Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Signal Operations SupportSpecialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯
Position Summary: GoldenTech is seeking a skilled and reliable VTC SupportSpecialist to support the Defense Health Agency (DHA) Video Network Center (VNC). The ideal candidate will play a critical role in ensuring the operational readiness and sustainment of DHA's video and communication infrastructure across CONUS and OCONUS locations. Key Responsibilities: Monitor, manage, and troubleshoot … incoming communications and support tickets via ServiceNow, Microsoft Teams, and phone. Provide operational support for DHA-managed video and communication platforms, including troubleshooting, site testing, and assisting with endpoint connectivity. Maintain working status and interface with vendors to support the following technologies: Cisco CUCM, Finesse, Jabber, VCS, UCS Windows Server 2016/2019 Active Directory Pexip Infinity … Platform Amazon AWS Dell ESXi & VMware vSphere Vyopta, T-metrics, RightFax HP/Poly endpoints Assist MTFs/sites with connectivity requests to the enclave and ensure smooth integration. Support video/audio endpoint communication and DHA's VHI/VH/TH/TBH programs across multiple platforms and networks. Required Qualifications: General networking experience and understanding of More ❯
We are currently seeking a Desktop supportSpecialist to join our team in Offutt AFB, Nebraska (US-NE), United States (US). Position's General Duties and Tasks: In the role of Field Support Engineer, you will provide on-site end-user support, desktop support on Windows and Mac products and to other related systems … issues to improve overall service delivery. Depending on mission requirements you may be called upon to perform after hours support. Basic Qualifications: • Minimum 2 years of experience in Field Support Services o Bachelors degree in related field may be substituted for 1 years of relevant experience • Minimum 1 year of experience maintaining and managing client relationships at high senior More ❯
We are looking for a Business SupportSpecialist who will work with our business support team, specifically supporting our core business systems. This role will include some coding, utilization, and understanding of AI best practices. However, the core responsibility will be supporting the wider business with Business Central queries and tickets. Must-haves: Experience in coding and … Ability to explain complex issues in an easy-to-understand way. Ability to work within a team. Nice to have: Experience with Business Central 2.6 in a development or support role. Any Microsoft or coding certifications or equivalents. 2+ years in IT support or business support roles. Relevant certification and training will be provided to successful candidates. More ❯
What we are looking for The Post Production SupportSpecialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with … Charles River Technical Support and Product resources to troubleshoot application issues and to determine the optimal configuration. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management … and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Jacobs Massey
We have a new opportunity based in Belfast for a proactive AV SupportSpecialist to act as the first point of contact for clients needing training or support. Working closely with Project Managers and technical teams, you will ensure systems run smoothly while building strong client relationships. The ideal candidate will be outgoing, detail-oriented, and confident in … industry-leading expertise, they design and install cutting-edge systems including PA/audio, digital signage, interactive technology, video conferencing, and live event services. Key Responsibilities: 1. On-Site Support: Respond promptly to client requests for AV support, diagnosing and resolving issues with audiovisual systems at client locations. 2. Client Relationship Management: Maintain strong, professional relationships with existing … clients, ensuring satisfaction and trust in our services as their primary point of contact for any support inquiries. 3. Training & Education: Conduct group training sessions for clients and end-users on the proper use and maintenance of AV systems. 4. Documentation & Records: Keep accurate records of client equipment, service history, and support interactions to ensure continuity and quality More ❯
Technology SupportSpecialist Pay: $2224/hr Contract: 1 year with potential for permanent hire Schedule: MondayFriday, 7:30am3:30pm Experience: Minimum 2 years relevant work experience Location: Kansas City, MO (Onsite only) PURPOSE OF JOB: Serve as the primary Tier I technology support contact for the Department of Technology. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide proactive customer … service to students and staff Support hardware, software, and web-based tools Train users on district technology resources Troubleshoot devices: laptops, desktops, printers, scanners, etc. Deploy and maintain operating systems and software Conduct inventory and preventative maintenance Assist with employee websites and tech orientation Collaborate with the Digital Learning Team Educate users on tech work order procedures Travel within … district to support tech needs Participate in special technology projects REQUIRED QUALIFICATIONS: Strong software and hardware troubleshooting skills Troubleshoot devices: laptops, desktops, printers, scanners, etc. Deploy and maintain operating systems and software Familiarity with warranty procedures and peripheral devices Excellent communication and organizational skills Ability to lift up to 40 lbs occasionally Valid drivers license and personal vehicle (mileage More ❯
Candidates must have experience supporting Networking Equipment. 4. Candidate will be expected to handle a fast-paced environment and experience prioritizing daily responsibilities independently 5. Experience providing break-fix support for desktop PCs, laptops, & networked peripherals Job Description The team is operational between 6am and 6pm, so the consultant has an opportunity to work an 8-hour shift during … customer to gain an understanding of the business environment, technical context and organizational strategic direction. Job Description We have an immediate need for 1 Network technician called a Deployed SupportSpecialist to support the Navy through Leidos. We area looking for individuals with 4 years of IT experience and a good understanding/some experience with Networking … so stability is definitely a perk. While everyone works out of what they call base ops, taking calls and supporting the customer, there are opportunities to elevate and solely support customers if they want. Once the consultant gets to a level where they're able to be more autonomous, they can request to do premiere work, where they'd More ❯
Summary: The Tier 2 Technical SupportSpecialist provides mid-level escalation support for software, hardware, and network issues. This role requires hands-on problem-solving, supporting desktop and mobile operating systems, remote access troubleshooting, and resolving complex end-user issues. Qualifications: Bachelor's degree in IT, Engineering, or related field Required Certifications: CompTIA Network+ and Security+ Microsoft … Enterprise Administrator Expert ITIL Foundation Certification Technical Proficiencies: All Tier 1 technical skills Advanced OS troubleshooting (Windows, macOS, iOS, Android) Remote connectivity and VPN diagnostics Onsite hardware and peripheral support (including lifting up to 50 lbs) Software installation, configuration, and user support Experience: Minimum 5 years advanced OS experience (Windows/macOS/iOS/Android) Minimum More ❯
Marathon TS is looking for a Personnel Vetting SupportSpecialist to support our efforts at DoD. Key Responsibilities Develop, revise, review, communicate, and coordinate policies pertaining to personnel vetting, including background investigations, adjudications, and continuous evaluation of individuals under DoD cognizance. This includes developing up to 40 policy memorandums or responses to Congressional/Public queries annually … presentations). Coordinate approximately 100 policy memorandums/DoD issuances annually. This includes the creation, maintenance, updating, and coordination of associated read-ahead packages, ensuring grammatical and typographical accuracy. Support strategies, initiatives, and oversight to improve personnel security processes and performance. This includes reviewing, evaluating, and overseeing personnel vetting IT systems, research, and innovation initiatives, providing approximately 20 visual … personnel vetting projects annually, working within scheduling constraints. This involves leading or participating in DoD working groups (e.g., Suicide Prevention, Portfolio Performance, Trusted Workforce 2.0). Manage or support logistical and administrative aspects of engagements (approximately 5 per month), including developing grammatically correct and typographically error-free read-ahead packages. Conduct staff actions (up to 100 annually), including Correspondence More ❯
The company is currently seeking an onsite IT SupportSpecialist I to work on the IT Help Desk to assist end users with technology needs. This position will assist IT Support management with the setup, support, and accurate asset management of all company workstations, phones, printers, and applications. At Brightland Homes, LTD. we pride ourselves on … reimbursement Career development and opportunities for advancement Charitable activities and more General Duties and Responsibilities : Prioritize and resolve first-contact tickets promptly to minimize user downtime Deliver exceptional IT support focused on user satisfaction, including account set up, system maintenance, antivirus, and troubleshooting across PC, Mac, and mobile platforms Adhere to SOP documentation, ensuring thoroughness and accuracy in issue … Escalate complex issues to senior staff when necessary Effectively manage personal workflow and monitor active tickets within the IT ticketing system to maintain responsiveness and quality service Provide dedicated support for mobile devices (iOS/Android) ensuring seamless integration and a positive user experience Commit to resolving urgent issues and and maintaining business continuity Thoroughly document problem-solving approaches More ❯
AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the SupportSpecialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance … to customers. KEY RESPONSIBILITIES AND TASKS Duties will include, but are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed … in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised More ❯
bradford, yorkshire and the humber, united kingdom
Integral Search
AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the SupportSpecialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance … to customers. KEY RESPONSIBILITIES AND TASKS Duties will include, but are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed … in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Blues Point Ltd
passion for customer service? Do you enjoy problem-solving, working with innovative products, and helping customers get the best out of their systems? We’re looking for a Product SupportSpecialist to join our growing support team. In this role, you’ll be at the forefront of customer interaction—delivering high-quality support, resolving technical queries … and ensuring every customer feels valued. What you’ll be doing Providing first-class technical support to customers worldwide, handling enquiries from first contact through to resolution. Delivering both remote and on-site support, including customer product installations. Creating and maintaining accurate product documentation. Supporting new product releases by executing test scripts and contributing feedback. Building strong relationships … with customers and working closely with the wider support team to continuously improve services. What we’re looking for Strong communication and interpersonal skills, with the ability to explain technical concepts clearly. Good working knowledge of computer systems in a laboratory environment. Confident with general software use in Windows environments. Analytical problem-solver with the ability to manage and More ❯
Desktop SupportSpecialist DFW Airport, TX 75261 (Onsite Role) 6-12+ Months Contract + YTY Extensions Long Term Contract You will get to: IMACs: perform installs, moves, adds and changes Monitor inventory of computers and network equipment Perform preventive maintenance of equipment as needed Troubleshoots and/or resolves problems by providing support services and information … for laptops, desktops, and phones Provide executive support Assist Facilities Services with Relocation Support Provide orientation to new users of existing technology Provide end-user training for hardware and software Experience Required: 1-2 years in an enterprise environment Basic troubleshooting of hardware and software issues Knowledgeable in O365, Win10, SCCM and Trend Micro Must be customer-facing More ❯
STATISTICAL SUPPORTSPECIALIST - Duties and Responsibilities: Function as a Management Analyst in support of the Division's Passport Demand Forecast requirement. Analyze administrative processes and/or Division Write reports, letters, and other documents with recommendations for management programs, policies and Oversee the preparation of various recurring reports such as monthly, quarterly, cumulative semi-annual and cumulative … annual reports to support the Directorate's Demand Forecast requirement. Provide technical guidance and assistance to staff in the review of documents. Accurately monitor, assess and forecast on a continuous basis, passport demand using innovative statistical tools and methodologies. Assist and advise CA/PPT on preparing, obtaining and submitting required documentation to the Office of Directives Management and … Paperwork Reduction Act (PRA) and Office of Management and Budget (OMB) directives. Analyze existing forecasting models and develop statistically sound tools for future forecasting. Provide subject matter expertise in support of quantitative and qualitative research projects as required. Provide subject matter expertise in support of survey operations, focus groups, and the application of sampling techniques as required. Draft More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Dynamics 365 Business Central SupportSpecialist Job Description I am actively seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer … from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll More ❯
Greater Manchester, United Kingdom Hybrid / WFH Options
Nigel Frank International
Dynamics 365 Business Central SupportSpecialist Job Description I am actively seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer … from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll More ❯
Summary: The Tier 3 Expert SupportSpecialist is the highest-level technical resource for escalation and resolution of complex IT issues. This role involves scripting automation, analytics via Power BI, endpoint management, and senior-level diagnostics across enterprise systems and applications. Qualifications: Bachelor's degree in IT, Computer Science, or related field Required Certifications: Microsoft Certified: Power Platform … for automation Power BI development and dashboard/report automation Endpoint management using tools like Intune, Workspace ONE, Jamf, and Apple Business Manager Senior-level troubleshooting and final escalation support for all platforms and applications Experience: Minimum 5 years advanced OS support (Windows/macOS/iOS/Android) Minimum 5 years Active Directory administration Minimum 5 years … Microsoft Office 365 platform support Minimum 3 years supporting VPN and remote access technologies Minimum 3 years scripting in PowerShell and developing Power BI solutions Additional Requirements: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk Representative serves as the first point of contact for technical support. The ability to prioritize tasks, follow More ❯