2 of 2 Remote Permanent Technical Support Specialist Jobs

Sponsorship not available - UK right to work required | Weekend rota with remote working included We're hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive … tech-driven team. You don't need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided. We're looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside … your technical know-how. Key Responsibilities As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues. Troubleshoot issues, resolve escalations, and deliver clear technical guidance. Develop, maintain, and improve internal software applications and tools. Work on vehicle/ECU mapping and reading projects (full training provided More ❯

Customer Services Technical Support Specialist Location: Hybrid/Remote (1 Day every 2 Weeks) Type: Full-Time, Permanent Salary: £26,500 – £30,000 depending on experience benefits (37 days annual leave) We’re working with a growing digital solutions provider that supports engagement across the education and non-profit sector. They are looking to bring in a … Customer Services Coordinator to join their customer operations team. This is for someone who enjoys problem-solving, engaging with people, and delivering practical support that makes a difference. This is a great opportunity for someone with strong customer service experience who wants to expand their skills in digital platforms, technical support, and training delivery. What you’ll … be doing: Acting as first point of contact for customer enquiries via phone, email, live chat, and ticketing Responding to and prioritising support requests, taking ownership through to resolution Delivering training to new and existing customers both online and face to face Keeping support and user documentation up to date Recommending improvements to internal processes and sharing best More ❯