Service Management Jobs in Birmingham

Service Management
West Midlands > Birmingham

The table below provides summary statistics for permanent job vacancies advertised in Birmingham requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 96 88 58
Rank change year-on-year -8 -30 +50
Permanent jobs citing Service Management 12 61 83
As % of all permanent jobs advertised in Birmingham 0.86% 2.20% 4.36%
As % of the Processes & Methodologies category 0.90% 2.69% 4.54%
Number of salaries quoted 8 50 67
10th Percentile £31,425 £35,728 £32,750
25th Percentile £41,625 £48,125 £34,452
Median annual salary (50th Percentile) £51,250 £58,700 £50,000
Median % change year-on-year -12.69% +17.40% -
75th Percentile £62,250 £70,000 £71,250
90th Percentile £69,525 £91,250 £84,250
West Midlands median annual salary £51,624 £50,000 £54,500
% change year-on-year +3.25% -8.26% +9.00%

All Process and Methodology Skills
Birmingham

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Birmingham.

Permanent vacancies with a requirement for process or methodology skills 1,333 2,266 1,828
As % of all permanent jobs advertised in Birmingham 95.01% 81.69% 96.11%
Number of salaries quoted 744 1,833 1,342
10th Percentile £33,750 £32,000 £31,750
25th Percentile £42,892 £40,988 £43,400
Median annual salary (50th Percentile) £55,000 £55,000 £56,500
Median % change year-on-year - -2.65% +2.73%
75th Percentile £68,750 £70,000 £71,250
90th Percentile £84,625 £85,000 £82,500
West Midlands median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

Service Management
Job Vacancy Trend in Birmingham

Job postings citing Service Management as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Management in Birmingham

Service Management
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Service Management in Birmingham.

Salary trend for Service Management in Birmingham

Service Management
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Management in Birmingham over the 6 months to 17 May 2025.

Salary histogram for Service Management in Birmingham

Service Management
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Confluence
Applications
1 1 (8.33%) Microsoft Office
Business Applications
1 2 (16.67%) Infor M3
1 2 (16.67%) Remedy ITSM
Cloud Services
1 2 (16.67%) Azure
2 1 (8.33%) AWS
2 1 (8.33%) Azure AI
2 1 (8.33%) Azure DevOps
2 1 (8.33%) Azure ExpressRoute
2 1 (8.33%) Azure Key Vault
2 1 (8.33%) Azure Monitor
2 1 (8.33%) Azure Service Bus
2 1 (8.33%) Dynamics 365
2 1 (8.33%) Entra ID
2 1 (8.33%) IaaS
2 1 (8.33%) Microsoft 365
2 1 (8.33%) Microsoft Copilot
2 1 (8.33%) PaaS
2 1 (8.33%) Power Automate
2 1 (8.33%) Power Platform
2 1 (8.33%) SaaS
Communications & Networking
1 2 (16.67%) Firewall
2 1 (8.33%) DNS
2 1 (8.33%) Network Security
2 1 (8.33%) SD-WAN
2 1 (8.33%) VPN
2 1 (8.33%) WAN
2 1 (8.33%) Wi-Fi
Database & Business Intelligence
1 1 (8.33%) Data Lake
1 1 (8.33%) MySQL
1 1 (8.33%) Power BI
Development Applications
1 1 (8.33%) Git
1 1 (8.33%) JIRA
General
1 5 (41.67%) Social Skills
2 3 (25.00%) Inclusion and Diversity
3 2 (16.67%) Banking
3 2 (16.67%) Retail
4 1 (8.33%) Analytical Skills
4 1 (8.33%) Documentation Skills
4 1 (8.33%) Law
4 1 (8.33%) Legal
Job Titles
1 5 (41.67%) Service Manager
2 4 (33.33%) IT Manager
2 4 (33.33%) IT Services Manager
3 2 (16.67%) Applications Manager
3 2 (16.67%) Author
3 2 (16.67%) Technical Author
4 1 (8.33%) 2nd Line Support
4 1 (8.33%) Analyst
4 1 (8.33%) Architect
4 1 (8.33%) Business Manager
4 1 (8.33%) Business Systems Manager
4 1 (8.33%) Desktop Analyst
4 1 (8.33%) Desktop Support
4 1 (8.33%) Desktop Support Analyst
4 1 (8.33%) IT Security Officer
4 1 (8.33%) Security Officer
4 1 (8.33%) Service Desk Manager
4 1 (8.33%) Support Analyst
4 1 (8.33%) Systems Manager
4 1 (8.33%) Team Leader
Libraries, Frameworks & Software Standards
1 1 (8.33%) EDI
Miscellaneous
1 2 (16.67%) Legacy Systems
1 2 (16.67%) Management Information System
2 1 (8.33%) CMDB
2 1 (8.33%) Data Centre
2 1 (8.33%) NHS
2 1 (8.33%) SCADA
2 1 (8.33%) Security Posture
2 1 (8.33%) Virtual Team
Operating Systems
1 2 (16.67%) Windows
Processes & Methodologies
1 7 (58.33%) ITIL
1 7 (58.33%) ITSM
2 6 (50.00%) Continuous Improvement
3 5 (41.67%) Service Delivery
4 4 (33.33%) Change Management
4 4 (33.33%) Collaborative Culture
4 4 (33.33%) DevOps
4 4 (33.33%) ERP
5 3 (25.00%) Agile
5 3 (25.00%) Incident Management
5 3 (25.00%) Project Management
6 2 (16.67%) Artificial Intelligence
6 2 (16.67%) Availability Management
6 2 (16.67%) Risk Management
6 2 (16.67%) Root Cause Analysis
6 2 (16.67%) Stakeholder Management
6 2 (16.67%) TOGAF
7 1 (8.33%) Problem-Solving
7 1 (8.33%) Project Delivery
7 1 (8.33%) Resource Allocation
Programming Languages
1 1 (8.33%) Bicep
1 1 (8.33%) PowerShell
1 1 (8.33%) SQL
Qualifications
1 2 (16.67%) Degree
2 1 (8.33%) APMG
2 1 (8.33%) Azure Certification
2 1 (8.33%) BPSS Clearance
2 1 (8.33%) CITP
2 1 (8.33%) DBS Check
2 1 (8.33%) ITIL Certification
2 1 (8.33%) PMI Certification
2 1 (8.33%) PMP
2 1 (8.33%) SC Cleared
2 1 (8.33%) Security Cleared
2 1 (8.33%) TOGAF Certification
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 1 (8.33%) Active Directory
1 1 (8.33%) BitLocker
1 1 (8.33%) Firmware
1 1 (8.33%) Virtual Machines
Systems Management
1 1 (8.33%) SCCM
1 1 (8.33%) Single Sign-On
Vendors
1 3 (25.00%) Microsoft
1 3 (25.00%) ServiceNow
2 2 (16.67%) Infor
2 2 (16.67%) Remedy
3 1 (8.33%) Apple
3 1 (8.33%) BMC
3 1 (8.33%) Cisco
3 1 (8.33%) Databricks
3 1 (8.33%) HP
3 1 (8.33%) McAfee
3 1 (8.33%) Meraki
3 1 (8.33%) MobileIron
3 1 (8.33%) Salesforce