Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, bristol col-narrow-left Client: Action1 Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, stockport col-narrow-left Client: Action1 Location: stockport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, wakefield col-narrow-left Client: Action1 Location: wakefield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Telford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, telford col-narrow-left Client: Action1 Location: telford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Basildon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, basildon col-narrow-left Client: Action1 Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, preston, lancashire col-narrow-left Client: Action1 Location: preston, lancashire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, nottingham col-narrow-left Client: Action1 Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, swindon, wiltshire col-narrow-left Client: Action1 Location: swindon, wiltshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, belfast col-narrow-left Client: Action1 Location: belfast, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Oxford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, oxford district col-narrow-left Client: Action1 Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, warrington, cheshire col-narrow-left Client: Action1 Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly secure … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, edinburgh col-narrow-left Client: Action1 Location: edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Bradford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, bradford col-narrow-left Client: Action1 Location: bradford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Luton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, luton, bedfordshire col-narrow-left Client: Action1 Location: luton, bedfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, leeds, west yorkshire col-narrow-left Client: Action1 Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, sheffield, south yorkshire col-narrow-left Client: Action1 Location: sheffield, south yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Leavesden Green, England, United Kingdom Hybrid / WFH Options
GPL Technologies
Position Title: TechnicalSupportEngineer Location: On-Site/Hybrid Job Type: Full-time Reports to: Engineering Manager WHO WE ARE At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industryexpertisewith excellence in engineering.Weare a rapidly growing technology services firm thatcater tosome of Hollywood … advertising firms.Our vision is to expand GPL’s presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights. THE ROLE As a TechnicalSupportEngineer, you will be the first point of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating … This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT industry. You will work remotely, providing support via phone, email, and a ticketing system. You’ll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line TechnicalMore ❯
Hounslow, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, south west london col-narrow-left Client: Action1 Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Stoke-on-Trent, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, stoke-on-trent col-narrow-left Client: Action1 Location: stoke-on-trent, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Hull, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, kingston upon hull, east yorkshire col-narrow-left Client: Action1 Location: kingston upon hull, east yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: TechnicalSupportEngineer Tier I, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Action1 Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
Chelmsford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
TechnicalSupportEngineer Tier I, chelmsford Client: Action1 Location: Job Category: Other - EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯
We currently have an exciting opportunity for a TechnicalSupportEngineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible for providing exceptional, escalated support for a variety of products, services and platforms … keen interest in automation and a desire to better the way we work. In addition, you will provide oversight, direction, and will act as an escalation point for the TechnicalSupport Team, enabling, instigating and facilitating continual improvement initiatives. You’ll also be assisting with the implementation of new technology and proactively improving existing products to ensure the … use of latest features and most efficient ways of working and helping to support up-skilling and development of the first and second line support teams, you will also contribute to technology projects and initiatives. Core skills you’ll need to succeed in the role: You have strong experience in providing technicalsupport for Azure and More ❯
working in diverse teams, where everybody's views are considered and respected, helps us to deliver work of the highest standards of quality and integrity. About the Role: The TechnicalSupportEngineer will serve as a key advisor and point of contact to Compass Lexecon employees on a wide range of IT issues. You will provide hands … on support for computer systems, applications, networks, and voice/video communication systems, collaborating with our global IT team to anticipate and address user needs efficiently. Key Responsibilities: Act as the primary technology support contact in the London office. Provide remote technology support across our EMEA region. Configure, install, and troubleshoot all standard software applications on laptop … computers. Configure and support all standard business applications on Compass Lexecon mobile devices. Assist with audio/video conferencing and voice systems (Cisco IPT). Provide support to employees with application software installation and use. Deliver training to new hires on IT systems, services, and best practices. Respond to and resolve technical issues in accordance with established More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a TechnicalSupportEngineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technicalsupport with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance … the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to More ❯