4 of 4 Temporary Customer Service Jobs in Cheshire

Join Our Team as a Service Desk Analyst! Location: Warrington- Hybrid | Contract Type: Temp To Perm | Hourly Rate: £12.82 We're on the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If you thrive in a client-facing IT environment … and have a passion for providing outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism … and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver exceptional service under pressure. Organising and prioritising your More ❯

Preventative Maintenance (PPM) contracts. This is a client-facing role where your ability to manage tasks end-to-end, communicate effectively, and provide excellent service will be instrumental. Key Responsibilities Act as the PPM lead for the QWEST contract, building strong relationships with colleagues and subcontractors. Deliver outstanding customer service to internal and external stakeholders. Oversee and manage the full PPM process, including logging and tracking corrective works. Raise and manage purchase orders and client quotes using Maximo. Ensure timely resolution of requests, achieving KPIs and SLAs. Produce and share monthly KPI reports with the Account Manager. … Manage lift inspections and fire risk assessment remedial actions end-to-end. Provide cover for helpdesk operations, dispatching jobs, and escalating urgent requests. Promote customer feedback and contribute to service enhancements. What We're Looking For Excellent verbal and written communication skills. Experience managing relationships in a fast More ❯

use of IT systems to maintain databases, update records, and process orders and invoices Handle face-to-face, telephone, and email enquiries, delivering excellent customer service Manage administrative processes, including insurance claims paperwork, daily work sheets, and route risk assessments Organise financial transactions such as reconciliation of income … and preparation of banking submissions Support the organisation of meetings and events, including taking notes and following up on actions Engage with service users through surveys and assist in promotional campaigns and events Maintain accurate filing and recording systems to provide accessible information and statistical reporting Support the handling … MS Office and bespoke systems Previous experience in administration and excellent communication skills Ability to manage your workload independently, with attention to detail and customer focus If this role would be of interest to yu, please apply with an up to date CV as soon as possible More ❯

Act as PPM lead for the QWEST contract, building close relationships with colleagues and sub-contractors to ensure best practice is shared. Provide exemplar customer service to all stakeholders, internal and external, by actively responding to queries, selecting the best solution to request/query, and following up … for logging PPM corrective works on Maximo, raising client quotes/purchase orders and manage process end to end. Achieve key performance indicators and service level agreement targets for each request and set expectation with customer. Produce and share KPI reports monthly with Account Manager. Work with support functions … calls in a timely manner and inputting jobs via Maximo, advising Helpdesk Team Leader of any urgent works and assigning and dispatching jobs. Promote customer feedback and surveys. Any other reasonable requests as instructed by the QWEST Account Manager. Qualifications/Experience: Excellent verbal and written communication skills, with More ❯