junior Data Support Specialist to support the National Reconnaissance Office's (NRO) Ground Enterprise Directorate (GED) Integrated System Program Office (ISPO) delivering Overhead Persistent Infra-Red (OPIR) mission management, tasking … collection, processing & dissemination, as well as, integration with DoD Space Based Infra-Red System (SBIRS). The Junior Data Support Specialist is a critical role responsible for managing and overseeing data strategies, data provenance, and the optimization of data flow across internal and external systems. This position focuses on ensuring the accuracy, consistency, and strategic management of data … to support organizational objectives effectively. The specialist will work closely with internal teams, external stakeholders, and system architects to ensure seamless data integration and alignment with future data strategies. This position is ideal for data professionals who are passionate about leveraging data to drive strategic decision-making and system optimization. The Junior Data Support Specialist will More ❯

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. Salary to £50,000 + paid overtime Monthly rotating shift pattern between 08:30am – 6:30pm Superb employee benefits, including a £100 monthly employee … software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: Log all incoming incidents and requests as well as actions taken to resolve them Respond to incidents and request escalations from Help Desk and provide … wishes Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL 3+ years More ❯

Job Summary Galapagos Federal Systems LLC is seeking a motivated and qualified Computer User Support Specialist to join our team of skilled and diverse professionals. In this role, you will be responsible for providing technical support to end users, diagnosing and resolving hardware, software, and network issues efficiently while maintaining exceptional customer service standards. You will utilize … remote support tools and an automated ticketing system to track, manage, and document all service requests. When necessary, you will conduct on-site visits to perform hands-on troubleshooting, system maintenance, and user training. The ideal candidate will possess a strong technical foundation in computer hardware and software systems, exceptional analytical and problem-solving skills, and a dedication to … delivering high-quality, customer-focused IT support. Key Responsibilities The Computer User Support Specialist will: Provide technical support and troubleshooting for computer systems, software, and hardware, including operating system configuration, user account management, and system backup/recovery Configure, install, and manage end-user devices such as computers, laptops, printers, and scanners Perform hands-on installation, repair More ❯

Seize your opportunity to make a personal impact as a Technical Support Specialist supporting our customer. GDIT is your place to make meaningful contributions to challenging projects, build your skills and grow a rewarding career. At GDIT, people are our differentiator. As a Technical Support Specialist, you will help ensure the mission is never interrupted. Our … work depends on a Technical Support Specialist joining our team to provide software application support and technical savvy to solve complex IT issues while delivering outstanding customer service. HOW A TECHNICAL SUPPORT SPECIALIST WILL MAKE AN IMPACT Use your a working knowledge of office automation products, web browsers, databases, and workflow applications, to contribute to … user's written request. Collaborate closely with the development team and business subject matter experts to resolve user issues/requests. Direct unresolved issues to the next level of support personnel. Manage time wisely to adjust to a fluctuating volume of help requests. Provide accurate information for supported products or services. Record events, problems, status information, and resolutions in More ❯

Zachary Piper Solutions is hiring a Contracts Support Specialist to assist the U.S. Space Force (USSF) in advancing and implementing warfighter technologies within the Battle Management Command, Control, Communications, and Intelligence division of the Program Executive Office, based in Colorado Springs, CO. Responsibilities of the Contracts Support Specialist include: Provide strategic guidance to Program Managers and … statements of work (SOW), Contract Data Requirements Lists (CDRLs), and incentive plans for both pre-award and post-award contracting activities. Contribute to contract negotiations, evaluate price reasonableness, and support contract administration tasks including modifications, funding actions, and performance period extensions. Develop and coordinate program planning and execution documents in alignment with DoDI 5000.02 and relevant DoD, Air Force … Space Systems Command policies. Track and assess contractor performance to ensure compliance with contract terms, timely delivery of required outputs, and progress toward mission objectives. Qualifications for the Contracts Support Specialist include: Bachelor's degree required, with 10+ years of experience in the following areas: Federal contracting regulations and procurement procedures, including deep familiarity with FAR, DFARS, and More ❯

Infrastructure Engineer & Support Specialist -Westerham, Kent We are seeking a proactive and skilled Infrastructure Engineer & Support Specialist to join our IT Department in Westerham, Kent . This crucial role supports the core IT infrastructure across our EMEAA regional locations, combining 1st/2nd Level Technical Support with hands-on responsibilities in the development, administration, and … of key network and server projects . You will be vital in minimizing downtime, maintaining security, and supporting our business stakeholders in adopting new technologies. Role Title: Infrastructure Engineer & Support Specialist Location: Westerham, Kent Salary: £34,000 - £37,000 per annum Hours of Work: 37.5 hours per week Contract Type: Permanent, Full Time Reporting Into: Head of Technology … for virtual machines and containers. Troubleshoot and resolve complex hardware and software infrastructure issues. Maintain system security and performance through regular patching and software updates. Strong knowledge and operational support for VLANs, Firewalls (Fortinet), Backup solutions, Print Servers, and Anti-virus systems. End-User & Technical Support Provide 1st and 2nd level technical support to end-users across More ❯

Technical Support Specialist Salary: £30,000 - £35,000 + Bonus + 25 Days Holiday + Health Cash Plan + Life Insurance + Company Pension Location: Watford (Commutable from St Albans, Hemel Hempstead, Luton, High Wycombe, Aylesbury, North London) Are you an experienced plumber looking to take your technical knowledge off the tools and into an office-based role … manufacturer of plumbing products, known for quality, innovation, and sustainability, fostering a collaborative environment with on-the-job learning and digital training tools for employee development. As a Technical Support Specialist, you'll provide phone and email support to customers, helping to resolve technical queries, guide product use, and troubleshoot issues. You'll also assist sales and … This role would suit a customer-focused individual with a practical, technical mindset someone from a plumbing or trade background looking to move off-site and develop in a specialist environment while expanding their skills in building systems technology. The Role: Technical/Customer Support Specialist Training and Development opportunities Hybrid working The Candidate: Experienced plumber or More ❯

Office Support Specialist Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local The Opportunity: As Office Support Specialist you will provide vital services in support of the TSA's mission of protecting the … Your role will involve coordinating with multiple stakeholders to compile and consolidate various responses. Additionally, you will help track, monitor, and maintain calendars and meeting schedules. You will also support the collection of inputs and the preparation of reports as needed. Furthermore, you will assist with the logistics of leadership events and meetings. This includes tasks such as booking … being on-site, either at TSA's HQ in Springfield, VA, or another location within the National Capital Region (NCR) (e.g., Annapolis Junction, MD). Responsibilities: As an Office Support Specialist you will: Provide office oriented, clerical, coordinating, and general administrative support Typical responsibilities include telephone answering, staffing, copying, data entry, regular cyclical report generation, distribution, and More ❯

Infrastructure & Security Support Specialist | Up to £30K | 100% Remote | Relaxed Culture | Real Career Growth Grow your skills. Build your confidence. Make an impact that matters. At enCircle, we design, build, and manage secure digital services for UK Police Forces, Central Government, and Local Authorities. Since 2004, weve helped public sector organisations deliver online services that millions rely on … every day safely and reliably. Were now looking for an Infrastructure & Security Support Specialist perfect for someone in 1st Line Support (or similar) who wants to learn, grow, and move towards 2nd Line, cloud infrastructure, and security work. Youll join a friendly, supportive team that values balance, trust, and personal development. We dont micromanage we help you … Salary £25K£30K (depending on experience). 100% remote working we trust you to manage your time. Relaxed, down-to-earth culture with a focus on wellbeing. Home office support and company pension. Ongoing professional development and funded certifications (AWS, security, etc.). Work that makes a difference to how citizens access vital public services. Be part of a More ❯

Infrastructure & Security Support Specialist | Up to £30K | 100% Remote | Relaxed Culture | Real Career Growth Grow your skills. Build your confidence. Make an impact that matters. At enCircle, we design, build, and manage secure digital services for UK Police Forces, Central Government, and Local Authorities. Since 2004, we’ve helped public sector organisations deliver online services that millions rely … on every day — safely and reliably. We’re now looking for an Infrastructure & Security Support Specialist — perfect for someone in 1st Line Support (or similar) who wants to learn, grow, and move towards 2nd Line, cloud infrastructure, and security work. You’ll join a friendly, supportive team that values balance, trust, and personal development. We don’t … Salary £25K–£30K (depending on experience). 100% remote working — we trust you to manage your time. Relaxed, down-to-earth culture with a focus on wellbeing. Home office support and company pension. Ongoing professional development and funded certifications (AWS, security, etc.). Work that makes a difference to how citizens access vital public services. Be part of a More ❯

AWE is recruiting for a Systems Support Specialist responsible for maintaining, troubleshooting, and optimising supply chain management (SCM) systems. Acting at the first point of contract, the systems team provide development, insight and support on all Commercial Systems and processes. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Plan to relocate to … far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the Systems Support Specialist, you will provide systems support and education to the wider commercial team. This will include generating a range of established reports and dashboards, creating a selection … orders, establishing new category codes, or conducting quarterly patch testing. No two days are alike, each brings its own unique set of challenges and opportunities. These can include: System Support & Troubleshooting : Diagnosing and resolving issues within Oracle Fusion P2P Modules. User Support : Assisting end-users with system navigation, functionality, and issue resolution. Configuration & Maintenance : Managing system configurations, workflows More ❯

AWE is recruiting for a Systems Support Specialist responsible for maintaining, troubleshooting, and optimising supply chain management (SCM) systems. Acting at the first point of contract, the systems team provide development, insight and support on all Commercial Systems and processes. Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Plan to relocate to … far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As the Systems Support Specialist, you will provide systems support and education to the wider commercial team. This will include generating a range of established reports and dashboards, creating a selection … orders, establishing new category codes, or conducting quarterly patch testing. No two days are alike, each brings its own unique set of challenges and opportunities. These can include: System Support & Troubleshooting : Diagnosing and resolving issues within Oracle Fusion P2P Modules. User Support : Assisting end-users with system navigation, functionality, and issue resolution. Configuration & Maintenance : Managing system configurations, workflows More ❯

Application Support Specialist (2nd/3rd Line) Location: Windsor (Hybrid working available) Job Type: Permanent, Full-Time Salary: Competitive + Overtime/Out of hours Bonus + Excellent Benefits Experience Level: Senior (10+ years) About the Role We’re recruiting for an experienced Application Support Specialist to join a leading organisation’s IT Applications team. This … is a great opportunity for a skilled professional with strong technical and problem-solving abilities to deliver high-quality 2nd and 3rd line support across business-critical applications. You’ll work closely with internal teams and external suppliers to maintain application availability, improve performance, and ensure excellent service delivery within agreed SLAs. Key Responsibilities Provide 2nd and 3rd line … support for a range of applications, ensuring incidents and problems are resolved quickly. Work with development, testing, and infrastructure teams to optimise application performance and reliability. Conduct root cause analysis and implement permanent fixes to minimise recurrence of issues. Create and maintain clear technical documentation for supported applications and services. Develop and maintain monitoring and alerting systems using tools More ❯

Sponsorship not available - UK right to work required | Weekend rota with remote working included We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech … driven team. You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided. We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your … technical know-how. Key Responsibilities As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues. Troubleshoot issues, resolve escalations, and deliver clear technical guidance. Develop, maintain, and improve internal software applications and tools. Work on vehicle/ECU mapping and reading projects (full training provided). Analyse data and outputs More ❯

Customer Support Specialist German & English Belfast VR Hub - On-site £28,017.60 per year + perks & benefits Full-time, permanent, 40 hours (rota between 6am -7pm, Mon -Sun) Were looking for German & English-speaking Customer Support Specialists to join a team supporting innovative VR technologies and products. You'll be helping users worldwide through social media … live chat, email, apps, and phone. What you'll be doing: Customer Support Specialist German & English Deliver a first-class white glove support experience across multiple channels. Engage with customers in both German and English, resolving technical and non-technical issues. Monitor social media and online forums, responding in a professional and brand-aligned tone. Spot trends … escalate issues, and help improve the user experience. Build a positive online community by encouraging user participation. What were looking for: Customer Support Specialist German & English Fluency in German and English (minimum B2 CEFR level). Experience in customer service and/or social media support. Strong written communication and attention to detail (typing 55 WPM with More ❯

Position Summary The Student Success Support Specialist coordinates the implementation and administration of exams given through the Testing Center. The Testing Center and E-Learning Support Specialist informs students, proctors, Testing Center personnel, and other stakeholders regarding software, hardware, and testing procedures, supports the test scheduling process and test materials, provides and assists with training and … to Testing Center personnel, acts as a liaison with Information Services, and supports efforts to improve and refine usage of the Testing Center. The Testing Center and E-Learning Support Specialist is responsible for maintaining an efficient Testing Center and furnishing reports and other requested information to the Dean of Student Services and the Coordinator of e-Learning … Metro web site is updated with the hours and days of availability. Maintains and troubleshoots all Testing Center equipment issues. Helps to assure a high level of Information Services support for the Testing Center, serves as a liaison with Information Services staff, and provides ongoing Testing Center demand analysis, facilities and equipment assessments, and equipment and software upgrade recommendations More ❯

commitment to the mission. SPA: Objective. Responsive. Trusted. The SPA Information Technology (IT) Department consists of over 30 IT professionals across the full spectrum of IT disciplines: end user support, systems administration, network operations, cybersecurity, classified systems administration, and policy & compliance. The End User Services Team provides critical day-to-day operational maintenance, software installation, and end-user services. … security clearance. Opportunities for advancement to other parts of IT Department. Generous professional education and certification benefits. Hybrid remote work opportunities (after an indoctrination period). Responsibilities The IT Support Specialist, as part of the End User Services Issue Resolution Team, will perform day-to-day operational maintenance, installation, and support of end user laptops and workstations. … The IT Support Specialist will perform troubleshooting of hardware and software, and work with other members of the IT team on any complex issues they cannot resolve independently. They will monitor the Help Desk including e-mail requests, answering telephone calls, and ticket management. The IT Support Specialist will monitor the condition of and provide initial More ❯

Zachary Piper Solutions is hiring several NOC Tier 1 Support Specialists, responsible for monitoring and maintaining critical network and infrastructure systems. This position is onsite near Springfield, VA and requires Top Secret (TS/SCI) Clearance Responsibilities for the NOC Tier 1 Support Specialist include: Monitor network, server, and application performance using tools like SolarWinds, Nagios, or … ticketing systems (e.g., ServiceNow, Jira). Collaborate with Tier 2/3 teams to escalate and resolve complex technical issues. Maintain awareness of system health, uptime, and performance metrics. Support routine maintenance tasks and assist with patching and updates. Participate in 24/7 shift coverage, including nights, weekends, and holidays as needed. Qualifications for the NOC Tier … Support Specialist include: Bachelor's degree in IT, Computer Science, or related field. 1+ years of experience in a technical support or NOC environment. Active Top Secret (TS/SCI) Clearance required. F amiliarity with networking concepts (TCP/IP, DNS, VPN, LAN/WAN). Experience with monitoring and ticketing tools (SolarWinds, Nagios, ServiceNow). Strong More ❯