101 to 125 of 130 Permanent Support Technician Jobs

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Central London WC2R 2ND Package: Competitive Salary, benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To … purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing The primary function is desk side support to the customer s end users. This encompasses Hardware, Software and system administration. Defined as providing contracted IT support to ensure that the client s staff are able … to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. To own end to end Incident and More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Central London WC2R 2ND Package: Competitive Salary, benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To … purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing The primary function is desk side support to the customer’s end users. This encompasses Hardware, Software and system administration. Defined as providing contracted IT support to ensure that the client’s staff are able … to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. To own end to end Incident and More ❯

Job Title: IT Desktop Support Technician Location: El Dorado, Arkansas Type: Contract Work Model: Onsite Schedule: 8-hour shift between 7:00 AM - 5:00 PM local time (30-minute lunch) Responsibilities: Perform desktop support functions including laptop/PC imaging and setup. Deliver and configure new laptops/PCs for users, including data transfer and M365 … cloud services connection. Install and configure software. Manage and resolve Incident/Request tickets using ServiceNow. Troubleshoot printers and provide Windows 11 support with M365 application suite. Perform basic Wi-Fi/network troubleshooting. Manage hardware assets and maintain stockroom inventory. Provide excellent customer service with a focus on delivering a best-in-class user experience. Work effectively in More ❯

on the application button. Boston Networks is a Managed IT Services Provider (MSP) specializing in all-inclusive technology outsourcing for small and mid-sized businesses. We deliver proactive IT support, security, and compliance solutions primarily through our remote Help Desk. *Position Overview* We are seeking an _*Experienced *_Support Technician to join our growing team. This role serves … as both first point of contact for client support requests and an escalation point for challenging issues. It requires both strong technical troubleshooting skills, effective communication and exceptional customer service. _*This is not an entry level position.*_ The ideal candidate has direct work experience at an MSP or multi-client environment and is highly comfortable working within the Microsoft … Collaborate with colleagues to provide the best customer resolution as efficiently as possible * Update and create documentation for clients and internal processes *Required Skills & Experience* * 1+ years of IT support experience at a Help Desk or Service Desk. Preferably a multi-client MSP * 1+ Years Troubleshooting and administering Microsoft Suite: Office, admin portals, Windows, security, Outlook/Exchange, Active More ❯

Job Introduction The Customer Support Engineer role is a tier 1 position and would suit someone with knowledge of warehouse flow and WMS/WCS systems. Someone who is looking to expand their knowledge and work with over 140 customers across the world to solve their WCS challenges. This primary purpose of the Customer Support Engineer WCS is … based in Market Harborough with a hybrid working set-up. WHAT YOULL BE HANDLING To provide 24hr * 7 day cover on a rotated shift pattern To provide professional telephone support to customers both internal and external To provide professional on line software support for WCS systems Manage and troubleshoot site-to-site and client-to-site VPNs using … appropriate tools. To manage the hotline ticket system for IT, Facilities and Controls To manage the support process on an integrated basis. Maintenance, support and monitoring of virtual environments. To work on ongoing issues to reduce the volume of calls. To provide effective communication to senior management and support colleagues. To maintain support desk documentation. To More ❯

Role Purpose: Joining the CLS team and reporting to RMA Team Leader, the Service Support Technician will be responsible for delivering efficient and effective Survey and repair across the entire Chess portfolio of systems and equipment. The service team is also responsible for the build of Spare components ordered by customers. Key Responsibilities: Assist the RMA team leader … in accordance with agreed metric. Fault finding and evaluation RMA returns and provide feedback via RMA Survey reports. Carry out repairs, servicing and functional testing of RMA field returns. Support in the assembly and testing of customer spares orders. Liaise with CLS, Operations and Quality, resolving issues as required, providing reports and assisting in 8D investigations as required. Assist … leader in maintaining, reviewing, and updating process documentation on a regular basis. Upkeep and maintenance of RMA area, tools, and equipment in line with 6S process. Provide off-site support if required. Other duties as required. Skills & Experience Essential Prior experience in an Electromechanical service and repair environment. Knowledge and use of Electronic test equipment such as DVM and More ❯

Extended Job Title Recurrent Staff Employee- Combest IT Support Technician II Position Description This PRN IT position supports the TTUHSC SON Combest clinics and programs with IT needs. Duties consist of identifying, diagnosing, and resolving technology issues for users of computer software and hardware. Able to provide technology support in a call center environment and communicate clear … Grade Maximum Salary commensurate with related education, experience and/or skills. Major/Essential Functions Troubleshoots and installs hardware and software on existing and new systems. Provides technical support for new and existing systems including desktops, laptops, printers, mobile devices, and miscellaneous equipment needs. Oversees necessary equipment and supplies are in good working order (computer hardware and software … a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options - Individual health insurance provided at More ❯

but also with our clients—to ensure long-term success. This role provides opportunities to stay on the cutting edge of technology through training and certifications, which we actively support to help achieve vendor milestones. *Why Join Us?* · Work-life balance: A company culture that prioritizes work-life balance for all employees. · Great pay & benefits: Competitive compensation for top … with a team that values collaboration, mentoring, and continuous learning. · Personal growth: Opportunities for professional growth and development. *About the role* We’re seeking a passionate and motivated Desktop Support Technician who is eager to dive into technology, solve problems, and grow their career with us. In this role, you will support end-user devices, troubleshoot technical … per week, including weekends, with participation in the on-call rotation. *Key Responsibilities* · Daily backups · Application monitoring · Troubleshoot and resolve hardware, software, and networking issues in a timely manner · Support users with Microsoft 365, collaboration tools, and standard business applications · Maintain and update IT asset inventory, ensuring proper tracking of devices and licenses · Assist with onboarding and offboarding, including More ❯

A IT support company has need for an IT Apprentice to help support the technology team. The chosen apprentice will help support customers across the Norfolk and Suffolk region. KEY DUTIES Provide technical support; answering support queries via phone, email & self service Supporting users via remote assistance, providing a high level of resolution at first … contact To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process) To log all calls on the Service Desk toolset, maintaining a log of any software or hardware problems detected Respond to requests from users and help them resolve hardware or software requirements Support users in the More ❯

A IT support company has need for an IT Apprentice to help support the technology team. The chosen apprentice will help support customers across the Norfolk and Suffolk region. KEY DUTIES Provide technical support; answering support queries via phone, email & self service Supporting users via remote assistance, providing a high level of resolution at first … contact To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process) To log all calls on the Service Desk toolset, maintaining a log of any software or hardware problems detected Respond to requests from users and help them resolve hardware or software requirements Support users in the More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Nottingham/Derby Package:Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep … duties. We are an equal opportunities employer You will ideally have Technical Proven experience of the build and configuration of standard desktop/laptop technology Experience of providing software support and installation services across a range of industry standard applications and operating systems Experience of providing hardware break fix services across standard desktop/laptop environments Experience of providing … network support services across standard network environments General ITIL - Foundation or the appropriate on the job experience Good organizer, priority driven, and able to multi-task to meet service priorities Methodical with attention to detail, but prepared to meet customer expectations Communicate effectively with strong customer focus Experience of working in a client facing environment We are open to More ❯

Role Purpose: Joining the CLS team and reporting to RMA Team Leader, the Service Support Technician will be responsible for delivering efficient and effective Survey and repair across the entire Chess portfolio of systems and equipment. The service team is also responsible for the build of Spare components ordered by customers click apply for full job details More ❯

The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication between IT … and users. Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic user account … administration. Maintain documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all Desktop Support operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or high-priority More ❯

The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly-either directly or by coordinating with other technicians-by triaging tickets, prioritizing tasks, and maintaining strong communication between IT … and users. Key Responsibilities: Technical Support: Provide on-site and remote support for desktops, laptops, printers, mobile devices, and related hardware/software. Troubleshoot and resolve issues related to Windows, macOS, Office 365, networking, VPN, and other business-critical applications. Assist with system setups, hardware deployment, and software installations. Perform password resets, account unlocks, and basic user account … administration. Maintain documentation of technical procedures and known issues. Dispatch & Coordination: Monitor incoming support tickets and assign them based on priority, issue type, location, and technician availability. Act as the central coordinator for all Desktop Support operations-ensuring efficient resource allocation. Follow up on open tickets to ensure resolution and customer satisfaction. Escalate complex or high-priority More ❯

Description: The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Our Information Technology Support Technicians provide technical and administrative support for the company IT systems and a variety of software and hardware in use to maximize efficiency of the network. They also respond to queries, run diagnostic programs … isolate problems and determine/implement appropriate solutions. Your Job: Support users of Rockland IT technology by: Being the first point of contact for end users to provide polite, timely support Educating users regarding functions that may have required support assistance Supporting the team’s needs related to IT Update Rockland Technology by: Updating systems as required … Participating in ERP system updates/upgrades to achieve identified business results Oversee the Monitoring and Support of Rockland IT technology by: Ensuring LAN, Firewalls, Active Directory, DNS, DHCP function as required Ensuring server backups are conducted as scheduled Administering Service connect, other interfaces and databases Ensuring maintenance of antivirus/antimalware programs Ensuring maintenance of network and server More ❯

Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex … incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable More ❯

IT & System Support Specialist Location: Driffield with monthly travel to RedditchSalary: £30,000 - £40,000 + benefits Elevation Tech & Transformation are exclusively supporting a key client in an exciting stage of growth, looking to appoint their first in-house IT Specialist. This is a newly created, hands-on role where you’ll take ownership of day-to-day IT … operations while shaping the company’s technology roadmap. The business currently works with an MSP for IT support, but the successful candidate will gradually bring key services in-house and drive improvements across systems and processes. Key Responsibilities Provide first and second-line IT support to office-based and remote users Manage and maintain hardware, software and networks … Support existing systems including SharePoint/OneDrive, Gmail/GSuite (soon migrating to Outlook) and field management platforms Oversee the on-site account server Implement and optimise API integrations between business tools Maintain data security, backups and compliance Manage mobile devices and contracts Handle IT procurement and vendor management Identify automation and efficiency opportunities Assist in the potential development More ❯

Group. Job description: About Kantar Media & Barb Kantar Media supplies Audience Viewing Measurement Data to Barb Audiences Ltd (formerly known as the Broadcasters' Audience Research Board). Our Field Technician Team visits panel homes to install and maintain specialised monitoring equipment and software that accurately and securely collects this vital data, 365 days a year. The Role Reporting to … the Technical Services Manager, the Support and Product Technician plays a key role in driving the development, testing, and optimisation of metering hardware and software, including PM7 and Focal Meter devices. The role involves close collaboration with engineering and product teams, while also providing technical support to field technicians and investigating complex issues through targeted real-world … testing. Required profile: The ideal candidate will have experience in a support environment. An excellent communicator with exemplary customer facing skills, able to articulate solutions to current team members. Essential Skills & Experience Strong technical knowledge of PC hardware and software, including experience with Microsoft 365 (MSO365). Comprehensive understanding of core functions and operation of PM7 and Focal Meter More ❯

IT Technician - 1st & 2nd Line SupportCamberley£26,777 - £28,686 + Generous pension +34 days holiday + ongoing training & development + recognition policies+ staff discount platform + free on-site parking + occupational sick pay+ family-friendly policies + work-life balanceAre you currently working in IT support, providing first or second line support in a school … opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike.In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high … quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This role is ideal for someone with first line experience who wants to develop second line skills. This is a fully onsite role, you will be in Camberly every day. This is an excellent opportunity to join a forward-thinking, digitally innovative More ❯

and/or escalation, monitoring and escalating tickets according to our SLA's and keeping users informed on status and progress of their tickets. This is an Azure Cloud Support Level 3 Apprenticeship whereby the successful candidate will complete up to 13 months practical work and 4 month end point assessment period. The qualifications you will earn include Information … Communication Technician Level 3 Apprenticeship, Microsoft Azure Fundamentals (AZ-900) and Microsoft 365 Fundamentals (MS-900). Responsibilities: Monitor the service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound … customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and service requests reported via telephone, chat, email, or automatically generated Take ownership of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle Carry out initial support and classification of tickets More ❯

Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Job Responsibilities Deliver 1st & 2nd line technical support to staff and students, ensuring minimal disruption to learning. Diagnose and resolve hardware, software, and network issues efficiently. Escalate complex technical incidents … where necessary and follow up to resolution. Maintain and update IT systems, documentation, and asset records. Support projects, upgrades, and routine maintenance across the IT infrastructure. Provide excellent customer service, ensuring users feel supported and informed. About You Proven experience in a 2nd Line Support role. Strong troubleshooting skills across Windows, Office 365, and network environments. Excellent communication More ❯

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest Microsoft cloud … Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as … clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally within walking distance of the Farringdon/Chancery Lane office More ❯

Supervised by: IT Officer Supervises: None FLSA Status: Non-Exempt Salary: $25.00 and up (depending on Experience) This is NOT a remote position General Summary of position: Provides technical support for computer hardware, software, telephones, emails and office equipment. Responds to branch and/or departmental requests for installations and general assistance; and acts as an information source to … This job class requires knowledge of computer hardware and software systems, and the ability to effectively troubleshoot and resolve a variety of computer problems. Essential Duties and Responsibilities IT Support responsibilities including, but not limited to: Provides technical support for telephones, emails, computer hardware, software and office equipment for bank employees; responds to branch and/or department More ❯

join a fast-growing Managed Service Provider (MSP) offering tailored solutions in cloud infrastructure, cyber security, and proactive IT support. What will you be doing? Providing Third Line IT Support for internal and external clients Diagnosing and resolving complex technical issues across hardware, software, and networks. Supporting Microsoft 365, Azure, and EDR solutions. Visiting client sites to deliver hands … on support and build strong relationships. Assisting with infrastructure deployments, migrations, and cyber security implementations. Collaborating with senior engineers and contributing to continuous service improvement. What We're Looking For? A recent graduate in Computer Science, IT, or a related field. Strong troubleshooting skills and a keen interest in IT infrastructure and cyber security. Excellent communication and interpersonal skills More ❯

work with over 100 SME's who utilise their range of specialist software solutions - including Accountancy, Business Intelligence, Warehouse Management and more, who are looking to appoint a Software Support Analyst. The core focus of the role is to provide pre and post-sales support to clients who are considering taking on the software or who have already … implemented it. To be able to provide the best level of support, the ideal candidate will have operations experience in Accountancy, Finance, Bookkeeping etc and will have a genuine interest in Software and Technology. All software training is provided, however crucially you will need to have a good level of IT fluency and a curious, problem solving and customer … centric mindset. This is an all through support role where you will be assisting clients with anything from lost passwords to complete system failures! In return my client can offer a starting salary of £(phone number removed) (DOE), hybrid working arrangements and extensive training and development from inception and throughout your career. We hope to hear from you soon. More ❯