12 of 12 Permanent Technical Support Specialist Jobs

Sponsorship not available - UK right to work required | Weekend rota with remote working included We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive … tech-driven team. You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided. We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside … your technical know-how. Key Responsibilities As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues. Troubleshoot issues, resolve escalations, and deliver clear technical guidance. Develop, maintain, and improve internal software applications and tools. Work on vehicle/ECU mapping and reading projects (full training provided More ❯

and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA. Role Overview We are seeking a skilled and client-focused Technical Support Specialist to manage internal IT systems, provide technical support to clients, and assist with the deployment of both software and hardware solutions. The role … also involves supporting client account management to ensure a seamless service experience. Key Responsibilities Manage the company's IT infrastructure . Provide technical IT support to clients. Support with the installation and deployment of software as well as any permanent or temporary company hardware provided to clients. Assist with client account management to ensure smooth operations and … strong client relationships. Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). 2-4 years of experience in IT support, technical support, or systems administration . Strong troubleshooting and problem-solving skills. Hands-on experience with software installation, hardware setup, and system maintenance . Excellent communication skills with the ability to explain More ❯

Customer Support Specialist (German Speaking) Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pmStarting salary: £23,000 | Standard holidaysFull training provided – a fantastic development opportunity for those looking to grow within a tech company!Verus Recruitment is delighted to support our client, a growing tech business based in Sheffield, in the search for a Customer Support Specialist … opportunity to join a supportive, forward-thinking team and gain experience in the exciting world of digital print and software.You’ll play a key role in providing high-quality technical support to customers across the globe, using your excellent communication skills and German language abilities to resolve queries and help customers get the best from the company’s … provided. All we ask is that you bring a positive attitude, a willingness to learn, and a genuine enthusiasm for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner. Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and More ❯

Senior Customer Tech Support Specialist Dahlgren Naval Surface Warfare Center, Dahlgren, VA Salary negotiable - Full Time with Benefits Flexible Start-Date - Contingent on contract award - On-Site Your work will involve providing customer support and technical assistance to Corporate Research, Development, Test and Evaluation (RDT&E) Network users and other code 1042 designated customers. This is … a great opportunity to impact DoN technical initiatives and support the warfighter. As the Senior Customer Tech Support Specialist, you will be responsible for: • Provide on-site desktop support as needed, provides general help desk support for User Assistance. • Provide phone support to user's to resolve issues relating to RDT&E connectivity … and RDT&E Active Directory domain account User Management. • Provide support with assigning IP addresses as requested and with maintaining those IP addresses in the IPA Database. • Utilize the ServiceNow (or current ticketing system) to assign and track trouble calls as appropriate. • Help Desk Specialist will assist with the maintenance and monitoring of the User Assistance mailbox to More ❯

Technical Lifecycle Acquisition Support Specialist Springfield, VA, USA Full-time Clearance: Top Secret/SCI w/CI Poly Company Description The Red Gate Group, founded in 2006, is a Service-Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a reputation for delivering quality multi-tiered services in … success. Join our team and be part of an organization that values both service excellence and employee wellbeing. Job Description The Red Gate Group is seeking a highly skilled Technical Lifecycle Acquisition Support Specialist to provide expertise to the National Geospatial-Intelligence Agency (NGA) in Springfield, VA. This role requires a strong blend of acquisition support, technical program management, and subject matter expertise in GEOINT systems and intelligence community (IC) standards. The ideal candidate will be a trusted advisor who can assess, recommend, and guide acquisition strategies that drive mission success across NGA and the broader defense intelligence enterprise. Responsibilities: Assess current contracts, community initiatives, and industry trends to identify opportunities for implementing acquisition More ❯

AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance to customers. KEY RESPONSIBILITIES AND TASKS Duties will include, but are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open … tickets is managed in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups More ❯

AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance to customers. KEY RESPONSIBILITIES AND TASKS Duties will include, but are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open … tickets is managed in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups More ❯

Summary: The Tier 2 Technical Support Specialist provides mid-level escalation support for software, hardware, and network issues. This role requires hands-on problem-solving, supporting desktop and mobile operating systems, remote access troubleshooting, and resolving complex end-user issues. Qualifications: Bachelor's degree in IT, Engineering, or related field Required Certifications: CompTIA Network+ and Security+ … Microsoft 365 Certified: Enterprise Administrator Expert ITIL Foundation Certification Technical Proficiencies: All Tier 1 technical skills Advanced OS troubleshooting (Windows, macOS, iOS, Android) Remote connectivity and VPN diagnostics Onsite hardware and peripheral support (including lifting up to 50 lbs) Software installation, configuration, and user support Experience: Minimum 5 years advanced OS experience (Windows/macOS/… access software tools Additional Requirements: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk Representative serves as the first point of contact for technical support. The ability to prioritize tasks, follow documented procedures, and work both independently and collaboratively in a fast-paced environment is critical. May be subject to background checks or More ❯

Location: Head Office Elland - Halifax Schedule: Monday to Friday, 8.30am - 5pm No Weekends Purpose of the role: Provide technical support for Terberg DTS engineers and service support employees. To ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard. To provide effective customer … service and build relationships with both internal and external customers. To carry out productive work as required focusing on specialist engine/electrical/diagnostic work throughout all areas. To carry out all necessary technical training of internal technicians. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or … and site Health & Safety requirements at all times. Responsibilities To ensure quality assurance and health and safety policies are implemented and adhered to at all times. To ensure all technical calls are answered and technical information and support is given to the Mobile Service Engineers, as per the escalation process. Support members of the service department More ❯

Job Title: Senior Technical Publications Support Specialist Location: Warner Robins, GA or Long Beach, CA Salary Range: $60/Hr To $70/Hr, Competitive salary, commensurate with experience Introduction Join us as an innovator on a mission to connect, protect, explore, and inspire. From the seabed to outer space, you'll learn and grow, contributing to … Ability to obtain a US Security Clearance and able to work directly for Artech on W2 Bachelor's degree or higher in Aviation, Aeronautical Science, Engineering, or a related technical field Minimum 10 years of experience in aviation, with at least 5 years authoring, sustaining, or managing flight manuals or technical publications,Strong technical writing and editing … MIL-STD, MIL/FAA/ICAO Standards) Experience with flight manual authoring software and associated languages (e.g., XML, SGML, XPP, Arbortext, batch files, scripts, etc.) Experience Interactive electronic technical manuals (IETMs), electronic flight bag (EFB) solutions Preferred Skills & Qualifications Prior experience with C-17 or other military transport aircraft flight manuals Proficiency with digital authoring tools (e.g., XML More ❯

Seeking to hire a User Support Analyst for a leading higher education IT Services company, to work onsite with a University in Raleigh, NC. The User Support Analyst provides front line support to faculty, staff and students on University technology, especially as it relates to classroom Technology. This position participates in an on-call rotation to provide … support after normal operating hours. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for providing technical support to faculty for classroom instruction Responsible for audiovisual support in non-classroom areas Provides support for common software suites (Office, Adobe, etc.) Maintains equipment and software license inventory Answers helpdesk telephone line and provides level 1 support for callers' technical … helpdesk tickets Troubleshoots printing and digital signage issues. Participates in on-call rotation to provide 24x7 coverage for critical systems Act as a backup to the Systems Administrator, providing support for identity management, MS and Unix servers, and other systems. Other duties as assigned SUPERVISORY RESPONSIBILITIES: None, but may be called upon to supervise occasional student workers or temporary More ❯

by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are seeking a Technical Training Coordinator to join our Security and Electronic Systems (SES) business Unit. As part of (SES … systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets. Responsibilities We are seeking a highly organized and proactive individual to support a dynamic technical program through training coordination and administrative operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with cross-functional … teams, and has a passion for enabling mission success through structured support and training initiatives. Key Responsibilities: Coordinate and manage technical training programs, including scheduling, logistics, materials preparation, and tracking completion. Maintain and update training records, certifications, and compliance documentation. Prepare, track, and maintain reports and metrics for program support. Complete and track program deliverables to ensure timely More ❯