Internal Technical Sales Engineer - Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technicalsupport to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to … control gear, switchgear, automation equipment, variable speed drives, PLC, HMI, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer, you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the … customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully, you will need technical electrical knowledge; there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge, and commercial awareness. The ideal candidate may already be in a similar More ❯
Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technicalsupport to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to … control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the … customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar More ❯
Your role at Dynatrace We are looking to hire an IT SupportEngineer who will join our EMEA IT Support team. In this role, you will be a key member in enabling Dynatrace users' digital work life and be on hand to solve issues/requests. This role is an onsite position; applicants should be within a … Request Fulfillment: Provides software and hardware products as well as workplace equipment following work instructions Fulfills user and access management requests following work instructions Answers and/or forwards technical questions and supports users in all IT technical matters Learns technical change requests implemented by backend teams Manages assets, stock, and demand Takes care of accurate stock … discussions for workplace improvements Learns best practices for IT service processes, points out ambiguities, and asks questions to improve day-to-day operations Collaboration & Learning: Improves craft as an Engineer and as a professional, seeking to learn from peers, feedback, observation, trainings, and technical literature Reads and understands step-by-step guides and technical work instructions What More ❯
Job Title: Technology Engineer Location: East Cheshire Salary: £32,000 Excellent opportunity to join a well-established and expanding Saas based Data company in East Cheshire. 5 engineers within the tech support team (2nd line). They also respond to less than 70 tickets a day collectively across the team and around 10 are closed per day (In … and reliability of their networks, which supports customers across financial services and other regulated industries. What they are looking for: Someone with a couple of years' experience in Tech support who can hit the grounding running in the following: Strong skills in Active Directory, Technicalsupport, and either Windows or Linux background. 2+ years in technicalsupport or infrastructure roles, ideally supporting compliance-sensitive or financial environments. Microsoft Azure (Basic knowledge). Ideally worked for an MSP or used to dealing with customers. Have a desire to get into more DevOps, Automation and cloud responsibilities. Why Join Us • Be part of a fast-moving company solving real-world compliance challenges for financial institutions and More ❯
Job Title: Technology Engineer Location: East Cheshire Salary: £32,000 Excellent opportunity to join a well-established and expanding Saas based Data company in East Cheshire. 5 engineers within the tech support team (2nd line). They also respond to less than 70 tickets a day collectively across the team and around 10 are closed per day (In … and reliability of their networks, which supports customers across financial services and other regulated industries. What they are looking for: Someone with a couple of years' experience in Tech support who can hit the grounding running in the following: Strong skills in Active Directory, Technicalsupport, and either Windows or Linux background. 2+ years in technicalsupport or infrastructure roles, ideally supporting compliance-sensitive or financial environments. Microsoft Azure (Basic knowledge). Ideally worked for an MSP or used to dealing with customers. Have a desire to get into more DevOps, Automation and cloud responsibilities. Why Join Us • Be part of a fast-moving company solving real-world compliance challenges for financial institutions and More ❯
Job Title: Technology Engineer Location: East Cheshire Salary: £32,000 Excellent opportunity to join a well-established and expanding Saas based Data company in East Cheshire. 5 engineers within the tech support team (2nd line). They also respond to less than 70 tickets a day collectively across the team and around 10 are closed per day (In … and reliability of their networks, which supports customers across financial services and other regulated industries. What they are looking for: Someone with a couple of years' experience in Tech support who can hit the grounding running in the following: Strong skills in Active Directory, Technicalsupport, and either Windows or Linux background. 2+ years in technicalsupport or infrastructure roles, ideally supporting compliance-sensitive or financial environments. Microsoft Azure (Basic knowledge). Ideally worked for an MSP or used to dealing with customers. Have a desire to get into more DevOps, Automation and cloud responsibilities. Why Join Us • Be part of a fast-moving company solving real-world compliance challenges for financial institutions and More ❯
Job Title: Technology Engineer Location: East Cheshire Salary: £32,000 Excellent opportunity to join a well-established and expanding Saas based Data company in East Cheshire. 5 engineers within the tech support team (2nd line). They also respond to less than 70 tickets a day collectively across the team and around 10 are closed per day (In … and reliability of their networks, which supports customers across financial services and other regulated industries. What they are looking for: Someone with a couple of years' experience in Tech support who can hit the grounding running in the following: Strong skills in Active Directory, Technicalsupport, and either Windows or Linux background. 2+ years in technicalsupport or infrastructure roles, ideally supporting compliance-sensitive or financial environments. Microsoft Azure (Basic knowledge). Ideally worked for an MSP or used to dealing with customers. Have a desire to get into more DevOps, Automation and cloud responsibilities. Why Join Us • Be part of a fast-moving company solving real-world compliance challenges for financial institutions and More ❯
A software company based near Durham are recruiting for a TechnicalSupportEngineer to join their team. The role will be responsible for providing 1st and 2nd line support, resolution of tickets and service requests within the defined Service Level Agreements, as well as direct involvement in the deployment, configuration and integration of the software. Responsibilities … Providing direct Application Support and consulting on the implementation and usage of company software. Managing own workloads, ensuring support tickets are in adherence to SLAs. Working with the support team to handle service requests: including logging, processing and the assignment of tickets through the Ticketing Portal. Responsible for evaluating tickets and escalating into L3 support when … necessary; including being able to continue to work or provide insight on that ticket when in L3 or L4 escalation. Developing customer relationships and building rapport to enhance the support service. Providing expert knowledge of the company's extensive product range to be able to make recommendations and share advice on the implementation and usage of software. Managing installations More ❯
GBV Ltd Manchester, England, United Kingdom TechnicalSupportEngineer GBV Ltd Manchester, England, United Kingdom Get AI-powered advice on this job and more exclusive features. This range is provided by GBV Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the … job poster from GBV Ltd I have an immediate need for a TechnicalSupportEngineer who would be interested in working for a Manchester based scale-up business that are involved in the AI-powered technology space. to The business is seeking an experienced and customer-focused TechnicalSupportEngineer to join our world … class support team. In this role, you will be the front line of support for our cutting-edge data summarization platform, ensuring our customers receive timely and effective assistance. Key responsibilities are, but not limited to: Representing the Support Team and delivering world-class customer service, as an extension to our Customer Success, Implementation and Development Teams. More ❯
London, England, United Kingdom Hybrid / WFH Options
Rail Delivery Group
experts come together to make a real difference - and we do it with openness, inclusion, and a passion for improvement. RDG is a collaborative, forward-thinking organisation where your technical expertise will help shape the future of smart ticketing across the country. About The Role This is a hands-on leadership role that's central to supporting smart ticketing … technologies across the UK rail network. As Principal TechnicalSupportEngineer, you'll lead day-to-day technicalsupport for our national ticketing infrastructure, while also managing a small team and driving operational improvement. Whether resolving a live issue that's affecting smartcard users or leading the implementation of a new technical initiative, this … role is varied, high-impact, and rewarding. You'll be the technical authority on issues that matter to customers and suppliers - and work closely with analysts, engineers, project managers, and service teams to ensure continuous improvement across our platforms. Key Responsibilities Leading and mentoring a small team of TechnicalSupport Engineers, setting priorities and providing second-line More ❯
Job Title: Applications & TechnicalSupportEngineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & TechnicalSupportEngineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second … line IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Grayce
Job Title: Applications & TechnicalSupportEngineer (12-Month FTC - Maternity Cover) Reporting into: Head of Technology Location: Manchester(This role is hybrid with 3 days working from the Manchester Northern Quarter office) Salary: Competitive Why Join Grayce? At Grayce, we fuel business transformation for some of the world's most ambitious organisations.For over a decade, we've … results by developing and deploying high-calibre graduate talent across the UK and beyond. As we continue to expand, we are looking for a tech-savvy and enthusiastic Applications & TechnicalSupportEngineer to join our busy IT team who support the entire business with service desk support. Key Responsibilities Deliver prompt and reliable first and second … line IT support to end-users, addressing incidents and service requests related to Grayce's cloud infrastructure and leased hardware estate. Provide hands-on desktop support, including local application troubleshooting and device performance optimisation. Support, maintain, and implement changes across Grayce's suite of line-of-business applications. Manage access control and user account requests in accordance More ❯
London, England, United Kingdom Hybrid / WFH Options
Diagrid
Join to apply for the TechnicalSupportEngineer role at Diagrid 4 weeks ago Be among the first 25 applicants Join to apply for the TechnicalSupportEngineer role at Diagrid Get AI-powered advice on this job and more exclusive features. Who We Are We believe that open-source software, open standards and … former Co-Founder/CTO at Heptio) Matt Klein (Creator of Envoy, Lyft), Mark Russinovich (CTO, Microsoft Azure), William Morgan (Creator of Linkerd, CEO Buoyant), Seth Vargo (Senior Staff Engineer, Google), Adam Gross (Former CEO, Heroku), Sri Viswanath (Former CTO, Atlassian), Adam Frankl (Dev Marketing Expert, Neo4J & JFrog), and Roopak Venkatakrishnan (Head of platforms, Bolt). About The Role … applications, and we are committed to delivering exceptional solutions powered by open-source technologies. Join us in shaping the future of cloud-native software development. We are seeking a TechnicalSupportEngineer to provide exceptional technical assistance for the open-source Dapr project and support production deployments on Kubernetes. You will be the key link More ❯
TechnicalSupportEngineer (Tooling Manufacturing) Holland Limited is the most well-known producer of tablet punches and dies in the world. With 75 years of experience, we are a leading British industrial company serving customers in over 100 countries with precise tooling solutions. Job purpose: To provide technical advice and support to external agents, customers … and internal colleagues, aiming to minimize problems related to our products and services. Principal duties & responsibilities: Respond to and record technical pre-sale product (PharmaCare and Tooling) inquiries within 24 hours. Support after-sales inquiries and complaints. Assist with organizing company induction programs for new recruits. Assist in developing and presenting training programs for equipment and tooling. Ensure … the successful integration of technical information/data, maintaining a professional approach by customer-focused internal personnel. Provide technical bulletins and case studies to the Marketing Department for advertising and promotional activities. Attend exhibitions and accompany Account Managers/Agents on customer visits as a technical advisor, promoting customer support and developing relationships to increase business More ❯
and we have welcomed almost 100 new colleagues. Today, we have more than 800 colleagues and offices in Aberdeen, Edinburgh, Glasgow, Inverness, London, Abu Dhabi and Brussels. JOB TITLE TechnicalSupportEngineer - Software Based in Edinburgh or Glasgow REPORTING TO Service Delivery Manager, Innovation & Technology JOB PURPOSE Working as part of a small support team, the … TechnicalSupportEngineer will bring their experience of software support to apply proven problem-solving skills to help identify, communicate, and resolve issues relating to core firm software, escalated from the first line Helpdesk team. The role can be based in Edinburgh or Glasgow, although there will be a requirement to work in any of Brodies … They will also be required to assist with the assessment of new software alongside team members, assist with the trial of software, its transition to live and provide associated support documentation and training to Helpdesk on newly introduced functions. The engineer will be required to identify and proactively address recurring issues that are escalated, identify fixes and providing More ❯
prise en compte uniquement si vous remplissez les conditions d'éligibilité pour travailler dans l'Union Européenne. DescriptionFor one of our customers in Liège, we are looking for a TechnicalSupport Engineer.As part of the company's growth and innovation strategy, they are establishing a new Special Projects area aimed at strengthening the connection between R&D; and … Operations. The TechnicalSupportEngineer will be involved in this new Special Projects area. This newly defined scope offers exciting opportunities to structure and explore new activities that will lead to fresh insights and innovative solutions.In this role, the TechnicalSupportEngineer will be responsible for driving continuous improvement in several key areas: Product … driver solutions Analyzing customer issues involving driver functionality and smart control device performance Implementing short-term containment actions and robust long-term solutions to ensure customer satisfaction Large Tender Support Assisting commercial entities in preparing competitive offers for large-volume contracts Ensuring the best technical and financial offer proposals Collaborating with commercial teams worldwide Continuous Plant SupportMore ❯
HCLTech is looking for a highly talented and self- motivated TechnicalSupportEngineer to join it in advancing the technological world through innovation and creativity. Job Title: TechnicalSupportEngineer Job ID: ( BR ) Position Type: Full-time Location: Cranberry PA, Dallas TX or St Petersburg, FL. Role/Responsibilities Own, troubleshoot and solve complex … technical issues, using collaboration, problem solving practices and transparency within and across teams Research customer issues in a timely manner and follow up directly with customers on actions Collaborate with other TechnicalSupport Engineers and TechnicalSupport Advisors who may need assistance working on cases to help most quickly facilitate solutions for customers Independently frame … issues and translate them into actionable insights Effectively complete several concurrent complex activities and execute on projects with minimal direction Drive resolutions of technical issues in complex or high business impacting situations, while providing professional technical expertise Make decisions while understanding the trade-off between risk and speed Articulate data-driven insights in a clear way that drives More ❯
Newbury, England, United Kingdom Hybrid / WFH Options
Rocket Software, Inc
Associate TechnicalSupportEngineer - NextGen page is loaded Associate TechnicalSupportEngineer - NextGen Apply locations Newbury, United Kingdom time type Full time posted on Posted Yesterday job requisition id R2025-5823 It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The SupportEngineer assists Rocket customers with their business critical incidents by analysing complex technical problems and finding resolutions using appropriate diagnostic techniques. This could include recreating customer issues, reviewing diagnostics, debugging through the system source code, and working with the development team to deliver permanent solutions. The supportengineer solves real problems for, and delivers value … to our worldwide customer base – every day. Ignite your career with our NextGen Academy as a full-time Associate TechnicalSupportEngineer - NextGen Join our COBOL and Enterprise Suite product teams and work on enterprise software used by many of the world's largest organizations. You'll contribute to developing compilers, IDE integrations, runtime APIs, and mainframe More ❯
Daresbury, England, United Kingdom Hybrid / WFH Options
Ivanti
fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work? Why We Need You! We’re seeking individuals who can provide exceptional technicalsupport to our customers and partners. Strong technical expertise and excellent customer interaction skills are essential for this role. You’ll be working directly with clients on … complex, sophisticated products often systems-level software where a technical background is crucial for effective communication and problem-solving. Join us to make a real impact! What You Will Be Doing: The individual we're seeking should have a strong technical background and enjoy troubleshooting issues. Normal operations regularly require communicating with customers, managing critical issues, and providing … world-class support to customers. The SupportEngineer will receive cases electronically through our Support portal and will also be part of an inbound call queue receiving and answering questions for direct customers and partners. Act as customer advocate when reporting issues to engineering and closely work with other cross-functional teams to have a best More ❯
TechnicalSupportEngineer (Bilingual English/French) London Who We Are Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform. Designed with simplicity and scalability in mind, Verkada gives organizations the real … across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries. The Role Verkada is expanding rapidly in the EMEA region. We are looking for TechnicalSupport Engineers to support our growing base of enterprise customers in our London office. As a member of TechnicalSupport Engineering, you will join a … skilled team supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve technical issues and advise customers on our platform. Our team is the bridge between customers, Engineering, and Product Management. If you want to make an impact and advance your career in the cloud-managed IoT space, we'd love More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
CHART COOLER SVC CO INC
to receive an alert: Location: Peterborough , England, United Kingdom, PE4 5HG If you're looking for a role where you can make a difference in critical industries, then a TechnicalSupportEngineer position focused on steam turbines, reciprocating compressors, and auxiliary gearboxes could be for you. This dynamic role offers the opportunity to leverage your deep technical knowledge in areas of rotating machinery and control systems. The main purpose of the TechnicalSupportEngineer is as follows; Support the business and its customers in providing technicalsupport both internally and externally. To ensure the highest levels of customer satisfaction with our services and equipment, particularly those customers with Customer Care … and data recorded using remote monitoring, to enable the creation of operational assessment reports as per the requirements of the Customer Care Agreements (CCA’s). Correctly record all technical queries and communications to allow all departments to review the current situation and the answers provided to the Customers. Providing review and recommendations on findings in Field Service EngineerMore ❯
Narvar is growing! As a TechnicalSupportEngineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers.You will work closely with not only the support team but other cross functional teams ( Sales, Implementation, Engineering, Logistics, etc )in helping drive function level … the primary escalation point in resolving complaints and complex issues from high value customers. You'll help to identify areas of improvement contributing to the improvement and development of support processes. Day-to-day Diagnose and resolve high-priority, complex technical issues reported by customers, ensuring timely resolution and high customer satisfaction Conduct thorough root cause analysis of … internal tools, ensuring compliance with service level agreements (SLAs) Serve as the main escalation point for critical issues and actively participate in customer calls as required Provide On Call support in rotation including weekends to provide support for incidents, alerts and monitoring as needed. Work with cross functional teams like Sales, Implementation, logistics, Engineering in driving resolution to More ❯
TechnicalSupportEngineer (Tooling Manufacturing) Job description I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our … decades of experience, research, and engineering know-how. Job purpose To provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours. Support … organisation with the delivery of a Company induction program for new recruits. Assist in the development and presentation of training programs for equipment and tooling. Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity. More ❯
position in the global market. There has never been a more exciting time to join XPENG - a leader in smart electric vehicles and sustainable mobility solutions. Job Overview: The TechnicalSupportEngineer will play a crucial role in ensuring the smooth operation of our products and services, providing technicalsupport to the Xpeng network and … internal stakeholders, and contributing to the enhancement of our quality management system. The ideal candidate will have a strong technical background, exceptional problem-solving skills, and a keen eye for detail. Responsibilities: Provide technicalsupport: Serve as the first point of contact for our network with their technical inquiries, troubleshooting issues, and providing solutions in a … others to address and resolve customer issues effectively. Identify trends and patterns from systems (e.g. Scepter, DMS and others) and feedback, contributing to continuous improvement efforts. Communicate and write technical bulletins, technical descriptions, campaign information with the markets Manage technical repair manuals, wiring diagrams and others related to the technical department. Develop and deliver training programs More ❯
some of the world's most challenging problems? If so, let's talk. Your Role and Responsibilities We are seeking individuals who are passionate about technology to provide complex support services of our SaaS solutions. Reporting to the Manager of Customer Support, this individual will work closely with our customers and Customer Success Managers to provide break-fix … support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work … in an entrepreneurial and fast-paced environment. What we want you to do: Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion. Operational management of clients (e.g. helping load new data, maintaining and validating dashboard/report outputs, etc.) Build and maintain excellent relationships with clients and achieve the highest More ❯
