3 of 3 Temporary Service Delivery Jobs in the East Midlands

their store networks with first line queries. The 1st Line Support Analyst is the first point of contact for all IT-related incidents and service requests. The role is responsible for triaging tickets, providing effective first-time fixes where possible, and ensuring timely escalation to resolver teams when required. … analyst plays a key part in maintaining high levels of customer satisfaction and meeting IT service delivery standards. Ticket Management & Triage Act as the initial contact point for users via phone, email, self-service portal, or chat. Accurately log, categorise, and prioritise all incidents and service ...

occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. About Us: At Derbyshire Fire & Rescue Service, we’re more than an emergency service—we’re a team of over 900 dedicated people working together to make Derbyshire safer every … Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Derbyshire Fire & Rescue Service is seeking a proactive and customer-focused ...

systems. Diagnose and resolve complex issues quickly and effectively. Support Android-based platforms and payment processing technologies. Collaborate with internal teams to ensure seamless service delivery. Skills & Experience Proven experience in an IT Support environment. Strong analytical and technical skills (hardware/software troubleshooting). Intermediate to advanced … credit/debit card transactions and troubleshooting). What We're Looking For: Confident & Knowledgeable - demonstrating technical competence and assurance. Customer-Focused - delivering exceptional service and building trust. Passionate & committed - taking pride in meaningful results. Clear Communicator - projecting credibility and instilling confidence in users and colleagues. Responsible & Consistent - ensuring ...