1 to 25 of 162 Permanent Technical Support Jobs

Access Control Technical Support Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical Support Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technical Support more »

Technical Support Engineer HVAC Products Job Title: Technical Support Engineer HVAC Products Industry Sector: Technical Support, Sales Support, Technical Advisor, Technical Guru, Engineer, Mechanical Engineer, HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery … Location: Commutable to Reading (hybrid working) Remuneration: £35,000 - £45,000 + discretionary bonus Benefits: Pension & 25 days annual leave The role of the Technical Support Engineer HVAC Products will involve: Pre-Sales Engineer position providing technical support to sales team, contractors and M&E consultants … for all queries relating to HVAC products such as: AHUs, fan coils, chillers and heat pumps Offering support to the sales team in order to generate accurate quotations and specifications Responding to pre-installation questions from the client Liaising with factories, technical, contracts and sales teams on a more »

they look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: As our next Technical Support Analyst , you will be instrumental in providing localised, highly skilled, technical on-site support. You will be driving the success of … our technical operations and providing excellence in customer support. Your remit will be to ensure the efficient operation of all market-leading technologies. You will be required to attend our St Albans site 5 days per week. Ability to work independently as part of a wider team in a … to develop and maintain effective business relationships. Ability to adapt to changing use of technology and the ability to travel throughout the UK to support other sites when required. At Premier Foods, we champion fresh ideas and agile thinking. We believe in creating a truly Great Place to Work more »

Technical support specialist required. My client is an established manufacturer and supplier of compaction and tarmacking equipment. They are now seeking an experienced technical support specialist to join their established team in Aylesford. The ideal candidate will come from a technical support background, have … at least 5 years' experience in Compaction/Heavy plant and will be based within a commutable distance of Aylesford. Technical Support specialist Position Overview Communicate technical information to Dealer's customers and colleagues Handle incoming technical calls, diagnose faults and work with the Service Controller … in resolving the problem Assist customers and staff covering all technical aspects of the company's products Set up and continually update a knowledge database that is accessible by all in the Product Support office Assist the Service Controller in deciding eligibility of warranty repair work Ensure the more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills more »

Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident speaking … with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems in … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

Company description: Water Utility Company based in Yorkshire region of England. Job description: Asset Technical Support Engineer (Mechanical) Salary & Benefits(4a): £46,172 - £57,716 + company car scheme + up to 15% pension with 5% contribution + annual bonus + retail savings schemes + online GP access … in the office/site per week Work type: Permanent. 37 hours per week, Monday Friday We have an exciting opportunity for an Asset Technical Support Engineer (Mechanical) to join the Asset Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the … industry. The Asset Delivery team are a key part of how we plan to meet the changing expectations of customers and regulators. The Asset Technical Support Engineering team are a multidiscipline team covering E,M & I. The expertise and knowledge amongst the team allows us to lead and more »

Technical Support Engineer -Electrical, Mechanical & C&I Location - Reading area Package - £35,470 - £49,000 (depending on your suitability and level of experience) plus allowance. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range … core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? As a Technical Support Engineer -Electrical, Mechanical & C&I , you will be required to carry out the production of task associated documentation (SSoW) including risk assessments … the role will vary but will predominately be building services such as, electrical distribution, compressed air, steam, chilled water, HVAC, AHU's etc. The Technical Support Engineer will use experience and knowledge to provide technical support to the maintenance teams to enable completion of complex tasks more »

Siemens Energy AGT (Aeroderivative Gas Turbines) are excited to be hiring for a Regional Technical Supports Engineer to join our friendly and knowledgeable team. A Snaspshot of Your Day Working with Siemens Energy aero-derivative gas turbines (AGT) based at our facility in Warwick,as a technical support … well as supporting the development and implementation of longer term solutions alongside your engineering colleagues. How Youll Make an Impact Take ownership for the technical matters relating to the support of the customers you are assigned to, including scheduled and un-scheduled activities and issues. Investigate and resolve … technical issues in a timely yet safe manner, supporting the return to service of critical infrastructure equipment. Engage with a range of functions across the business to deliver excellent support to your customers. Identify opportunities for business development with customers, and provide technical leadership on such matters. more »

White Label are excited to be working with a specialist engineering business in their search for a Technical Support Engineer to join their busy team during an exciting period of growth. As the Technical SupportEngineer, you will support the sales team in identifying Compressors, Vacuums & Blowers … for projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technical-commercial proposals for capital projects, encompassing installation and commissioning procedures Assist the sales team by providing technical specifications for capital equipment - vacuums & blowers Provide technical support for Compressors, Vacuum and … Blower applications Accompany the sales team on customer site visits when required Generate energy audit reports to enhance commercial proposals Responsibilities: Support the sales team in presenting technical proposals to customers Ensure the sales team arebriefed on the technical aspects of each quotation Prepare technical quotations more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support … equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service more »

Company description: Water Utility Company based in Yorkshire region of England. Job description: Asset Technical Support Engineer (Electrical) Salary & Benefits(4a): £46,172 - £57,716 + company car scheme + up to 15% pension with 5% contribution + annual bonus + retail savings schemes + online GP access … in the office/site per week Work type: Permanent. 37 hours per week, Monday Friday We have an exciting opportunity for an Asset Technical Support Engineer (Electrical) to join the Asset Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the … industry. The Asset Delivery team are a key part of how we plan to meet the changing expectations of customers and regulators. The Asset Technical Support Engineering team are a multidiscipline team covering E,M & I. The expertise and knowledge amongst the team allows us to lead and more »

Access Control Technical Support Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a Technical Support Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technical support, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control Technical Support more »

Technical Support Specialist/1 st Line Service Desk Engineer (Battery Storage Systems) Location: Fully onsite at the GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX. Salary: £23k pa, rising to £24k after probation (plus performance bonus scheme) Job Type: Permanent, 37.5 hours per week, Monday … which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money. Through remote support, youll be providing resolutions from inbound support requests to ensure that all products (hardware and software) are running at optimum efficiency. Sound good … Then join us in empowering energy freedom for all! Key Accountabilities: First point of contact for customer and installer support via phone, email and live chat to assist with technical and product-based issues. Identify and assess the needs of a customer/installer to achieve maximum satisfaction more »

that stands out from the crowd and are looking for your next challenge, then we want to hear from you! About the Role: The technical support engineer is a customer-facing role that ensures customers enjoy long term satisfaction with our products and services. You will work with … to understand their evolving needs and will help to introduce continuous improvements through modifications and minor design changes to existing products and services. The technical support engineer is concerned with the redesign, redevelopment, and engineering necessary for preserving an equipments capabilities in accordance with the requirements at the … performance level the customer expects and includes the work necessary to maintain the design and manufacturing data and reference equipment. The technical support engineer may also be used for minor enhancements such as meeting new/safety legislation, reducing in-service support costs, or addressing obsolescence. Whilst more »

Job Title : Technical Support Engineer (2nd Line support) Location : Shipley Salary : £30,000 - £35,000 per annum Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document … service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and imports into Watermark developed products … Assist with the support and administration of production hosted environments Create and maintain training and knowledgebase material Serve as a liaison between the customer and internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with more »

Technical Support Engineer, Poole, £32,000 As the Technical Support Engineer for one of the UK’s leading manufacturers in this specialised industry, you will play a pivotal role in providing professional technical support and contributing to the development of technical processes and … the globe through the design, production, and introduction of a wide range of security related products for a variety of business sectors. As the Technical Support Engineer , you will benefit from 20 days holiday and bank holidays, free onsite parking, social events, a life assurance package, and a … target related bonus . Technical Support Engineer Responsibilities Act on technical support and customer inquiries via phone and email. Contribute to the development of processes and procedures. Conduct software and hardware testing . Collaborate with Product Management, Engineering, and Sales. Provide accurate information to customers and more »

Technical Support Agent £25,000-£30,000 per annum Burton on Trent Permanent Looking for the next step in your Tech support career? Do you want to join a company with plenty of scope for growth? My client is a well-established software house who provide solutions … the automotive/logistics sector across desktop, web and mobile environments. Due to growth they're looking to increase the size of the Software Support team who the successful candidate will work closely with alongside the Developers to resolve any customer issues. In addition you'll also provide training … on the Software to new clients and help with the QA testing. The Role As the successful Technical Support Agent, you can expect your role to include: Providing software support to clients via phone and email Delivering training to clients both virtually and with travel to their more »

Technical Support Engineer - O365, Windows Server, AD, Networking- Wakefield (Fully Onsite) - £26-£30k Are you a 2nd Line Engineer looking to get more hands on with projects and infrastructure? Look no further! I've partnered with an industry leader in Wakefield, we're building the internal IT function … Apply Now! If you're looking for the next step in your career and have a skill set which consists of both project and support, then waste no time and apply for this role immediately. Technical Support Engineer - O365, Windows Server, AD, Networking- Wakefield (Fully Onsite more »

A Technical Support Engineer withanunderstanding of Electrical Motion Control and Actuators will get involved with setting up and programming PLCs, motor drivers and industrial communications as well as performing fault diagnosis, delivering training and providing product support. About the Company: Youll join the European Technical Centre of … communications. Working with sustainability at the forefront, the company delivers solutions which are both innovative and futureproof. To be part of the team the Technical Support Engineer should possess the following: HND or Degree in an Engineering discipline such as Electronics or Mechatronics. 1+ Years industrial design/… support/testing experience. Knowledge of various electronic applications such as ElectricMotion Control for industrial applications. Excellent written, verbal and presentation skills. Some knowledge of PLCs and ladder or Structured Text programming. An appreciation of industrial communications protocols such as EtherNet IP, PROFINET and/or IO-Link. Full more »

Technical Support Engineer (Electronics/EV) London Up to £60,000 + Bonus + Development + Training + Great Package Are you an electronics engineer with a keen eye for technical detail and continuous improvements that is looking for the opportunity to develop a career within the … company in Australia. They have ambitious goals to deliver over 100 Projects over the next 18 months and as such are looking for a Technical Support Engineer to support this growth. In this role you will act as a Technical Expert within the business, taking lead … system efficiency. You will help refine business procedures and processes to ensure customer service, project management and installation teams have a sound understanding of technical aspects to allow them to complete their roles to the best of their ability. The ideal candidate will have a degree in electronics/ more »

Technical Support/Customer Engineer - Rail £30,000 to £37,000 + Hybrid working + 33 Days Holiday + Progression + Great Benefits Doncaster, Yorkshire (Commutable from: Sheffield, Rotherham, Barnsley, York, Scunthorpe, Lincoln) Are you a technical engineer, with rail/engineering experience, looking for a customer … focused technical position, where you will work on state-of-the-art projects and have flexibility for remote working? This is a fantastic opportunity to join a well-established business, where you will enjoy a highly varied an interesting role and have chance to progress your career. This company … innovative solutions for the rail industry and supply chain. Having done extremely well over the past year they are now looking to add a technical support/customer engineer to their technical division. In this role you will offer technical product/procurement support to more »

Technical Customer Support Agent Competitive plus bonus Wigan, UK Permanent, Full Time The internal Job Title for this role is Customer Services Associate - 1st Line (Payroll) Are you ready to dive into the world of technical support? We're looking for enthusiastic individuals to join our … team and support customers with their queries. What will you be doing? As a Customer Service Associate, you'll be at the frontline, providing top-class support to our valued customers. Here's what your day-to-day will look like: Responding to customer queries and providing assistance more »

Are you looking for a new exciting opportunity working as a Technical Support Engineer to be based in Camberley? Main Duties of the Role Liaising with customers via phone calls, emails and tickets Proving support to software & hardware applications Fault diagnosis & resolution across software and hardware products … and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products Your Skills & Experience Experience within a similar position, diagnosing and resolving technical issues Experience of Cloud based Telephony platforms Knowledge of Microsoft cloud solutions such as 365 Excellent knowledge of computer networking and security, including firewall more »