2 of 2 Temporary Service Management Jobs in Birmingham

IT Service Delivery Analyst (18 Month FTC) - Birmingham Are you an IT professional ready to make a real difference in healthcare? We're helping a forward-thinking healthcare organisation find a Service Delivery Analyst to ensure critical IT systems run reliably, efficiently and support clinicians and patients alike. In this role, you'll be at the heart of … and patients. You'll collaborate across teams, liaise with vendors and help shape IT services that truly make an impact. What You'll Do Track and report on IT service performance, helping teams improve efficiency and reliability. Coordinate with technical teams and external providers to resolve incidents and maintain service standards. Identify areas for improvement and drive initiatives … healthcare platforms, including NHS systems, ensuring smooth adoption and optimal performance. Document processes and contribute to knowledge sharing across teams. What We're Looking For Solid experience in IT service delivery, preferably within healthcare. Familiarity with IT Service Management (ITSM) tools such as ServiceNow or Jira. Understanding of ITIL principles is desirable. Strong problem-solving and analytical More ❯

largest GP super-partnerships in the UK, operating across 53 sites, serving over 470,000 patients, and employing 1,600+ staff. We are always exploring innovative solutions to improve service delivery and scale best practices across the organisation. Winners of various of technology awards across Primary Care, we are leading the way with technology as we share best practices … across HR and Workforce Development, Training, Finance, Governance, Patient Experience, Informatics, Infrastructure, Business Development, and General Administration. The team is expanding as more practice-based functions are centralised, improving service resilience and reducing day-to-day pressures. All employees are welcomed to take enrol in our employee benefits scheme and NHS pension scheme. We are committed to developing our … bolster standard automation software. Skills Essential Strong analytical and problem-solving skills, with the ability to break down complex processes and identify effective automation solutions. Excellent organisational and time management skills, with the ability to prioritise tasks and work independently. Highly effective oral and written communication skills, including the ability to explain technical concepts clearly to non-technical stakeholders. More ❯