TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer who takes pride in their work and is eager … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer who takes pride in their work and is eager … within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and … resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems More ❯
Overview Wanhua Chemical is a global leader in advanced materials and specialty chemicals. As a Chemist & TechnicalSupportEngineer, you will play a key role in supporting our overseas business growth by contributing to technical development, product validation, and customer support. Reporting to the Director of Wanhua Barcelona Technical Center, you will collaborate with experienced … polymer researchers, engineers, and sales managers to ensure efficient technical operations and business expansion. Key Responsibilities Sample Preparation & Property Evaluation: Operate injection molding machines to prepare sample bars/slices and ensure high sample quality. Laboratory & Equipment Management: Oversee the daily operation and future expansion of the polymeric material evaluation platform. TechnicalSupport for Business Development: Assist … in Polymers, Material Science, or related fields (coursework in Plastics/Injection Molding is a plus). Experience: Minimum 2 years of hands-on experience in injection molding . Technical Knowledge: Familiarity with Moldflow analysis is a plus. Lab Expertise: Understanding of chemical laboratory procedures, polymer testing, and safety protocols. Learning Ability: Strong eagerness to learn and adapt to More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
context recruitment
Junior TechnicalSupportEngineer (Hybrid working) An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising in Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technicalsupport to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing technicalsupport for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working … closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk. Please note experience is not essential, training will be provided. However, a keen interest in IT and technology is required. Role Responsibilities: Offer a high More ❯
Join to apply for the TechnicalSupportEngineer role at NexGen Cloud . NexGen Cloud is a rapidly growing IaaS company focused on providing innovative cloud solutions and infrastructure services. Our GPU cloud infrastructure solutions accelerate development in industries such as Artificial Intelligence & Machine Learning, VFX & Rendering, Data Science & IoT, and Computer Aided Engineering & MDO. We are … group of talented, experienced, and motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a skilled TechnicalSupportEngineer with a solid background in customer service, a deep understanding of API usage, and proficiency in GPU technology. The ideal candidate should have … years of experience in technicalsupport roles, with a strong inclination towards virtualization and enthusiasm for the AI/ML landscape. Key Responsibilities: API Expertise: Provide technicalsupport regarding API integrations, troubleshooting, and optimization. GPU Proficiency: Assist customers in leveraging GPU hardware for optimal performance. Customer Service: Offer support via email, phone, chat, maintaining professionalism More ❯
My client is a Global Leading Manufacturer of HVAC Cooling equipment across AHUs, CCUs, Air Conditioning and Chillers. They're seeking a Global TechnicalSupportEngineer to support the Data Centre Solutions Team working with the clients, sales team, factories across Europe, and the projects and field-based teams. The role will support the successful … specification, selection, manufacturing, factory testing/witnessing, site installation, site commissioning & site witnessing of our Data Centre Products to deliver projects following the recognised Level 1 to 5 process. TechnicalSupportEngineer Job Overview Review and document mechanical, electrical, hydronic, refrigeration, controls, and integration systems to ensure correct selection and successful project delivery on time and within … budget. Provide support for callouts, fault finding, maintenance, and after-sales services post-delivery, installation, commissioning, and witnessing. Work with schedules, technical specifications, schematics, wiring diagrams, CDE documents, software strategies, BMS/BAS points lists, RAMS, and RCAs. Assist in creating project-specific wiring diagrams, ensuring compliance with client requirements. Develop project-specific documentation and ensure accuracy. SupportMore ❯
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. Responsibilities Technical Troubleshooting and Remote Support : Provide technical troubleshooting support and remote repair guidance for escalated customer inquiries through various channels, including telephone support, video calls, real-time messaging, and tickets generated by the customer relationship management system, typically Zendesk. Complaint and Incident Management : Address escalated customer complaints and urgent incidents, ensuring timely follow-up and resolution of issues. Documentation and Solution … Development : Maintain documentation of product-related issues and develop corresponding technical solutions Quality and Service Risk Identification : Identify potential quality or service issues during daily customer relationship management; take a proactive manner in reporting relevant issue and following up to ensure timely resolution. Training and Reporting : Assess product post-market performance, prepare training materials for new colleagues, manage technicalMore ❯
Social network you want to login/join with: Are you a qualified and experienced engineer with a passion for service, maintenance, and repair work? Our client, a leading player in its field, is seeking a TechnicalSupportEngineer to join their dynamic team in Andover. This is an exciting opportunity to work in a newly … established department and make a real impact in the industry. As a TechnicalSupportEngineer, you will be responsible for dealing with all aspects of service, warranty and maintenance. Your role will involve utilising your electro-mechanical experience and suitable qualifications to provide technicalsupport to internal and external engineers, clients. Our client is looking … make a difference in this fast-growing field. Adecco is a disability- confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you More ❯
manufacturer who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer TechnicalSupport Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office based TechnicalSupport Engineer. Job Description This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful … candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the TechnicalSupport Team. Essential Criteria An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools. Experience of Mazatrol controls, machine operations and axis movements. Understanding of Mazak product range of More ❯
manufacturer who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer TechnicalSupport Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office based TechnicalSupport Engineer. Job Description This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful … candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the TechnicalSupport Team. Essential Criteria An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools. Experience of Mazatrol controls, machine operations and axis movements. Understanding of Mazak product range of More ❯
Product SupportEngineer - Italian Speaker (f/m/d) York, UK Join the excitement at Edmund Optics , where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high … re all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support. Product SupportEngineer - Italian Speaker (f/m/d) As a key player in our customer support team, you'll be the go … to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary. Collaborating with global teams and supporting marketing initiatives We're all about inclusivity, so rest assured, reasonable accommodations may be More ❯
Role: TechnicalSupportEngineer- Dutch Location: Zwolle (Full-time) About us: Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow! One of our clients is a well-known international … company. For this client we are looking for a well-organized, ambitious. About the Position: who provides end user support on-site, maintains hardware and fixes technical problems, provides first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to service desk managers, incident & problem managers and coordinates with remote teams for technical issues to … investigate and resolve. Responsibilities: Application and OS Maintenance: Provide maintenance and support services for applications and operating systems, either directly to users or through service delivery functions Diagnostic Troubleshooting: Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices. Incident and Problem Management: Investigate and resolve incidents and problems affecting EUC devices, peripherals More ❯
is created. They do this by providing a leading agile learning platform that delivers effective secure coding solutions for developers to learn, apply, and retain software security principles. The TechnicalSupportEngineer role combines technical expertise with customer engagement. You'll handle complex technical challenges while helping support colleagues with difficult issues that require … additional expertise. You'll connect with customers worldwide, communicating technical information clearly, engaging in thoughtful technical discussions, and helping them maximize their use of the platform. Additionally, you'll collaborate with internal teams (Sales, Marketing, etc.) to address technical challenges, identify bugs and improvements, and share insights with the appropriate teams (Product and Engineering). What You … Will Do: Diagnose and troubleshoot technical issues, assisting T1 and T2 support agents with escalated tickets Fix content-related bugs Meet SLAs and customer service standards by coordinating with other technical teams to resolve tickets according to timelines and priorities Maintain clear communication that keeps all relevant teams informed of problem-solving progress Identify platform bugs and More ❯
Join a proactive technicalsupport team delivering world-class service across secure satellite networks, complex IT systems, and customer-facing tech. You'll play a key part in 1st and 2nd line support while helping drive improvements in system processes and fault resolution. What You'll Do: Troubleshoot IP, RF, routing, and infrastructure issues Support enterprise … IT and satellite connectivity platforms Work with security tools, backups, virtual environments, and telephony systems Monitor network alerts, resolve incidents, and escalate where needed Share knowledge and support junior engineers across shifts Ideal Background: Experience in NOC, technicalsupport, or IT/satellite engineering Comfortable with problem-solving under pressure Excellent communication and documentation skills Desirable: knowledge … annual bonus (based on company and personal performance) Pension scheme matched up to 7.5% 25 days holiday + bank holidays Free on-site parking Opportunities for global travel and technical training If you're technically curious, customer-focused, and ready for a hands-on support role with international reach, this is the position for you. More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Job Title: TechnicalSupportEngineer at Gradwell Our TechnicalSupport Agents are responsible for providing technicalsupport with a customer-centric focus. As a TechnicalSupportEngineer at Gradwell, you will be the primary point of contact for our customers, providing … expert technicalsupport with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a TechnicalSupportEngineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer … service and a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Provide technicalsupport for VoIP, 3CX, connectivity, and mobile services via phone and email. Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. Troubleshoot network connectivity issues, including broadband and leased line More ❯
of customers in more than 30 countries and we’re just scratching the surface. As we expand our product portfolio and global presence, our Delivery department is hiring a TechnicalSupportEngineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy. You could be the next … Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust. Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues. Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed. Drive interactions with customers for resolution of issues while interacting … core competency on Nozomi Networks entire product line and technologies. Create knowledge base content where none exists while updating existing to correctly position solutions. Understand critical account infrastructure and technical environments. Provide white-glove treatment for critical accounts. Replicate and reproduce customer issues in the lab prior to escalating issue internally. To be successful in this opportunity, you will More ❯
Taunton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Our TechnicalSupport Agents are responsible for providing technicalsupport with a customer-centric focus. As a TechnicalSupportEngineer at Gradwell, you will be the primary point of contact for our customers, providing expert technicalsupport with a focus on VoIP … 3CX, Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a TechnicalSupportEngineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need … to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities Our TechnicalSupport Agents are responsible for providing technicalsupport with a customer-centric focus. As a TechnicalSupportEngineer at Gradwell, you will be the primary point of contact for our customers, providing expert technicalsupport with a More ❯
this by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally. JOB TITLE: TechnicalSupportEngineer EMPLOYING ENTITY: Dutypoint Ltd EMPLOYMENT BASIS: Permanent LOCATION: Office/Field Based REPORTS TO: TechnicalSupport Manager PURPOSE OF ROLE: The TechnicalSupportEngineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by serving the many and varied needs of … our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technicalsupport in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to ensure More ❯
TechnicalSupportEngineer (Energy Trading and Risk Management) To strengthen the Customer Experience team we are looking for a TechnicalSupportEngineer to join our Energy Trading and Risk Management group. You will be responsible for the technicalsupport and account management of key European clients, working closely with both internal and … through to resolution Researching and troubleshooting software issues and providing prompt and accurate customer feedback Acting as an advocate for the customer and effectively communicating feedback to and from technical teams dispersed globally Organise regular customer meetings and provide status updates to internal and external stakeholders Manage and own all aspects of customer success, while maintaining a holistic view … of customer satisfaction Your background Proven experience (ideally five years plus) working with C/ETRM applications, ideally in a support capacity. Excellent English verbal and written communication skills (C1 or B2). Strong account management. Ability to provide an outstanding customer experience for their clients. Self-motivated and adaptable. More about us We pride ourselves on offering a More ❯
Job Description: TechnicalSupportEngineer Reporting to: Sales Director The Company Instrument Technology Ltd (ITL Vacuum) is a UK-based business manufacturing, sourcing, and supplying standard and non-standard vacuum components, fittings, and vessels across industries such as Semiconductor, Research, Energy, Medical, and Industrial vacuum sectors. Scope You will manage the drawing office and assess all incoming … with purchasing to identify suitable suppliers. Understand production loadings and techniques to provide information for quoting. Prepare production documentation, billing, and routing for non-standard items. Review and approve technical drawings. Coordinate with planning and production on custom projects, ensuring timely release based on customer requirements. Liaise with operations to implement improvements. Conduct technical reviews of standard products … and evaluate outsourcing options. Support the sales team with technical assistance. Ensure compliance with H&S standards in your area. The Person Minimum 5 years of experience in engineering or manufacturing. Excellent communication skills and professional conduct. Strong organizational skills. Experience with ERP/MRP systems. Attention to detail to promote quality and a "right first time" approach. More ❯
Join to apply for the Senior TechnicalSupportEngineer role at hackajob 1 day ago Be among the first 25 applicants Join to apply for the Senior TechnicalSupportEngineer role at hackajob hackajob is collaborating with OneAdvanced to connect them with exceptional tech professionals for this role. Senior TechnicalSupportEngineer Job Locations UK-London Role Introduction We are looking for a customer obsessed Technical Services Engineer ready to take the next step to drive this culture in our teams and to ensure our customers receive excellent service through the management of on-site Technical Services Engineers at client site based operations across one or more customer … manage multiple work streams Strong Customer and Communication Skills at all levels Demonstrate strong leadership skills to mentor and develop your teams Dedicated to the Advanced core values Strong technical skills for supporting customer needs across multiple sites The ability to travel UK wide to visit client sites to attend customer and colleague meetings What We Do For You More ❯
Responsibilities 1. Pre-Sales & Post-Sales TechnicalSupport Collaborate with sales teams in client engagements (both online and on-site visits to retail partners and enterprise accounts), delivering CAD product demonstrations and addressing technical inquiries Manage post-purchase customer support operations, systematically resolving product-related issues through structured troubleshooting protocols 2. Channel Enablement & Product Feedback Management … Conduct certification programs and competency training for distribution partners and end-users Establish feedback loops to capture product improvement insights from field technical challenges 3. Product Localization & Strategic Development Lead technical documentation adaptation and maintain centralized knowledge repositories during product localization phases Contribute to product roadmap development through market-driven feature analysis Provide technical advisory services for … strategic accounts and M&A due diligence processes 4. Technical Marketing Support Provide on-site technical expertise at industry trade shows, product launch events, and marketing roadshows Develop and present technical content for customer workshops and solution seminars Qualifications 1. Bachelor's degree or higher in Civil Engineering, Urban Planning, or a related field. 2. Over More ❯
Join to apply for the Senior TechnicalSupportEngineer role at OneAdvanced 1 day ago Be among the first 25 applicants Join to apply for the Senior TechnicalSupportEngineer role at OneAdvanced Role Introduction We are looking for a customer obsessed Technical Services Engineer ready to take the next step to … drive this culture in our teams and to ensure our customers receive excellent service through the management of on-site Technical Services Engineers at client site based operations across one or more customer contracts. The successful candidate will maintain a focus on Continual Service Improvement by ensuring development of people within their team in both skillset and attributes that … manage multiple work streams Strong Customer and Communication Skills at all levels Demonstrate strong leadership skills to mentor and develop your teams Dedicated to the Advanced core values Strong technical skills for supporting customer needs across multiple sites The ability to travel UK wide to visit client sites to attend customer and colleague meetings What We Do For You More ❯
mission and who want to share this journey with us. For us, hybrid means being in the office together on Mondays, Wednesdays, and Thursdays. About the role As a TechnicalSupportEngineer, you will be the frontline of customer interactions, ensuring a seamless experience for users by troubleshooting and fixing issues, resolving inquiries, and providing expert guidance … our platform. You will work closely with internal teams to resolve customer facing issues, identify and implement root cause fixes; and you will contribute to strategic improvements to our support tools and processes. This role is suited for an individual contributor who thrives in a fast-paced environment and enjoys problem-solving. What will you be doing? Investigating and … resolving technical issues with our product for our customers, escalating complex cases when necessary. Implementing fixes for issues, working alongside product engineering where necessary. Proactively identifying and implementing features across our platform to increase the ability for customers and our support engineers to effectively identify and resolve problems. Identifying and communicating customer feedback to relevant internal teams, helping More ❯
Join to apply for the TechnicalSupportEngineer - EMEA role at Sigma Sigma is growing rapidly, and so is our user base. We are seeking talented support engineers with a strong understanding of analytics, curiosity, and a passion for helping others. As a TechnicalSupportEngineer at Sigma Computing, you will be part … of a skilled team dedicated to making data accessible for everyone. Our team was recognized by TrustRadius as Best Customer Support in 2021! What You Will Be Doing Assist Sigma’s customers and pre-sales teams in diagnosing and resolving complex technical issues. Collaborate with the development team to develop best practices and tools for troubleshooting and optimizing More ❯
