1 to 1 of 1 Temporary Service Delivery Jobs in the East Midlands

issues relating to hardware, software & the cloud. What you will do in your working day First point of contact for all ICT incidents and service requests, providing a customer focused ICT first/second line support service. Assess all incidents and requests; record them in the ICT service …/problem management, change control, process and systems procedures to aid in the effective running of the systems and the services Contribute to the delivery and development of the ICT service to support the Groups objectives. Keep up to date with IT and share your knowledge to implement … advocate of all Groups ICT Policies and ICT legislations including the Data Protection Act, Computer Mis-use Act Other duties as requested by the Service Delivery Team Leader/Service Delivery Manager. Keep the ICT management team informed of any irregularities, potential risks or system failures more »