426 to 450 of 567 Permanent Technical Support Engineer Jobs

Responsibilities Support on big accounts problem solving and project delivery. Product testing, POC and customer training. Manage and coordinate resources to solve complicated issues. Carry out other duties assigned by the line manager. Requirements Bachelor degree and above computer electronic communication and related major. Strong learning capability and problem analysis , solving capability. Good at Spanish and Chinese listening, speaking More ❯

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues … ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and … professionally. Key Responsibilities · Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. · Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. · Troubleshoot network connectivity issues, including broadband and leased line connections. · Log and track incidents and service requests within Salesforce. · Coordinate support issues between customers and third-party More ❯

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP, 3CX, Connectivity, and Mobile support. You will troubleshoot issues … ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and … professionally. Key Responsibilities Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. Troubleshoot network connectivity issues, including broadband and leased line connections. Log and track incidents and service requests within Salesforce. Coordinate support issues between customers and third-party More ❯

from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. The Cloud Support Engineer is the most critical role at Couchbase. You will be the face of the company externally when discussing solutions and building relationships with our customers and providing … also grow and be recognized as a champion with your contributions to Couchbase. What You’ll Do: Troubleshoot and solve customer issues on their deployments (on-prem and cloud) Support cloud deployments including monitoring and answering customer inquiries Engage with customers via multiple channels (ticketing system, and screen sharing tools) to identify and resolve technical support requests … while continuing to educate our clients on the use of the product Reproduce technical issues and dive into On-Prem Enterprise and Cloud Capella platform Participate in product conversations with internal teams based on feedback from client interactions Identify and write internal and external technical articles, like typical troubleshooting steps, workarounds, or best practices Train as a highly More ❯

The company is headquartered in New York City with offices worldwide. Discover more at www.medidata.com and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical Support Engineer is a technical expert acting as the primary contact between first/second line support and core engineering teams. You will … Manage work requests regarding issues, bugs, or customer problems, taking ownership through to resolution. Develop diagnostic and corrective SQL scripts to resolve customer issues or identify necessary patches. Reproduce technical problems, diagnose causes, identify solutions, and communicate updates to clients. Differentiate between application database, OS, network, and hardware issues, and own resolution processes. Analyze processes and recommend improvements, including … maintaining the knowledge base. Participate in weekend on-call rotations for critical issues. Present complex technical information to non-technical audiences. Collaborate with other teams to ensure application effectiveness and compliance with regulations. Qualifications: Training and experience with SQL Server and advanced SQL (e.g., MySQL, PostgreSQL, MSSQL). Intermediate experience with C#, Visual Studio, ASP.NET; basic knowledge of More ❯

communication are crucial to how we do business. We stand by what we say, today and every day. Pumps and pumping systems by their nature are complex therefore good technical backup for the Dutypoint team is vital. This role is a key role in providing creative technical solutions in many and varied situations allowing Dutypoint to go from … strength to strength! Job Purpose The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and Production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by … of our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to More ❯

and remote Are you passionate about helping customers? Do you enjoy digging into issues and explaining your findings? If so, you'll fit right in on the Bitsight Customer Support Team. We focus on partnering with our customers and ensuring that our users get the most value from the Bitsight platform. As a Technical Support Engineer, you will provide quality customer support to internal teams and customers, and advocate for both across the organization. Your Day Will Include: Handle customer requests via email and chat (with an occasional video call). Requests are often technical, and we enjoy digging into the details and helping the customer understand. Provide outstanding customer support. We are … and methodology, whether it's helping customers or explaining the why behind an answer to an internal team. We are Looking for Customer First Attitude: Providing a great customer support experience is important. We are looking for someone who cares about the customer and wants to find creative ways to help them reach their goals. Learner: In our space More ❯

Role Technical Support Engineer Location Ideally Based in NW – with UK Wide Travel Salary Up to £55k - £65k DOE plus overtime Overview Wirral-headquartered renewable bioenergy and Combined Heat and Power (CHP) specialists, Fleetsolve are expanding its workforce to meet the growing demand for its products and services. Fleetsolve, is an award-winning business specialising in the … power systems are utilised by a wide range of commercial application throughout the UK where a zero-carbon energy solution, reliability, and grid resilience are critical. The Role of Technical Support Engineer The role of an electro-mechanical technical support engineer is to ensure that all aspects of a power generation or CHP installation … associated with the CHP is commissioned in accordance with design flowrates, pressures and temperatures whilst ensuring all pressure drop and backpressures are recorded and within design specification. Be the Technical Champion on site who takes full accountability for the commissioning and development of O&M projects. Carry out diligent performance testing to ensure all systems are checked, tested, witnessed More ❯

has offices around the world to meet the needs of its customers. Discover more at and follow us on LinkedIn , Instagram , and X . About the Team: The Customer Support Technical Support Engineer is a technical expert who is the primary contact between first/second line support and core engineering teams. You will … take ownership of issues through to resolution. Develop diagnostic and corrective SQL scripts to help resolve customer problems or identify existing scripts or patches that must be applied. Reproduce technical problems, diagnose causes, identify temporary or final solutions, and communicate status updates to our clients. Distinguish between application database, operating system, network, and hardware problems and take ownership of … through to resolution. Provide process analysis and make recommendations for improvements, including maintenance of our knowledge base. Participate in weekend on-call rotation for critical issues escalation. Present complex technical information to non-technical audiences. Work with other Medidata teams to ensure application effectiveness and compliance with regulatory and legislative controls. Qualifications : SQL Server specific training/work More ❯

Overview Provides field technical support for key account and/or strategic customers on all aspects of established and new products. Visits customer sites regularly to solve problems, build relationships, understand specific support requirements, and lead application development activities. Provides and coordinates technical training for customer personnel. Assists Sales, Business Development, and other staff in the … practical application of company products to meet customer needs. Provides support in disseminating technical information for specific applications. Travel will average at least 50% through serving select, top tier customers within assigned territory/region. Company Overview At FUJIFILM Dimatix Inc., printing and material deposition devices are only as good as their printheads. We are a recognized leader … judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts and follows the prescribed (SOP) global escalation process when requiring assistance. Acts as the technical expert and advocate for the customers' application. SUPERVISION: Works with little to no supervision to determines the best methods and procedures on all assignments and may be called to More ❯

to the various NCA sites to carry out equipment servicing and repairs as required. You will be working in a multi-professional Medical Device Service (MDS), with teams delivering technical engineering, design, innovation and research, governance, library and training services across a number of Care Organisations and community teams. The MDS teams work closely together in a mutually respectful … supportive, and friendly way, exchanging ideas and skills, to deliver a patient focused service. The post holder will provide technical knowledge and support for the implementation and delivery of a long-term operational plan for cost effective and efficient management and deployment of safe medical devices across the Care organisations. They will work towards achieving compliance levels for … devices. You will have a key role in supporting the department's responsibility for the maintenance, repair and sub-contractor management of Medical equipment. This will include first line support to users of Medical equipment to optimise systems up time to gain maximum use of Medical equipment. As a large NHS trust we are committed to enhancing the health More ❯

Amentum/Secure Network Solutions requires casual CONUS Technical Engineering resources to provide survey, installation, and configuration assistance for a Wireless Intrusion Detection System at classified customer locations CONUS, to include, but not limited to, the Washington Metro Area. Work will be on a casual basis, as the installation schedule is fluid, with 3-4 weeks of work every More ❯

Job Description - Support Engineer - Technical Support & Authoritative Advice (00125446) Support Engineer - Technical Support & Authoritative Advice - 00125446 Job title: Support Engineer – Technical Support and Authoritative Advice Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible … working arrangements – please speak to your recruiter about the options for this particular role. What you’ll be doing: Working alongside the customer in a collaborative manner Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/Platform technical information from previously published sources … equipment in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries within Abbey wood reaching out to wider team for support Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning More ❯

Job Description - Support Engineer - Technical Support & Authoritative Advice (00124723) Support Engineer - Technical Support & Authoritative Advice - 00124723 Job title: Support Engineering - Technical Support & Authoritative Advice Location: Filton (and embedded in the customer site Abbey Wood). We offer a range of hybrid and flexible working arrangements - please speak to your … recruiter about the options for this particular role What you’ll be doing: Acting as an engineering(Mechanical and Structural) technical query focal point and Subject Matter Expert (SME) for BAE Systems embedded in the customer site (Abbey Wood) To provide specialist knowledge in responding to engineering queries raised by the MOD customer or Submarine Enterprise partners relating to … the design, safety, maintenance and operation of the equipment and systems installed in, In-Service Submarine platforms Providing technical Authoritative Advice, in accordance with the extant governance processes, for equipment in response to engineering queries raised by the MOD Design Authority and enterprise partners Leading/attending customer support meetings and reporting into BAE Systems any issues and More ❯

Job Description - Principal Engineer - Support Engineering (Technical Support and Authoritative Advice) (00127833) Principal Engineer - Support Engineering (Technical Support and Authoritative Advice) - 00127833 Job Title: Support Engineering Location: Faslane – We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. What … you’ll be doing: Provide technical guidance and documentation to support the ongoing operation of Astute Class Submarines including platform technical information from previously published sources Provide Astute Class Combat System/Platform Authoritative Advice in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries from Ministry of … Defence (MoD) reaching out to wider team for support, and working alongside the customer in a collaborative manner Provide support across the In-Service Engineering functional areas, focusing on Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning from Experience (LfE) Collate, review and action LFE and Continuous Improvement (CI) items from the review More ❯

Job Title: Principal Engineer - Support Engineering (Technical Support & Authoritative Advice) Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you'll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software More ❯

Job Title: Principal Engineer – Support Engineering (Technical Support & Authoritative Advice) Location: Filton – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software More ❯

Job title: Support Engineer - Technical Support and Authoritative Advice Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you'll be doing … Working alongside the customer in a collaborative manner Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/Platform technical information from previously published sources Provide Astute Class Combat System/Platform Authoritative Advice, in accordance with the extant governance processes, for Astute-Class … equipment in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries within Abbey wood reaching out to wider team for support Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning More ❯

Job Title: Support Engineering Location: Faslane - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you'll be doing: Provide technical guidance and documentation to support the ongoing operation of Astute Class Submarines including platform technical information … response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries from Ministry of Defence (MoD) reaching out to wider team for support, and working alongside the customer in a collaborative manner Provide support across the In-Service Engineering functional areas, focusing on Platform, Mechanical/Electrical, Safety and Environmental, Design …/or suitable background in Maritime engineering employment with Platform Mechanical/Electrical domains Experience in a Customer facing role, be an experienced and skilled communicator and have good technical report writing skills Knowledge/experience of the Submarines or Maritime domain Desirable: Knowledge of the engineering lifecycle and Systems Engineering IEng/Eng Tech accreditation, or be able More ❯

Job Title: Support Engineering Location: Faslane - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Provide technical guidance and documentation to support the ongoing operation of Astute Class Submarines including platform technical information … response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries from Ministry of Defence (MoD) reaching out to wider team for support, and working alongside the customer in a collaborative manner Provide support across the In-Service Engineering functional areas, focusing on Platform, Mechanical/Electrical, Safety and Environmental, Design …/or suitable background in Maritime engineering employment with Platform Mechanical/Electrical domains Experience in a Customer facing role, be an experienced and skilled communicator and have good technical report writing skills Knowledge/experience of the Submarines or Maritime domain Desirable: Knowledge of the engineering lifecycle and Systems Engineering IEng/Eng Tech accreditation, or be able More ❯

Technical Support Engineer (CNC/Machine Tooling) £35,000 - £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits Northampton Are you a Technical Support Engineer or similar with a background in Visual Basic and Windows operating systems looking to join a tight-knit company offering specialized training? Do More ❯

Technical Support Engineer - Capital Equipment We are a pioneering leader in the provision of packaging machinery to the FMCG and personal care markets. With year on year growth, we are continuing to expand our team. We now have a newly created role in our Service department for an experienced Technical Support Engineer who will … add capacity, drive efficiency and optimise how we deliver service across the business As a Technical Support Engineer, you will be dealing with customer enquiries triaging and prioritising every request gathering key information to ensure the best response. You will manage and optimise the engineers diaries, provide support and visit packs and monitor the progress of … service jobs whilst also following up on service reports to identify additional sales opportuinities. We can offer an attractive salary and package and welcome applications from Technical Service Leads with the following attributes: Previous experience of technical customer support in an engineering or technical environment Confident in asking the right questions and working with technical More ❯

Technical Support Engineer Design Engineer Construction Roofing Brooklyn Recruitment currently have an exciting role available for a Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer in the Chasetown area on the Staffordshire/West Midlands boarder. This role is with a well established company that … very much has a family feel to it. As Technical Support Engineer/Product Development Engineer/Product Development Specialist/Design Engineer, you will be providing technical support both internally and externally. Your duties will include: Liaising with clients and internal departments with regards to specifications and regulations. The ability to read … and alter Technical drawings. Creating and collating technical data specification for internal and external use. Responding to customer enquiries and complaints. Preparing drawings in AutoCAD. Supporting members of the Technical team with advice and knowledge. Being involved with Product Development. Preparing tool drawings. Site visits where needed. Other duties as required. The company manufacture products for the More ❯

Technical Support Engineer (Chemistry/Engineering) Highly Competitive Salary + Excellent Company Benefits Winchester, Hampshire Do you have a Science/Engineering background, looking to work within a niche industry offering technical support to a variety of specialist clients? On offer is an excellent opportunity to join a growing business who offer bespoke training in … is going from strength to strength and are looking to expand their engineering department as demand for their services continue to grow. This position would require you to provide support to a wide range of clients via the phone email and in person. Whilst most of the role is based within the office, it will require some travel to … client sites and to exhibitions. This position would suit someone from a Science/Engineering background, looking to be the go to engineer working within a highly skilled Technical Support department within a niche industry. The Role: Providing Technical support to UK & European Clients Travel to Client Sites & Exhibitions Further training on offer The Person More ❯

Technical Support Engineer/Design Engineer - Construction & Roofing Brooklyn Recruitment is currently offering an exciting opportunity for a Technical Support Engineer/Product Development Engineer/Design Engineer in the Chasetown area, near Staffordshire/West Midlands. This role is with a well-established company that maintains a family-oriented atmosphere. … As a Technical Support Engineer/Product Development Engineer/Design Engineer , your responsibilities will include: Liaising with clients and internal departments regarding specifications and regulations. Reading and modifying technical drawings. Creating and compiling technical data specifications for internal and external use. Responding to customer inquiries and complaints. Preparing drawings using AutoCAD. Supporting … the technical team with advice and expertise. Participating in product development activities. Preparing tool drawings. Conducting site visits as needed. Performing other duties as required. The company manufactures products for the roofing industry, so experience and knowledge in roofing and construction would be highly beneficial. Candidates should have an engineering degree and be proficient in AutoCAD. Previous experience in More ❯