101 to 125 of 163 Permanent Support Specialist Jobs

fast-growing fintech business, we blend technology with a strong value-driven ethos, offering customers financial solutions that align with their values. The Role We are seeking a Sales Support Specialist, ideally with mortgage industry experience, who is eager to pivot into Islamic Finance. This is a unique opportunity to join a pioneering financial services provider in the … interested clients and overcoming objections to help them make informed decisions. Deliver an outstanding customer experience by being personable, persuasive, and knowledgeable about StrideUp's products. Case Management & Advisor Support - Keep the Process Moving Collect, review, and package customer documents to ensure cases are complete and ready for a formal assessment. Manage booking systems to schedule advice appointments , ensuring … are efficiently booked in. Track and report on the conversion funnel , from an initial inquiry through to the customer getting their keys to a new home. Provide general administrative support to the Sales team to keep processes running smoothly. What We're Looking For Proven experience in customer support or sales support , ideally within financial services, mortgages More ❯

Check out this new opportunity! Test & Evaluation Engineering Support Specialist Manassas, VA Contract Position Pay Estimated: $33.00-$38.94/Hour This estimate represents the typical salary range for this position based on experience and other factors, (geographical location, etc.) Join Moseley Technical Services in supporting the U.S. and Australian submarine fleets with critical systems like the Common Weapon … Launcher (CWL) and Multi-Tube Weapon Simulator (MTWS). As a Test & Evaluation Engineering Support Specialist, you'll work closely with Navy stakeholders, internal production teams, and industry partners to ensure flawless system integration and performance. Responsibilities: Collaborating with CWL and MTWS engineers to conduct testing and integration. Employing a professional and confident approach when working with various … Proficient in test engineering principles and object-oriented programming Experience with scripting languages and system processes Must be willing to travel occasionally to submarine home ports for field service support Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within More ❯

Ref: 23013 Job Title: Japanese speaking System Support Specialist (Work Visa Sponsorship Available) Employment Type: Full-time, Permanent Salary: Approximately 45,000 DKK/month (Equivalent to EUR 6,000/month or approx. JPY (phone number removed)/year) Location: Denmark Start Date: ASAP Job Description: Provide support for Windows-based servers and client systems for … Japanese financial institutions and securities firms. Japanese speaking IT Infrastructure Engineer- Responsibilities (Hands-on): Handle overall IT support operations Lead response to inquiries, troubleshooting, issue analysis, and resolution Prepare documentation such as release procedures and configuration management records Propose and implement improvements to systems and processes to enhance operational efficiency and quality Respond to stakeholder inquiries and collaborate with … both internal and external parties Japanese speaking IT Infrastructure Engineer - Responsibilities (Management): Design and manage IT support operations Plan and manage the implementation of operational improvement initiatives Conduct meetings and coordination with relevant departments and stakeholders Japanese speaking IT Infrastructure Engineer - Requirements Japanese to mother tongue standard Knowledge and experience in Windows servers and networking Strong perseverance, consistency, communication More ❯

This is a contingent opportunity Mission Support Specialists provide logistical coordination/support for an Assessment Team, to include coordinating team travel, but on as needed basis supports the coordination of Organizational tasks. Duties: Manages incoming and outgoing correspondence, suspense's, and reports. Receives incoming official mail and ensures proper handling of administrative material. Prepares informational packages for … senior management. Conducts local records management and utilizes various databases and automated systems to prepare various property, supply, budget and other mission and administrative support reports. Organize itineraries and travel documentation Prepare status reports on facilities, personnel and equipment, responds to customer/stakeholder tasks and RFIs. Responsible for and contributes to the formulation of a wide range of … logistical plans which support mobile and on-site operations and specialized training. Required Experience: Knowledge of basic principles, concepts, and methodology related various mission support functions sufficient to contribute to planning and organizing like as described in DoDI 3020.45 (Change 1). Knowledge of the basic concepts, principles, regulations, and policies related to logistics and procurement management sufficient More ❯

the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better. Responsibilities We are seeking a Program Support Specialist 1 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs … perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Position Summary: Individual will work within a multi-disciplinary security team to support program efforts for the Wireless Intrusion Detection System (WIDS) and responding to events within facilities. The individual will be responsible for routinely patrolling assigned building(s) with handheld tools … collaborate with Program Management Customer Service focused in a fast paced environment Attention to detail while presenting a professional image. Prepare, track, and maintain reports and metrics for program support Ensure compliance with all policies and procedures Complete and track program deliverables Work and collaborate with management and engineering personnel Develop and maintain relationships with various program stakeholders Qualifications More ❯

transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better. We are seeking a Program Support Specialist 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs … defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities Position Summary: Individual will work within a multi-disciplinary security team to support program efforts for the Wireless Intrusion Detection System (WIDS) and responding to events within facilities. The individual will be responsible for routinely patrolling assigned building(s) with handheld tools … collaborate with Program Management Customer Service focused in a fast paced environment Attention to detail while presenting a professional image. Prepare, track, and maintain reports and metrics for program support Ensure compliance with all policies and procedures Complete and track program deliverables Work and collaborate with management and engineering personnel Develop and maintain relationships with various program stakeholders Qualifications More ❯

students make their life-determining decisions. This means that we need people like you to help us supercharge our growth and shape our future. As a Global Customer Implementation & Support Specialist , you'll lead the end-to-end technical deployment of our AI Assistant and Chat products, from configuration and environment setup to CRM integration and troubleshooting. Acting … as the primary contact for new and existing clients, you'll manage onboarding, provide Tier 2 support, and serve as the go-to expert for product knowledge. You'll ensure a smooth transition to live use and deliver confident, reliable post-deployment support. What you'll be doing You will split 50% of your time between Onboarding and Customer … Support Onboarding Lead the technical deployment of Assistant and Chat products, including configuration, environment setup, and integration deployment. Manage end-to-end onboarding for new clients and provide post-deployment support to ensure smooth operational use. Act as the primary point of contact and subject matter expert for product-related queries and guidance. Conduct training sessions and workshops More ❯

and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in London. The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the Customer Service team to … ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been escalated from the first line of support, providing in-depth technical assistance and ensuring user queries are resolved efficiently. This role operates on a Monday to Friday, 9 am to 6 pm basis … with an on-call rotation once every seven weeks for weekend support. What will you be responsible for: Act as an escalation point for First Line Support, providing advanced technical investigation and resolution for complex or persistent client issues using tools like Datadog, Bugsnag, and Jira. Triage and prioritise product defects, analysing exceptions and identifying whether they require engineering More ❯

A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and resolve user issues … status of all logged IT issues ensuring that they are actioned within the agreed SLAs and thereafter reporting issues to line manager when required. Monitor all aspects of the support service provided to users in the UK and Europe offices including response times, identify trends against SLAs and provide regular reporting to the management team. Identify potential problems, investigate … ensuring it is accurate and up to date. Work with 3rd Party teams to request and order IT equipment. Key Skills/Experience Proven work experience as a Desktop Support Engineer that has the ability to solve complex hardware and software issues. Hands-on experience and knowledge of popular operating systems, software applications, remote connection systems and troubleshooting basic More ❯

A leading global insurance business has an exciting opportunity for an IT Support Speciaist to join a growing dynamic IT Team. Job Responsibilities: Log all IT issues and allocate priority and aspects of support in order to action resolution within agreed timeframes. Provide desk side (in-person) and remote support to analyse, troubleshoot and resolve user issues … status of all logged IT issues ensuring that they are actioned within the agreed SLAs and thereafter reporting issues to line manager when required. Monitor all aspects of the support service provided to users in the UK and Europe offices including response times, identify trends against SLAs and provide regular reporting to the management team. Identify potential problems, investigate … ensuring it is accurate and up to date. Work with 3rd Party teams to request and order IT equipment. Key Skills/Experience Proven work experience as a Desktop Support Engineer that has the ability to solve complex hardware and software issues. Hands-on experience and knowledge of popular operating systems, software applications, remote connection systems and troubleshooting basic More ❯

We're looking for technical and savvy Customer Support Specialists to help our growing customer base succeed with our product. At Beacon we're a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in … the latest technology and design principles. Now over 1000 innovative charities around the world trust Beacon to run their core technology infrastructure. Animal welfare, human rights, disaster relief, cancer support - all powered by Beacon. You can see a quick demo of our product, here , and find out more about our features here . We have doing good at the … Beacon is doing well - we've reached product market fit and are transitioning from start-up to scale-up. Whilst growing we've managed to maintain exceptional levels of support, with 98% support satisfaction and rated 5/5 for customer service in a recent survey. Your focus will be working with our existing customer support team More ❯

Reasonable Accommodations Support Specialist/Management Analyst Washington DC Background: The Equal Opportunity and Diversity Office (EO) administers the DIA EO and Diversity Program and is committed to protecting the civil rights of DIA employees and applicants. Key functions of the Equal Opportunity and Diversity Services include: - Proactive EEO & Diversity Programs - Disability Programs - Military Equal Opportunity (MEO) Program … environmental cues such as describing who is in the room or while walking down a corridor. - Assisting the employee in locating a certain individual during an event. - Providing mobility support navigating buffet lines. - Providing visual description plus navigational support during trainings. - Handwriting material or ensuring that handwritten or printed material is legible. - Providing specific to Key Personnel protocol More ❯

relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers More ❯

Essential - Experience of working in the telecoms and connectivity sector Desirable - knowledge of BT/Openreach/TalkTalk/Sky procedures Support role will be covering our entire product portfolio, training provided where needed Work from our head office in Croydon, South London (CR0 1YB) We expect you to share our values of: Proactive Who are we? ICUK has … house we enjoy the benefits of automation for large parts of our operations. We are not a call center, instead we're a team of 18 individuals spread across support, provisioning and development. As a team, we work incredibly quickly responding to all members' ideas and suggestions whether that be on an individual fault or as part of a … the work Aid in the continual improvement of our platform Provide clear verbal and written communication of technical topics to technical and non-technical customers. Willingness to see through support scenarios to the end Desire to expand knowledge across a wide portfolio of services, platforms and suppliers The ability to self-start and willingness to find answers We value More ❯

professionalism, friendliness, and a willingness to assist Confidence to speak with customer staff at every level - from Jr. Intern to CEO Natural curiosity and a problem-solver Familiarity with support tools such as Zendesk and Jira A plus: 1+ year experience in a customer support role in the travel industry What you'll be doing Gain an expert … level understanding of Duffel's products and share your knowledge with our customers and Duffel colleagues Answer and/or escalate technical support requests that customers submit via email or chat Clarify technical concepts such that customers can understand and process them. Respond promptly, professionally, and clearly to customers in order to achieve internal and contracted SLAs Increase the … percentage of questions that customers can answer themselves by creating and maintaining product support documentation Coordinate with Duffel tech team to raise support requests with travel suppliers as required to solve customer problems Influence Duffel's product roadmap by reporting common support themes and suggesting improvement ideas What you can expect from us We're dedicated to More ❯

ll be: Helping new users get set up : showing new users how Magic Notes works in 121 and small group settings, both online and in-person. Providing magical customer support : supporting users with quick, friendly support for customer queries across email, phone, video and live chat. Building and maintaining clear support documentation : ensuring users can access information … quickly and easily through simple support documentation, tutorials and FAQs. Solving problems : using your in-depth product knowledge to solve issues and effectively triage to product, engineering and customer success. Collaborating proactively to improve Magic Notes : working with product and customer success teams to continually improve the experience for our customers by sharing feedback and insights from users. We … on video and in-person training sessions. Patient and empathetic - you’ll need strong listening skills, patience and the ability to make complex concepts easy to understand as you support users to navigate a brand-new technology. A strong multi-tasker - you’ll need to be comfortable managing numerous customer queries simultaneously and regularly switching contexts while maintaining excellent More ❯

ll be: Helping new users get set up : showing new users how Magic Notes works in 121 and small group settings, both online and in-person. Providing magical customer support : supporting users with quick, friendly support for customer queries across email, phone, video and live chat. Building and maintaining clear support documentation : ensuring users can access information … quickly and easily through simple support documentation, tutorials and FAQs. Solving problems : using your in-depth product knowledge to solve issues and effectively triage to product, engineering and customer success. Collaborating proactively to improve Magic Notes : working with product and customer success teams to continually improve the experience for our customers by sharing feedback and insights from users. We … on video and in-person training sessions. Patient and empathetic - you’ll need strong listening skills, patience and the ability to make complex concepts easy to understand as you support users to navigate a brand-new technology. A strong multi-tasker - you’ll need to be comfortable managing numerous customer queries simultaneously and regularly switching contexts while maintaining excellent More ❯

fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The EUSS Apprentice is to help support, under the guidance and mentorship of the local site EUSS, IT services to the company's end users and to contribute to any IT related projects within the assigned … region or, as needed. The Apprentice EUSS will help support the following: Deploy and administer IT systems in the assigned region, including end-user desktops/laptops, computing servers, network equipment, voice and video hardware and mobile devices. Perform incident resolution or, when needed, escalation to the appropriate group. Interact with regional Support teams and Global International Fulfillment … EUSS. Some business travel may be required, as driven by business needs. Flexibility is expected to perform off-hours activities, both on site and remotely. Competencies: Some IT technical support skills and knowledge of operating systems and software Some troubleshooting and problem solving skills. Customer focused with strong customer service skills and the ability to apply sensitivity and discretion More ❯

Position: Infrastructure Support Specialist Salary: £35k - £40k Location: Shoreham-by-Sea Hours: Monday to Friday 9am to 5pm 25 days annual leave + your birthday off, learning and development courses and many more We're on the lookout for an experienced Infrastructure Support Specialist to join a dynamic software company based in Shoreham-by-Sea. Reporting … to the Customer Support Manager, you'll play a key role in maintaining and optimising our infrastructure operations. If you thrive in a Linux/Unix environment, have a knack for AWS and PostgreSQL, and enjoy solving complex technical puzzles. As an Infrastructure Support Specialist, your key responsibilities will include: Assisting with the daily management of infrastructure … operations Troubleshooting and resolving support cases (including server crashes and memory issues) Administrating Active Directory for user and group management Working closely with internal teams to maintain system stability and performance Providing internal support for software and hardware issues Requirements: Experience with AWS systems Experience in Linux administration Experience managing PostgreSQL databases Excellent communication skills both written and More ❯

Software Development & Support Specialist Location Teesside Level Junior Department IT Type Full - Time Competitive Job Description We are looking for a Software Development & Support Specialist to join our expanding IT team, supporting and developing our bespoke IT systems. The successful candidate will contribute to software design, implementation, and test, to maintain our current software releases and … by business requirements. As part of a small IT team, you will be involved in all aspects of development and IT service provision. Responsibilities Development of bespoke software to support the business objectives and initiatives. Creation and enhancement of internal intranet-based applications, and external customer facing web applications utilising C# and .NET frameworks. Design, write and test code … inline with software development principles. Support the roll out of new applications and enhancements. Provide first line of support to users resolving issues, escalating issues when appropriate. Liaise with 3 rd party support providers where required. Monitor system performance and resources, ensure backup process logs are maintained with failures resolved. Provide input into IT standards and documentation More ❯

Location: Westbury, Wiltshire (Hybrid working available) Salary: £32,000 - £40,000 per annum Employment Type: Permanent Join our dynamic team in Westbury as a Data Migration & Support Specialist ! This role is perfect for a data pro who thrives on executing seamless migrations, providing stellar post-live support, and building innovative tools to supercharge our processes. Your Role … Lead Data Migrations: Own end-to-end migration projects, from strategy and mapping to validation and execution. Post-Live Support: Ensure smooth transitions by monitoring systems, resolving issues, and conducting health checks. Day-to-Day Support: Tackle data queries, troubleshoot issues, and support reporting and validation tasks. Innovate & Automate: Build and enhance tools using Python and C# More ❯

Role: Video Teleconferencing (VTC) Support Specialist Clearance Required: Active SECRET Certifications Required: Security+ CE (must be obtained within 10 calendar days of starting) Responsibilities: Provide design, implementation, and troubleshooting support for video conferencing and AV products, primarily Cisco-based solutions. Support and troubleshoot technologies such as AMX, Crestron, AV switchers, video walls, Cisco DX desktop VTC … to complex integrated AV systems. Conduct extensive troubleshooting and testing of videoconferencing and AV equipment, including projectors, displays, microphones, cameras, integrated AV systems, and streaming platforms. Provide end-user support through in-person assistance, email, phone, ticketing systems, and monitoring tools for all VTC endpoints and collaboration tools (e.g., Army 365, Microsoft Teams). Qualifications: Bachelor's degree (BA More ❯

Role Title: Resilience Automation Design Support Specialist Duration: contract to run until 31/12/2025 Location: Manchester/Glasgow, hybrid 3 days onsite Rate: up to £690 p/d Umbrella inside IR35 Role purpose/summary This hybrid role sits at the intersection of business process design and technical automation. The Resilience Automation Design Support Specialist will be responsible for reviewing and enhancing resilience processes-particularly those related to self-assessments and testing practices-while identifying and implementing automation opportunities to improve efficiency, traceability, and usability. The role supports the broader Resilience 2025/26 Book of Work and regulatory commitments. Key Skills/requirements Process Review & Optimisation: Analyse existing resilience processes (e.g. … Design & Implementation: Design tooling solutions to centralise and automate the capture of testing outcomes across 11 resilience capabilities. Enable integration into scenario assessments and residual risk reporting. Tooling & Architecture Support: Contribute to the design of a centralised architecture for resilience data and documentation, ensuring accessibility and usability during both BAU and crisis scenarios. Cross-Functional Collaboration: Work closely with More ❯

Infrastructure Support Specialist Full-time | Fully Remote (UK only) | £35,000–£40,000 Are you an experienced Infrastructure Support professional with a solid grounding in AWS? Do you enjoy solving problems, supporting critical systems, and working with a proactive and collaborative team? If so, we’d love to hear from you. About the Role We're looking … for a reliable and technically capable Infrastructure Support Specialist to join our Client Services team. In this role, you’ll support the day-to-day infrastructure operations, assist with service desk queries, and help maintain system performance and reliability across cloud and on-prem environments. You’ll be responsible for managing Active Directory, SSL certificates, and troubleshooting …/CD pipelines, containers, and config management tools (e.g., Ansible) What’s on Offer 25 days annual leave your birthday off Company pension scheme Paid volunteering opportunities Professional development support Recognition for milestones and contributions This is a great opportunity for someone looking to grow in a varied and technically hands-on role, within a flexible and fully remote More ❯

Excellent opportunity for an experienced Service Desk Support Specialist to join our our Client's expanding team £33,000 - £38,000 +benefits. About the Role Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites. Oversee internal IT systems and assets, assists with upgrades and fixes. Preparation of … of project installation to ensure all required items are configured correctly. Responsibilities Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV software and hardware. Communicating with customers and site contacts. Reporting - new reporting options. Work with Microsoft-powered devices More ❯