Technical Support Specialist Jobs

Technical Support Specialist
UK

The median Technical Support Specialist salary in the UK is £37,500 per year, according to job vacancies posted during the 6 months leading to 13 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 680 829 946
Rank change year-on-year +149 +117 +232
Permanent jobs requiring a Technical Support Specialist 32 72 14
As % of all permanent jobs advertised in the UK 0.058% 0.073% 0.014%
As % of the Job Titles category 0.064% 0.077% 0.015%
Number of salaries quoted 21 52 10
10th Percentile £27,750 £25,175 £27,285
25th Percentile £30,000 £28,500 £32,813
Median annual salary (50th Percentile) £37,500 £32,500 £40,000
Median % change year-on-year +15.38% -18.75% -8.57%
75th Percentile £48,000 £48,750 £47,250
90th Percentile £60,000 £50,000 £49,060
UK excluding London median annual salary £37,500 £32,500 £40,000
% change year-on-year +15.38% -18.75% +23.08%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,162 93,945 92,753
% of permanent jobs with a recognized job title 90.62% 94.63% 91.53%
Number of salaries quoted 27,234 67,289 58,554
10th Percentile £29,750 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £56,500 £52,500 £60,000
Median % change year-on-year +7.62% -12.50% -
75th Percentile £75,000 £71,250 £80,627
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,645 £50,000 £53,000
% change year-on-year +3.29% -5.66% +6.00%

Technical Support Specialist
Job Vacancy Trend

Job postings that featured Technical Support Specialist in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Specialist.

Salary trend for Technical Support Specialist in the UK

Technical Support Specialist
Salary Histogram

Salary distribution for jobs citing Technical Support Specialist over the 6 months to 13 May 2025.

Salary histogram for Technical Support Specialist in the UK

Technical Support Specialist
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +114 32 £37,500 +15.38% 23
UK excluding London +154 28 £37,500 +15.38% 13
North of England +33 14 £37,500 -6.25% 2
North West +9 11 £37,500 +15.38% 2
Work from Home +117 8 £37,500 -8.54% 7
South East +102 7 £33,500 -16.25% 7
London +92 4 £47,500 +58.33% 11
South West +121 3 £46,000 +48.39% 1
Midlands +62 2 £31,000 +8.77% 2
Yorkshire +58 2 - -
West Midlands +49 2 £31,000 +14.81%
East of England +33 2 £28,750 +10.58% 2
North East +45 1 £60,000 +140.00%

Technical Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 13 May 2025, Technical Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Specialist in the job title.

1 23 (71.88%) Social Skills
2 18 (56.25%) Problem-Solving
3 13 (40.63%) Azure
4 12 (37.50%) Microsoft
5 11 (34.38%) Customer Service
6 10 (31.25%) Degree
6 10 (31.25%) Time Management
6 10 (31.25%) Firewall
6 10 (31.25%) Cisco
7 9 (28.13%) Fortinet
7 9 (28.13%) Active Directory
7 9 (28.13%) Microsoft Office
7 9 (28.13%) Microsoft 365
8 8 (25.00%) Hyper-V
8 8 (25.00%) Windows
8 8 (25.00%) Microsoft Certification
9 7 (21.88%) Linux
10 6 (18.75%) CRM
10 6 (18.75%) WatchGuard
10 6 (18.75%) SonicWALL
10 6 (18.75%) Infrastructure Management
10 6 (18.75%) Cybersecurity
10 6 (18.75%) Meraki
10 6 (18.75%) Organisational Skills
11 5 (15.63%) AWS
11 5 (15.63%) Mac OS
11 5 (15.63%) Preventative Maintenance
11 5 (15.63%) VoIP
12 4 (12.50%) A+ Certification
12 4 (12.50%) Microsoft Excel

Technical Support Specialist Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (28.13%) Microsoft Office
2 4 (12.50%) Microsoft Excel
Cloud Services
1 13 (40.63%) Azure
2 9 (28.13%) Microsoft 365
3 5 (15.63%) AWS
4 3 (9.38%) Entra ID
Communications & Networking
1 10 (31.25%) Firewall
2 5 (15.63%) VoIP
3 3 (9.38%) DNS
3 3 (9.38%) SD-WAN
3 3 (9.38%) TCP/IP
3 3 (9.38%) VPN
3 3 (9.38%) WAN
3 3 (9.38%) Wi-Fi
4 2 (6.25%) DHCP
5 1 (3.13%) Broadband
Database & Business Intelligence
1 3 (9.38%) Electronic Patient Records
Development Applications
1 2 (6.25%) JIRA
General
1 23 (71.88%) Social Skills
2 6 (18.75%) Organisational Skills
3 4 (12.50%) German Language
4 3 (9.38%) Aerospace
4 3 (9.38%) Automotive
4 3 (9.38%) Electronics
4 3 (9.38%) Manufacturing
5 1 (3.13%) Games
5 1 (3.13%) Telecoms
Miscellaneous
1 4 (12.50%) Self-Motivation
2 3 (9.38%) e-Learning
2 3 (9.38%) FMCG
2 3 (9.38%) IoT
2 3 (9.38%) Operational Technology
2 3 (9.38%) Renewable Energy
2 3 (9.38%) Video Conferencing
3 2 (6.25%) Enterprise Software
3 2 (6.25%) Management Information System
Operating Systems
1 8 (25.00%) Windows
2 7 (21.88%) Linux
3 5 (15.63%) Mac OS
4 1 (3.13%) Android
4 1 (3.13%) Unix
Processes & Methodologies
1 18 (56.25%) Problem-Solving
2 11 (34.38%) Customer Service
3 10 (31.25%) Time Management
4 6 (18.75%) CRM
4 6 (18.75%) Cybersecurity
4 6 (18.75%) Infrastructure Management
5 5 (15.63%) Preventative Maintenance
6 4 (12.50%) Decision Tree
7 3 (9.38%) Enterprise Architecture
8 2 (6.25%) Commercial Awareness
8 2 (6.25%) Critical Thinking
8 2 (6.25%) Customer Experience
8 2 (6.25%) Decision-Making
8 2 (6.25%) Document Management
8 2 (6.25%) ITIL
8 2 (6.25%) Microscopy
8 2 (6.25%) Performance Metrics
8 2 (6.25%) Physics
8 2 (6.25%) Use Case
8 2 (6.25%) Workflow
Programming Languages
1 3 (9.38%) PowerShell
1 3 (9.38%) SQL
2 2 (6.25%) C++
2 2 (6.25%) Python
Qualifications
1 10 (31.25%) Degree
2 8 (25.00%) Microsoft Certification
3 4 (12.50%) A+ Certification
4 3 (9.38%) MCSE
5 2 (6.25%) Azure Certification
5 2 (6.25%) Master's Degree
5 2 (6.25%) MCP
5 2 (6.25%) MCSA
5 2 (6.25%) Network+ Certification
5 2 (6.25%) PhD
5 2 (6.25%) Security Cleared
6 1 (3.13%) CCDA
6 1 (3.13%) CCNA
6 1 (3.13%) CCNP
6 1 (3.13%) Cisco Certification
6 1 (3.13%) MCSD
Quality Assurance & Compliance
1 1 (3.13%) ISO 9001
1 1 (3.13%) ISO/IEC 27001
1 1 (3.13%) SLA
System Software
1 9 (28.13%) Active Directory
2 8 (25.00%) Hyper-V
Systems Management
1 3 (9.38%) Microsoft Intune
1 3 (9.38%) SCCM
2 2 (6.25%) PaperCut
Vendors
1 12 (37.50%) Microsoft
2 10 (31.25%) Cisco
3 9 (28.13%) Fortinet
4 6 (18.75%) Meraki
4 6 (18.75%) SonicWALL
4 6 (18.75%) WatchGuard
5 3 (9.38%) Aruba
5 3 (9.38%) Okta
6 2 (6.25%) Freshdesk