1 to 25 of 163 Permanent Support Specialist Jobs

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

About the role We are join looking for someone to join our dedicated IT service team as a EUC Support Specialist . This is a great opportunity if you have technical acumen and want to join the ever-moving energy industry to give your contribution to Energising a Greener, Fairer Future. We are looking for a skilled IT … Level 2 Desktop Support professional to join our dynamic IT team. Ideally you will have extensive experience in managing and troubleshooting Windows environments, DNS, DHCP, Office packages, Intune, and ITIL processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team. #LI-CET Proven experience in … a Level 2 desktop support within a trading or finance services environment is essential for this role. Our office is located in central London close to Marble Arch. This is an office based role and it is a requirement for the role holder to be in the office 5 days per week. Here is what you will be asked More ❯

technical duties, you'll be tasked with documenting procedures, troubleshooting steps, and best practices, as well as maintaining up-to-date network configuration records and operational docu-mentation to support scalability and continuity. You will be collaborating with vendors and external support providers on activities such as hardware pro-curement, implementing and maintaining network and infrastructure solutions and … Are you part of the solution? At Maersk Tankers, you can come as you are and be among people who will expand your horizon. As our new Senior IT Support Specialist, we do, however, expect that you can contribute with the following: Bachelor's degree in Computer Science, Information Technology, or related field 7+ years of experience in … IT support or systems administration with 4+ years of experience in network and infrastructure management and monitoring with extensive knowledge of TCP/IP, routing, switching, and firewall technologies Advanced understanding of Windows environments, Microsoft 365, Intune, Azure services, Active directory, Virtual Machines and networking protocols. Familiarity with cybersecurity best practices Experience with ticketing systems, remote support tools More ❯

IT Technical Support Specialist Annual Salary: Competitive Location: Redhill, Surrey Job Type: Mainly onsite, up to 1 day per week working from home A new exciting permanent IT Technical Support Specialist has become available for a leading manufacturing company looking for someone to provide exceptional IT support services to business users, facilitating their engagement with … report directly to the IT Service Delivery Manager and play a key role in their IT operations. Day-to-day of the role: Provide 1st and 2nd line IT support for business applications, systems, and networks, emphasizing analytical problem-solving to address issues effectively. Own the service desk and ticket management with a detailed and systematic approach to ensure … suite. Basic understanding of networking in a business environment. An understanding of mobile technology and its application in a business context. Ability to deliver both pro-active and reactive support to end users, focusing on detailed, customer-centric solutions. Exceptional attention to detail and a commitment to delivering high-quality work. Good verbal and written communication skills with the More ❯

Are you ready to take the next step in your IT career? We're looking for a proactive and enthusiastic IT Operations Support Specialist to join a dynamic and forward-thinking IT team. This role offers the perfect blend of hands-on technical support and exposure to enterprise infrastructure-ideal for someone eager to grow in the … world of IT operations. What You'll Be Doing: Service Desk Support Be the first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and remote users. Handle user onboarding/offboarding, including account setup and equipment provisioning. Escalate complex issues to senior engineers … of incidents and resolutions. Infrastructure Operations Assist with system checks, builds, and updates under the guidance of the Infrastructure Engineering team. Monitor system alerts and escalate issues as needed. Support asset inventory and hardware lifecycle processes. Contribute to IT projects and deployments. What You'll Bring: 3-5 years of experience in a technical support or service desk More ❯

Senior Application Support Consultant - Hemel Hempstead (Hybrid) An exciting opportunity has arisen for a talented and customer-focused Senior Application Support Consultant to join a growing team supporting a powerful ERP software platform. This role is ideal for someone with a passion for technology, a systematic approach to problem-solving, and a desire to help customers get the … that encourages learning, development, and innovation. With a culture that values people and continuous improvement, this role is perfect for someone looking to make a genuine impact in application support and grow their career in enterprise software. More ❯

Senior Application Support Consultant - Hemel Hempstead (Hybrid) An exciting opportunity has arisen for a talented and customer-focused Senior Application Support Consultant to join a growing team supporting a powerful ERP software platform. This role is ideal for someone with a passion for technology, a systematic approach to problem-solving, and a desire to help customers get the … that encourages learning, development, and innovation. With a culture that values people and continuous improvement, this role is perfect for someone looking to make a genuine impact in application support and grow their career in enterprise software. More ❯

manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Job Requirements Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and a … expertise in Microsoft Windows 7 and 10 Familiar with Active Directory security and policies Excellent analytical and problem solving skills Outstanding communication skills to relate with team members and support workers Must to be able to lift 50 lbs. Must be able to rive company vehicle. Must be available to work some 8 hour shift between the hours of More ❯

Application Support Specialist £1 GBP Hybrid WORKING Location: Hemel Hempstead, Central London, Greater London - United Kingdom Type: Permanent Application Support Consultant Location- Hemel Hempstead Onsite Requirements- Up to 3 days a week The Opportunity: Are you passionate about technology and driven by problem-solving? Do you enjoy collaborating with customers to deliver exceptional software solutions? Join us … as an Application Support Consultant and elevate your career within a dynamic, innovative, and people-focused team. The Role: As an Application Support Consultant, you will play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office … software solutions. If you thrive in a fast-paced environment and have a passion for creative problem-solving, this role is for you. Key Responsibilities: • Provide technical and operational support to a growing customer base. • Respond to inquiries on system operations and troubleshoot issues effectively. • Collaborate with internal teams to deliver optimal solutions for business challenges. • Maintain clear documentation More ❯

building a culturally diverse staff committed to teaching and working in a diverse environment, and strongly encourages applications from women, minorities, individuals with disabilities and veterans. Job Title: IT Support Specialist Union Description: AFT/Professional Services Specialist 3 Job Category: Exempt, 35 Workweek Post End Date: July 25, 2025 Salary Range: Range 21: $63,833.23 … 415.99 (Steps 1-4) Position Summary: As an IT Support Specialist, you will diagnose and resolve technical problems with desktop computing hardware, software, mobile devices and network services, potentially develop and deploy lab images and lead/assist project work as assigned. This position will strive to create a positive customer support experience and build strong relationships … Excellent customer service with the ability to exercise excellent judgment, tact, confidentiality, and diplomacy in all interactions with the campus community is also required. Occasional weekend and off-hours support for special events, including open houses, alumni weekend, and graduation may be required. Main Responsibilities: Responsible for providing daily Tier 2/3 desktop computing, software support and More ❯

Technical Support Specialist- German, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this German-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native German-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯

Technical Support Specialist - French, Alexa Information & Ads Job ID: Evi Technologies Limited At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazon's voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a … might interact with Alexa. If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team … metrics. Key job responsibilities As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to: - Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding More ❯

communication skills. If you're enthusiastic, proactive and ready to make a difference, we'd love to hear from you! Main duties of the job To provide technical and specialist IT support within the Public Health Wales Desktop and Devices team, focusing on hardware deployment, escalated calls and ensuring seamless functionality for end-users. Take a proactive role … in developing and optimising desktop infrastructure, documentation, and systems to meet organisational requirements, including taking lead responsibility for relevant deployment projects. Collaborate with wider IT teams to support their initiatives, with a particular focus on enhancing desktop deployment processes and outcomes. For further details or to arrange an informal discussion please contact:- Mark Coleman, Desktop and Devices Service Manager … expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations. Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has More ❯

manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Job Requirements Required Skills, Experience, and Education: Minimum education and experience level: High School/GED with seven More ❯

manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Requirements Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and two More ❯

Application Support Specialist - 6 month contract ?? Location: Crawley, UK | Milan, Italy | Dresden, Germany (Must live within 15 miles of one of these sites) As our Application Support Specialist, you'll be the first line of support for internal users, resolving technical issues across systems, ERP, and software platforms. You'll work closely with global and … local teams to improve application performance, assist with implementations, and contribute to wider technology transformation projects. Key Responsibilities: Provide prompt and effective technical support for enterprise applications, including troubleshooting and resolving software issues. Support ERP systems with a focus on SAP S/4HANA , identifying opportunities for improvement and increased efficiency. Work with internal teams to deliver long … term solutions to recurring issues and contribute to continuous improvement. Maintain and support databases, particularly Microsoft SQL and Oracle . Ensure all applications meet IT security standards and collaborate with security teams to maintain compliance. Contribute to the development and delivery of technology solutions across our European operations. What We're Looking For: Experience in system and application support More ❯

Application Support Consultant Location: Full-time, on-site in Hemel Hempstead Salary: £40,000 - £45,000 A fantastic opportunity has opened for an Application Support Consultant to join a growing team supporting a relaunched flagship ERP platform. Based full-time in a modern, centrally located Hemel Hempstead office, this role offers excellent career progression, exposure to project work … raised by non-technical users, with a customer-first approach Delivering outstanding service through clear communication, empathy, and effective problem-solving Contributing to project work such as go-live support, upgrades, and ongoing improvements What You’ll Need Minimum of 2 years’ experience in a software support role with ERP or business management systems Strong SQL skills including … is preferred Excellent communication and rapport-building skills – you're confident dealing with users at all levels A proven track record of delivering excellent customer service in a technical support environment Familiarity with SOAP, REST APIs, and working with CSV files is desirable but not essential If you're a technically skilled support professional who thrives on solving More ❯

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an IT Support Specialist , you will … be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our employees have seamless access to the tools and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We are looking for someone who is customer … environment. This role is based in our London office at King's Cross Station and requires five days per week onsite. In this role, you will: Provide frontline IT support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring quick and effective resolutions. Manage IT assets and vendors: Coordinate with vendors for procurement, repairs, and More ❯

This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot … training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for … employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good understanding of networking concepts (LAN/WAN, VPN, DNS, DHCP, firewalls). Experience with both macOS and Windows environments. Exposure to cybersecurity More ❯

The Credit Support Specialist will work closely with the Accounts Receivable department, retailers, and outside sources to ensure accurate and clean statements. This role involves handling due date changes, service charge credits, proper customer master data setup, and documentation of retailer application files and loan documentation for all accounts in assigned regions. The individual will manage retailer issues … oversee activities of the assigned Credit Support Associate, reconcile customer discrepancies, and support A/R departmental projects and ad-hoc reporting. This position reports to the Divisional Credit Manager and is located in Oak Brook. What You'll Do Handle statement-related discrepancies and provide accurate and timely reconciliation of retailer accounts for assigned regions. Resolve retailer … the assigned credit team. Review current systems and procedures for continuous improvement and manage special projects or directives from management. Oversee and mentor the activities of the assigned Credit Support Associate and assist with training and development. Who You Are You are detail-oriented with strong analytical skills and the ability to manage multiple priorities. You have excellent organization More ❯

Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking aTechnical Support Specialist to join its dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success.About the Role:As a Technical Support Specialist, you'll be the go-to expert for resolving product-related issues and managing technical cases from start to finish. You'll take full ownership of your casework, ensuring timely, accurate, and high-quality outcomes for customers. Whether working independently or collaborating with senior specialists, your goal will be to deliver clear, effective solutions and maintain strong … communication throughout the process.Key Responsibilities: Act as the primary technical contact for support cases, managing the full case lifecycle Troubleshoot application behaviour, data inconsistencies, and integration issues Provide clear, consistent updates to customers during the resolution process Document findings and contribute to internal knowledge sharing Identify trends and collaborate on support process improvements Ensure service-level expectations are More ❯

Role Overview: We are seeking a proactive and technically skilled Shop Floor Application Support Specialist to join our team in supporting mission-critical manufacturing systems. You will provide L1.5/L2/L3 support for a range of Shop Floor IT tools , play a key role in testing and deploying new functionalities, and ensure end-user readiness … through training and documentation. Key Responsibilities: Provide L1.5/L2/L3 support for MES and shop floor applications such as: SIMATIC IT MES AOS ANDON systems SGM Portal Others as required Troubleshoot incidents, escalate complex issues to relevant teams, and follow through to resolution. Develop and maintain comprehensive technical documentation , including: Knowledge base articles Incident reports/Incident … with cross-functional teams to evaluate and implement new solutions or features for shop floor IT systems. Conduct training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven experience in manufacturing IT support More ❯

TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a … experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and … identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in change management Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB: Practical use of More ❯