101 to 125 of 228 Permanent Support Specialist Jobs

experienced services to civilian and DoD programs worldwide. Delivering highly skilled, cleared personnel who provide services on five continents for a portfolio of customers. Summary: The Senior Computer User Support Specialist will provide advanced technical support and contribute to the design and implementation of high-quality operating system components. This role involves gathering and analyzing data, identifying … Gather and analyze technical data to identify trends, diagnose issues, and recommend solutions. Design, develop, and implement high-quality components for operating systems and end-user environments. Provide advanced support for a wide range of IT assets, including desktops, laptops, mobile devices, and peripheral equipment. Collaborate with project leads, software engineers, and system administrators to ensure seamless integration and … support of IT systems. Conduct root cause analysis and performance tuning of operating systems and applications. Maintain documentation of support procedures, system configurations, and troubleshooting steps. Mentor junior support staff and contribute to knowledge-sharing initiatives. Stay current with emerging technologies, tools, and best practices in user support and system administration. Qualifications Necessary Skills and Knowledge More ❯

What You Will Do: As an IT Field Support Specialist at Independent Software, you will play a critical role in delivering hands-on and remote technical support across a range of IT systems. You'll work directly with users and infrastructure to resolve Tier 2 and Tier 3 issues related to workstations, servers, printers, peripherals, and teleconferencing … multiplexers, Ethernet cables, and telephone systems Train on-site personnel on hardware usage and maintenance Build custom interconnecting cables as required Update technical drawings using AutoCAD Provide high-level support both remotely and on-site with minimal supervision Required Skills and Qualifications: Strong hands-on skills in installing, repairing, and troubleshooting computer hardware and peripherals Proficiency in configuring and … and interpersonal skills for working with end users and technical teams Strong time management skills and the ability to handle multiple priorities Comfortable working independently and providing remote user support Education and Experience: Minimum: High school diploma or GED with 5 years of relevant IT support experience Equivalent: Associate's degree with 2 years of experience in similar More ❯

Summary The MIL Corporation is seeking a Tier 1 Service Desk Technician (Help Desk Support Specialist II) for a full-time position as part of an ongoing contract in Washington, DC. This role supports a Treasury client and may require work shifts extending into the evening (up to 10 PM). Candidates will provide technical support, customer … service, and documentation assistance as part of a 27-person IT support team on-site. This position currently requires an on-site schedule. Schedule is subject to change based on company/contract requirements. This position is currently unfunded and is being posted in anticipation of a future contract award and funding approval. We are proactively identifying and engaging … candidates may be contacted for pre-screening, any hiring decisions will be contingent upon funding availability and final program requirements or client approval. Responsibilities Provide Tier 1 customer service support during assigned 8-hour shifts. Respond to IT issues and service requests for equipment, peripherals, and software. Log incidents and service requests in the incident management system (ServiceNow). More ❯

Position Description: We are seeking a highly skilled and experienced Tableau Technical Support Specialist with an active TS/SCI clearance and CI polygraph to join our team. The ideal candidate will have a strong background in providing technical support for Tableau, with a focus on troubleshooting, user assistance, and ensuring optimal performance of Tableau environments. This … problem-solving skills, and the ability to work in a highly secure and sensitive environment. This position is located in USA VA Chantilly Your future duties and responsibilities: • Technical Support: Provides implementation and operations and maintenance support for Tableau Server. Utilizes Python/SQL to enhance dashboards. Loads and manages Tableau Server licenses. Establishes and maps live data … clearance with polygraph is required. • Education: Bachelor's degree in computer science, Information Technology, Data Science, or a related field. • Experience: Minimum of 5 years of experience in technical support, with a focus on Tableau software. • Technical Skills: Proficiency in Tableau Desktop, Tableau Server, and Tableau Prep. Strong knowledge of SQL and data connectivity. • Problem-Solving: Excellent problem-solving More ❯

What You Will Do: As a Mobility Field Support Specialist, you will provide hands-on technical support for end-user hardware, software, and network systems across multiple sites. You will conduct site surveys, analyze current configurations, prepare documentation, and ensure efficient installation, maintenance, and troubleshooting of computing and telecommunications equipment. This role requires a strong technical foundation … cabling, and telephone systems. Troubleshoot, repair, and perform preventive maintenance on hardware and peripherals. Train site personnel in proper use and basic maintenance of IT hardware and software systems. Support end users both in person and remotely, ensuring prompt resolution of issues. Maintain accurate records of equipment, installations, and service tickets. Ensure adherence to all organizational policies, safety standards … Software: At Independent Software, our people are the mission. We've built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive. When you join us, you will: Support critical national security missions that matter Be part of a close-knit, employee-first culture where More ❯

STATISTICAL SUPPORT SPECIALIST - Duties and Responsibilities: Function as a Management Analyst in support of the Division's Passport Demand Forecast requirement. Analyze administrative processes and/or Division Write reports, letters, and other documents with recommendations for management programs, policies and Oversee the preparation of various recurring reports such as monthly, quarterly, cumulative semi-annual and cumulative … annual reports to support the Directorate's Demand Forecast requirement. Provide technical guidance and assistance to staff in the review of documents. Accurately monitor, assess and forecast on a continuous basis, passport demand using innovative statistical tools and methodologies. Assist and advise CA/PPT on preparing, obtaining and submitting required documentation to the Office of Directives Management and … Paperwork Reduction Act (PRA) and Office of Management and Budget (OMB) directives. Analyze existing forecasting models and develop statistically sound tools for future forecasting. Provide subject matter expertise in support of quantitative and qualitative research projects as required. Provide subject matter expertise in support of survey operations, focus groups, and the application of sampling techniques as required. Draft More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯

Check out this new opportunity! Technical Support Specialist - Rescue 21 Communications Systems Scottsdale, AZ Contract Position Pay Estimated: $33.36-$38.36/Hour This estimate represents the typical salary range for this position based on experience and other factors, (geographical location, etc.) Active Secret Clearance Required to Start Support the Rescue 21 System, the U.S. Coast Guard's … maritime emergency and distress communication network, by providing advanced troubleshooting, technical support, and system-level customer assistance for mission-critical operations. Responsibilities: Respond to customer inquiries via phone, email, or chat regarding system installation, operation, maintenance, and compatibility. Diagnose and resolve complex issues related to electromechanical equipment, software applications, and networked/wireless systems. Document technical support activity … track recurring issues, and contribute to product quality improvement efforts. Escalate unresolved issues to engineering teams, reporting software bugs or design/reliability problems. Provide support to field engineers, technicians, and internal teams, including troubleshooting and debugging support. Participate in installation, configuration, and end-user training for Rescue 21 systems. Ensure all repair and support activities align with More ❯

What you will be doing! As an IT Field Support Specialist (Imaging) at Independent Software, you will play a critical role in ensuring our enterprise computing environment is fully operational and secure. Your primary responsibility will be deploying and configuring computer systems through Microsoft Deployment Toolkit (MDT) servers, managing both new deployments and the reimaging of recycled workstations. … troubleshooting, and maintaining communications equipment and peripheral devices, ensuring seamless connectivity and operational readiness throughout the enterprise. Working closely with IT teams and end-users, you will provide timely support and updates to help maintain system integrity and optimize performance. Your contributions will directly support the productivity of the workforce and the overall mission success of Independent Software. … best practices Troubleshoot, repair, and test various IT hardware, including fiber optic modems and Ethernet/telephone systems Maintain image benches and promptly notify management if functionality is lost Support remote users and resolve issues efficiently with minimal supervision Interpret and apply technical documentation, manuals, and schematics Follow Active Directory policies and maintain compliance with imaging and security protocols More ❯

Are you a skilled IT Support Specialist with a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to … range of industries, ensuring smooth day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers … patch management, and system upgrades Collaborate with internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows 10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent More ❯

Job Title: Advanced Engineering Support Specialist Location: Manassas, Va Clearance: Secret Overview: We engineer a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation … and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. We are seeking a highly motivated Hardware Integrator/Test Technician to support the standup and maintenance of development and test labs for the Cybersecurity team supporting U.S. Navy Submarines. Success in this position will require a mix of both technical and … to the lab in an organized fashion. • Build servers with COTS and GOTS software, configure switches, etc. • Controlling equipment/property movement and tracking (both government and company). • Support new lab planning (layout, power, cooling, etc) and working with facilities to ensure all needs are met. • Support Bill of Material generation and lab hardware ordering including lead More ❯

Overview Abile Group has an exciting and challenging opportunity for a potential future position as a Case Management Support Specialist working as part of a vibrant team on a contract providing cybersecurity and infrastructure protection services in support of an Intelligence Agency customer. All the personnel on the team will work collaboratively to support the mission … security domains and global locations. The right candidate will possess the below skills and qualifications and be ready to handle all responsibilities independently and professionally. Responsibilities Provides case management support to established program. Ensures case management team members provide timely security support to Personnel Security's internal and external tasking's, projects, and programs. Supports the execution and … maintenance of the day-to-day programs though case management initiatives. Provides agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of case management. Trains case management contractor staff, as needed. Prepares, supports and administers case management program briefings, as needed. Prepares, writes, and presents reports, various forms of correspondence, as required. Researches More ❯

on experienced services to civilian and DoD programs worldwide. Delivering highly skilled, cleared personnel who provide services on five continents for a portfolio of customers. Summary: The Computer User Support Specialist will provide Tier I and Tier II helpdesk support while contributing to the design and implementation of high-quality operating system components. This role requires a … operating system internals, file systems, memory and CPU management, and hardware architectures. The ideal candidate will work closely with project leads and engineers to analyze data, propose solutions, and support a wide range of IT assets and platforms. Responsibilities Essential Job Functions: Provide Tier I and Tier II technical support for end users, resolving hardware, software, and network … propose and implement effective solutions. Assist in the design and implementation of operating system components, ensuring performance, reliability, and security. Work closely with project leads and engineering teams to support system integration and deployment efforts. Maintain and troubleshoot a variety of end-user devices, including desktops, laptops, mobile devices, and peripherals. Understand and apply knowledge of file systems, memory More ❯

What You Will Do As a Voice IT Field Support Specialist, you will provide hands-on technical support to install, maintain, and troubleshoot IT and voice systems across government sites. You will be responsible for preparing, configuring, and deploying computing equipment and communications hardware, while ensuring operational continuity and security compliance. Your work will involve both independent … changes and service activities. Perform physical labor, including lifting equipment up to 50 lbs and working in tight spaces. Travel locally using a company vehicle to complete on-site support assignments. Work an assigned 8-hour shift within the hours of 6:00 AM to 6:00 PM Required Skills and Qualifications Proficient in troubleshooting and repairing hardware and More ❯

Note: Position requires local residence in the Norfolk, VA Area to be on-site. Job Summary VSolvit is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to start work in this … following companypolicies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned. Responsibilities Provides technical support to end users for computer, application, system, device, printer, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Responds to telephone, email and online ticket … needed. Conducts Windows imaging and cloning of laptops and computers. Applies Microsoft and other third-party security patches and updates to Windows 10 clientworkstations. Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls. Conducts new user check-ins and check-outs. Creates and modifies Microsoft Active Directory user accounts. Will Issue Gov reviewed IT More ❯

discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to … supporting your success in both your professional and personal lives. Position Overview Join us in our fast-paced support to develop, advance, and sustain weapon systems for the U.S. Space Force (USSF) and its mission partners. You will be joining a team of personnel with experience and an in-depth understanding of the environments that include ground, near-space … works with the USSF and DoD to design, develop, field, and maintain requirements essential to national security and the survivability of the warfighter. We are seeking a Senior Acquisition Support Specialist. The Senior Acquisition Support Specialist is responsible for supporting acquisition processes and applying them for successful program management. The ideal candidate will have experience working with More ❯

Are you passionate about training, systems, and aviation? Draken Europe is seeking a dynamic Trainer & Support Specialist to join our Aerotrac Support & Training Team. You'll play a pivotal role in delivering high-quality ERP training across our organisation, supporting key business functions including Engineering, Logistics, Procurement, and Finance. This is a hands-on role where you … ll develop and deliver engaging training programmes, provide expert user support, and help shape the future of Aerotrac use across Draken Europe. Key Responsibilities Design, develop, and deliver a comprehensive Aerotrac ERP training programme. Provide in-person training at our Bournemouth HQ and other UK/international sites. Act as a key point of contact for Aerotrac user support … training with evolving business processes. Maintain training standards and continuously improve training effectiveness. Represent Draken in monthly meetings with the Aerotrac software developer (Tracware). Deputise for the Aerotrac Support Lead when required. What You'll Bring Train the Trainer qualification. Strong understanding of ERP systems and engineering practices. Excellent communication and presentation skills. Ability to deliver complex topics More ❯

Parra Consulting Group (PCG) is seeking a Senior Executive Support Specialist to provide full-spectrum executive administrative support to senior leadership at the Federal customer. This role operates in a high-tempo, TS/SCI environment and is critical to ensuring smooth daily operations, accurate task tracking, and mission readiness in support of customer's global … exploitation mission. Key Responsibilities Manage and deconflict complex executive calendars across multiple senior leaders. Schedule meetings and secure conference rooms; coordinate with external offices to support high-level engagements. Prepare agendas, minutes, and read-ahead materials for leadership briefings. Maintain and track actions in customer's Action Request Tracking System (DARTS), ensuring 100% on-time completion of taskers. Review … retention policies. Ensure inspection-ready documentation for internal audits and CDRL deliverables. Prepare Monthly Status Reports (MSR), training documentation, and property/accountability updates in accordance with DIA standards. Support SOP updates and process improvements to increase efficiency and reduce scheduling or correspondence errors. Assist with high-profile visits, ensuring proper escort control, visitor vetting, and protocol compliance for More ❯

CyberCore is looking for a Mobility Field Support Specialist. The job duties of the IT Field Support Specialist are as follows: Conducts site surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation … working with end-users remotely. Demonstrated expertise. Familiar with Active Directory security and policies. Excellent analytical and problem-solving skills. Outstanding communication skills to relate with team members and support workers. Must be available to work an 8-hour shift between the hours of 6 am and 6 pm, as determined by management. Must be able to lift up … ones. Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life. Paid Parental Leave for new parents to focus on family. Tuition Reimbursement to support your professional growth and education. A 401(k) plan with a company match to help you plan for your future. At CyberCore, we are committed to fostering a supportive More ❯

Job Number: R Help Desk Support Specialist Key Role: Provide in-depth support and lead problem-solving and implementation efforts for specific technology products or applications. Apply specific functional knowledge, and working and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance, and … of junior employees. Basic Qualifications: Experience with Help Desk operations and trouble ticketing systems Knowledge of Windows operating systems and O365 environments Ability to perform Tier I-II onsite support Secret clearance HS diploma or GED Ability to obtain a Security+ Certification within 45 days of hire date Additional Qualifications: Experience as a Help Desk techni cia n in … need to meet eligibility requirements for access to classified information ; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. More ❯

Job Type Full-time Description Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We … uphold the integrity and quality of our work so you can expect only the best from us. RSC2 is currently looking for an IT Technical Support Specialist to join our growing team in Aberdeen to support the newly awarded SAI contract! Requirements Responsibilities: Provides subject matter expertise in IT support to an entire organization or major More ❯

the US Space Force, Combatant Commands, Intelligence Community, and NASA. Our work includes enterprise architectural assessments, systems engineering and integration, test, planning and execution, cost estimating and analysis, acquisition support, and cybersecurity. We are trusted partners developing approaches and concepts to meet emerging high priority needs, assessing cutting-edge technologies, and supporting capabilities for our National Defense. Come join … provider of systems engineering and trusted advisory services to the Space and National Intelligence community. We utilize mission-proven, data-driven advisory tools and capabilities. We provide highly technical support to ensure the government acquires cutting edge technology necessary for our National Defense. Our portfolio includes the National Geospatial-Intelligence Agency (NGA), National Reconnaissance Office (NRO), and National Aeronautics … Administration (NASA). Come where you will be part of our high-caliber team! SPA has a future need for a motivated, career and customer-oriented Senior Human Resources Support Specialist to join our Front Office Support (R-FOS) team in Chantilly, VA. Responsibilities Key duties associated with this role include but are not limited to the More ❯

Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared IT Field Support Specialist to join our dynamic team in the Columbia, MD area. Responsibilities: The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and … manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by More ❯

Cloud Engineer/Application Support Specialist 3 Positions Location: Plano TX (submit within TX who is open for relocation) W2 Candidates Must have: AWS (must have at least 3-4 skill - S3, EC2, VPC, EKS, ECS, CLOUDFORMATION, CLOUDWATCH, IAM) Big Plus: EKS/Kubernetes AND terraform Key Responsibilities: Deliver incident management and advanced-level support for the … of applications Serve as the initial point of contact for application developers via a ticketing system. Communicate effectively with users at various organizational levels. Implement and utilize automation to support the scalability of the environment. Optimize operational processes to enhance efficiency, reliability, and security. Train users to self-diagnose and troubleshoot issues for expedited resolution. Conduct thorough investigations into … issues to identify root causes and document strategies to prevent recurrence. Provide support for public cloud environments, particularly AWS. Manage events and incidents efficiently. More ❯