26 to 33 of 33 Permanent Technical Support Analyst Jobs

Looking for an opportunity to join a growing operations team with excellent hybrid working flexibility? This could be the perfect role for you! We're recruiting for an Operations Technical Support Analyst to join a well-established, data-driven organisation. This role is ideal for someone with a strong technical aptitude who enjoys problem-solving, system … support, and technical reporting within a fast-paced operations environment. Key Responsibilities Provide 1st line technical support to the Operations team Support and troubleshoot Operations application software Deliver technical assistance during the migration to IP and GPRS comms infrastructure Liaise with mobile network operators and third-party providers on comms-related issues Produce in … house technical reports and assist with data collection software support Drive software improvements by collaborating with Development and Support teams Participate in user acceptance testing, software bug reporting, and enhancement tracking Assist with the creation of training and process documentation Key Technical Skills & Experience Required Intermediate knowledge of SQL and relational databases (e.g., SQL Server, Oracle More ❯

Position Summary: The Technical Support Analyst is responsible for troubleshooting and resolving issues with modern networks, switches, routers, firewalls, and wireless technologies. The role ensures continuous improvement of customer service by driving initiatives for increased first-call resolution and implementing enhancements in technical support processes. They maintain accurate documentation, perform ticket reviews, manage the RMA … process, and provide subject matter expertise and support across IT departments. Location: London - UKManchester - UK What will your job entail? Job Responsibilities: • Troubleshoots modern networks, switches, routers, firewalls, and wireless technologies. • Provides resolutions to problems, recommend corrective actions for recurring issues, and escalate complex problems to appropriate support tiers when necessary. • Ensures continuous enhancement of the customer service … experience, driving initiatives to increase first-call resolution, and implementing improvements in technical support processes for the company. • Maintains accurate documentation of technical issues, resolutions, and procedures, and recommendations for preventing future occurrences, contributing to continuous improvement. • Performs ticket reviews verifying categorization, accurate ticket documentation, and identifies areas for first call resolution. • Delegates hardware installation, deployment, and More ❯

world Partnering with Consumer Brands to build Data and Insight Teams to Drive Commercial Growth and Internal System Efficiency We’re looking for a proactive and detail-driven Business Support Analyst to join a leading Global technology brand. This is an excellent opportunity for someone who thrives in fast-paced environments and has a genuine interest in business … results. What you’ll be doing: Acting as the first point of contact for business user queries and system issues, with ownership from intake to resolution Coordinating daily operational support across multiple business functions, including sales, finance, and marketing Collaborating with cross-functional teams to troubleshoot issues, implement quick fixes, and escalate where needed Supporting data integrity, user acceptance … reporting tasks Ensuring smooth communication flow and timely updates to stakeholders What we’re looking for: 1–2 years of experience in Hybris (SAP Commerce Cloud) Admin, or IT Support role. Strong organisational skills and a structured, methodical approach to problem-solving Ability to prioritise effectively and adapt quickly when requirements change A natural communicator who’s confident working More ❯

Make your mark at the world's largest HVAC company Daikin Applied is seeking a full-time Technical Response Center Analyst II Controls to provide prompt, accurate technical advice to sales representatives, customers and service groups regarding the application, operation and maintenance of HVAC equipment. Generates and manages casework through SalesForce.com CRM. Promotes the collection, fabrication and … retention of technical resources. Encourages exceptional product quality in design, manufacturing, application and service. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! Location: Remote US What you will do: Manages large amounts of incoming calls and emails Promptly and accurately enters all incoming requests within Salesforce CRM. Maintains … Other duties as assigned What's in it for you: The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Minimum Qualifications: High School diploma 5+ years HVAC More ❯

Configuration Analyst – Technical Support/Data Admin/Analysis Role Leeds Salary: £23,000 plus £250 per week remote on-call payment (1 in 4) Lead for technical knowledge of the membership database within the business, completing major configuration changes in line with new initiatives and set-up. Point of contact for high-level membership queries. … Responsibilities: Build a working knowledge of the membership management system. Maintain configuration within the membership system to ensure it meets the needs of the business and its members. Support the roll-out of new configuration within the system. Investigate and troubleshoot anomalies. Manage department queries. Keep accurate and up-to-date records of all configuration changes. Complete weekly and … auditing clubs and access, reviewing current and new extracts from the membership database (MDB) to enhance and accommodate new development. Compile data necessary for analysis from the membership system. Support new configuration requirements for ongoing business initiatives. Test new system features such as SOAP UI to test API calls and test functionality of products and developed extracts. Ensure data More ❯

work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: We’re looking for a proactive and detail-driven Business Support Analyst to join a leading Global technology brand. This is an excellent opportunity for someone who thrives in fast-paced environments and has a genuine interest in business … results. What you’ll be doing: Acting as the first point of contact for business user queries and system issues, with ownership from intake to resolution Coordinating daily operational support across multiple business functions, including sales, finance, and marketing Collaborating with cross-functional teams to troubleshoot issues, implement quick fixes, and escalate where needed Supporting data integrity, user acceptance … reporting tasks Ensuring smooth communication flow and timely updates to stakeholders What we’re looking for: 1–2 years of experience in Hybris (SAP Commerce Cloud) Admin, or IT Support role. Strong organisational skills and a structured, methodical approach to problem-solving Ability to prioritise effectively and adapt quickly when requirements change A natural communicator who’s confident working More ❯

Join to apply for the Technical Support Business Analyst role at Theramex UK 3 days ago Be among the first 25 applicants Join to apply for the Technical Support Business Analyst role at Theramex UK About The Role As a Technical Support Business Analyst, you will provide essential technical support across multiple Commercial IT platforms and projects. Your role will involve understanding business needs, facilitating solution delivery, and optimizing IT processes. About The Role As a Technical Support Business Analyst, you will provide essential technical support across multiple Commercial IT platforms and projects. Your role will involve understanding business needs, facilitating solution delivery, and … understand needs and deliver appropriate solutions through internal and outsourced technology providers. Proactively seek opportunities for process improvements and optimize IT solutions delivery. Facilitate and document requirements gathering workshops. Support project testing activities by identifying end-to-end scenarios and documenting test scripts. Assist development teams during implementation by clarifying requirements and ensuring they align with functional specifications. Provide More ❯

Join to apply for the Technical Support Business Analyst role at Theramex . Get AI-powered advice on this job and more exclusive features. About The Role As a Technical Support Business Analyst, you will provide essential technical support across multiple Commercial IT platforms and projects. Your role will involve understanding business … understand needs and deliver appropriate solutions through internal and outsourced technology providers. Proactively seek opportunities for process improvements and optimize IT solutions delivery. Facilitate and document requirements gathering workshops. Support project testing activities by identifying end-to-end scenarios and documenting test scripts. Assist development teams during implementation by clarifying requirements and ensuring they align with functional specifications. Provide … documentation, approvals, and other support as needed. Skills And Qualifications Experience with CRM applications (IQVIA OCE, Veeva, Salesforce.com). Previous experience working within the pharma industry is a must. Desirable: Experience with marketing automation and digital initiatives. Proven track record in requirement gathering, process mapping, testing, and documentation. Desirable: Experience with Computer System Validation. Excellent organizational skills and strong More ❯