Customer Service Manager
- Hiring Organisation
- RG Setsquare
- Location
- City, Birmingham, United Kingdom
- Employment Type
- Temporary
- Salary
- GBP 50,000 Annual
recruiting for a Team Manager to lead a busy Helpdesk team, ensuring the efficient delivery of planned maintenance, reactive works, and customer service activities. You'll be responsible for managing team performance, maintaining service standards, and supporting operational success. Key Responsibilities Lead, motivate, and develop a Helpdesk … jobs are completed efficiently. Support recruitment, inductions, and employee relations activities. Build strong relationships with customers and internal stakeholders. Promote a high standard of customer service. Ensure compliance with Health & Safety procedures and company policies. About You Previous experience managing or supervising a team. Strong communication and people management ...