Customer Service Support Officer
Bedford, Bedfordshire, United Kingdom
Blue Arrow
Customer Service Support Officer required! Salary: £12.21 per hour Location: Bedford Hours: Monday - Friday 9am - 5pm Till October 2025 (will possibility of extension) Job Purpose To provide help and assistance to a diverse range of internal and external customers on a broad variety of Council services. To offer a high level of customer service resolving enquiries … offering digital assistance to enable customers to access services online. This is an in office-based role, where the successful candidate will be managing the reception desks in our Customer Service Hub or Borough Hall reception. Cover for Reception and Mail room duties Must have - Must have customer service experience Must have knowledge of Council services … s policies and processes for a range of services Ability to learn bespoke IT and telephony systems including Microsoft Office packages, the internet and bespoke databases. Must demonstrate strong customer service skills with the ability to remain calm under pressure and deal empathetically with a wide range of customer enquiries. Need good command of oral and written More ❯
Employment Type: Temporary
Salary: £12.21/hour
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