3 of 3 Temporary Service Desk Analyst Jobs in the East of England

Job summary The Digital Services department has a culture of service improvement where an agile and responsive Digital Service function holds a mature dialogue as a partner with internal and external stakeholders. The department enables an organisation where staff have the right information tools to do their roles, and where staff are empowered as information citizens in a … connected community.The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change). Customer Services comprises of a Service Desk team which provide first line … miles. The SystmOne IT team, the Infrastructure team and Security and Change team provide second and third line expertise in functional areas. This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting clinical More ❯

Job summary We are looking for a Pathology Service Desk Analyst to join our Pathology service desk team until 31st March 2026. You can join our team to deliver innovative, high-performing pathology services that is focused on our service users and delivers high quality and fully compliant services.We are in the unique position … skilled workforce through the provision of continued training and development for our staff. In this role you will be expected to: Provide an efficient and courteous first line support service to a range of Healthcare professionals, patients and service users across the Pathology and NHS service Provide support for Pathology IT systems and applications, managing and escalating … incidents in accordance with Service Level Agreements in conjunction with Trust support staff and third party support organisations Demonstrate best practice in Service Desk operations Ensure training and development needs detailed in your personal development plan are followed up and the effectiveness of the acquired training and development evaluated in terms of self, patient and service More ❯

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge … base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service More ❯