Client Support Specialist
- Hiring Organisation
- Intercontinental Exchange
- Location
- London, United Kingdom
- Salary
- £ 55 K
DescriptionJob PurposeICE Data Services (IDS), a leading provider of financial market data, has an opening to support ICE Data Derivatives, which provides data and analytics for risk management of derivatives across 5 asset classes (Foreign Exchange, Interest Rates, Equities, Commodities and Credit) and 100s of instrument types. Client Support Specialists are responsible for answering client’s questions and managing and escalating production issues.The team oversees customer support for ICE Data Derivatives clients. A significant part of the job is working with clients globally on queries regarding the operation of the company’s products and handling questions about ...