101 to 125 of 176 Permanent Support Technician Jobs

2nd Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service. This … is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role offers clear opportunities … to develop 3rd line skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and support More ❯

IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. £27,000-£30,000 dependant on experience Ideal: PCs, MACs and … web services, API, REST, and RPC Main Responsibilities and Key Accountabilities: Oversee the maintenance and administration of the schools IT networks and cloud based services. Provide high-level technical support to all users across the College, both academic and administrative. Act as an escalation point for complex issues, deputizing for the IT Services Manager when required. Distribute ICT consumables … necessary and manage IT assets effectively. Utilize the service management system for: oProblem investigation and diagnosis. oImplementation of solutions and documentation of actions and findings. oCommunication with users throughout support processes. oEscalation of problems to 3rd line support as needed. oCoordination with external agencies where required. Manage and maintain user accounts within Active Directory. Implement and manage user More ❯

IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. £27,000-£30,000 dependant on experience Ideal: PCs, MACs and … web services, API, REST, and RPC Main Responsibilities and Key Accountabilities: Oversee the maintenance and administration of the schools IT networks and cloud based services. Provide high-level technical support to all users across the College, both academic and administrative. Act as an escalation point for complex issues, deputizing for the IT Services Manager when required. Distribute ICT consumables … necessary and manage IT assets effectively. Utilize the service management system for: oProblem investigation and diagnosis. oImplementation of solutions and documentation of actions and findings. oCommunication with users throughout support processes. oEscalation of problems to 3rd line support as needed. oCoordination with external agencies where required. Manage and maintain user accounts within Active Directory. Implement and manage user More ❯

IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week) with a 60-minute unpaid lunch break. £27,000-£30,000 dependant on experience Ideal: PCs, MACs and … web services, API, REST, and RPC Main Responsibilities and Key Accountabilities: Oversee the maintenance and administration of the schools IT networks and cloud based services. Provide high-level technical support to all users across the College, both academic and administrative. Act as an escalation point for complex issues, deputizing for the IT Services Manager when required. Distribute ICT consumables … necessary and manage IT assets effectively. Utilize the service management system for: oProblem investigation and diagnosis. oImplementation of solutions and documentation of actions and findings. oCommunication with users throughout support processes. oEscalation of problems to 3rd line support as needed. oCoordination with external agencies where required. Manage and maintain user accounts within Active Directory. Implement and manage user More ❯

IT Media Support Technician - Entry-Level Opportunity Salary: £25,183 - £26,409 per annum Contract : Permanent, Full-Time (52 weeks) Hours: 37 hours per week (flexible working hours available) Location: Hertfordshire Start Date: October 2025 or earlier Holiday: 25 days + Bank Holidays Are you passionate about technology and looking to kick-start your career in IT? We … re seeking a proactive and enthusiastic IT Media Support Technician to join a forward-thinking educational environment. This is an ideal opportunity for someone looking to take their first step into the IT sector, with full training and support provided. About the Role You'll be part of a collaborative and experienced IT team, providing first-line … support to staff and students. Your responsibilities will include: Troubleshooting hardware and software issues across PCs, iMacs, and iPads Managing helpdesk tickets and resolving technical queries Supporting classroom technologies including projectors and interactive screens Assisting with AV setup for school events Maintaining and supporting mobile devices via Microsoft Intune Building strong relationships with staff to understand and meet their More ❯

IT Support Technician £29,346 - £31074 Excellent Bens Croydon/Field based An exciting opportunity has arisen for an IT Support/IT Cluster Technician to join our client’s growing IT team. You will support 7 schools/academies in the Croydon/South London area. You would be permanently based at one site … young people – do you want to progress your career with an organisation that is dedicated to transforming lives and learning. The successful candidate: Will have previous IT Support experience. Will ideally have IT qualifications such as Microsoft Certifications – MCP, MCDST, MCSA etc. Knowledge of Windows, Windows Desktop, Active Directory, Microsoft Exchange etc. Experience of working within the education sector More ❯

Site Access & Compliance Support Technician (Level 1) - Houston, TX Location: Houston, TX Employment Type: Full-time, On-Site Schedule: Monday-Friday Mobilization: Early October 2025 Position Summary We are seeking Site Access & Compliance Support Technicians to provide on-site workforce support at a mission-critical data center construction project in Houston, TX. This is a Level … workers and subcontractors through the digital onboarding process. Assist with account setup, documentation upload, and system login. Provide clear instructions on mobile check-ins, digital badges, and QR codes. Support multilingual onboarding as needed (tools/resources provided). First-Line Technical Support Serve as the first point of contact for access or credentialing issues. Troubleshoot basic technical … problems (e.g., badge not scanning, login errors). Escalate more complex issues to centralized support following standard procedures. Maintain accurate records of support requests and resolutions. Customer Service & Communication Deliver professional, courteous assistance to workers and site staff. Communicate clearly and calmly when resolving issues. Relay feedback to supervisors to support process improvements. Performance Expectations Ensure smooth More ❯

Telecom Support TechnicianSheffield – Site based - Mon-Friday£28,000 – £30,000 Elevation IT are exclusively working with a progressive services business in Sheffield as the look to appoint a Telecom Support Technician As a result of their fast and continual growth, they are looking to expand their engineering team with an enthusiastic, highly talented and technically astute … support engineer. Key Responsibilities: Provide remote support and maintenance for telecom customers Provide technical and non technical phone support May involve some occasional field work Management of support case system The successful candidate will have the following experience: Minimum of 1 years’ experience in telephone system installation and maintenance Knowledge of iPECS phone systems would be … although not essential Experience of working with IP Networking, Switches, Routers and SIP Trunks Knowledge of Wi-Fi technologies Some knowledge of IT and Windows based operating systems and support beneficial but not essential Ability to communicate with people from a technical and non-technical background To find out more contact us today More ❯

Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in Hull, East Yorkshire. SALARY … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging … technologies such as AI, who also have team management and leadership skills. Working as the Senior IT Support Engineer/Lead IT Technician you will be responsible for overseeing the organisations IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the Senior Leadership Team, the postholder will support More ❯

Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in Hull, East Yorkshire. SALARY … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging … technologies such as AI, who also have team management and leadership skills. Working as the Senior IT Support Engineer/Lead IT Technician you will be responsible for overseeing the organisation’s IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the Senior Leadership Team, the postholder will support More ❯

An opportunity has arisen to join our client as their IT Support Technician. Location: Storey’s Gate, SW1H 9NH (this is an office-based role) Job type: Full time (Permanent) Salary: £27000-£30000 Reports to: Technology Manager Department: Technology Number of reports: 0 About our client: They are owned by Trustees appointed by the Methodist Church. They conduct business … in line with the Church’s ethics and their own company values. They are seeking a technically skilled and service-oriented IT Support Technician to support the venue’s technology infrastructure and live event operations. This role involves managing user accounts via Microsoft Entra ID, maintaining IT assets, supporting network connectivity, and coordinating with external vendors and … ideal candidate will have hands-on experience in a fast-paced environment, particularly within corporate and community-focused events. About You: Key responsibilities include providing 1st and 2nd line support for IT systems across the venue, ensuring smooth operation and user satisfaction. You’ll be responsible for daily checks on critical systems such as network connectivity, device compliance, and More ❯

An opportunity has arisen to join Central Hall Westminster as our IT Support Technician. Location: Central Hall Westminster, Storey’s Gate, SW1H 9NH (this is an office-based role) Job type: Full time (Permanent) Salary: £27000-£30000 Reports to: Technology Manager Department: Technology Number of reports: 0 About us: Central Hall Westminster (CHW) Ltd is owned by Trustees appointed … by the Methodist Church. We conduct business in line with the Church’s ethics and our own company values. We are seeking a technically skilled and service-oriented IT Support Technician to support the venue’s technology infrastructure and live event operations. This role involves managing user accounts via Microsoft Entra ID, maintaining IT assets, supporting network … ideal candidate will have hands-on experience in a fast-paced environment, particularly within corporate and community-focused events. About You: Key responsibilities include providing 1st and 2nd line support for IT systems across the venue, ensuring smooth operation and user satisfaction. You’ll be responsible for daily checks on critical systems such as network connectivity, device compliance, and More ❯

Technician, ACCelerator Support Austin Community College Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration … Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC Job Posting Title: Technician, ACCelerator Support Job Description Summary: To maintain, install, and support Austin Community College (ACC) ACCelerator computers, printers, peripheral and multimedia equipment; provide basic network support functions … and customer assistance services. Job Description: Description of Duties and Tasks 1)Provides first-level student and staff/faculty support, customer service, and technical assistance for the ACCelerator. 2)Assists with software and hardware-related problems, and appropriately coordinates second-level requests through the submission of Technical Support Service tickets. 3)Remains visible and available to all More ❯

IT Support Technician Working Hours: 9.00am – 5.30pm Monday – Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday)/2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000/20 days holiday plus public holidays/Training … and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking for someone to join our helpdesk team. In … this role, you’ll spend three days a week onsite at a client’s Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We’re a small but capable team who work closely together to get the job done. You’ll have the opportunity to make a real impact, share ideas More ❯

IT Support Technician Working Hours: 9.00am – 5.30pm Monday – Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday)/2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000/20 days holiday plus public holidays/Training … and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking for someone to join our helpdesk team. In … this role, you’ll spend three days a week onsite at a client’s Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We’re a small but capable team who work closely together to get the job done. You’ll have the opportunity to make a real impact, share ideas More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties such … as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft More ❯

The Conference Center Audio Visual Support Technician provides support to the NCE Conference Center under the UDS Contract. This requires an individual who possesses a diverse set of technical skills, is proactive, flexible, and open to cross training. Primary Responsibilities: • Serve as an Conference Center Audio Visual Liaison for all events • Facilitate meetings and engage regularly with … awareness to Conference Center stakeholders concerning upcoming maintenance of AV/IT systems or technology refresh efforts associated with systems installed in the Conference Center spaces • Provide live event support • Maintain IT and AV equipment related to information displays, digital signage, monitors, laptops, video recording devices and other related end user devices • Operate and manage equipment for presentations, sound … for utilization of Conference Center equipment • Escalate AV/IT issues to Tier 3 when needed • Provide workstation (thick and thin client), VoIP Device, and voice and video conference support, which may include: • Resolve AV/IT incidents from cradle to grave, working closely with engineering teams and other ISP Contractor Stakeholders when AV/IT issues require Tier More ❯

1st/2nd Line IT Support Technician £25,000 to £30,000 Our client is an IT consultancy business based in Hampton, Middlesex, they're looking for a talented all round IT professional to join their expanding team. Their team is passionate, hardworking and fun-loving individuals. They want an individual who has a great work ethic and … can deliver outstanding customer service and push beyond customer expectation. They promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. They will develop project skills and ultimately become responsible … for IT projects based on client’s needs. Please apply if you have the following experience: Outsourced IT support (for multiple companies) experience at least 2 years Excellent communication skills (high standard of written and spoken English) Excellent Customer Service skills Must have Technical Support Experience Desktops – all operating systems, Windows 10,11 Active Directory Administration Microsoft Office More ❯

1st/2nd Line IT Support Technician £25,000 to £30,000 Touchstone, an IT consultancy business based in Hampton, Middlesex, we're looking for a talented all round IT professional to join our expanding team. Our team is passionate, hardworking and fun-loving individuals. We want an individual who has a great work ethic and can deliver … outstanding customer service and push beyond customer expectation. We promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. We will develop project skills and ultimately become responsible for IT … projects based on the client’s needs. Please apply if you have the following experience : Outsourced IT support (for multiple companies) experience at least 2 years Excellent communication skills (high standard of written and spoken English) Excellent Customer Service skills Must have Technical Support Experience Desktops – all operating systems, Windows 10,11 Active Directory Administration Microsoft Office More ❯

IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients … at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate calls as … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

IT Support Technician - needed for our Solihull Site. We are an employee focused business committed to developing people to ensure that we have the best there is as part of our ever expanding team. Are you ready to work for one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe? Then Join our … Whale Family! We are looking for someone who can provide IT support to all computer users within Whale Tankers, someone who can also log/update helpdesk tickets & work closely with the IT team on infrastructure project work. You will have previous working experience of within an IT team along with experience of troubleshooting hardware and software and a … solid understanding of networking concepts. You will have worked in a role where you have delivered technical support from non-technical IT end users through to knowledgeable IT end users. A full job description is attached at the end of this page but some of the other responsibilities are: Delivering 1st through to 3rd line level of support More ❯

Application Support Technician Sittingbourne Up to £25k DOE Rural Kent (own transport essential) Are you a school leaver or graduate eager to start a career in technology? Do you have strong communication skills, a love of problem-solving, and plenty of enthusiasm to learn? Would you like to join a supportive team where you’ll be trained, mentored … and Windows applications (data mining tools) that integrate with their award-winning marketing software – now a fast-growing industry standard. The Role This is not the kind of IT support where you fix printers or reset passwords. Instead, you’ll be supporting applications, data, and CRM systems, making sure everything runs smoothly for clients. You’ll investigate issues, support … you gain experience. Knowledge of SQL would be a bonus, but full training will be given if you’re eager to learn Key responsibilities include: Providing application and data support for CRM and related systems Investigating and troubleshooting software and data issues (not hardware) Supporting and monitoring data imports, extracts, and integrations Configuring CRM solutions to meet client needs More ❯

Job Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time The role is office-based, so candidates should live within a commutable distance of York About us: This is a market-leading company that provides IT solutions for opticians and the optical profession … throughout the UK and Ireland. About the role: You will be part of an office-based Support Desk Team, providing a high-quality and efficient service to over 500 customers. Responsibilities include: Providing telephone support for customers with hardware or software issues. Analysing and resolving customer problems quickly and efficiently. Providing remote support by dialling into customer … systems when necessary. Logging all calls on the company's support software and updating as needed. Documenting and reporting 'bugs' and 'change requests' to the Development team. Making courtesy calls to customers who have not contacted the Support Desk for over 6 months. Occasional travel to customer sites may be required, which may involve overnight stays. A company More ❯

Job Description Job Title Desktop Support Technician Qualifications: • High school diploma and 3+ years of relevant IT support experience, or equivalent combination of education and work experience. • Active Top Secret clearance required • Strong knowledge of Microsoft Windows operating systems, including troubleshooting OS-level issues. • Experience with Active Directory for account management and troubleshooting. • Familiarity with remote desktop … software issues for desktop and peripheral devices. • Knowledge of endpoint security tools and their deployment. • Strong communication and interpersonal skills, with a customer-focused approach. Technical Skills: • Windows OS Support: Experience troubleshooting, configuring, and managing Windows 10/11, including application installation and system configurations. • Active Directory: Proficient in managing user accounts, permissions, and troubleshooting related issues. • Networking Basics … Understanding of DNS, DHCP, and basic TCP/IP networking, with the ability to troubleshoot network connectivity issues. • Remote Desktop Support Tools: Familiar with tools like TeamViewer, Remote Desktop Protocol (RDP), and VNC to provide remote troubleshooting and support. • Endpoint Management Tools: Experience with tools such as SCCM (System Center Configuration Manager), MECM (Microsoft Endpoint Configuration Manager), or similar More ❯