enters end-of-life status, ensuring devices and licenses have been identified for procure replacement. • The Contractor shall provide Tier 1 and Tier 2 support to include access administration, desktop support, problem resolution to IT systems and applications, and to initiate IT hardware and software procurements. • The Contractor … shall provide operations & maintenance support and access administration to the Sponsor's application that resides in a cloud environment to ensure the application runs efficiently and effectively. • The Contractor shall track, monitor, and communicate the status on procurements and installations. • The Contractor shall provide polished skills in customer service More ❯
As part of an on-site Customer Services Desktop Support Team, provide Information Technology services to the Mid-Atlantic Region Network Enterprise Center (RNEC), Aberdeen Proving Ground (RNEC-Aberdeen). Provide desktop, software, and peripheral support, release management, password management, and account management for both NIPRNET and SIPRNET … customers, including VIP support for command staff, unit control center, and directors; report significant outages and/or customer issues to appropriate Government management personnel. Duties and responsibilities include: - Deploy interoperable and integrated standard office automation desktop software - Install, configure, troubleshoot, relocate, and repair desktops, peripheral devices, and printers. More ❯
of experience -DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract -IAT II 8570/8140 Baseline Certification Security+ or equivalent -Interact with customers on a daily basis to provide guidance on procedures … and other local procedures as required to ensure mission success. -Knowledge of the principles, methods, and techniques used in network and systems administration and support -Knowledge of related hardware and software -Perform STIGs & IAVA implementation for system devices, perform imaging of systems, CERP replacement, etc. -Perform Level I/… creating and issuing accounts, etc. -Imaging of Computers and/or configuring of their BIOS (SCCM/PXE Boot) -1 Year DoD experience -NOSC support experience, including problem resolution and incident tracking -Imaging of Computers and/or configuring of their BIOS (SCCM/PXE Boot). Job Description More ❯
We need an individual to provide crucial support for our business systems, with a particular focus on Unit4 Agresso Business World systems. You will assist the Business Systems Manager, contributing to the system's effectiveness and supporting users. Key Responsibilities: Provide business systems support , including incident resolution and … user administration . Support projects, upgrades, and enhancements related to our systems, including Unit4. Liaise with stakeholders regarding system requirements and improvements. What We Need: Demonstrable understanding or experience with Unit4 Business World/Agresso ERP System. Experience in a responsive business systems support role. Strong problem-solving More ❯
the IGCE, tracking of requirements for Production pre-award contract. Work with DMEA's COR/Contracts Office and Air Force Contracting Officer/Specialist to provide any needed information to support the requirement. Develops the GFI/GFP list, supports routing of all documents internally and with … etc. Requirements: Bachelor's Degree from an accredited college or university 3 years of experience relevant to pre-award and post-award contract management support; portion of which must have been at NAVWAR executing in collaboration with NAVWAR 2.0 Preferred. Working Knowledge of the following on arrival: DoD acquisition … frameworks FAR DFARS Expectations for senior-level support include: Working understanding of the NAVWAR organization and mission. Experience supporting NAVWAR program requirements and processes at a PMW or similarly situated organization Preferred. Ability to initiate and perform tasking independently Strong teamwork/collaboration, written and verbal communication skills, and More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Torrey Holistics
We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales team with reporting … and data entry. Essential Job Functions Customer Support: Respond promptly to customer inquiries via the helpdesk system. Provide information and support to customers regarding Taster Validation Schemes. Ensure excellent customer satisfaction through effective communication and issue resolution. Systems Support: Handle systems-related requests and issues related to … seamless customer experience. Assist the sales team with reporting requirements. Help customers with entering data into the system. Address login issues and provide technical support related to the sales process. Education, Experience & Personal Characteristics Bachelor's degree in a relevant field or equivalent work experience. Previous experience in customer More ❯
Valley City, Ohio, United States Hybrid / WFH Options
SISL Global
Key Responsibilities: Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues. Diagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and … IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system. Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT More ❯
Join a fast-growing software company delivering asset management solutions across the UK and internationally. We're looking for a Junior Implementation Consultant to support the delivery of tailored software solutions to new and existing clients. This is a hybrid role requiring strong technical and data analysis skills, with … growth and hands-on project experience. Key Responsibilities: Configure software to meet client needs Assist with data migration and cleansing Provide project and client support throughout implementation Contribute to documentation and user training materials Work closely with developers and project managers using Agile methodology Requirements: Strong Microsoft Excel and More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Pertemps Network Group
Join a fast-growing software company delivering asset management solutions across the UK and internationally. We're looking for a Junior Implementation Consultant to support the delivery of tailored software solutions to new and existing clients. This is a hybrid role requiring strong technical and data analysis skills, with … growth and hands-on project experience. Key Responsibilities: Configure software to meet client needs Assist with data migration and cleansing Provide project and client support throughout implementation Contribute to documentation and user training materials Work closely with developers and project managers using Agile methodology Requirements: Strong Microsoft Excel and More ❯
newport, wales, united kingdom Hybrid / WFH Options
Pertemps Network Group
Join a fast-growing software company delivering asset management solutions across the UK and internationally. We're looking for a Junior Implementation Consultant to support the delivery of tailored software solutions to new and existing clients. This is a hybrid role requiring strong technical and data analysis skills, with … growth and hands-on project experience. Key Responsibilities: Configure software to meet client needs Assist with data migration and cleansing Provide project and client support throughout implementation Contribute to documentation and user training materials Work closely with developers and project managers using Agile methodology Requirements: Strong Microsoft Excel and More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Pertemps Network Group
Join a fast-growing software company delivering asset management solutions across the UK and internationally. We're looking for a Junior Implementation Consultant to support the delivery of tailored software solutions to new and existing clients. This is a hybrid role requiring strong technical and data analysis skills, with … growth and hands-on project experience. Key Responsibilities: Configure software to meet client needs Assist with data migration and cleansing Provide project and client support throughout implementation Contribute to documentation and user training materials Work closely with developers and project managers using Agile methodology Requirements: Strong Microsoft Excel and More ❯
bradley stoke, south west england, united kingdom Hybrid / WFH Options
Pertemps Network Group
Join a fast-growing software company delivering asset management solutions across the UK and internationally. We're looking for a Junior Implementation Consultant to support the delivery of tailored software solutions to new and existing clients. This is a hybrid role requiring strong technical and data analysis skills, with … growth and hands-on project experience. Key Responsibilities: Configure software to meet client needs Assist with data migration and cleansing Provide project and client support throughout implementation Contribute to documentation and user training materials Work closely with developers and project managers using Agile methodology Requirements: Strong Microsoft Excel and More ❯
. We build solutions for our customers and continually use their feedback to improve our products and keep growing. As part of the Customer Support team, you will be the first point of contact between our customers and the Ledger team , providing quick and efficient technical support and … day customer requests Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution Identify recurring support trends and product performance issues, providing timely feedback to our product team Work to eliminate common support inquiries by suggesting improvements to our … knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products Communicate clearly and work effectively with other teams and departments, such as our R More ❯
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing … candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯
report to the Operations Lead Engineer Job Overview An Operations Analyst Engineer is an Information Technology (IT) professional that works with the Operations Lead Specialist Engineers to provide technical assistance, solve customer service queries and troubleshoot hardware and software issues. They will also assist with technical programs and products … relating to the services provided by End User Computing. An Operations Analyst Engineer will work closely with the Operations Lead Specialist to implement solutions to improve the efficiency and productivity of Electricity Distribution systems. Responsibilities and Duties Include but not limited to: Work closely with the User Operations team … requirements, including fire and emergency precautions. Experience, Knowledge and Skills Experience of working with and resolving difficult technical problems. Experience of technologies used to support endpoints within an enterprise environment. Experience of working in a professional office environment. Experience of working in a customer facing role. Endpoint Management: SCCM More ❯
report to the Operations Lead Engineer Job Overview An Operations Analyst Engineer is an Information Technology (IT) professional that works with the Operations Lead Specialist Engineers to provide technical assistance, solve customer service queries and troubleshoot hardware and software issues. They will also assist with technical programs and products … relating to the services provided by End User Computing. An Operations Analyst Engineer will work closely with the Operations Lead Specialist to implement solutions to improve the efficiency and productivity of Electricity Distribution systems. Responsibilities and Duties Include but not limited to: Work closely with the User Operations team … requirements, including fire and emergency precautions. Experience, Knowledge and Skills Experience of working with and resolving difficult technical problems. Experience of technologies used to support endpoints within an enterprise environment. Experience of working in a professional office environment. Experience of working in a customer facing role. Endpoint Management: SCCM More ❯
What will you do?As a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of the medical devices by delivering precise and high-quality What will you do?As a key member of our Technical Support team, you More ❯
London, England, United Kingdom Hybrid / WFH Options
Veramed
do. We're looking for the best and brightest minds to join us in helping drive improvements within our organisations digital systems and IT support services. We are dedicated to ensuring that Veramedders have the very best experience of IT and to this end we are seeking a proactive … for a hands-on leader who thrives in a collaborative environment. You'll have the opportunity to take ownership of our IT infrastructure and support the implementation and maintenance of a wide range of platforms, including Microsoft 365, Microsoft InTune, Azure, Exchange Online, OneDrive, Teams, and various SaaS applications. … Working with our Director of IT, you will: Be a practical individual who is comfortable strategising and dividing their time between project work, support, maintenance and able to work independently and within a small yet highly collaborative support team. Actively encourage teamwork and knowledge sharing to develop both More ❯
West End of London, England, United Kingdom Hybrid / WFH Options
Veramed
do. We're looking for the best and brightest minds to join us in helping drive improvements within our organisations digital systems and IT support services. We are dedicated to ensuring that Veramedders have the very best experience of IT and to this end we are seeking a proactive … for a hands-on leader who thrives in a collaborative environment. You'll have the opportunity to take ownership of our IT infrastructure and support the implementation and maintenance of a wide range of platforms, including Microsoft 365, Microsoft InTune, Azure, Exchange Online, OneDrive, Teams, and various SaaS applications. … Working with our Director of IT, you will: Be a practical individual who is comfortable strategising and dividing their time between project work, support, maintenance and able to work independently and within a small yet highly collaborative support team. Actively encourage teamwork and knowledge sharing to develop both More ❯
Requirement: Job Description and Responsibilities: Data Machines is seeking talented, tenacious, and highly motivated individuals with service desk experience to provide front line user support in an on-site environment. Data Machines is participating in the deployment of an advanced platform environment for creating and harnessing leading edge cyber … on-site at a client location in Arlington, VA five days a week. Minimum Qualifications: Previous experience conducting face-to-face Tier 1 user support Hold a current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE, CCNA Security, CYSA+,etc.) Experience using ServiceNow, Remedy or a … Distributed File System, etc.) Experience with Risk Management Framework controls Experience with scripting languages such as PowerShell, Bash Desired Qualifications: Previous experience providing user support in a highly dynamic, innovation driven environment with constantly changing requirements Previous experience with Linux operating systems and deploying Linux VMs Interest and willingness More ❯
We are seeking a Junior Systems Specialist with Salesforce experience to support and develop our internal business systems, working closely with technical teams to resolve issues and deliver system improvements. This is a great opportunity for someone with hands-on Salesforce experience to deepen their technical skills and … get involved in real-world development and support work. You'll join a collaborative team maintaining and improving the systems that underpin a busy distribution and logistics business - with Salesforce at the heart of it all. What you'll be doing: Responding to technical queries and issues raised by … internal teams Investigating system problems and managing a central ticket queue Supporting and learning from the Support Systems Specialist on a range of projects Developing and customising Salesforce features and functions (with guidance) Writing clear user guides and knowledge base content Delivering basic training to system users when More ❯
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Birmingham)
We are seeking a Junior Systems Specialist with Salesforce experience to support and develop our internal business systems, working closely with technical teams to resolve issues and deliver system improvements. This is a great opportunity for someone with hands-on Salesforce experience to deepen their technical skills and … get involved in real-world development and support work. You'll join a collaborative team maintaining and improving the systems that underpin a busy distribution and logistics business - with Salesforce at the heart of it all. What you'll be doing: Responding to technical queries and issues raised by … internal teams Investigating system problems and managing a central ticket queue Supporting and learning from the Support Systems Specialist on a range of projects Developing and customising Salesforce features and functions (with guidance) Writing clear user guides and knowledge base content Delivering basic training to system users when More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS
o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Salary sacrifice schemes o Employee Assistance Programme (24/7 support) o Access to benefits and discounts Main duties of the job Developing, implementing, and supporting ICT solutions and design strategies in a multi-supplier More ❯
Marathon TS is seeking qualified and skilled individuals to join our Next Generation Enterprise Network team for the Navy and Marine Corps. Job Description: Install, configure, service, repair, and maintain Information Technology (IT) systems in both a stand-alone and More ❯
Marathon TS is seeking qualified and skilled individuals to join our Next Generation Enterprise Network team for the Navy and Marine Corps. Job Description: Install, configure, service, repair, and maintain Information Technology (IT) systems in both a stand-alone and More ❯