Technical Support Engineer Jobs

Technical Support Engineer
UK

The median Technical Support Engineer salary in the UK is £34,500 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 455 486 762
Rank change year-on-year +31 +276 +223
Permanent jobs requiring a Technical Support Engineer 275 453 213
As % of all permanent jobs advertised in the UK 0.50% 0.46% 0.21%
As % of the Job Titles category 0.55% 0.48% 0.23%
Number of salaries quoted 194 382 132
10th Percentile £27,000 £25,025 £28,775
25th Percentile £30,500 £28,000 £31,250
Median annual salary (50th Percentile) £34,500 £35,000 £35,000
Median % change year-on-year -1.43% - +7.69%
75th Percentile £45,500 £41,250 £46,000
90th Percentile £55,000 £50,000 £50,000
UK excluding London median annual salary £35,000 £35,000 £35,000
% change year-on-year - - +11.11%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,912 93,707 92,673
% of permanent jobs with a recognized job title 90.61% 94.63% 91.55%
Number of salaries quoted 27,050 67,086 58,518
10th Percentile £29,750 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £56,500 £52,500 £60,000
Median % change year-on-year +7.62% -12.50% -
75th Percentile £75,000 £71,250 £80,750
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,645 £50,000 £53,000
% change year-on-year +3.29% -5.66% +5.64%

Technical Support Engineer
Job Vacancy Trend

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Engineer.

Salary trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Histogram

Salary distribution for jobs citing Technical Support Engineer over the 6 months to 14 May 2025.

Salary histogram for Technical Support Engineer in the UK

Technical Support Engineer
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +5 249 £35,000 - 156
UK excluding London +30 228 £35,000 - 134
South East +47 73 £42,000 +20.00% 42
Work from Home +93 49 £34,500 +7.81% 44
South West +93 47 £31,000 -12.68% 14
North of England +20 40 £32,750 +2.34% 29
London +123 32 £34,500 -13.75% 34
Midlands -14 31 £38,750 +10.71% 30
East of England +44 26 £37,500 -0.66% 12
Yorkshire +52 20 £30,500 -5.43% 12
North West +1 20 £47,250 +57.50% 11
East Midlands +8 19 £40,000 +45.45% 24
West Midlands +4 12 £26,000 -25.71% 4
Scotland +116 9 £31,000 +16.98% 2
Wales - 2 £31,250 - 7

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 14 May 2025, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Engineer in the job title.

1 104 (37.82%) Problem-Solving
2 102 (37.09%) Social Skills
3 70 (25.45%) Customer Service
4 69 (25.09%) Degree
5 65 (23.64%) Firewall
6 61 (22.18%) Windows
7 48 (17.45%) Microsoft
8 42 (15.27%) Windows Server
9 41 (14.91%) Linux
10 37 (13.45%) CRM
10 37 (13.45%) Microsoft 365
11 33 (12.00%) Continuous Improvement
12 30 (10.91%) Security Cleared
12 30 (10.91%) Driving Licence
13 29 (10.55%) Mentoring
14 26 (9.45%) HND
14 26 (9.45%) Cisco Certification
15 25 (9.09%) B2B
15 25 (9.09%) VMware
15 25 (9.09%) SC Cleared
16 24 (8.73%) Manufacturing
16 24 (8.73%) SharePoint
16 24 (8.73%) CCNA
17 23 (8.36%) Active Directory
17 23 (8.36%) JNCIA
17 23 (8.36%) Hyper-V
18 22 (8.00%) JIRA
18 22 (8.00%) DNS
19 21 (7.64%) HNC
19 21 (7.64%) Cisco

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (8.73%) SharePoint
2 10 (3.64%) Microsoft Exchange
3 8 (2.91%) Kinematics
4 1 (0.36%) Confluence
Applications
1 20 (7.27%) Microsoft Excel
2 12 (4.36%) Microsoft Office
2 12 (4.36%) SOLIDWORKS
3 7 (2.55%) AutoCAD
4 4 (1.45%) Chatbot
5 2 (0.73%) Autodesk Inventor
6 1 (0.36%) Microsoft PowerPoint
6 1 (0.36%) MS Visio
Business Applications
1 4 (1.45%) Dynamics NAV
Cloud Services
1 37 (13.45%) Microsoft 365
2 17 (6.18%) Azure
3 16 (5.82%) OneDrive
4 6 (2.18%) Entra ID
4 6 (2.18%) SaaS
5 4 (1.45%) AWS
6 2 (0.73%) GCP
6 2 (0.73%) Mimecast
7 1 (0.36%) Amazon CloudWatch
7 1 (0.36%) Azure ExpressRoute
7 1 (0.36%) Azure Monitor
Communications & Networking
1 65 (23.64%) Firewall
2 22 (8.00%) DNS
3 20 (7.27%) VPN
4 18 (6.55%) WAN
5 16 (5.82%) VSAT
6 14 (5.09%) Wi-Fi
7 13 (4.73%) DHCP
8 11 (4.00%) LAN
9 7 (2.55%) Internet
10 6 (2.18%) MPLS
10 6 (2.18%) Remote Desktop
11 5 (1.82%) Unified Communications
12 3 (1.09%) TCP/IP
12 3 (1.09%) VLAN
12 3 (1.09%) VoIP
13 2 (0.73%) 4G
13 2 (0.73%) SAN
13 2 (0.73%) Wireless
14 1 (0.36%) HTTP
14 1 (0.36%) Network Security
Database & Business Intelligence
1 11 (4.00%) MySQL
2 4 (1.45%) Metabase
3 2 (0.73%) SQL Server
4 1 (0.36%) NoSQL
Development Applications
1 22 (8.00%) JIRA
General
1 102 (37.09%) Social Skills
2 24 (8.73%) Manufacturing
3 21 (7.64%) Analytical Skills
4 20 (7.27%) Telecoms
5 19 (6.91%) Presentation Skills
6 18 (6.55%) Retail
7 16 (5.82%) Inclusion and Diversity
8 14 (5.09%) Organisational Skills
9 12 (4.36%) Aerospace
10 11 (4.00%) Aviation
11 10 (3.64%) Finance
12 8 (2.91%) Aeronautics
12 8 (2.91%) Law
12 8 (2.91%) Legal
12 8 (2.91%) Pharmaceutical
13 7 (2.55%) Back Office
14 5 (1.82%) French Language
14 5 (1.82%) German Language
15 3 (1.09%) Advertising
15 3 (1.09%) Automotive
Libraries, Frameworks & Software Standards
1 2 (0.73%) Software Packaging
2 1 (0.36%) ServiceStack
Miscellaneous
1 30 (10.91%) Driving Licence
2 19 (6.91%) Satnav
3 14 (5.09%) Self-Motivation
4 10 (3.64%) Onboarding
5 7 (2.55%) Data Centre
6 6 (2.18%) Private Cloud
7 5 (1.82%) CCTV
8 4 (1.45%) Linux Command Line
9 3 (1.09%) Analytical Mindset
10 2 (0.73%) Fibre Optics
10 2 (0.73%) Life Science
10 2 (0.73%) NHS
10 2 (0.73%) PACS
11 1 (0.36%) Client/Server
11 1 (0.36%) CMDB
11 1 (0.36%) Distributed Applications
11 1 (0.36%) Distributed Systems
11 1 (0.36%) IoT
11 1 (0.36%) Smart Meter
11 1 (0.36%) Video Conferencing
Operating Systems
1 61 (22.18%) Windows
2 42 (15.27%) Windows Server
3 41 (14.91%) Linux
4 17 (6.18%) Windows 10
5 8 (2.91%) Mac OS
6 7 (2.55%) Windows Server 2019
7 2 (0.73%) Unix
7 2 (0.73%) Windows Server 2016
Processes & Methodologies
1 104 (37.82%) Problem-Solving
2 70 (25.45%) Customer Service
3 37 (13.45%) CRM
4 33 (12.00%) Continuous Improvement
5 29 (10.55%) Mentoring
6 25 (9.09%) B2B
7 21 (7.64%) Test Automation
8 19 (6.91%) Scenario Testing
9 16 (5.82%) Commercial Awareness
9 16 (5.82%) ITIL
10 15 (5.45%) Customer Experience
10 15 (5.45%) Project Management
11 14 (5.09%) CAD
11 14 (5.09%) Kalman Filter
11 14 (5.09%) Proactive Management
11 14 (5.09%) Web Filtering
12 12 (4.36%) Password Management
12 12 (4.36%) Time Management
13 11 (4.00%) ERP
13 11 (4.00%) Project Delivery
Programming Languages
1 20 (7.27%) SQL
2 11 (4.00%) PL/SQL
2 11 (4.00%) VB
3 5 (1.82%) Python
4 4 (1.45%) C++
5 1 (0.36%) Go
5 1 (0.36%) Java
Qualifications
1 69 (25.09%) Degree
2 30 (10.91%) Security Cleared
3 26 (9.45%) Cisco Certification
3 26 (9.45%) HND
4 25 (9.09%) SC Cleared
5 24 (8.73%) CCNA
6 23 (8.36%) JNCIA
7 21 (7.64%) HNC
8 12 (4.36%) Master's Degree
9 5 (1.82%) Microsoft Certification
10 4 (1.45%) A+ Certification
10 4 (1.45%) BPSS Clearance
10 4 (1.45%) Dell Certification
10 4 (1.45%) MCP
11 2 (0.73%) DBS Check
11 2 (0.73%) ITIL Certification
12 1 (0.36%) CCNP
12 1 (0.36%) JNCIP
Quality Assurance & Compliance
1 14 (5.09%) SLA
2 5 (1.82%) Accessibility
3 3 (1.09%) COSHH
4 1 (0.36%) Cyber Essentials
System Software
1 23 (8.36%) Active Directory
1 23 (8.36%) Hyper-V
2 21 (7.64%) VMware Infrastructure
3 5 (1.82%) VMware ESXi
4 3 (1.09%) Virtual Machines
5 1 (0.36%) Docker
Systems Management
1 8 (2.91%) Microsoft Intune
2 6 (2.18%) Proxmox
3 5 (1.82%) vCenter Server
4 3 (1.09%) Kubernetes
5 2 (0.73%) Autotask
Vendors
1 48 (17.45%) Microsoft
2 25 (9.09%) VMware
3 21 (7.64%) Cisco
4 19 (6.91%) Salesforce
4 19 (6.91%) SAP
5 16 (5.82%) Siemens
6 12 (4.36%) Juniper
7 10 (3.64%) Dell
8 6 (2.18%) McAfee
9 5 (1.82%) Sophos
9 5 (1.82%) Ubiquiti
10 4 (1.45%) Google
11 3 (1.09%) Twitter
12 2 (0.73%) Meraki
12 2 (0.73%) Oracle
12 2 (0.73%) TOWER Software
12 2 (0.73%) Veeam
13 1 (0.36%) CheckPoint
13 1 (0.36%) Datto
13 1 (0.36%) WatchGuard